Ford Focus Complaints

22,326 consumer complaints on file.

#10151999March 6, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
DT*: THE CONTACT STATED WHILE APPLYING THE BRAKES, THERE IS A METAL TO METAL SOUND. AT 10,000 MILES THE PADS WERE REPLACED. THE VEHICLE IS MAKING THE SAME METAL TO METAL NOISE AGAIN. AN INDEPENDENT MECHANIC DETERMINED THE OUTER PADS WERE AT 35%, BUT THE INNER BRAKES WERE METAL TO METAL. THE PADS WERE REPLACED A SECOND TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152016March 6, 2006
WHEELS
DT*: THE CONTACT STATED WHILE DRIVING DURING WINTER CONDITIONS IN THE NORTH EAST, THE SALT, SAND AND SNOW ACCUMULATE ON THE INSIDE OF THE WHEELS CAUSING THE VEHICLE TO VIBRATE VIOLENTLY. THE DEALERSHIP DETERMINED THE WHEELS WERE SO FLAT ON THE INSIDE THEY WERE UNABLE TO SHED THESE ELEMENTS. THE CONTACT IS UNABLE TO REMOVE THESE ELEMENTS AT THE CAR WASH. THE WHEELS HAVE TO BE TAKEN OFF AND CLEANED BEFORE THE VEHICLE IS SAFE TO DRIVE. UPDATED 03/28/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152020March 6, 2006
FUEL SYSTEM, GASOLINE:DELIVERY, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FORD ISSUED A SAFETY IMPROVEMENT CAMPAIGN, CAMPAIGN NUMBER: 03V482000, IN NOVEMBER 2003, WHICH STATED THAT CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE WOULD EVENTUALLY LEAD TO BLOCKAGE OF THE SYSTEM. THE REPLACED THE FDM IN MY CAR IN 2004 BECAUSE MY CAR WAS EXPERIENCING ALL THE SYMPTOMS OF THE ADVISORY. HOWEVER, 2 YEARS LATER, I AM EXPERIENCING THE SAME PROBLEMS BECAUSE THE FIX DID NOT WORK. THE FILTER ONCE AGAIN BECAME CONTAMINATED AND THE FUEL PUMP ONCE AGAIN NEEDS TO BE REPLACED. I SPOKE TO A CUSTOMER SERVICE REP AT FORD AND ALTHOUGH HE WAS VERY UNDERSTANDING, THE FACT IS THE ADVISORY WAS NOT A RECALL AND THEY TOOK CARE OF THE FDM. I AM NOT SURE WHAT ELSE CAN BE DONE AT THIS POINT BECAUSE, THIS FIRST RECURRENCE HAPPENED WHILE TRYING TO MERGE ONTO 60+ MPH TRAFFIC AND MY CARE REFUSED TO ACCELERATE BEYOND 30 MPH. IF FORD SAYS THAT THE PROBLEM IS FIXED, THEN A REPEAT OF THE PROBLEM SHOULD NOT OCCUR TWO YEARS LATER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152041March 6, 2006
ELECTRICAL SYSTEM:IGNITION
MY 2003 FORD FOCUS WITH 38,700 MILES ON IT RECENTLY NEEDED TO HAVE THE IGNITION CYLINDER REPLACED AS IT WAS CORRODED. I DO NOT DRIVE ME CAR "HARD" AND FOLLOW THE MAINTENANCE GUIDE EXACTLY. I LOOKED ONLINE TO SEE IF OTHER FOCUS OWNERS HAVE SIMILAR PROBLEMS AND FOUND DOZENS OF UNOFFICIAL COMPLAINTS BY OTHER OWNERS THAT THEIR IGNITIONS NEEDED TO BE REPLACED WHEN THEIR CARS HAD VERY LOW MILEAGE AS WELL. ON TOP OF THIS, MY SISTER, WHO OWNS THE SAME YEAR AND MODEL FOCUS AS I DO, ALSO HAD TO HAVE HER IGNITION REPLACED LAST YEAR. I THINK FORD AND OTHER FOCUS OWNERS SHOULD BE AWARE OF THIS PROBLEM AND TAKE STEPS TO CORRECT IT. IT CAN BE VERY DANGEROUS TO NOT BE ABLE TO START ONE'S CAR, AS HAPPENED TO ME. I WAS ONLY LUCKY THAT I WAS NOT STRANDED IN AN UNSAFE AREA AT THE TIME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151823March 5, 2006
