Ford Focus Complaints

22,326 consumer complaints on file.

#10191155May 18, 2007
ELECTRICAL SYSTEM:IGNITION
THE IGNITION CYLINDER THE 2000 FORD FOCUS LOCKED AND I WAS UNABLE TO TURN THE KEY. IT FIRST HAPPENED WHILE I WAS AT AN ATM AT 11PM AT NIGHT AND WAS NOT ABLE TO TURN THE IGNTION FOR ALMOST 30 MINUTES, WHICH PLACED ME IN A VERY DANGEROUS SITUATION. TWO WEEKD LATER IT HAPPENED AGAIN, BUT THIS YIME WAS UNABLE TO TURN IT AT ALL, AND HAD TO BE TOWED TO A FORD DEALERSHIP TO HAVE IT FIXED. THE REPAIR COST ME, WITH TOWING WAS $550. I KNEW THIS HAS BEEN A PROBLEM FOR OTHER FOCUS OWNERS AND FELT FORD SHOULD BE RECALLING THIS PORBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191199May 18, 2007
SUSPENSION
TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING 30 MPH, THE CONTACT HEARD SEVERAL SQUEAKING NOISES COMING FROM THE FRONT OF THE VEHICLE. THE DEALER INSPECTED THE FRONT SUSPENSION AND FOUND THE SPRING RUBBING ON THE STRUT COVER. THE FAILURE AFFECTED THE FRONT SHOCKS ON BOTH SIDES OF THE VEHICLE. THE DEALER STATED THAT THE STRUT NEEDS TO BE REPLACED, BUT IT IS NOT UNDER WARRANTY. THE CONTACT HAD IT REPLACED AND PAID $550.62. THE CURRENT AND FAILURE MILEAGES WERE 17,709.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190896May 16, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO HESITATE AND EVENTUALLY SHUT OFF. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RESTARTED THE VEHICLE AND DROVE AWAY, ONLY TO ENCOUNTER THE SAME FAILURE. A DIFFERENT DEALER REPLACED THE FUEL PUMP ASSEMBLY. THIS IS THE SECOND TIME THE FUEL PUMP ASSEMBLY HAD BEEN REPLACED. THE FIRST TIME WAS IN 2004 AT 40,000 MILES. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 72,000 AND FAILURE MILEAGE WAS 71,000. UPDATED 06/26/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190943May 16, 2007
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
RAW FUEL LEAKS FROM GASOLINE EVAPORATIVE CANISTER WHEN VEHICLE HAS BEEN RECENTLY FUELED. DRIVEABILITY PROBLEMS ACCOMPANYING LEAKAGE. INCLUDES DIFFICULTY STARTING/ HESITATING/SURGING AT HIGHWAY SPEEDS, AND STALLING AT LOW SPEED MANEUVERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190738May 15, 2007
ELECTRICAL SYSTEM:IGNITION
KEY WOULD'NT TURN THE IGNITION ON MY2003 FORD FOCUS ZX5. HAPPENED AT VARIOUS TIMES, TILL IT WOULD'NT WORK AT ALL. HAD IT REPAIRED AT DEALERSHIP AT A COST OF $365.00. THEY REPLACED THE IGNITION LOCK.AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190797May 15, 2007
AIR BAGS, EQUIPMENT
I WAS ON MY WAY TO TAHOE IN FEBRUARY 2006. IT WAS RAINY AND THE ROADS WERE A LITTLE WET. WE HIT A PUDDLE AND HE CAR SPUN OUT HIT BOTH FRONT AND BACK ENDS FROM SPINNING OUT OF CONTROL AND SMASHED INTO THE SIDE WALLS. WE WERE TRAVELING ABOUT 45-50 MPH. THE AIR BAG DID NOT GO OFF. FROM SMASHING IN TO THE WALLS THE PASSENGER SEAT COMPLETELY BROKE BACKWARDS. ALMOST IN A LAYING DOWN POSITION AND THE SEAT BELT WAS COMPLETELY EXTENDED AND WOULDN'T RETRACT. CAR WAS TOTALED. AT THE TIME THERE WERE NO SERIOUS INJURIES. BUT 8 MONTHS AFTER THE ACCIDENT I STARTED HAVING GRAND MALL SEIZURES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10190847May 15, 2007
