Ford Focus Complaints

22,326 consumer complaints on file.

#10151367February 27, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING
WE BOUGHT OUR DAUGHTER A 2001 FORD FOCUS. ALL THE REVIEWS STATED THAT THE CAR WAS A GOOD, ECONOMICAL, SAFE CAR. WE PURCHASED THE CAR USED IN 2004. SINCE THE PURCHASE HER STEERING AND IGNITION SYSTEM HAS LOCKED UP ON HER TWICE. AFTER READING MANY SITES IT SOUNDS LIKE THIS IS A COMMON PROBLEM WITH FORD FOCUS. THIS IS AN ECONOMICAL CAR THAT MANY PARENTS ARE RELYING ON TO GET THEIR COLLEGE AGED CHILDREN TO AND FROM SCHOOL. FORD NEEDS TO RECALL ALL FORD FOCUSES SO THEY CAN ALL HAVE NEW IGNITIONS INSTALLED. THE SAFETY OF OUR CHILDREN IS MOST IMPORTANT HERE. PARENTS SHOULD NOT HAVE TO CONTINUALLY WORRY THAT THEIR 22 YEAR OLD DAUGHTER MAY BE STRANDED SOMEWHERE WITHOUT HELP DUE TO FORDS LAZY ATTITUDE. PLEASE RECALL THESE CARS THAT SO THAT PARENTS CAN HAVE PEACE OF MIND KNOWING THEIR CHILDREN ARE SAFE.*NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151266February 26, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I BOUGHT A USED 2000 FORD FOCUS AND I WILL BE DRIVING ABOUT 50-55 MPH AND GO TO SLOW DOWN OR STOP AND WHEN I GO TO GIVE IT GAS AND IT HESITATES AND JERKS AND MY MECHANIC SAID THERE WAS A CONCERN WITH THIS VEHICLE ABOUT THE FUEL PUMP AND I WAS JUST WONDERING IF THE DEALER IS DOING ANYTHING TO PREVENT THIS. I STILL HAVE ABOUT 4000 TILL MY INITIAL WARRANTY RUNS OUT AND PURCHASED THE EXTENDED WARRANTY FOR THE VEHICLE PLEASE HELP ME OUT ERIC PETERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151957February 24, 2006
AIR BAGS:FRONTAL
2001 FORD FOCUS PASSENGER AIR BAG DEPLOYED ALTHOUGH SEAT WAS UNOCCUPIED. *TS ***NAR*** THE CONSUMER WAS INVOLVED IN A MINOR ACCIDENT. THE CONSUMER IS PETITIONING THAT ALL VEHICLES SHOULD BE EQUIPPED WITH AN ON-OFF SWITCH TO DEACTIVATE THE AIRBAGS FROM DEPLOYING IF THE SEAT IS UNOCCUPIED. UPDATED 07/20/11
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10151094February 24, 2006
SUSPENSION:REAR
EVERY TIME WE WOULD ATTEMPT TO DRIVE OUR 2005 FORD FOCUS ZX3 ON SLIPPERY ROADS THE REAR END WOULD WIGGLE FROM SIDE TO SIDE, AT 20 MPH OR FASTER, IT FELT AS IF YOU WERE GOING TO LOOSE CONTROL AT ANY TIME, IT WAS REAL BAD WHEN YOU WENT FROM CLEAN ROADS TO SLIPPERY, IT FELT LIKE IT WAS GOING TO GO SIDEWAYS ! FORD GAVE OUR DEALER SEVERAL THINGS TO TRY, BUT THEY WERE NEVER ABLE TO STOP CAR FROM WIGGLING ALL OVER, THIS CAR WAS NOT SAFE TO DRIVE, DEALER HAD THE CAR AT THERE LOT FOR APROX 28 DAYS, MAINLY BECAUSE I WOULD NOT LET MY WIFE DRIVE THIS CAR WHEN ROADS WERE SLIPPERY, WE FEARED FOR HER SAFETY ! FORD DECIDED THEY COULD DO NO MORE UNTIL FORD SERVICE ENGINEER HAD A CHANCE TO DRIVE IT ON SLIPPERY ROADS, HE WAS NEVER ABLE TO GET HERE WHEN ROADS WERE BAD, HE DID A WEEK OR SO AGO DRIVE A XZ3 AT A DIFFERENT DEALERSHIP WHEN THE ROADS WERE ICY, HE CALLED THE SERVICE MANAGER AT OUR DEALERSHIP TO TELL HIM THAT THE FOCUS HE DROVE WAS ALL OVER THE ROAD, AND THAT IT ALMOST WENT SIDEWAYS WHEN HE WENT FROM SLIPPERY TO DRY ! SO THEY DECIDED THAT ALL FOCUS ZX3 MUST DO THAT, AND THAT THERE WAS NO FIX ! ONLY PARTS THAT I KNOW THAT WERE CHANGED WERE THE TIE-BLADES ? FORD WOULD NOT HELP US GET OUT OF IF THIS CAR, BUT OUR DEALER WORKED VERY HARD WITH US, AND GOT MY WIFE IN TO A 2006 ESCAPE YESTERDAY ! A BIG THANK YOU GOES OUT TO SIMMONS FORD IN VICKSBURG MICHIGAN ! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151948February 24, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE PASSENGER SIDE REAR DOOR OF THE CONSUMER 2001 FOCUS OPENED WHILE DRIVING. *TS THIS IS THE THIRD DOOR THE CONSUMER HAS EXPERIENCED PROBLEMS WITH. THE FIRST DOOR WAS REPLACED UNDER RECALL. THE SECOND DOOR (DRIVER'S DOOR) HAD A SIMILAR PROBLEM WITH THE LATCH AND HANDLE. THE CONSUMER PAID FOR THAT REPAIR. THE CONSUMER CALLED THE MANUFACTURER TO REQUEST THAT THEY PAY FOR A NEW LATCH FOR THE REAR DOOR BUT THE REFUSED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151003February 23, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT*: THE CONTACT STATED THE IGNITION WOULD NOT TURN TO START THE VEHICLE. A LOCAL INDEPENDENT REPAIR SHOP WAS CONTACTED TO COME INSPECT AND REPAIR THE VEHICLE. THE REPAIR PERSONNEL REPLACED THE IGNITION AND THE VEHICLE IMMEDIATELY STARTED. UPDATED 03/17/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151061February 23, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I RECEIVED A NOTICE FROM FORD IN 2005 STATING THAT THE FUEL PUMP ON MY 2000 FORD FOCUS HAD SOME DESIGN ISSUES. IT ALSO STATED THAT NOT ALL VEHICLES HAD BEEN AFFECTED BUT SHOULD YOU HAVE ANY ISSUES WITH THE FUEL SYSTEM TO BRING IT TO A DEALERSHIP FOR REPAIR AT NO CHARGE. LAST MONTH MY CHECK ENGINE LIGHT KEPT TURNING ON AND I TOOK THE CAR IN TO HAVE IT INSPECTED AND MY MECHANIC INFORMED ME THAT THERE WAS AN ISSUE WITH THE FUEL PUMP AND IT WAS SPEWING RAW FUEL INTO THE WHEEL WELL. HE ALSO MENTIONED THAT THIS PART WAS UNDER RECALL FROM THE MANUFACTURER AND REFERRED ME TO A DEALER NEAR BY. UPON ARRIVAL AT THE DEALERSHIP, THEY DISPUTED THE RECALL NOTICE THAT I HAD AND DENIED ME SERVICE. I WAS FORCED TO PAY OUT OF MY OWN POCKET TO REPAIR THE RECALLED ITEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151070February 23, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH, SERVICE BRAKES, HYDRAULIC
IGNITION NOT TURNING ON 2001 FORD FOCUS. I HAVE READ A MESSAGE BOARD THAT THIS HAS BEEN HAPPENING A LOT WITH THIS TYPE OF VEHICLE. ALSO, BRAKES HAVE BEEN A CONSTANT PROBLEM. I HAVE BEEN A LOYAL FORD BUYER BUT AM CONSIDERING CHANGING TO A DIFFERENT MAKE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151928February 21, 2006
UNKNOWN OR OTHER
2005 FOCUS BLOWS IN THE DIRECTION OF THE WIND WHEN DRIVING HIGHWAY SPEEDS. *TS THE CONSUMER STATED THE PROBLEM ONLY HAPPENED WHEN THE WIND WAS BLOWING AT 20 TO 25 MILES PER HOUR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150756February 21, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT*: THE CONTACT STATED WHEN THE KEY WAS INSERTED INTO THE KEY SWITCH IT WOULD NOT TURN. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. IT WAS DETERMINED THE KEY IGNITION SWITCH NEEDED REPLACED. ON THE FIRST OCCASION THE KEY IGNITION WAS REPLACED. THIS REPAIRED THE VEHICLE FOR A SHORT PERIOD OF TIME. NOW THE KEY IGNITION SWITCH HAS FAILED AGAIN. THE VEHICLE WAS STARTED BY AN INDEPENDENT REPAIR PERSON AND DRIVEN TO THE CONTACTS HOME, WHERE REPAIRS ARE BEING MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150784February 21, 2006
FUEL SYSTEM, GASOLINE
WHEN FUELING GAS TANK, PUMP KEEPS SHUTTING OFF. FIRST REPORTED 6-30-05 TODAY TOOK INTO MAITA FORD, AUIBURN AND RECEIVED INFORMATION OF A REPORT: OASIS SSM 18938 WITH NO NEW INFORMATION TO FIX PROBLEM.. WHY? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150517February 17, 2006
LATCHES/LOCKS/LINKAGES
I HAVE A 2000 FORD FOCUS SE. THE VEHICLE HAS POWER LOCKS. OVER THE COURSE OF A WEEK, EVERY TIME I WOULD HIT THE BUTTON TO UNLOCK/LOCK THE DOOR IT WOULD REACT VERY LAZY UNTIL FINALLY THE BUTTON STOPPED WORKING. ONCE THE POWER LOCKS STOPPED WORKING, I WAS UNABLE TO MANUALLY UNLOCK THE DRIVER DOOR AND NOT ONLY THAT BUT I WAS UNABLE TO OPEN THE DOOR BECAUSE IT WAS FROZEN IN THE LOCK POSITION. I HAD TO CLIMB OUT THE PASSENGER SIDE. EVEN IF I PULLED THE HANDLE ON THE INSIDE OF THE CAR ON THE DRIVER'S DOOR, IT WOULDN'T OPEN. THE FUSE HAD BLOWN AND IT WASN'T UNTIL I REPLACED THE FUSE THAT THE DRIVERS DOOR WOULD OPEN AGAIN. WHEN THE POWER LOCKS ARE WORKING THE DRIVER'S DOOR WILL OPEN WHEN I PULL THE HANDLE, BUT THE FUSE BLEW AGAIN TWO DAYS AGO AND THE SAME THING HAPPENED, THE DOOR IS STUCK IN THE LOCK POSITION AND I HAVE TO CRAWL OUT THE PASSENGER SIDE. THIS IS POTENTIALLY A DANGEROUS CONDITION BECAUSE IF I HAD TO GET OUT OF THE CAR QUICKLY I COULDN'T BECAUSE IT WON'T LET ME OUT OF THE CAR. MY MECHANIC SAID THAT SOMEHOW THE DRIVER DOOR IS THE MASTER MECHANISM AND THAT IS WHY IT HAPPENS ONLY TO THE DRIVER DOOR. HE THINKS THIS IS A DESIGN FLAW AND IF POSSIBLE I WOULD LIKE IT ADDRESSED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150401February 16, 2006
POWER TRAIN:CLUTCH ASSEMBLY
NEEDED TO HAVE THE CLUTCH REPLACED WITH ONLY 37,340 MILES ON THE CAR. NOTICED BURNING SMELL COMING FROM CAR ESPECIALLY IN THE SUMMER WHEN STOPPING ON HILLS. IT SEEMED THAT HAVING THE AIR CONDITIONER ON, STOPPING ON A HILL, AND THEN DRIVING OUT OF 1ST GEAR FOR SOME REASON BURNS OUT THE CLUTCH. SO THE CLUTCH WORE OUT AND I HAD IT REPLACED AT A COST OF $924.96. WAS TOLD BY DEALERSHIP THAT IT WAS PROBABLY DUE TO THE WAY I DRIVE. I'VE BEEN DRIVING CARS FOR 34 YEARS AND HAVE NEVER NEEDED TO REPLACE A CLUTCH. SEEMS TO ME THERE IS SOME KIND OF DEFECT; CLUTCHES SHOULD NOT NEED TO BE REPLACED SO SOON. HOW DO I PREVENT THE SAME THING FROM HAPPENING IN THE FUTURE? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150403February 16, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
COULDN'T TURN THE KEY IN THE IGNITION TO START THE CAR. HAD CAR TOWED AND THE IGNITION SWITCH REPLACED AT A COST OF MORE THAN $300. THE CAR IS 5 YEARS OLD WITH ONLY 43,000 MILES ON IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150412February 16, 2006
ELECTRICAL SYSTEM:IGNITION, VISIBILITY:WINDSHIELD
DT*: THE CONTACT STATED THE IGNITION LOCKED UP AND THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE IGNITION TUMBLER WAS REPLACED. THE IGNITION LOCKED UP AGAIN, AND THE DEALERSHIP DETERMINED THE KEY NEEDED TO BE REPLACED BECAUSE THEY WOULD NOT WORK WITH THE NEW IGNITION TUMBLER. ALSO, THE WINDSHIELD HAS BEEN REPLACED THREE TIMES. THE WINDSHIELD CRACKED WHEN HIT BY AN OBJECT ON THE HIGHWAY AND OVERNIGHT, WITH THE SOURCE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150448February 16, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
HAD CAR TOWED AFTER LOUD NOISE COMING FROM FRONT END. FRONT COIL SPRING BROKE WHILE CAR WAS PARKED(??). DEALER REPLACED THE SPRING AT NO CHARGE UNDER RECALL 03M02B (COIL SPRING CORROSION WARRANTY EXTENSION). DEALER SAID COULD NOT REPLACE REST OF COIL SPRINGS UNTIL/UNLESS THEY BREAK. IS IT DANGEROUS TO DRIVE AROUND WITH POSSIBLY DEFECTIVE COIL SPRINGS? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150257February 14, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION CYLINDER ISSUE. 2ND OCCURRENCE KEY WILL NOT TURN AND WHEEL IS LOCKED. WIDESPREAD PROBLEM ON YEAR 2000 AND UP FORD FOCUS. NOT COVER BY THE B.S. EXTENDED WARRANTY. STILL NO RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150269February 14, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED THE KEY WOULD NOT TURN IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE IGNITION LOCK CYLINDER WAS REPLACED. THIS OCCURRED A SECOND TIME 30,000 MILES LATER AND THE SAME COMPONENT WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150094February 13, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
OUR YEAR 2000 FORD FOCUS HAS A FAULTY IGNITION CYLINDER THAT FREQUENTLY JAMS. MY WIFE HAS BEEN LEFT STRANDED TWICE AS A RESULT. WE RECENTLY SAW A PUBLIC ADVOCATE PROGRAM THAT INDICATED THESE CARS FROM YEAR 2000-20005 ARE HAVING AN EPIDEMIC OF THE SAME PROBLEM BUT FORD IS REFUSING TO REPLACE THE PARTS IF THEY ARE NOT UNDER WARRANTY. OUR CAR IS STILL UNDER WARRANTY BECAUSE WE BOUGHT THE VERY EXPENSIVE 7 YEAR WARRANTY. A GREAT MAJORITY OF PEOPLE BUYING AT THIS PRICE POINT WOULDN'T BE ABLE TO AFFORD THAT KIND OF WARRANTY OR THE +$500 REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150166February 13, 2006
ELECTRICAL SYSTEM:IGNITION
2001 FORD FOCUS. KEY HAS BEEN HARD TO TURN IN THE IGNITION SINCE I BOUGHT IT. NOW I CAN'T TURN IT AND THE CAR HAS TO BE TOWED TO THE DEALERSHIP. THE WRECKER DRIVER AND THE SERVICE PERSON AT THE FORD DEALERSHIP TOLD ME THIS IS A COMMON PROBLEM. THE WRECKER DRIVER TOLD ME THAT THEY TOW IN APPROX. 10 FOCUS' A WEEK WITH THE SAME PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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