Ford Focus Complaints

22,326 consumer complaints on file.

#10154164March 30, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING 30MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE FRONT AIR BAGS DID NOT DEPLOY. THE CONTACT'S VEHICLE HIT ANOTHER VEHICLE IN THE SIDE. THE FRONT END OF THE CONTACT'S VEHICLE WAS DESTROYED IN THE ACCIDENT. THE CONTACT SUFFERED MINOR INJURIES ALONG WITH WHIPLASH. THE POLICE WERE AT THE SCENE AND PROVIDED A WRITTEN REPORT. THE INSURANCE COMPANY INSPECTED THE VEHICLE AND DEEMED IT TOTALED. THERE WAS ADDITIONAL PROPERTY DAMAGE TO THE OTHER VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10154181March 30, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CAR SPUTTERED, STALLED, AND DIED IN TRAFFIC ON TWO DIFFERENT OCCASIONS (ONE MONTH APART), REQUIRING TOWING. I WOULD DESCRIBE THE SYMPTOM AS "FUEL STARVATION", LIKE A BAD FUEL PUMP OR FILTER. BOTH TIMES, IT OCCURRED WITH A WARM ENGINE, 1/4 TANK OF GAS, AND ACCELERATING NORMALLY FROM A STOP. MECHANIC SUBSEQUENTLY DETECTED NO PROBLEMS, EXCEPT BLOWN FUEL PUMP FUSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154186March 30, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
AFTER FINISHING WORK, I WENT OUT TO MY CAR AND THE KEY WOULD NOT TURN. I TRIED FOR AN HOUR TO GET THE KEY TO TURN BUT IT NEVER DID. SINCE I AM NEW TO THE AREA, AND I DO NOT KNOW ANYONE, I ENDED UP HAVING THE CAR TOWED TO THE FORD DEALERSHIP. THEY TOLD ME THE IGNITION SWITCH WOULD HAVE TO BE DRILLED OUT AND REPLACED. I WAS BILLED $325. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154200March 30, 2006
FUEL SYSTEM, GASOLINE:DELIVERY
I WAS DRIVING AT 65 MPH, WHILE THE ENGINE OF MY CAR STARTED LOOSING POWER AND RPMS. I IMMEDIATELY SHIFTED TO NEUTRAL AND PULLED TO THE SIDE OF THE ROAD. I TRIED TO RESTART THE CAR, BUT IT WAS RUNNING PRETTY BAD, ALMOST AS IF NOT ENOUGH FUEL WAS GOING TO THE ENGINE. I SHUT THE ENGINE OFF FOR 5 MINUTES. I RESTARTED AGAIN AND IT WORKED OK FOR ANOTHER 10 MINUTES, WHEN THE PROBLEM OCCURRED AGAIN. THIS IS NOT THE FIRST TIME THIS IS HAPPENING, USUALLY IT HAPPENS WHEN IT'S A WARM (NOT HOT) DAY, AND WITH HALF TANK OR LESS. HOWEVER THE PROBLEM GOT WORSE, SO IT HAPPENS REGARDLESS OF THE FUEL LEVEL. THE FUEL PUMP SEEMS TO OVERHEAT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153774March 27, 2006
ENGINE AND ENGINE COOLING:ENGINE
2001 FORD FOCUS - 23,000 MILES. ENGINE STALLS WITHOUT WARNING. I HAVE TAKEN THE VEHICLE TO 4 DIFFERENT MECHANICS AND THE PROBLEM IS NOT LOCATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153823March 27, 2006
SEATS
THE DRIVER'S PANT CUFF ON THE RIGHT LEG CAN BE SNAGGED BY SEAT HEIGHT ADJUSTMENT. CRANK WHEN THE VEHICLE IS BEING OPERATED UNDER CRUISE CONTROL. THIS PREVENTS THE DRIVER FROM BEING ABLE TO USE THE RIGHT FOOT TO APPLY THE BRAKES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153570March 24, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
