Ford Focus Complaints

22,326 consumer complaints on file.

#10139828October 16, 2005
STRUCTURE
WATER LEAKING ON TO THE FLOORBOARD OF THE PASSENGER SIDE OF THE CAR. REPAIR PERSON SAID IT MIGHT BE THE HEATER CORE BUT THERE IS NO LEAKING OF ANTI-FREEZE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139756October 15, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH IN MY 2000 FORD FOCUS HAS REPEATEDLY FAILED, LEAVING MY FAMILY AND MYSELF STRANDED MULTIPLE TIMES. THE SWITCH WAS REPLACED ONCE AT @ 20K MILES, AND IS NOW BEGINNING TO FAIL IN THE EXACT SAME WAY. THIS IS A VERY, VERY COMMON PROBLEM WITH THESE CARS, AND THE FORD MECHANICS CONFIRM THIS FACT. UNFORTUNATELY, THE FORD SERVICE MANAGERS I HAVE DEALT WITH DENY ANY PROBLEM EXISTS. I CONSIDER THIS A SAFETY ISSUE, AS WE HAVE BEEN STRANDED AT NIGHT IN DANGEROUS SITUATIONS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139684October 14, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH CYLINDER IN 2001 FORD FOCUS IS COMPLETELY FROZEN. THE CAR IS UNABLE TO BE STARTED WITH ANY KEYS. THIS HAS LEFT ME STRANDED. I HAVE NOTED MANY INSTANCES, VIA RESEARCH, OF THIS HAPPENING WITH FOCUS', AND AM DEEPLY DISTURBED THAT FORD HAS NOT DONE ANYTHING TO RECTIFY THE SITUATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139748October 14, 2005
ELECTRICAL SYSTEM:IGNITION
2001 FORD FOCUS STUCK IGNITION. UPON RESEARCHING THIS ON THE INTERNET I FIND THOUSANDS OF COMPLAINTS AND SOME PEOPLE IT HAPPEDED TO SEVERAL TIMES. MY COMPLAINT - WHY HASN'T FORD BEEN FORCED TO RECAL AND FIX THE IGNITION SWITCH ON THE 2000-2001 FOCUS ( THEY FIXED PROBLEM FOR LATER YEARS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139751October 14, 2005
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, ENGINE AND ENGINE COOLING
EVENTS LEADING UP TO THE FAILURE: CHECK ENGINE LIGHT CAME ON HAS NEVER GONE OFF SINCE, HIGHLY INCREASED RUNNING NOISE, ENGINE HESITATION THAT AT HIGHWAY SPEED IT CAUSES THE WHOLE CAR TO JERK FAILURE: I TOOK THE CAR IN AND THEY TOLD ME I NEEDED A NEW HEAD THAT FORD HAD REDESIGNED A NEW ONE AND IT WOULD COST $1000. THE ONE I CURRENTLY HAVE DEPOSITS CARBON AND WILL KEEP DOING SO UNTIL IT EVENTUALLY GIVES OUT. THE THING THAT IRKS ME IS FORD OBVIOUSLY KNEW THERE WAS A DESIGN FLAW IF THEY DESIGNED A NEW ONE, THEREFORE I FEEL THEY SHOULD BE COVERING THIS. CORRECTIONS: NONE, CANNOT AFFORD. WILL HAVE TO DRIVE IT UNTIL THE CAR GIVES OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139544October 13, 2005
SEAT BELTS:REAR/OTHER
THE REAR SEAT BELT IS SO SHORT IT CAN NOT BE USED. IT WILL LOCK IN CHILD SAFETY MODE WHEN SEAT IS LAID FLAT AND WILL NOT RELEASE. I HAD TO UNBOLT THE SEAT BELT TO RAISE THE SEAT UP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139411October 12, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