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:IGNITION
I OWN A 2003 FORD FOCUS ZX3 (STD) WITH 49000 MILES. THE WEEK OF ~2/1/06 TO 2/8/06 I BEGAN NOTICING THAT THE KEY IN THE IGNITION WAS GETTING STUCK AND WOULD REQUIRE SOME JIGGLING BEFORE THE KEY WOULD TURN IN THE IGNITION. THIS HAPPENED ABOUT 5-10 TEN TIMES THROUGHOUT THE WEEK. ON 2/8/06 I WENT OUT TO MY PARKED CAR AND THE KEY WOULD NOT TURN. I TRIED PUTTING THE CAR IN/OUT OF GEAR, TURNING THE STEERING WHEEL SHARPLY, REINSERTING THE KEY, ETC... THE CAR WAS TOWED TO AN AUTO REPAIR SHOP. THE REPAIR WORK INCLUDED DRILLING OUT THE BROKEN IGNITION CYLINDER AND REPLACING THE IGNITION CYLINDER WITH A NEW ONE. THE COST TO ME WAS $370. THE TOW TRUCK OPERATOR AND MECHANIC INDICATED TO ME THAT THIS IS A COMMON PROBLEM WITH THE FORD FOCUS AND THAT THEY HAVE BOTH TOWED AND REPAIRED QUITE A FEW OF FOCUSES FOR THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151723March 3, 2006
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
WHILE MY SON WAS DRIVING OUR 2001 FORD FOCUS THE BATTERY CAUGHT ON FIRE. LUCKILY, HE PULLED OVER AND SOMEONE STOPPED WITH A FIRE EXTINGUISHER. THE CAR HAD ALREADY BEEN RECALLED FOR FAULTY BATTERY CABLES. THESE WERE ALREADY REPLACED BY BELL FORD IN PHOENIX. THE CAR HAS BEEN TOWED AND IS STILL WAITING REPAIRS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10151741March 3, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
AT FIRST, KEY WOULD GO INTO IGNITION ALL THE WAY, BUT WOULD NOT TURN AT ALL. WOULD HAVE TO TAKE KEY OUT, PUT BACK IN, ETC UNTIL FINALLY IT WOULD TURN. TODAY THE SAME THING HAPPENED, EXCEPT THEN IT WOULDN'T GO IN AT ALL. IT TOOK 10 MINUTES OF JIGGLING IT AROUND FOR IT TO GO IN; NOW, TO GET THE KEY IN I HAVE TO BE VERY CAREFUL AND MESS AROUND WITH IT UNTIL IT GOES IN. TALKED TO MECHANIC AND FORD DEALERSHIP - MUST REPLACE THE IGNITION CYLINDER. I LOOKED UP ON THE INTERNET THAT THIS IS AN OVERLY COMMON PROBLEM WITH THE FOCUS AND THAT THE PART IS DEFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153007March 3, 2006
TIRES
2000 FOCUS TIRES WERE PULLING. *TS ***NAR*** THE RIMS WERE BENT AS A RESULT OF THE TIRES PULLING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153002March 3, 2006
FUEL SYSTEM, GASOLINE
2001 FOCUS FAULTY FDM WAS REPLACED. THIS CAUSED VEHICLE TO HESITATE, SURGE, STUTTER, AND LOSE POWER DURING ACCELERATION. *TS ***NAR*** THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED, BUT WAS TOLD HIS VEHICLE WAS NOT INCLUDED. THE CONSUMER LATER DISCOVERED HIS VEHICLE WAS MANUFACTURED AT THE EXACT PLANT THAT WAS INCLUDED IN THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151589March 2, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE A 2005 FORD FOCUS ZX5 WITH 19,000 MILES ON IT THAT I PURCHASES ON 2-16-2006. I HAD NOT HAD ANY PROBLEMS UNTIL 