I DROVE HOME FROM SCHOOL PARKED MY 2000 FORD FOCUS LX IN THE DRIVEWAY AND ON MY WAY OUT TO WORK FOUND THAT MY IGNITION WOULD NOT TURN AND MY STEERING WHEEL WAS LOCKED INTO PLACE. AFTER 2 DAYS OF HAVING TO FIND AN ALTERNATIVE WAY TO WORK I CALLED A LOCKSMITH WHO SAID THEY HAVE SEVERAL COMPLAINTS ABOUT THIS HAPPENING A WEEK AND TO LIGHTLY TAP ON THE KEY WHILE IT IS IN THE IGNITION, AFTER TRYING THAT I FOUND IT WORKS BUT HAS TO BE DONE EVERYTIME I WANT TO START THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153602March 24, 2006
ELECTRICAL SYSTEM:IGNITION
KEY AND IGNITION CYLINDER ON STEERING COLUMN GETTING HOT. IGNITION LOCKED UP FOR THE SECOND TIME. REPAIRED 1ST TIME WITH MOTORCRAFT PART. ALSO MAYBE NOT RELEVANT BUT IT'S LIKE THERE IS NO BRAKING SYSTEM WITHOUT THE KEY IN THE IGNITION. UPON LOADING CAR ONTO TRAILER, FOOT ON BRAKE TOOK KEY OUT OF IGNITION BRIEFLY AND CAR ROLLED BACK MISSING RAMPS FALLING ON END OF TRAILER AND DAMAGED FRONT BUMPER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153616March 24, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH OF THE FORD FOCUS YEARS 2000-2002 FOR SURE MAY BE OTHER YEARS BECOME JAMMED WHICH COULD LEAD TO CRASHES. I AM WORRIED EVERY TIME I DRIVE MY CAR. THIS ITEM NEEDS TO BE RECALLED BY FORD MOTOR COMPANY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153649March 24, 2006
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES, ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAD MY IGNITION SWITCH REPLACE ONCE ALREADY, HAVING TO PAY 300.00 THE FIRST TIME, AND KNOW JUST THE OTHER DAY I WENT TO VISIT MY BROTHER, AND WHEN I GOT READY TO LEAVE, MY KEY WOULD NOT START, MY BROTHER HAD LEFT BEFORE ME, SO I WAS STRANDED, ME AND MY BOYS FOR 45 MINUTES IN 20 DEGREE WEATHER, I WAS SO UPSET, I CAN NOT BELIEVE FORD IS NOT DOING A RECALL, IM SELLING THIS PIECE A CRAP OF A CAR, AND WILL NEVER AGAIN BY A FORD CAR, AND IM GOING TO SPREAD THE WORD ON HOW HORRIBLE THERE SERVICE AND CARS ARE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153671March 24, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2000 FORD FOCUS AND HAVE HAD NOTHING BUT PROBLEMS WITH THE CAR. I'VE HAD MOST (8 OF 12) OF THE RECALL SERVICES DONE TO THE CAR. NOW THE KEY WON'T TURN BECAUSE THE IGNITION IS JAMMED. I SEARCHED THE WEB AND FOUND LITERALLY HUNDREDS OF POSTS ON WEBSITES REGARDING THE SAME PROBLEM WITH ALL YEARS OF THE FORD FOCUS. ON MANY SITES, PEOPLE ARE DESCRIBING THE SAME PROBLEM OF THE IGNITION PROBLEM AND PAYING $350+ AT THE DEALERS TO GET IT FIXED. THESE SAME SITES HAVE MANY PEOPLE HOPING THAT NHTSA WILL FORCE FORD TO DO A RECALL ON THE IGNITION. IT IS A DEFECT WHEN IT'S THIS COMMON. PEOPLE DESCRIBE TOW TRUCK OPERATORS SAYING THEY TOW A NUMBER OF FORD FOCUS TO THE DEALER FOR THE IGNITION PROBLEM EACH MONTH. PLEASE DO SOMETHING!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153517March 23, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY IGNITION IS JAMMED AND WILL NOT TURN THE CAR ON. I HAVE READ NUMEROUS COMPLAINTS REGARDING THIS PROBLEM AND THINK THAT IT SHOULD BE A RECALL. I HAVE NOT FIXED THE PROBLEMS BECAUSE I HAVE PUT TOO MUCH MONEY INTO THIS "LEMON" OF A CAR ALREADY! I NEED A RECALL TO PAY FOR FORD'S MISTAKE! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153557March 23, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
