Ford Focus Complaints

22,326 consumer complaints on file.

#10249542November 22, 2008
ELECTRICAL SYSTEM:IGNITION
APPROXIMATELY 2 MONTHS AGO I BEGAN TO NOTICE A DIFFICULTY IN TURNING THE KEY WHEN PLACED IN THE IGNITION. THE PROBLEM BEGAN SMALL, A LITTLE JIGGLE OF THE KEY AND THE IGNITION CYLINDER WOULD TURN AND THE CAR WOULD START. THE PROBLEM GREW TO THE POINT IN WHICH I WOULD HAVE TO FORCIBLY KNOCK THE KEY IN WITH THE PALM OF MY HAND OTHERWISE THE KEY WOULD NOT TURN AT ALL. I TRIED ALL KINDS OF WAYS TO GET THE CAR TO START, BUT HITTING THE KEY INTO THE IGNITION CYLINDER SEEMED TO BE THE ONLY WAY TO MAKE IT WORK. FINALLY APPROXIMATELY 3 DAYS AGO I WAS LEAVING WORK, PLACED THE KEY IN THE CAR, WHICH NOT TO MY AMAZEMENT DID NOT TURN IN THE CYLINDER. SO AS I HAD GROWN ACCUSTOM TO I GAVE THE KEY A SMACK, BUT IT WOULD NOT TURN. I SAT IN MY CAR FOR CLOSE TO AN HOUR TRYING TO GIGGLE, SHACK, SMACK, JIMMY, AND PLAY WITH THE KEY ANY WAY I COULD THINK OF BUT I COULD NOT GET MY CAR TO START. NOW WHEN YOU WORK MIDNIGHTS AND YOU GET OFF WORK WHEN EVERYONE ELSE IS GOING TO WORK, FINDING A RIDE IS NOT THE EASIEST OF THINGS. AFTER SOME EXTENSIVE RESEARCH I FOUND THAT THIS IS A HIGHLY COMMON PROBLEM IN FORD FOCUS'. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249467November 21, 2008
LATCHES/LOCKS/LINKAGES
I HAVE A 2000 FORD FOCUS. AS MOST KNOW, WINTERS IN THE MID-WEST ARE VERY COLD. I WAS OUT AT MY GRANDPARENTS HOUSE IN NEW RICHMOND, WISCONSIN; PICKING UP SOME BOXES IN THE GARAGE. THEY TRAVEL TO ARIZONA FOR THE WINTER MONTHS SO THEY WERE NOT HOME. I WENT TO START MY CAR AND THE KEY WOULD NOT TURN OVER IN THE IGNITION. IT WAS COMPLETELY STUCK. I TRIED EVERYTHING. I MADE SURE IT WAS IN PARK, TRIED TURNING THE STEERING WHEEL SIDE TO SIDE, EVERYTHING. IT WOULD NOT BUDGE. I WAS ALL ALONE. IT WAS FREEZING COLD. LUCKILY I HAD MY PHONE SO I WAS ABLE TO CALL FOR HELP. I ENDED UP HAVING TO PAY 200$ TO HAVE A LOCKSMITH COME OUT AND FIX IT. THIS PROBLEM IS CLEARLY A SAFETY HAZARD AND FORD KNOWS IT. FORD KNOWS ALL THE COMPLAINTS FROM PEOPLE HAVING THIS EXACT SAME PROBLEM. WHY SHOULD WE HAVE TO PAY FOR A PROBLEM THEY KNOW EXISTS. WHAT IF I HADN'T HAD MY PHONE TO CALL FOR HELP, I WOULD OF HAD NO WAY OF GETTING INSIDE AND THERE IS NO ONE THAT LIVES NEARBY FOR AT LEAST A MILE. FORD NEEDS TO TAKE RESPONSIBILITY FOR THIS AND HAVE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249533November 21, 2008
ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, GASOLINE
I WENT TO THE GAS STATION TO BUY GAS. AFTER FILLING THE TANK I GOT IN AND WHEN I TRIED TO START THE CAR IT WOULD NOT TURN. NOT EVEN TO THE ACC POSITION. I CALLED FOR A TOW TRUCK AND THEY CAME AND GOT IT. I CALLED MY LOCAL FORD DEALER AND ASKED THEM ABOUT IT AND THEY TOLD ME ITS BECOMING VERY COMMON FOR THIS TYPE OF CAR AND TO REPAIR IT I WOULD HAVE TO REPLACE THE IGNITION CYLINDER AND HAVE IT PROGRAMMED... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249352November 19, 2008
ELECTRICAL SYSTEM:IGNITION
KEY LOCKED IN IGNITION OCCURRED ONCE BEFORE,AND KEY CAME OUT AFTER 3 DAYS. THIS TIME KEY HAS BEEN LOCKED FOR 5 DAYS. CAN'T LOCK CAR. DEALER EXPLAINED THE NEED TO CHANGE IGNITION FOR $500!! ADMITTED THAT THIS IS A PROBLEM WITH VARIOUS FORD FOCUS MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249187November 18, 2008
ELECTRICAL SYSTEM:IGNITION
KEY LOCKS UP IN THE IGNITION AND WILL NOT TURN. THE CAR WOULD NOT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248930November 16, 2008
TIRES, TIRES:VALVE
LOSS OF AIR PRESSURE IN THE TIRES (3 OUT OF 4 SO FAR) DUE TO FAULTY VALVE STEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248829November 14, 2008