DT CONSUMER STATES THERE IS A RECALL FOR THE BATTERY CABLES AND THE RECALL REPAIRS WAS DONE ON MAY 21, 2003, THE VEHICLE COMPLETELY STALLED AND IT CAUSED ANOTHER VEHICLE TO REAR END CONSUMER'S VEHICLE ON OCTOBER 12, 2005. CONSUMER STATED THAT HER HUSBAND CHECKED THE VEHICLE AND THE BATTERY CABLES BURNED OUT AND MELTED AGAIN, AND THAT IS THE SAME THING HAPPENED AS STATED IN THE RECALL. CONTACTED FORD, THEY SAID TO BRING VEHICLE IN FOR INSPECTION, BUT THAN LIKELY IT WAS SOMETHING ELSE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10139451October 12, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AT APPROXIMATELY 45,000 MILES THE VEHICLE STARTED LEAKING COOLANT. SHORTLY THEREAFTER THE CAR WAS BROUGHT IN ON EXTENDED WARRANTY WORK. THE THERMOSTAT HOUSING WAS REPLACED. SINCE THEN THE CAR WILL OVERHEAT WHEN STOPPED OR IN TRAFFIC WITHOUT HAVING THE CLIMATE CONTROLS ON AND IN RECIRCULATION MODE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139469October 12, 2005
ELECTRICAL SYSTEM:IGNITION
THE IGNITION OF OUR 2003 FORD FOCUS WILL NOT ALLOW THE KEY TO TURN. THERE WAS NO WARNING THAT THERE WAS A PROBLEM UNTIL IT WAS TIME TO LEAVE FOR WORK AND THE KEY WOULD GO INTO THE LOCK, THE BELL WOULD SOUND, BUT THE LOCK WOULD NOT TURN. ACCORDING TO THE DEALER THIS IS A COMMON PROBLEM WITH THE FORD FOCUS, AND THEY SUGGEST YOU EITHER GET THE CAR TOWED TO THEIR SHOP, OR, IF YOU CAN, DRIVE IT TO THEIR SHOP TO HAVE IT FIXED. THE PRICE TO FIX THE PROBLEM IS APPROXIMATELY $350.00 AND IS ONLY GUARANTEED FOR ONE YEAR. THE CAR IS TWO AND A HALF YEARS OLD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139481October 12, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
WAS DRIVING VEHICLE HOME EARLY IN THE MORNING OF THE 12TH WHEN I HEARD A LOUD CLUNK, AND THEN THE SOUND OF SOMETHING DRAGGING UNDER MY CAR. I PULLED OVER TO SEE MY GAS TANK HAD FALLEN OUT AND WAS BEING DRAGGED UNDER THE CAR. ANOTHER CAR PULLED UP BEHIND ME BECAUSE HE HAD SEEN SPARKS COMING FROM THE MOUNTING BRACKET AS IT WAS BEING DRAGGED ALONG WITH THE TANK. A POLICEMAN ALSO PULLED UP BEHIND ME AND LOOKED AT THE CAR, THEN HELPED ME MOVE IT OUT OF THE STREET. LATER THAT MORNING MY FATHER TEMPORARILY WIRED THE GAS TANK TO THE FRAME SO WE COULD BRING THE CAR HOME. HE PUT IT UP ON RAMPS AND LOOKED UNDERNEATH TO SEE THAT THE BOLT WHICH HELD THE GAS TANK IN PLACE HAD STRIPPED COMPLETELY OUT. HE SPENT THE NEXT 3 HOURS REMOUNTING THE TANK. IT WAS A BLESSING THAT THE SPARKS FROM THE BROKEN FRAME DID NOT IGNITE THE GAS TANK. IF IT HAD, MY CAR COULD HAVE EITHER CAUGHT ON FIRE OR BLOWN UP AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139493October 12, 2005
AIR BAGS:FRONTAL