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCKED WITH KEY IN IT. TOWED TO FORD DEALER AND IGNITION DRILLED OUT AND REPLACED AT AROUND $300. HAPPENED A SECOND TIME. LOCKSMITH CALLED. IGNITION DRILLED OUT AND REPLACED FOR AROUND $50.00. HASN'T HAPPENED AGAIN IN ABOUT 3 YEARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190666May 14, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION KEY GETS STUCK IN THE IGNITION OR THE KEY FAILS TO START THE VEHICLE COMPLETELY. THE FAILURE OCCURS INTERMITTENTLY. THE DEALER STATED THAT SHE NEEDS A NEW KEY OR A NEW IGNITION. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 55,000 AND FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190681May 14, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 FORD FOCUS. THE CURRENT AND FAILURE MILEAGE WERE 53800. WHILE DRIVING AT 35 MPH UNDER NORMAL DRIVING CONDITIONS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO ROLL THE VEHICLE INTO A PARKING LOT. AFTER ABOUT FIVE MINUTES THE CONTACT WAS ABLE TO START THE VEHICLE AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL PUMP FAILED. SAME PROBLEM AS NHTSA RECALL # 03V482000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190690May 14, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
I OWN A FORD FOCUS 2001,ZX3 FOR 59,000. THE CHECK ENGINE LIGHT CAME ON 6 TIMES NOW! 2 FOR A DPFE SENSOR OUT, 2 FOR EGR PRESSER VALVE. ALSO STARTED TO STALL,BUCK AND SURGE AT 35,000 MILES, AND FOUND OUT THE FDM HAD TO BE REPLACED. THAT LASTED FOR A SHORT TIME WHICH THE SYMPTOMS CAME BACK, AND THE FDM WAS REPLACED AGAIN. I HAVE HAD TO DEAL WITH INCONVENIENCE AND THE LAST REPAIR WHICH WAS DPFE SENSOR WHICH FORD PICKED UP 50% OF COST BUT THIS CAR IS A LEMON! I ALSO HAD TO REPLACE THE IGNITION SWITCH WHEN THE KEY WOULD NO LONGER GO IN.NOW THE CHECK ENGINE LIGHT IS ON YET AGAIN AND I HAVE TO GO BACK TO BOB BAKER FORD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190444May 10, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION KEY WILL NOT TURN, CANNOT START CAR AND STRANDED. SECOND OCCURRENCE AFTER PREVIOUSLY REPAIRING SAME PROBLEM WITH A NEW LOCK CYLINDER FROM FORD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190301May 9, 2007
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE REAR TAIL LIGHTS FAILED ON HIS VEHICLE. THERE IS A SAFETY RECALL # 00V411000 (ELECTRICAL SYSTEM:WIRING). THE RECALL REPAIRS WERE PERFORMED TWO YEARS AGO. THE MANUFACTURER STATED THAT THE RECALL DOES NOT APPLY TO HIS VIN. THE CONTACT IS CURRENTLY EXPERIENCING LOUD NOISES AND VIBRATIONS IN THE ENGINE. THE FAILURE OCCURRED AT SPEEDS OF 60 MPH AND GREATER. THERE IS ALSO A RELATED SERVICE BULLETIN FOR THE FAILURE. THE VIN IS UNAVAILABLE. THE CURRENT MILEAGE IS 107,000 AND FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190133May 8, 2007
VEHICLE SPEED CONTROL, AIR BAGS
TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE VEERED OFF THE ROAD. THE CONTACT DID NOT DEPRESS THE BRAKES AND THE RIGHT FRONT OF THE VEHICLE STRUCK A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE WAS DESTROYED. THERE WAS A RECENT TIRE ROTATION PERFORMED ON THE VEHICLE AND AAA AND THE DEALER DETERMINED THAT THE LUG NUTS WERE STRIPPED. THE CONTACT HAS A POLICE REPORT. THE CURRENT AND FAILURE MILEAGES WERE 97,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10190204May 8, 2007
