Ford Focus Complaints

22,326 consumer complaints on file.

#11097647May 23, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED WHEN THE GEARS CHANGED. THE VEHICLE WAS TAKEN TO RACE SKILLMAN FORD (1250 US 31 SOUTH, GREENWOOD, IN 46143) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS SLIPPING AND NEEDED TWO UNKNOWN PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CHS-14864865. THE FAILURE MILEAGE WAS 86,437.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097697May 23, 2018
POWER TRAIN
TRAMISSION FAULT SERVICE NOW ERROR RECIEVED WHILE VEHICLE WAS IN MOTION ON THE HIGHWAY DURING HEAVY RAIN TRAVELLING THE SPEED LIMIT OF 60 MPH. THE CAR JERKED AND DECELERATED RAPIDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097194May 22, 2018
POWER TRAIN
WHEN ATTEMPTING TO SHIFT INTO FIRST GEAR THE CLUTCH WAS DEPRESSED AND DID NOT RELEASE LEAVING THE CAR TO COAST TO A STOP IN NEUTRAL. THIS OCCURRED IN A PARKING LOT, WHILE TRAILING >5 MPH PULLING BACK ON THE CLUTCH DID NOT RELEASE IT AND VERTICAL WAS TOWED WITH IT STILL FULLY DEPRESSED . LUCKILY THIS ISSUED HAPPENED IN A SAFE LOCATION, BECAUSE THIS ISSUE RESULTED IN FULL LOSS OF POWER BEING SENT TO THE WHEELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097269May 22, 2018
SERVICE BRAKES
THE REGENERATIVE BRAKE SYSTEM OCCASIONALLY CAUSES PROBLEMS WHEN ON BUMPY, SLIPPERY, OR UNEVEN PAVEMENT. THE BRAKES APPEAR TO LOCK-UP, OR "SKIP" WHEN ATTEMPTING TO STOP OR SLOW DOWN, CAUSING THE VEHICLE TO SLIDE FORWARD ABRUPTLY. I AM NOT SURE OF THE EXACT CAUSATION, HOWEVER I THINK IT MAY BE DUE TO THE CAR SWITCHING FROM REGENERATIVE TO FRICTION BRAKING. THIS FORM REQUIRES A DATE AND MILEAGE ENTRY, HOWEVER I WANT TO POINT OUT THAT THIS HAPPENS EVERY TIME I AM BRAKING ON LESS THAN PERFECT PAVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097320May 22, 2018
POWER TRAIN
I HAVEN'T HAD THE CAR A MONTH. STARTED NOTICING THE PROBLEM IMMEDIATELY. WHEN I TAKE OFF THE CAR SHUTTERS AND ACTS LIKE ITS MISSING GEARS. IT DOES IT FROM A COMPLETE STOP BUT ALSO FROM A SLOW SPEED. IT DOESN'T MATTER IF IT'S IN THE CITY OR ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097327May 22, 2018
STEERING
WHILE I WAS DRIVING MY CAR THE POWER STEERING WENT OUT. I STILL COULD STEER THE CAR BUT IT WAS MORE DIFFICULT TO DO SO. I KNOW THERE WAS A RECALL ON FORD'S WITH POWER STEERING ISSUES BUT MY CAR WAS NOT INCLUDED. I HAD TO PAY THE DEALER $1790 FOR THE REPAIR. THE DEALERSHIP SAID MY YEAR CAR WAS NOT PART OF THE RECALL...SINCE IT WAS A SIMILAR ISSUE I BELIEVE IT SHOULD OF BEEN INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097020May 21, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND RESTARTED THE VEHICLE. THE VEHICLE WAS DRIVEN FOR APPROXIMATELY A MILE AND A HALF BEFORE IT STALLED AGAIN. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE STALLED AT LEAST FIFTEEN TIMES DURING THE PAST MONTH. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC TWICE FOR THE STALLING FAILURE AND THE FUEL CONTROL MODULE WAS REPLACED. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 43,643.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097101May 21, 2018
ENGINE
I WAS DRIVING THE CAR STARTED ON FIRE 39MINS AFTER I STARTED THE VEHICLE . THE CAR WAS IN MOTION AND I HAD AN ENGINE FIRE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11096814May 19, 2018
ELECTRICAL SYSTEM, ENGINE