DT: 2003 FORD FOCUS - AUGUST 11, 2005 THE VEHICLE WAS INVOLVED IN ACCIDENT, THE AIR BAGS DID NOT DEPLOY. THE CAR WAS TOTALED. FORD DEALERSHIP REQUESTED THAT THE MANUFACTURER TO INVESTIGATE THE ACCIDENT. ON SEPTEMBER 6, 2005 THE MANUFACTURER SAID THEY WOULD NOT INVESTIGATE THE ACCIDENT. CONSUMER CALLED THE FORD MANUFACTURE FIVE TIMES WITH NO RESULTS, COULD GET THE MANUFACTURER TO COLLOBORATE ON THIS MATTER. WHILE DRIVING LOST CONTROL OF VEHICLE AND WENT INTO THE DITCH, HIT TWO ROCKS, A TRE, AND CAME TO REST AT THE THIRD ROCK. THIS WAS A FRONTAL IMPACT. THERE WERE NO INDICATOR LIGHTS ON BEFORE THE ACCIDENT INDICATING THE AIRBAGS WERE NOT WORKING. THE DEALERSHIP COULD NOT TELL THE CONSUMER WHY THE AIRBAGS DID NOT DEPLOY. A POLICE REPORT WAS TAKEN. THERE WAS ONE INJURY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10139506October 12, 2005
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2003 FORD FOCUS, AND JUST RECENTLY MY IGNITION WENT OUT. THE KEY WILL NOT TURN AND THE STEERING WHEEL IS LOCKED. I KNOW VARIOUS PEOPLE WHO OWN A FOCUS AND HAVE HAD THE VERY SAME PROBLEM. IT BARELY STARTED TO STICK THE DAY BEFORE IT FINALLY WENT OUT. I CURRENTLY AM LOOKING INTO MY OPTIONS ON HOW TO FIX THE PROBLEM. I AM HAVING A VERY HARD TIME GETTING TO WORK AND GETTING AROUND IN GENERAL. IT IS VERY HARD ESPECIALLY WITH TWO CHILDREN. LUCKILY IT DIDN'T LOCK UP ON ME WHILE I WAS DRIVING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139511October 12, 2005
STRUCTURE:BODY:DOOR
DT: 2001 FORD FOCUS - THE CONSUMER RECEIVED MANUFACTURER'S RECALL 05S27 CONCERNING CORROSION OF THE REAR DOORS IN MARCH 2005. CALLED THE DEALERSHIP, AND THEY SAID THAT THIS RECALL DID NOT AFFECT THIS VEHICLE BECAUSE IT WAS NOT A HATCH BACK CAR. CONTACTED THE MANUFACTURER, AND THEY SAID THE SAME THING; THIS WOULD NOT EFFECT THIS VEHICLE. THE REAR DRIVER'S DOOR WILL NOT CLOSE DUE TO THE CORROSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139519October 12, 2005
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
REAR HATCH ON WAGON DID NOT ENGAGE, HAD TO RESHUT IT ON A NUMBER OF OCCASIONS. LAST DECEMBER(04) IT JAMMED AND I WAS UNABLE TO OPEN IT AT ALL. I TOOK IT TO THE DEALERSHIP WHO ORDERED A NEW LATCH COMPONENT AND REPLACED IT IN JANUARY 05. I RECENTLY WENT ON LINE AND DISCOVERED THAT THIS WAS A PROBLEM WITH THIS VEHICLE IN OTHER STATES BUT SO FAR NOT ALASKA. THE LATCH LFT/GT WAS REPLACED AND THE FASTNER. I DO NOT HAVE THE PARTS, BUT I DO HAVE THE INVOICE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139236October 11, 2005
ELECTRICAL SYSTEM