TIRES:SIDEWALL
SIDEWALL OF GOODYEAR TIRE ON DRIVER'S SIDE SEPARATED. NEWWCAR, 5100 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190205May 8, 2007
INTERIOR LIGHTING, EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM
INTREIOR LIGHTING OUT. ELECTRICAL PROBLEM ,NEW PART ORDERED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189944May 7, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION WON'T WORK. I CANNOT TURN THE KEY IN THE IGNITION. I HAVE HAD TROUBLE TURNING IT BEFORE, BUT USUALLY AFTER TURNING THE STEERING WHEEL OR JIGGLING THE GEAR SHIFT IT WOULD WORK. NOTHING IS WORKING TODAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189953May 7, 2007
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCKS SO KEY WILL NOT START THE CAR . I WAS LEFT STRANDED IN A PARKING LOT. THIS IS THE SECOND TIME THIS HAS HAPPENED , FOLLOWING THE FIRST TIME THE IGNITION CYLINDER WAS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190013May 7, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE POWER DOOR LOCKS STOPPED WORKING. THE CONTACT NOTICED THAT THE FUSE FOR THE POWER DOOR LOCK HAD FAILED. HE REPLACED THE FUSE, BUT THE PASSENGER FRONT DOOR FAILED TO UNLOCK. HE DID NOT EXPERIENCE ANY FAILURES WITH THE OTHER DOORS. A DEALER HAS NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE IS 78,500 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190018May 7, 2007
VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT THERE IS A GREY, BLACKISH COLOR REFLECTING THROUGH THE VEHICLE'S WINDSHIELD. AS A RESULT, HE CAN NOT SEE THE AIR BAG, SPEEDOMETER, THE VENTS, AND A HUMP FIGURE. HE STATED THAT THE FAILURE PREVENTS HIM FROM SEEING THE VEHICLES IN FRONT OF HIM AND IS SIMILAR TO LOOKING THROUGH A SCREEN DOOR. THE CONTACT NOTICED THE FAILURE THE NEXT DAY AFTER THE VEHICLE WAS PURCHASED ON APRIL 28, 2007. FORD STATED THAT THERE IS NO RETURN POLICY EVEN THOUGH THE VEHICLE IS BRAND NEW. THE CURRENT AND FAILURE MILEAGES WERE 200. UPDATED 05/21/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190088May 7, 2007
SUSPENSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
VEHICLE STARTING PROBLEMS. TOOK IT TO DEALER A FEW TIMES AND IT STILL DOES IT FROM TIME TO TIME. AN ADVISORY WAS ISSUES, BUT STILL DID NOT FIX THE PROBLEM. REAR PASSENGER BEARING WENT BAD AROUND 9000 MILES. FRONT BRAKES WERE ALREADY WORN OUT AT 17000. THEY REPLACED THEM , AND STILL WENT OUT AROUND 21000. HAD TO USE OTHER COMPANY PADS/ROTORS TO GO BY. REAR BRAKE SHOES WERE CRACKED, NOT USED, CRACKED. THEY SAID IS NORMAL. MANY SUSPENSION NOISES. THEY SAID ALL WAS OKAY. I CHANGED THE SUSPENSION FROM MY OWN MONEY SINCE THEY WERE NO HELP AND STILL SAME NOISES. NOW THEY BLAME THE E AFTER MARKET SUSPENSION ON THE PROBLEMS. *AK OTHER USERS AND PEOPLE I HAVE TALKED TO COMPLAINED ABOUT SAME OR SIMILIAR ISSUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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