I BOUGHT THIS CAR BRAND NEW IN 2013. ON 5/16/2018 I WAS DRIVING DOWN THE ROAD DURING RUSH HOUR IN THE LEFT LANE OF TRAFFIC WHEN ALL OF A SUDDEN THE I GET A NOTIFICATION THAT SAYS "ENGINE FAULT SERVICE NOW". THEN THE ENGINE CUTS OFF IN THE MIDDLE OF A BUSY ROAD. THE PERSON BEHIND ME ALMOST SMASHED INTO ME BUT SWERVED AT THE LAST SECOND AND CUT A CAR OFF IN THE LANE NEXT TO ME. I TRIED TO TURN THE CAR OFF AND THEN ON, BUT IT WOULDN'T START. IT WAS SOOO DANGEROUS TO BE STUCK ON THE ROAD NOT ABLE TO DO ANYTHING. I HAD TO CALL THE POLICE TO SET UP FLARES BEHIND ME. I HAVE BEEN READING BLOGS AND I AM NOT THE ONLY PERSON THIS HAS HAPPENED TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096888May 19, 2018
FUEL/PROPULSION SYSTEM
AT 61,100 MILES (1,100 MILES OVER THE WARRANTY), THE FUEL TANK COLLAPSED DUE TO A MANUFACTURER'S FLAW RESULTING IN A FAILED FUEL SENDING UNIT. SEVERAL ATTEMPTS TO GET THIS RESOLVED BY FORD HAS RENDERED FUTILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096884May 19, 2018
POWER TRAIN
CLUTCH PEDAL STUCK TO THE FLOOR AT INTERSECTION WHILE VEHICLE WAS STOPPED AND READY TO ENGAGE FIRST GEAR TO GO. ANOTHER DRIVER HELPED ME PUSH MY CAR TO THE SIDE OF THE ROAD. KEPT PUSHING CLUTCH BUT IT WOULD NOT COME BACK TO REGULAR POSITION. I WAS ABLE WITH MY HAND AFTER GETTING OUT IF THE CAR TO PULL THE CLUTCH PEDAL FORWARD AND IT WORKED AFTER THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096438May 17, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE CAR IS STALLING WHEN ACCELERATING WHICH SEEMS TO BE A COMMON COMPLAINT FROM THIS YEAR FOCUS OWNERS. I TOOK THE VEHICLE TO A TRANSMISSION SHOP BUT THEY TOO WERE UNABLE TO DIAGNOSE. SOME OF THE READING IS SHOWING THERE IS AN ELECTRICAL CONNECTION ISSUE WHICH IS CAUSING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094075May 16, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
VACUUM SEAL ON GAS TANK IS FAULTY AND GETS AIR BUBBLES AND THE CAR CUTS OFF AT RANDOM. IT CUT OFF IN THE MIDDLE OF AN INTERSECTION YESTERDAY AND I ALMOST GOT HIT. I'VE REPORTED THIS ISSUE MULTIPLE TIMES. SEVERAL OTHER ONES WERE RECALLED BUT NOT MY VIN NUMBER BUT IT'S THE EXACT SAME ISSUE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11094082May 16, 2018
STRUCTURE:BODY, POWER TRAIN, SUSPENSION
WHILE DRIVING AT HIGHWAY SPEEDS IN EVEN MILD WIND OR TURBULENT AIR FROM TRAFFIC THE CAR HAS A LOSS OF STABILITY. THE CAR WAS PURCHASED IN WINTER AND AS SOON AS CONDITIONS IMPROVED FOR HIGHWAY SPEED TO RESUME WE FOUND OUT.WE DO NOT FEEL THE CAR SHOULD NOT BE USED FOR HIGHWAY DRIVING. WHEN GETTING OFF THE HIGHWAY INTERMITTENTLY A VIBRATION OCCURS AS WELL AS WHEN TRAVELING AT 50MPH OCCASIONALLY FEELING A DRIVE LINE VIBRATION FEELS LIKE IT COMES FROM THE RIGHT FRONT WHEEL. SO FAR THE CAR HAS BEEN TO 2 DEALERS AND THEY BOTH ACKNOWLEDGE THE ISSUES AND THEN SAY THAT THIS IS PROPER THAT WHEN DRIVING A NEW FOCUS FROM THEIR LOTS THEY ARE THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093882May 15, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY CAR SMELL LIKE GAS AND AFTER IPUT GAS IN THE CAR IM UNABLE TO START IT. MY FRONT DOOR ITS CLOSING AS IF THE LATCH HAS BROKEN, BUT IT LOOKS OK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093894May 15, 2018
UNKNOWN OR OTHER