FORD FOCUS 2002 ZX5 OVER 65,000 MILES RECENT OFL CHANGE APPROX. 3 WEEKS AGO. ENGINE CUTTING OFF AFTER TURNING OVER WHEN SHIFTING FROM PARK INTO DRIVE ALMOST EVERY DAY. ENGINE CUTTING OFF WHILE DRIVING AT ANY SPEEDS BUT MOST NOTABLY DURING OR AFTER A TURN - WITH LOSS OF POWER STEERING - ABLE TO RESTART IN NEUTRAL WHILE IN MOTION - THIS HAPPENS AN AVERAGE OF EVERY 3-4 DAYS. CONSTANT NOISE FROM THE REAR LEFT TIRE ASSEMBLY. FRONT BRAKES REPLACED ABOUT 1 AND HALF YEARS AGO. RIGHT REAR BRAKE ASSEMBLY REPLACED 4 MONTHS AGO ALONG WITH CRACKED THERMAL HOUSING THAT HAD DEVELOPED A LEAK - OVER $900 REPAIR W/LABOR. CAR HAS NOT BEEN IN AN ACCIDENT THAT I AM AWARE OF- OTHER THAN LOSS OF DRIVER SIDE MIRROR WHILE IT WAS PARKED 2 YEARS AGO. OTHER ISSUES WITH THIS VEHICLE HAVE BEEN W/THE SHIFTING. UNABLE TO SHIFT OUT OF PARK - W/O USING THE SHIFT RELEASE. REPLACED SHIFTER AND STILL HAVING PROBLEMS WITH IT. CAN NOT AFFORD TO TAKE CAR IN AT THIS TIME - WAS TOLD BY SERVICE REP THAT THE DIAGNOSTIC WOULD COST APPROX. $80 ALONE JUST TO SEE IF THEY COULD FIND THE PROBLEM. ORIGINAL OWNER. TAKING CAR TO DEALER THIS WEEKEND. ANY HELP WOULD BE APPRECIATED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139258October 11, 2005
STRUCTURE:FRAME AND MEMBERS, TIRES, SUSPENSION:REAR
DT: THE CONTACT STATES SHE OWNS A 2003 FORD FOCUS. THE REAR TIRES KEPT GOING BALD ON THE OUTSIDE OF THE TIRE ONLY. THE VEHICLE IS A FRONT WHEEL DRIVE. THIS HAPPENED FOUR TIMES. VEHICLE HAS 61,000 MILES ON IT. THE DEALER HAD TO REPLACE THE BACK FRAME TWO KITS, ONE ON EACH SIDE DUE TO AN ENGINEERING NOTICE PUT OUT ON THE TIRES. THIS DID NOT FIX THE PROBLEM. THE CONTACT HAD TO HAVE THE SPRINGS, STRUTS, AND SHOCKS REPLACED RECENTLY WITH APPROXIMATELY 55,000 MILES ON THE CAR, AND THE PROBLEM RECURRED. CAR BOUNCED, AND WHEN SHE HIT A BUMP THE CAR PICKED UP, AND THE REAR END MOVED TO THE RIGHT OR TO THE LEFT. SHE HAD TO HAVE THE CAR REALIGNED AT LEAST SIX OR SEVEN TIMES. SOMETIMES THE CONTACT WOULD HAVE TO GO BACK THE VERY NEXT DAY TO HAVE IT ALIGNED AGAIN, AND THE DEALER WOULD NOT CHARGE THEM FOR THE SERVICE.. THE FRONT BRAKE PAD AND THE FRONT ROTORS ON THE DRIVER'S SIDE HAD TO BE REPLACED AT 30,000 MILES. SHE TALKED TO THE MANUFACTURER ,AND THEY TOLD HER SHE WOULD HAVE TO CONTINUE TO SHELL OUT MONEY BECAUSE THERE WERE NO RECALLS ON THE VEHICLE REGARDING THE TIRES, AND THE CAR WAS OUT OF WARRANTY. THE WARRANTY DOID NOT COVER THE TIRES BECAUSE IT WAS BLAMED ON UNEVEN WEAR OR/AND THE ALIGNMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139287October 11, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCK FAILURE. ONCE THE KEY IS INSERTED IT WILL NOT TURN. I HAVE GOTTEN THE SWITCH TO WORK IN THE INTERM BUT IT STILL NEEDS TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139310October 11, 2005