1) IGNITION STUCK, AND CAN'T START VEHICLE. 2) STEPDAUGHTER WAS STRANDED, BY SIDE OF ROAD. CAR HAD TO BE TOWED HOME, AND THEN DEALER. 3) DRILLED IGNITION TUMBLER FROM AND RE-KEYED. RE-KEYED NEW IGNITION CYLINDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153387March 22, 2006
ELECTRICAL SYSTEM
MY HIGH BEAM IS ALWAYS ON. MY LOW BEAM AND FOG LIGHT DO NOT WORK. THE LOW BEAM AND FOG LIGHT ARE INDEPENDENT SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#10153418March 22, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, SEAT BELTS, ENGINE AND ENGINE COOLING, WHEELS:RIM, STEERING:COLUMN
PISTON IN TRANSMISSION DETERIORATED CAUSING SHIFT SOLENOID AND VALUE BODY TO GO BAD AT 71,000 MILES, FRONT DRIVERS SEAT BELT WILL NOT UNBUCKLE, REAR SEAT BELTS WILL PERIODICALLY NOT BUCKLE, NOW BLOWING MASSIVE AMOUNTS OF SMOKE, RIMS ARE SEIZED WHEN TRYING TO CHANGE TIRES, NO MATTER IF IT WAS JUST TAKEN OFF 5 MINUTES PREVIOUSLY TO TAKEOFF; IGNITION SEIZED AND ENDING UP HAVING TO REBUILD STEERING COLUMN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153455March 22, 2006
WHEELS:LUGS/NUTS/BOLTS/STUDS
DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE A NOISE IS HEARD COMING FROM THE PASSENGER'S REAR WHEEL, THE WHEEL ALSO STARTED WOBBLING. THE VEHICLE HAS NOT BEEN TO A DEALERSHIP TO DETERMINE WHAT THE PROBLEM. THE MANUFACTURER HAS BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153184March 20, 2006
SUSPENSION:FRONT:MACPHERSON STRUT, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING MY 2000 FORD FOCUS SEDAN UPON EXITING THE PARKWAY SATURDAY EVENING MARCH 18, 2006, I HEARD A LOUD THUD FROM WITHIN THE FRONT END, LIKE SOMETHING HAD SNAPPED. NOTHING LOOKED TO BE WRONG. A SHORT TIME LATER, THE VEHICLE STARTED TO EMANATE A LOUD HIGH-PITCHED GRINDING NOISE AND THEN A LOT OF SMOKE. WHAT HAPPENED IS THE FRONT RIGHT WHEEL SUSPENSION SPRING SNAPPED OFF THE STRUT AND GORGED A DEEP TROUGH OR GROOVE IN MY TIRE. FORTUNATELY THE TIRE WAS BRAND NEW. IF THIS HAD HAPPENED WHILE I WAS DRIVING ON THE PARKWAY A FEW MINUTES BEFORE, NO DOUBT THE TIRE WOULD HAVE BLOWN AND SENT ME CAREENING OUT OF CONTROL. MY MECHANIC PUT THE CAR UP ON A LIFT SO I COULD TAKE PHOTOGRAPHS. MY MECHANIC IS MAKING THE REPAIRS TODAY. HE REPORTS THE STRUT SPRING BROKE IN THREE SEPARATE PLACES. THE FRONT TIRE IS DESTROYED AND RENDERED TOTALLY USELESS. THE ODOMETER READING IS 66,662 MILES. THE DEFECTIVE PARTS WILL BE RETAINED AND MADE AVAILABLE FOR PHYSICAL INSPECTION. I AM SENDING MY PHOTOS