MY MECHANIC IDENTIFIED EXCESSIVE DANGERS CORROSION OF THE ENGINE CRADLE AND ADVISED THAT THE ENGINE COULD FALL OUT WHILE DRIVING. I CALLED THE FORD DEALER WHO SENT ME TO FORD. THE TOOK MY INFORMATION, FORD REF. RFF14807554. THEY WOULD NOT COMMIT TO EXAMINING THE CAR. I AM AFRAID THIS PROBLEM COULD BE WIDESPREAD AND DANGEROUS TO OTHERS. THIS DETERIORATION OF THE STEEL IS NOT NORMAL. I HAVE A BACKGROUND IN WORKING IN METALS FOR 30 YEARS. I OFFERED TO DONATE MY CAR FOR REVIEW AND FORD WAS NOT INTERESTED. MANY OLD FOCUS ARE ON THE ROAD. MY CAR HAS BEEN GARAGED AND HAS ONLY 82,640 MILES. I DO NOT WANT ANYONE HURT BECAUSE OF THIS PROBLEM FORD HAS HAD RECALLS IN THE PAST FOR ESCAPES & WINDSTARES FOR SUBFRAME CORROSION ON THE ENGINE CRADLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093622May 14, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
HELLO NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, I WOULD LIKE TO CREATE A VEHICLE COMPLAINT REGARDING THE FORD FOCUS 2006 SEDAN ZX4 THAT I PURCHASED THE VEHICLE SEPTEMBER 20, 2017. WHILE DRIVING WITHIN A SERVICE ROAD, THE VEHICLE'S STALLED AND STOPPED RUNNING WHILE DRIVING UPON MULTIPLE INSTANCES OVER THE SAME DAY OF PURCHASING AND THROUGH OUT THE WEEKEND OF SEPTEMBER 22 - SEPTEMBER 30TH. AS A RESULT, I RETURNED THE VEHICLE TO THE DEALER OF LANSING POWER MOTORS INC. FOR AN INSPECTION SEPTEMBER 23, 2017. UPON COMPLETION OF THE INSPECTION, THE MECHANICS CONFIRMED THAT "NOTHING WAS WRONG WITH THE VEHICLE" AND SUGGESTED TO PURCHASE A NEW COMPUTER FOR THE VEHICLE. ON OCTOBER 30, 2017 I WAS INVOLVED IN A CAR ACCIDENT WHICH I THINK WAS DUE TO BAD ELECTRICAL BRAKES WHICH RESULTED IN THE VEHICLE BEING T-BONED BY ANOTHER DRIVER WITHIN A RESIDENTIAL INTERSECTION. THE VEHICLE CONTINUES TO STALL OR STOP COMPLETELY WHILE DRIVING AS OF MAY 14, 2018. IN ADDITION, NOTICED THAT ALL LIGHTS ON THE DASHBOARD DISPLAYED WHILE THE CAR STALLED AND DURING START-UP OF THE VEHICLE. UNCERTAIN ABOUT THE CAR NOT BEING RECALLED, DUE TO RECEIVING A MAILED NOTIFICATION REGARDING THE RECALL OF THE VEHICLE FROM THE ORIGINAL MANUFACTURER. CAN PROVIDE THE NAME UPON CONTACT REGARDING THE VEHICLE COMPLIANT SUBMISSION OF THE FORM. THANKS FOR YOUR TIME, CONSIDERATION, AND I HOPE THAT THIS INFORMATION MAY ASSIST YOU REGARDING THE CREATION OF A VEHICLE COMPLAINT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11093703May 14, 2018
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VACUUM LINE MALFUNCTIONED WHEN THE VEHICLE REACHED HALF A TANK OF FUEL. THE FAILURE RESULTED IN THE VEHICLE BEING UNABLE TO START. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED AS THE VEHICLE FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093546May 13, 2018
POWER TRAIN
THE POWER TRAIN REPEATEDLY "SLIPS" AND MAKES UNUSUAL NOISES DURING ACCELERATION AND DEACCELERATION. 3RD PARTY OBSERVERS HAVE ALSO AND REPEATEDLY MADE SIMILAR OBSERVATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093505May 12, 2018
VEHICLE SPEED CONTROL
WHEN ACCELERATING TO AROUND 40 MPH, ON THE FREEWAY, THE CAR STARTED SHAKING AND LOST POWER, CHECK ENGINE LIGHT ILLUMINATED AND THE SERVICE ENGINE NOW LIGHT ALSO LIT UP. TOOK THE CAR TO LOCAL DEALER AND THEY FIGURED CARS ELECTRONIC THROTTLE BODY (ETB) WAS DEFECTIVE AND WOULD COST $370+ TO REPAIR. AFTER INVESTIGATING THOROUGHLY, I DISCOVERED THIS WAS A DEFECT IN MORE THAN 1.6 MILLON FORD VEHICLES AND TOLD THE DEALER, BUT THE DEALER ALONG WITH FORD HQ ADVISED THEY WOULD NOT ASSIST IN THE PAYMENT OF THE PART OR REPAIR WHAT-SO-EVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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