SUSPENSION:REAR, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2001 FORD FOCUS PROBLEMS PROBLEM 1 - IN THE PAST, WHENEVER I WOULD TRANSITION BETWEEN FREEWAYS, MY CAR WOULD BEGIN TO STALL. I PUSH THE GAS PEDAL, AND NOTHING WOULD HAPPEN FOR AT LEAST 10 - 15 SECONDS. IT HAPPENED MOSTLY ON A CIRCULAR ON RAMP. AND I THINK THIS PROBLEM LEAD TO THE NEXT ISSUE. PROBLEM 2 - I HAD TO REPLACE THE FUEL PUMP (WHICH WAS EXPENSIVE). I THINK THIS ISSUE HAPPENED DUE TO THIS STATEMENT I READ "NHTSA INVESTIGATORS SAID THE ALLEGED ENGINE STALL PROBLEM MAY BE CAUSED BY DEBRIS ACCUMULATING IN THE GAS TANK, BLOCKING FUEL FROM BEING DELIVERED TO THE ENGINE." EVENTUALLY, THIS "DEBRIS" PROBLEM CAUSES STRAIN ON THE FUEL PUMP. AND NOW, MY CHECK ENGINE LIGHT CAME ON. I CHECKED THE ISSUE, AND THEY SAID IT'S A GAS VAPOR LEAK OR SOMETHING TO THAT AFFECT. THEY TOLD ME TO KEEP AN EYE OUT FOR A GAS LEAK. THAT ISSUE MAYBE FROM THE MECHANIC WHO FIXED IT, BUT IF FORD WOULD HAVE PUT A RECALL FOR THAT ISSUE, I WOULDN'T BE HAVING THIS PROBLEM. PROBLEM 3 - I TOOK MY FOCUS INTO FORD TO GET A "BUZZING" SOUND CHECKED OUT. THEY FIXED THE BEARING PROBLEM BECAUSE MY CAR WAS UNDER WARRANTY. NOW, 2 YEARS LATER, THE SOUND IS BACK. I READ A STATEMENT "...A REAR-WHEEL BEARING FAILURE THAT COULD LEAD TO A WHEEL FALLING OFF..." I AM AFRAID THAT THIS NOISE I HEAR TODAY IS DUE TO THAT SAME PROBLEM 2 YEARS AGO. I CALLED FORD AND THEY TOLD ME IT WAS GOING TO COST ME CLOSE TO $400 TO REPAIR IT. FIRST OF ALL, THAT'S A LOT OF MONEY TO ME. SECONDLY, I'M VERY AFRAID FOR THE SAFETY OF MY WIFE. I'M AFRAID SOMETHING MIGHT HAPPEN WHEN SHE DRIVES THE CAR. THIRD, I DON'T THINK IT'S FAIR FOR ME TO HAVE TO REPAIR SOMETHING THAT IS "FAULTY" DUE TO THE MANUFACTURER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139378October 11, 2005
ELECTRICAL SYSTEM:IGNITION
THE IGNITION ON MY 2000 FORD FOCUS LOCKED UP. WITH SOME WD-40 AND A FEW TAPS WITH A HAMMER, WE WERE ABLE TO GET THE KEY TO TURN AGAIN, BUT I DIDN'T TAKE THE KEY OUT OF THE IGNITION AGAIN FOR 2 DAYS UNTIL I COULD GET IT REPLACED -- FOR FEAR I WOULD GET STRANDED SOMEWHERE AGAIN. AFTER DOING SOME ONLINE RESEARCH I LEARNED THIS IS A COMMON PROBLEM FOR OTHER FORD FOCUS OWNERS AND WANTED TO REPORT IT WITH HOPES THAT A RECALL MIGHT OCCUR SOMEDAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139167October 10, 2005
ELECTRICAL SYSTEM:IGNITION
FORD FOCUS NEEDED IGNITION TUMBLERS REPLACED BECAUSE THE OLD ONES LOCKED UP ABOUT 4 HOURS FROM HOME. LUCKILY I READ THAT ALMOST EVERYONE WITH A FOCUS HAS HAD THE SAME EXACT PROBLEMS; HOWEVER, FORD HAS NOT DONE ANYTHING TO REMEDY THE SITUATION. I HAD A LOCK SMITH FIX THE PROBLEMS WHOM AAA REFERRED ME TO. I WILL NEVER EVER BUY A FORD AGAIN AND AM TRYING VERY HARD TO BECOME PART OF A CLASS ACTION SUIT AGAINST FORD FOR IGNORING THIS PROBLEM. I ALSO TELL EVERYONE I MEET NOT TO BUY A FOCUS OR ANY OTHER TYPE OF FORD BECAUSE OF THEIR POOR QUALITY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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