AS AN ATTACHMENT WITH MY E-MAIL MESSAGE TO THE NHTSA AT THEIR FOLLOWING ADDRESS: [email protected] I HAVE NEVER EXPERIENCED THIS TYPE OF MECHANICAL FAILURE IN ANY OTHER VEHICLE MAKE OR MODEL AND I HAVE BEEN DRIVING CONTINUOUSLY SINCE 1965. YOU WILL OBSERVE THAT A NUMBER OF IDENTICAL MECHANICAL FAILURES INVOLVING THE FORD FOCUS STRUTS AND SPRINGS ARE POSTED BY OTHERS AT THE NHTSA WEB SITE. *JB THE MECHANIC INFORMED THE CONSUMER THE FRONT STRUT BROKE WHICH CAUSED THE FRONT COIL SPRING TO BREAK INTO THREE PIECES. UPDATED 04/04/06. *JB UPDATED 05/25/06*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153189March 20, 2006
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
FAILED TO START; NOTICED THAT POSITIVE CABLE INSULATION NEAR CONNECTION TO BATTERY WAS MELTED; HAD BATTERY JUMP-START; TOOK TO HAVE BATTERY CHECK IN CAR WHILE RUNNING; BAD BATTERY; REPLACED BATTERY WITH NEW ONE; AND FAILED TO TURN ON; MECHANIC CHECKED CONTINUITY AND THERE WAS NONE FOUND; MECHANIC CUT OFF PART OF CABLE WITH BURNT INSULATION AND TRIED TO RECONNECT; NO REMEDY; NOTIFIED BY MECHANIC THAT IT WOULD COST APPROXIMATELY $400 TO REPLACE POSITIVE CABLE HARNESS. MECHANIC NOTIFIED ME OF A RECALL HE FOUND CONCERNING THE ZETEC ENGINE AND BATTERY CABLE HARNESSES CATCHING ON FIRE; THUS, CONTACTED DEALER WITH VIN; AND THEY SAID THERE IS NO SUCH RECALL ASSOCIATED WITH THAT VIN... *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153244March 20, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED THE REAR PASSENGER SIDE DOOR IS DIFFICULT TO CLOSE. WHEN THE PROBLEM FIRST OCCURRED THERE WAS 9,500 MILES ON THE VEHICLE. THE CONTACT RECEIVED A RECALL LETTER, NHTSA CAMPAIGN # 05V030000 FOR THE DOOR LATCHES. THE DEALERSHIP WOULD NOT PERFORM THE REPAIR WORK. THE MANUFACTURER WAS INFORMED OF THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153270March 20, 2006
ENGINE AND ENGINE COOLING:ENGINE
FOR SEVERAL WEEKS, WHEN I WOULD GO TO START MY FORD FOCUS (2000 SE), I WOULD FEEL A SMALL AMOUNT OF TURBULENCE COMING FROM THE ENGINE. TODAY, AS I DELIVERED MY NEWSPAPER ROUTE, THE ENGINE HAD A LOUD UNRYTHMIC TICK TO IT. BY THE AFTERNOON, WHEN I ATTEMPTED TO TURN ON THE CAR, THE ENGINE SHOOK VIOLENTLY AND MADE A TERRIBLE 'CLANKING' SOUND THAT ECHOED LOUDLY FROM WITHIN THE CHAMBERS OF THE ENGINE. I HAVE NOT ATTEMPTED TO RESTART MY VEHICLE, BECAUSE MY MECHANIC WARNED THAT HE HAS WORKED ON THREE OTHER FOCUS MODELS THAT HAVE HAD THE SAME PROBLEM. TWO OF THOSE VEHICLES EXPERIENCED AN EXPLODING OF THEIR ENGINES. MY VEHICLE WILL COST ANYWHERE BETWEEN 500$ AND 1000$ TO REPAIR, BUT EVEN THEN THERE IS NO GUARANTEE THAT IT WILL BE REMEDIED. THE MECHANIC BELIEVES THAT THE PROBLEM EXISTS WITHIN THE FOURTH CHAMBER'S BEARINGS, WHICH - IF OUT OF ALIGNMENT - CAUSES THE SHAFT TO LOSE CENTRIFUGAL FORCE (HENCE THE VIOLENT SHAKING). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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