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2006 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE REAR PASSENGER DOOR OPENED UNEXPECTEDLY. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND ATTEMPTED TO CLOSE THE DOOR; HOWEVER, IT FAILED TO CLOSE AND HAD TO BE TIGHTLY SECURED WITH A BUNGEE CORD. IN ADDITION, THE LATCHES FAILED TO SECURE THE REAR LIFTGATE. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 49,000 AND CURRENT MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248675November 13, 2008
LATCHES/LOCKS/LINKAGES
I GOT INTO MY 2003 FORD FOCUS LAST SUNDAY AND THE KEY WOULD NOT TURN. IT HAD BEEN ACTING UP IN RECENT DAYS BUT ON THIS DAY NOTHING WOULD WORK. THEREFORE MY CAR WAS RENDERED USELESS. LONG STORY SHORT...TOWED IT TO THE DEALER THEY TOOK THE LOCK TUMBLER CYLINDER OUT AND SURE ENOUGH--DEFECTIVE MECHANISM. FORD REFUSES TO COVER IT IN A WARRANTY OR EXTENDED SERVICE PLAN AND NOW I AM OUT OF POCKET $400 PLUS THE TOW TO EVEN GET MY CAR TO TURN ON. DID SOME "INTERNET RESEARCH" AND WE FOUND THIS IS A COMMON ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248768November 13, 2008
ELECTRICAL SYSTEM:IGNITION
THE PROBLEM I'M HAVE WITH MY 2001 IS MY KEY WILL NOT TURNING MY IGNITION. AFTER REVIEW THE COMPLAINTS I SEE SEVERAL PEOPLE IS HAVING THE SAME PROBLEM. CAN YOU REVIEW THE COMPLAINTS WITH THE IGNITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248538November 12, 2008
ELECTRICAL SYSTEM:IGNITION
THIS IS THE 2ND TIME MY IGNITION IN MY 2001 FORD FOCUS HAS HAD TO BE REPLACED. I CALLED THE DEALERSHIP THEY ACKNOWLEDGED THIS IS A RECURRING PROBLEM WITH FORD FOCUSES. I HAVE BEEN STRANDED WITH OUT RESOURCES AND THIS HAPPENS AT RANDOM WITH NO WARNING. THE COST OF TOWING, PARTS, AND LABOR COST AROUND 500.00. I FIND THIS VERY FRUSTRATING THAT FORD WILL NOT RECALL THE IGNITION SWITCH, FULL WELL KNOWING THIS IS A PROBLEM. I FIND THIS TO BE A SAFETY ISSUE, NOT KNOWING IF YOU ARE GOING TO BE STRANDED IN THE MIDDLE OF NO WHERE. IT IS A FINANCIAL BURDEN AS WELL AS AN INCONVENIENCE, THAT AFTER BEING FIXED ONCE SHOULD NOT OCCUR AGAIN WITH IN 2 YEARS, MY CAR ONLY HAS 66,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248479November 11, 2008
WHEELS
MY 2003 FORD FOCUS ZTW HAS LUG NUT CAPS THAT DO NOT STAY ON. EVERY YEAR I LOSE SEVERAL CAPS AS THE TEMPERATURE CHANGES CAUSING THE METAL TO EXPAND MAKING THE CAPS LOSE. RECENTLY A CAP FLEW OFF AS MY I WAS DRIVING AND HIT THE PASSENGER SIDE WINDOW LUCKILY NOT BREAKING IT. THIS IS A DESIGN DEFECT THAT NEEDS TO BE FIXED IMMEDIATELY BEFORE CAUSING FURTHER DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248220November 10, 2008
ELECTRICAL SYSTEM
KEYS WONT RELEASE FROM IGNITION , REPLACED IGNITION SWITCH AND STILL CONTINUES TO NOT RELEASE KEY, ITS EVIDENTLY AN ELECTRONIC PROBLEM SINCE WHEN I DISCONNECT THE ELECTRICAL CONNECTION TO STEERING COLUMN THE KEYS RELEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248263November 10, 2008
ELECTRICAL SYSTEM
I PLACED MY KEY IN THE IGNITION OF MY 2003 FORD FOCUS AND THE KEY WOULD NOT TURN. AFTER DOING MUCH RESEARCH, I FOUND THAT THIS IS A RECURRING PROBLEM FOR FOCUS OWNERS, EVEN AFTER THEY HAVE HAD THE IGNITION CYLINDER REPLACED. NOT ONLY IS THIS A HUGE FINANCIAL BURDEN, IT IS ALSO A MAJOR SAFETY CONCERN. LIVING IN CHICAGO, IF I BECOME STRANDED AND UNABLE TO START MY CAR, I COULD BE IN A VERY DANGEROUS SITUATION (AS COULD MANY OTHER OWNERS IN DIFFERENT LOCATIONS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248302November 10, 2008
TIRES, TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2002 FORD FOCUS. THE VEHICLE HAS FIRESTONE TIRES. THE CONTACT BELIEVED THAT THE REAR PASSENGER TIRE WAS DEFECTIVE DUE TO A ROLLOVER CRASH. THE APPROXIMATE MILEAGE ON THE TIRE WAS 700. WHILE DRIVING LESS THAN 75 MPH, THE DRIVER FELT A SHIFT IN THE WAY THE VEHICLE WAS OPERATING. THE TIRES WERE INSPECTED, BUT NO FAILURES WERE FOUND. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE REAR PASSENGER TIRE SEPARATED IN TWO LOCATIONS. THE VEHICLE COMPLETELY ROLLED OVER WHILE MAKING THE LEFT TURN. THE DRIVER WAS INJURED. THE VEHICLE WAS TOWED TO A BODY SHOP AND THEY STATED THAT THE REAR PASSENGER TIRE WAS DEFECTIVE. THE MANUFACTURED DATE OF THE TIRE WAS TWO MONTHS PRIOR TO THE CRASH. THE POLICE FILED A REPORT AND VERIFIED THAT THE DRIVER WAS NOT SPEEDING AT THE TIME OF THE CRASH. THE VEHICLE WAS DESTROYED. THE VIN, TIRE SIZE, AND TIRE LINE WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 92,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10248303November 10, 2008
ELECTRICAL SYSTEM:IGNITION
THE IGNITION WOULDN'T TURN WITH THE KEY. VERY OFTEN IT WOULD TURN WITH DIFFICULTY AFTER SOME WIGGLING OF THE STEERING WHEEL. AFTER A WHILE IT WAS NEARLY IMPOSSIBLE ONCE THE KEY WAS REMOVED. EVENTUALLY WE GOT THE KEY TO WORK AND NOW WE LEAVE THE KEY IN AND LOCK THE DOORS WITH THE REMOTE. IT USED TO HAPPEN AS MY WIFE WOULD LEAVE WORK IN THE DARK WHICH WAS VERY DANGEROUS IN SOME AREAS. I HAD TO GET AN AFTERMARKET REPLACEMENT AND REPAIR IT MYSELF. I AM A FULLY QUALIFIED MECHANIC THOUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248373November 10, 2008
LATCHES/LOCKS/LINKAGES
WHEN IT FIRST STARTED IT WAS JUST THE PASSENGER REAR DOOR THAT WOULDN'T OPEN FROM THE OUTSIDE, YOU COULD HOWEVER STILL OPEN IT IF YOU PUSHED ON A CERTAIN PART OF THE DOOR AND TRIED TO OPEN AT THE SAME TIME. NOW THAT DOOR WILL NOT OPEN AT ALL FROM THE OUT SIDE AT ALL, AND THE OTHER DOORS ARE DOING THE SAME THING. THE FRONT PASSENGER DOOR WILL NOT LATCH NOW, YOU HAVE TO LOCK AND UNLOCK ABOUT 10 TIMES BEFORE IT WILL LATCH. I HAVE LOOKED AT THE RECALLS ON THIS CAR BEFORE AND NOTICED THAT THERE IS A RECALL BUT UNFORTUNATELY FOR ME I DON'T LIVE IN THE STATES THAT ARE AFFECTED IN THE RECALL. IF I WAS TO GET THIS REPLACED ON MY OWN IT WILL COST ME ABOUT 2000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248067November 9, 2008
EQUIPMENT
OWNER OF A 2003 FORD FOCUS SVT. I WENT TO THE MOVIES LAST NIGHT AND WHEN I PUT MY KEY IN THE IGNITION THE IGNITION SWITCH WOULD NOT TURN. I SINCE HAVE HAD TO HAVE MY VEHICLE TOWED AND THE IGNITION FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248086November 9, 2008
ELECTRICAL SYSTEM:IGNITION
2004 FORD FOCUS - LOCKED IGNITION SWITCH-LOW MILES. UNABLE TO DRIVE OR UNLOCK STEERING WHEEL. HUNDREDS OF COMPLAINTS ON THIS SITUATION. CLASS ACTION FILED IN CA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248215November 9, 2008
ELECTRICAL SYSTEM:IGNITION
THE IGNITION KEY CONTINUED TO GET STUCK IN THE STEERING COLUMN AND REFUSING TO TURN UNTIL I'D CONTINUE TO FIDDLE WITH IT, SOMETIMES FOR OVER 30 MINUTES. VERY FRUSTRATING. THE KEY HAS FINALLY QUIT TURNING AT ALL. THE CAR IS CURRENTLY AT HOWARD'S TOWING BEING REPAIRED. THE ENTIRE COLUMN IS BEING REPLACED. VERY EXPENSIVE. VERY UNHAPPY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247897November 6, 2008
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
IGNITION BARREL AND STEERING COLUMN LOCKING MECHANISM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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