2-22-2006. MY SON WAS DRIVING THE CAR AND HIS GRANDMOTHER WAS IN THE CAR WITH HIM AN HE TRIED TO STOP AT A STOP LIGHT, WHEN HE HIT THE BRAKES THE CAR DID NOT SLOW DOWN. HE PUMPED THE BRAKES 3-4 TIMES AND THEN JAMMED ON THEM. WHEN HE JAMMED ON THEM THE CAR SLIP INTO THE VEHICLE IN FRONT OF HIM. WHEN OUR CAR STOPPED THE ENGINE WAS RACING. HE TURNED THE CAR OFF. WE TRIED TO START THE CAR A COUPLE OF OTHER TIMES AT THE SCENE OF THE ACCIDENT BUT THE MOTOR WOULD STILL RACE UNTIL THE POLICE OFFICER OPENED THE HOOD. THIS CAUSED FRONT END DAMAGE TO OUR FOCUS AND DAMAGE TO THE VEHICLE HE HIT. THE OTHER VEHICLE ALSO HAD A PERSONAL INJURY THAT WAS REPORTED LATER. THERE HAS BEEN NOT CORRECTIVE ACTION DONE TO THIS POINT. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10151516March 1, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT 55 MPH THE ENGINE SHUT OFF. ALTHOUGH THERE WAS NO ACCIDENT, THE EMERGENCY BRAKE HAD TO BE PULLED TO STOP THE VEHICLE AND THE DRIVER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION, WHICH THE PROBLEM COULD NOT BE DUPLICATED. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10151559March 1, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT 55 MPH THE ENGINE SHUT OFF. ALTHOUGH THERE WAS NO ACCIDENT, THE EMERGENCY BRAKE HAD TO BE PULLED TO STOP THE VEHICLE AND THE DRIVER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND NO REPAIRS WERE MADE. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10151383February 28, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TOOK VEHICLE IN FOR REPLACEMENT OF FUEL PUMP THAT WAS ON RECALL PROGRAM NUMBER 03N01 DUE TO HAVING THE VEHICLE STALL ON ME TWICE IN A SINGLE DAY. DEALERSHIP DID REPLACE FUEL PUMP BUT STATED THE STALLING PROBLEM WAS DUE TO THE PVC VALVE WAS COLLAPSE AND SHUTTING OFF THE AIR SUPPLY TO THE ENGINE. THAT HAD TO BE REPLACE AT MY EXPENSE AT A COST OF OVER $200. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151430February 28, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED WHEN ATTEMPTING TO START TO THE ENGINE, THE IGNITION LOCKED. THE VEHICLE COULD NOT BE STARTED AND A LOCK SMITH WAS CALLED. THE LOCK SMITH REMOVED THE OLD IGNITION AND REPLACED IT WITH A NEW ONE AND THE VEHICLE STARTS NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151276February 27, 2006
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2000 FOCUS. THE PROBLEM WITH THIS IS CAR IS THAT RECENTLY THE IGNITION CYLINDER LOCKED UP. I HAVE BEEN READING ON FORUMS, AND HAVE TALKED TO MY MECHANIC ABOUT THIS, AND THEY SAY THAT THIS IS A COMMON THING ON FORD FOCUS MODELS 2000 AND 2001. ITS INCREDIBLE FORD HAS NOT DONE A RECALL. I REALLY NEED MY CAR FOR WORK AND OTHER TASKS I MUST DO, BUT THERE'S NOTHING I CAN DO BUT WASTED OVER 400 DOLLARS TO GET IT FIXED. ITS RIDICULOUS. I HOPE YOU ALL CAN DO SOMETHING ABOUT THIS. THIS IS GETTING FRUSTRATING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151277February 27, 2006
TIRES, SUSPENSION
DT*: THE CONTACT STATED THERE WAS PREMATURE WEAR ON THE REAR TIRES. THE TIRES HAVE BEEN REPLACED TWICE, AND NEED REPLACING A THIRD TIME. THE BRAND OF TIRE HAS BEEN CHANGED. THE MANUFACTURER DETERMINED THE TIRES SHOULD BE ROTATED EVERY OTHER OIL CHANGE, BUT THE TIRES HAD NEVER BEEN ROTATED. UPDATED 3/17/2006 - THE FIRST SET OF TIRES WENT BALD AT 22568 MILES. THE SECOND SET WENT BALD AT 31500. THE DEALER ALIGNED THE REAR TO SPECS AND ALIGNED THE FRONT END AND STRAIGHTENED THE STEERING WHEEL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151295February 27, 2006
STRUCTURE, UNKNOWN OR OTHER
DT*: THE CONTACT STATED WHILE SITTING INSIDE THE VEHICLE, A TOXIC VAPOR WAS RELEASED. THE CONTACT ASSUMED THIS WAS PART OF MATERIALS BEING USED WHEN THE DASHBOARD AND SIDE PANELS WERE MANUFACTURED. AS A RESULT OF THE VAPOR, THE CONTACT HAS A HEADACHE, SORE THROAT AND ALLERGIES; ALTHOUGH THE CONTACT WAS PLACED ON ANTIBIOTICS FROM THE FAMILY DOCTOR THE SORE THROAT STILL PERSISTED. THE DEALER WAS NOTIFIED OF THE PROBLEM. UPDATED 3/22/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151301February 27, 2006
FUEL SYSTEM, GASOLINE:DELIVERY
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. UPON INSPECTION, THE DEALERSHIP DETERMINED THE FUEL DELIVERY MODULE NEEDED TO BE REPLACED, HOWEVER NO REPAIRS WERE MADE. THERE IS A NHTSA RECALL, # 03V482000, REGARDING THE FUEL SYSTEM GASOLINE. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151314February 27, 2006
ELECTRICAL SYSTEM:IGNITION
MY WIFE'S FORD FOCUS HAS ITS IGNITION STUCK. A FEW MONTHS BACK IT GOT STUCK BUT I WAS ABLE TO GET IT UNSTUCK AND START THE CAR. SINCE THEN THE IGNITION HASN'T SEEMED RIGHT. IT IS ALWAYS A HASSLE GETTING THE KEY TO TURN. MY WIFE WAS TRYING TO LEAVE WORK ONE DAY AND THE KEY WOULDN'T TURN. I WENT TO HELP AND THE KEY NEVER DID TURN. I NOW HAVE TO REPLACE THE TUMBLERS INSIDE THE IGNITION. IT SEEMS THAT THERE ARE A LOT OF PEOPLE WITH THIS SAME PROBLEM AND EVEN AFTER REPLACING THE IGNITION ONCE IT ONLY LAST A YEAR UNTIL THEY HAVE TO REPLACE IT AGAIN. IT COSTS ABOUT $300 TO REPLACE. WE ENDED UP HAVING TO TOW HER CAR TO MY HOUSE WHERE I THEN HAD TO SPEND THE MONEY TO FIX IT. I DON'T THINK I SHOULD HAVE TO DO THIS IF EVERYONE IS HAVING THIS SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151325February 27, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED THE AIR BAGS DID NOT DEPLOY DURING A FRONTAL IMPACT COLLISION. WHILE DRIVING 35 MPH, A VEHICLE RAN A STOP SIGN AND THE CONTACT'S VEHICLE HIT THE SIDE OF THE OTHER VEHICLE. THERE WAS BRAKING BEFORE IMPACT. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE ENTIRE FRONT END WAS DAMAGED AND THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE SEAT BELT WAS WORN AND THERE WERE NO INJURIES. UPDATED 3/20/2006 - *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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