Ford Focus Complaints

22,326 consumer complaints on file.

#11645482February 28, 2025
FUEL/PROPULSION SYSTEM
Vehicle keeps dying while in idle or low speed, sometimes hard to crank. Battery/electrical has been checked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645275February 27, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644696February 25, 2025
ENGINE
Coolant kept emptying out and causing the engine to overheat randomly. The only warning would be having to immediately pull over right then because the engine was dangerously hot. Heater core had to be replaced because it was extremely damaged even though no accidents or anything happened to cause it to be. The metal of the core just failed in an area cause a huge hole.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644743February 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644769February 25, 2025
ENGINE
January 2025 Vehicle experienced verified oil belt tensioner failure as the same in the recall #23564 My VIN is not in the recall list even though it is the same make model and year of the effected vehicles. The reason I believe it is not on the recall list is due to that they only included automatic transmissions and not the vin's of manual transmission. I have a manual transmission and so my VIN reflects a manual transmission. The transmission has nothing to do with the oil belt tensioner in this case as the motor/oil belt tensioners are the same design. I am requesting for an expedited review of this information to get all manual transmissions added onto the recall list which I've been told by Ford that only you can add vehicles to that list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644849February 25, 2025
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH, the check transmission warning light illuminated. The contact stated that the vehicle was shaking abnormally, and the transmission was shifting hard. The contact stated that the failure was recurring. Additionally, the contact stated that the transmission was difficult to shift into reverse(R). The contact stated that the transmission was also slipping out of gear. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the shift actuator needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 111,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644863February 25, 2025
ENGINE, POWER TRAIN
The contact’s son owns a 2017 Ford Focus. While the contact’s son was pulling into a parking space, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle then failed to exceed 10 MPH. The vehicle failed to start and was towed to the dealer to be diagnosed. The contact was informed that the transmission control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the vehicle was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644664February 24, 2025
POWER TRAIN
Since November 22nd, my 2017 Ford Focus with 79,503 miles has been at a Ford dealership leaving waiting for a motor. My timing belt and oil pump belt snapped, casing my engine to jump timing. When this happened, I had no time to pull over or anything. It was in the middle of the night and broke down in the middle of the road. The real kicker is, ford claims my car isn’t affected by the recall due to my car featuring a manual transmission. This car put my life at risk, and has the exact same issue as the recall and is requiring the same fix. Before my warranty, my engine replacement is over $11,000! I’m still sticking paying a few thousand dollars, and my car has been at the dealership for3 months. Still no updates or engine available. This car should be under the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644237February 22, 2025
SEAT BELTS
Drivers seat belt is hard to latch and comes unbuckled
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644056February 21, 2025
ENGINE, FUEL/PROPULSION SYSTEM
The current recall issue already happened to my vehicle in 2022 and I had to pay out of pocket to have the entire engine replaced. I have contacted ford to get reimbursed for this due to the recall and they have not responded. Also this recall has been in place since 01/2024 and still no fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644079February 21, 2025
ENGINE AND ENGINE COOLING
The contact's husband owns a 2015 Ford Focus. The contact stated that while he was driving to work at approximately 55 MPH, the vehicle started running rough with the check engine and low oil pressure warning lights illuminated. The contact stated that her husband drove the vehicle back to the residence. The vehicle was towed to a local dealer who diagnosed the vehicle and determined that the oil pump had failed and needed to be replaced; however, the parts to complete the repair were not available. The contact was made aware of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the VIN was not included. The contact informed the manufacturer of the issue and was informed that the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644216February 21, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644226February 21, 2025
SEAT BELTS, SUSPENSION, UNKNOWN OR OTHER
4 issues: 1. The car pulls back under acceleration. 2. The seat moves back suddenly (seat belt issue). 3. When starting the car, The car drives instead of reversing. 4. There is a squeaky noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643862February 20, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ford Focus. The contact stated while driving 55 MPH, the low oil pressure warning light illuminated, and the vehicle jerked and made abnormal sounds. The contact was able to drive to the residence. The vehicle was towed to the dealer, where it was diagnosed and determined that the oil pump drive belt failure had caused the engine to fail. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643939February 20, 2025
POWER TRAIN, ENGINE
The contact owns a 2018 Ford Focus. The contact stated while driving 14 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the transmission was slipping while shifting between first and second gear. No warning light was illuminated. The vehicle was taken to an independent mechanic; however, no cause of the failure was found. The vehicle was not repaired. The contact stated that on another occasion while driving 10 MPH, the vehicle jerked, the transmission unexpectedly downshifted, with the power train and check engine warning lights illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart; however, the transmission failed to operate as intended. The vehicle was towed to the residence and had not been driven since the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643943February 20, 2025
ENGINE
The contact owns a 2015 Ford Focus. The contact stated that while her daughter was driving approximately 45 MPH and coming to a stop, the driver became aware that the vehicle was losing motive power. The contact stated while the driver was driving from a complete stop, the vehicle stalled. There was no warning light illuminated. The driver was able to pull over to the side of the road, on the gravel. The vehicle failed to restart and was towed to FAS Auto Repair, where it was diagnosed and determined that an oil pump failure had caused the engine to fail. The vehicle was then towed to the dealer, where the same assessment was made. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,770.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643695February 19, 2025
POWER TRAIN
My 2018 Ford Focus started to buck, hesitate, and felt like it was going to stall. I pulled out of an intersection and my car just wouldn't go. I almost got hit. Then my engine light came on. Took it to my mechanic and he checked it with the coding machine which showed that it was in the transmission. I looked on the recall page and although my vehicle wasn't on it, they did recall other Ford Focus vehicles for the exact same problem. Ford knows there is a problem with this. It is very upsetting that my vehicle isn't part of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643723February 19, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2018 Ford Focus. The contact stated while driving 20 MPH and attempting to accelerate, the RPMs suddenly increased; however, the vehicle failed to accelerate. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module, clutch actuators, and dual-clutch assembly. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643740February 19, 2025
POWER TRAIN
I have the DPS6 Transmission from the Michigan plant. My Focus SE started to shudder, jerk, didn't want to shift,. Also, acted like the car was going to stall and when in reverse wouldn't back up. I also had problems with loss of power. I didn't feel safe when driving, what happens when I'm on the road if the car won't shift when in traffic? It's a hazard !! Had a new clutch, seals, gasket, cylinder put in (2023) and now( End of January 2025) it's started again along with shift forks as I was told by the dealership. Ford FIX THE PROBLEM your DPS6 Transmission should be REPLACED !! Are you waiting for deaths to happen ? You've known about this but haven't helped your customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643446February 18, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2012 Ford Focus. The contact stated while the vehicle was parked and attempting to start the vehicle, the vehicle failed to respond. The vehicle was under warranty and was taken to the dealer. The vehicle was diagnosed with clutch failure. The vehicle was repaired, and the clutch was replaced. On another occasion, the vehicle started to lose motive power and failed to reverse. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the clutch had left residue, which caused the transmission to fail. The vehicle was then taken to a dealer where it was diagnosed with clutch failure; however, the contact was informed that the clutch was not under warranty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus