Ford Focus Complaints

22,326 consumer complaints on file.

#11232424July 16, 2019
UNKNOWN OR OTHER
TRANSMISSION: SHUTTERS. BUCKS. SHIFTS HARD. WHEN ACCELERATING THE TRANSMISSION BUCKS AND SHUTTERS WHICH MAKES CAR TO FEEL LIKE IT IS BOUNCING. FIRST TIME I HAD VEHICLE SERVICED THEY "FLASH REBOOTED" TRANSIMISSION WAS TOLD TO DRIVE IT 500 TO 1000 MILES SO IT CAN RESET ITSELF. SECOND TIME HAD SAME ISSUES THE CLUTCHES WERE REPLACED IN TRANSMISSION WHICH MY EXTENDED WARRANTY I PURCHASED COVERED. THE TRANSMISSION WAS SHIFTING NORMAL FOR AWHILE BUT NOW IT IS DOING THE SAME BUCKING, SHUTTERING ACTION IT WAS DOING A FEW DAYS AFTER PURCHASING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232436July 16, 2019
POWER TRAIN
MANY TIMES PULLING OUT FROM SIDE ROAD ONTO HWY SHUDDERS AND SOMETIMES LUNGES. ALSO WHEN TURNING THIS HAPPENS FREQUENTLY. HAD THE CLUTCH INSIDE TRANSMISSION REPLACED, HAD COMPUTER RECALIBRATED TWICE, AND LAST TIME WE TOOK BACK FORD SAID IT FELL WITHIN THEIR PARAMETERS OF BEING OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232438July 16, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE DRIVING APPROXIMATELY 68 MPH, THE TRANSMISSION WENT INTO NEUTRAL WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS NO ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, WAITED A FEW MINUTES, AND THE VEHICLE STARTED NORMALLY. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DID NOT ACCELERATE. AFTER A FEW SECONDS, THE VEHICLE SURGED FORWARD. THE VEHICLE WAS TAKEN TO FOWLER FORD (3400 S SHERIDAN AVE, TULSA, OK, 74145) WHERE IT WAS DIAGNOSED THAT BOTH CLUTCHES NEEDED TO BE REPLACED ALONG WITH TRANSMISSION SEALS THAT WERE INSTALLED INCORRECTLY FROM THE FACTORY. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR THE THIRD TIME AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232439July 16, 2019
POWER TRAIN
SHORTLY AFTER PURCHASING MY FORD OWNED USED FOCUS I NOTICED A SHUDDER IN THE TRANSMISSION. I TOOK IT BACK TO THE DEALER AND WAS TOLD THE CLUTCH NEEDED REPALCED UNDER WARRANTY BUT PARTS WEREN'T AVAILABLE I WAITED 6 WEEKS FOR PARTS. THE REPAIRS TOOK ABOUT A WEEK. AFTER ABOUT 3 THOUSAND MILES WHILE TRAVELING ON AN INTERSTATE THE CAR LOST POWER. I DISCOVERED IT WOULD ONLY GO IN 1ST OR SECOND GEAR USING MANUAL SHIFTING. I WAS ABLE TO EVENTALLY GET TO MY LOCAL FORD DEALER AND WAS TOLD CLUTCH NEEDED REPLACING. ANOTHER THREE WEEK WAIT ON PARTS. IMMEDIATLY AFTER GETTING THE CAR BACK I NOTICED THE SHUDDER WAS BACK. I RETURNED TO MY LOCAL DELER WHERE I WAS TOLD ANOTHER PART IN THE TRANSMISSION WAS BROKEN. IT WAS REPLACED. I DROVE THE CAR ANOTHER 15,000 MILES WHEN THE SHUDDER CAME BACK. AGAIN I RETURNED TO THE DEALER WHERE I WAS TOLD THE CLUTCH WOULKD NEED TO BE REPLACED AT A COST OF $2,600 BECAUSE IT WAS NOW OUT OF WARRANTY. I COMPLAINED AND WAS EVENTUALLY CHARGED $1,100 FOR THE CLUTCH REPLACEMENT. I HAVE OWNED NEARLY 30 FORD VEHICLES IN MY LIFE BUT I HAVE NEVER HAD AN EXPERIENCE LIKE THIS WITH ANY OTHER. I AM PERPLEXED THAT FORD SEEMS OBLIVIOUS TO THE PROBLEMS THIS CAR HAS CAUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232442July 16, 2019
POWER TRAIN
DPS6 - TRANSMISSION- AUG 2013 WENT IN FOR SHUDDERING, SEPT 2014 WENT IN FOR SHUDDERING, NOV 2014 WENT IN FOR SHUDDERING, MARCH 2015 SHUDDERING , OCTOBER 2015 - SHUDDERING, OCTOBER 2016 SHUDDERING, NOVEMBER 2016, SHUDDERING, SEPTEMBER 2017, SHUDDERING, NOVEMBER 2017, SHUDDERING , JANUARY 2018, SHUDDERING. DRIVING AND ACCELERATED AT S STOP SIGN AND WENT OUT OF GEAR AT A STOPLIGHT WAS UNABLE TO MOVE FORWARD AT THE GREEN LIGHT , TURNED OFF CAR AND RESTARTED IN ORDER TO PROCEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232444July 16, 2019
POWER TRAIN
THE TRANSMISSION CLUTCH SHUDDERS DURING LIGHT ACCELERATION CAUSING HESITATION WHEN AT STOP LIGHT OR STOP SIGN. ON SEVERAL OCCASIONS, WHEN AT A STOP, I WAS ALMOST REAR-ENDED DUE TO DELAY IN ACCELERATION. IT FEELS LIKE I AM IN 3RD GEAR WHEN TRYING TO ACCELERATE AT A STOP LIGHT/SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232446July 16, 2019
POWER TRAIN
WHEN TRYING TO ACCELERATE FROM A STOP, THERE IS A MAJOR HESITATION/LAG. EXPERIENCE SHUTTERING WHEN ACCELERATING FROM A STOP. ENGINE REVS, BUT TRANSMISSION WILL NOT ENGAGE. STALLED IN MIDDLE OF AN INTERSECTION WHEN TCM FAILED. MULTIPLE OCCASIONS. ALL PAPER WORK HAS BEEN ATTACHED. TCM REPLACED AND CLUTCH REPLACED MANY TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232466July 16, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE AT AN INTERSECTION, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO ACCELERATE. ALSO, THE TRANSMISSION MALFUNCTION SERVICE INDICATOR ILLUMINATED. THE CONTACT MOVED TO THE SHOULDER OF THE ROAD, TURNED THE VEHICLE OFF AND BACK ON, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO HEALEY FORD LINCOLN (2528 NY-17M, GOSHEN, NY 10924, (877) 706-3640) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER REPLACED THE DUAL CLUTCH AND UPDATED THE PCM, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232469July 16, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THE ENGINE AND TRANSMISSION STUTTER WHEN TAKING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232454July 16, 2019
POWER TRAIN
CAR TRANSMISSION HESITATES, SHAKES AND SHIMMERS. I HAVE HAD THIS CAR REPAIRED 3 TIMES. EACH TIME IT COMES BACK. ITS ESPECIALLY WORSE IN STOP AND GO TRAFFIC. AT ABOUT 20-25 MILES PER HOUR I HAVE TO LET GO OF THE GAS THEN PRESS AGAIN JUST TO GET IT TO GO. THE DEALERSHIP PRETTY MUCH TOLD ME THEIR ISN'T MUCH ELSE THEY CAN DO EXCEPT KEEPING REPLACING THE MANUAL CLUTCH INSIDE THE AUTOMATIC TRANSMISSION. WHEN IT HESITATES, IT LITERALLY DOESN'T TAKE OFF AS FAST AS IT SHOULD. I DON'T FEEL LIKE I CAN TRUST IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232457July 16, 2019
POWER TRAIN
VEHICLE STALLED IN AN INTERSECTION WHILE TURNING AFTER A TRANSMISSION WARNING CAME ON HUD. ATTEMPTED TO RESTART AND IT WOULD NOT TURN OVER. THE DISPLAY SHOWED THAT THE CAR WAS IN DRIVE, EVEN THOUGH I HAD PULLED OVER TO THE SIDE OF THE ROAD AND PUT IT IN PARK. IT TOOK ME UNPLUGGING THE BATTERY TO BE ABLE TO RESTART THE VEHICLE AND GET TO A SAFE PLACE. THE VEHICLE HAD VERY LITTLE PULLING POWER AND STRUGGLED TO GET OUT OF THE FLOW OF TRAFFIC. THE DEALERSHIP HAS DIAGNOSED THE PROBLEM AS THE TRANSMISSION CONTROL MODULE AND THE TRANSMISSION, WHICH HAS COME TO LIGHT RECENTLY AS FAULTY AND KNOWN TO FAIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232460July 16, 2019
ENGINE, VEHICLE SPEED CONTROL, VISIBILITY/WIPER
I HAVE A 2012 FORD FOCUS TITANIUM HATCHBACK. I TOOK MY CAR INTO BOB TOMES FORD FOR A SHUTTERING PROBLEM AND WAS TOLD TO WAIT AND SEE TO CONTINUE TO DRIVE THE CAR. MONTHS LATER I HAD THE TCM REPLACE AND NOW MY CLUTCH IS OUT. THESE WERE ALL ISSUES AT THE TIME I ORIGINALLY BROUGHT MY CAR INTO FORD. AFTER THE TCM WAS REPLACE I TRIED TO PICK UP MY CAR FROM BOB TOMES FORD SERVICE CENTER AND THE SERVICE TEAM COULD NOT START MY CAR OR GET IT IN GEAR( YET SOMEHOW THEY "TEST DROVE" IT). MY CAR HAS STALLED IN THE MIDDLE OF INTERSECTIONS, MY CHECK ENGINE LIGHT HAS COME, MY TRANSMISSION IS OVERHEATING AND ASKING ME TO PULL OVER AND WAIT 5 MINUETS. THIS IS EXTREMELY DANGEROUS AS I AM A MOTHER AND HAVE UP TO 3 CHILDREN WITH ME AT ONE TIME. I CAN NOT TRUST MY CAR TO GET ME FROM A TO B SAFELY. MY CAR DIES RANDOMLY WHEN IT WANTS TO. MY CAR IS NOW COMPLETELY UNDRIVEABLE. I AM STILL PAYING ON THIS CAR AND I CAN NOT EVEN DRIVE IT! I NEED SOMETHING TO BE DONE ABOUT THIS ASAP. THIS IS ABSOLUTELY TERRIFYING THAT FORD IS ALLOWED TO SELL CARS KNOWING THE TRANSMISSION IS FAULTY BEFORE THEY WERE ON THE MARKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232461July 16, 2019
POWER TRAIN
DAILY OCCURRENCE. IT SPEEDS UP ON IT'S OWN. IT LOSES POWER IN INTERSECTIONS AND WHILE MERGING. IT SOMETIMES DOESN'T RESPOND TO ATTEMPTED ACCELERATION. IT SHUTTERS SO BAD, AND I CAN'T PREDICT WHAT IT WILL DO. IT'S BEEN HAPPENING FOR YEARS, AND THE DEALERSHIP SAYS FORD HAS NO LONG TERM FIX. I WAS ALMOST HIT.MULTIPLE TIMES BECAUSE IT STOPPED ACCELERATING. I ALMOST HIT OTHERS MULTIPLE TIMES BECAUSE IT ACCELERATED ON ITS OWN. IT'S BEEN HAPPENING SINCE 17000 MILES WHEN I BOUGHT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232476July 16, 2019
POWER TRAIN
MY 2014 FORD FOCUS HAS HAD SEVERAL INSTANCES WHERE I HAVE HAD TO PRESS THE ACCELERATOR MULTIPLE TIMES TO EVEN GET IT TO MOVE BUT ON SUNDAY JULY 14TH, 2019 AT ABOUT 2:30 IN THE AFTERNOON I WAS CROSSING AN INTERSECTION IN DOWNTOWN APEX NC AND MY CAR JUST STOPPED AND WOULDN'T GO. IT CONTINUALLY KEPT REVVING UP AND WOULDN'T GO ANYWHERE! I HAD A 6 MONTH OLD AS WELL AS MY 2 YEAR OLD SON IN MY BACKSEAT AND TRAFFIC WAS ABOUT TO START COMING RIGHT FOR ME. I HAD TO LITERALLY FLOOR MY CAR NUMEROUS TIMES BEFORE IT WOULD EVEN MOVE AND WHEN IT DID IT JUMPED INTO THE NEXT LANE OVER. I HAVE HAD THE CLUTCHES REPLACED IN THIS VEHICLE 4 TIMES ALREADY AND HAVE TAKEN IT BACK TO GET THEM DONE AND HAVE BEEN TURNED DOWN BECAUSE SUPPOSEDLY THERE ISN'T AN ISSUE. I AM OFFICIALLY SCARED FOR MINE AND MY SONS LIVES DRIVING THIS CAR BUT THERE IS NOTHING I CAN DO BECAUSE IT IS THE ONLY CAR I HAVE TO DRIVE TO WORK. SOMETHING NEEDS TO BE DONE ABOUT THESE CARS AND THEY NEED TO BE TAKEN OFF THE ROADS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232492July 16, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED WHENEVER THE GEARS WERE SHIFTED. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE PEDAL WOULD NOT LET UP EASILY. THE VEHICLE WAS DRIVEN TO AUTONATION (20777 KATY FWY, KATY, TX 77450, (281) 305-8949) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, THEY WOULD NOT SERVICE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER ALSO STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232498July 16, 2019
POWER TRAIN, STEERING, EXTERIOR LIGHTING
TRANSMISSION WAS NOT SHIFTING INTO GEARS, THEN THE REVERSE WENT OUT..TALKED TO 3 DIFFERENT FORD DEALERS..ASKED ABOUT MY WARRANTY THEN SAID NO RECALLS ON THIS AND OUT OF WARRANTY WOULD BE OUT OF POCKET..SO I DID HAVE AN OUTSIDE WARRANTY FOR REPAIRS BUT THEY SAID NOTHING WAS COVERED..SO I PAID AAMCO TO FIX IT..3500.00 AND 2 MONTHS LATER I AM AT ANOTHER AAMACO (BECAUSE OF THEIR WARRANTY) THE NEW AAMACO PLACE SAYS TRANSMISSION SHOT NEED A NEW ONE..ABOUT 5 GRAND..SO..NO WE DROVE IT BACK HOME AND PUT HER TO PASTURE..I HAVE ALL PAPERWORK ON ALL WORK DONE..AND NOT DONE..BUT WE TRAVEL FOR MY HUSBAND'S JOB..SO MY PAPERWORK IS HOME IN TX..WE ARE NOW IN TN..FOR A FEW WEEKS.MY CAR ACTED UP BADLY , HOT TRANSMISSION, HAD TO STOP SEVERAL TIMES JUST TO GET IT TO THE SHOP.. ALSO..WOULD BE GREAT IF IT AT LEAST HAD A DIP STICK TO CHECK YOUR FLUIDS. ALSO ON FIRST TRANSMISSION WORK..WE HAD TO RENT OUR MOTEL ROOM FOR 3 EXTRA DAYS WAITING ON THE CAR REPAIR TO BE COMPLETED. THIS AFTER HE HAD IT A WEEK ALREADY..I ALSO HAVE PHONE NUMBERS AND QUOTES FROM 2OTHER PEOPLE THAT WOULD HAVE WORKED ON MY CAR IF THEY HAD THE TOOLS TO WORK ON A DUAL TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232501July 16, 2019
POWER TRAIN
I TOOK MY VEHICLE IN FOR SERVICE AT MY LOCAL FORD DEALERSHIP DUE TO THE TRANSMISSION SHUDDERING AND NOT ACCELERATING WHILE DRIVING AND INFORMED MY ADVISOR THE TRANSMISSION IS NOW SLIPPING MORE OFTEN, UNEXPECTEDLY AND MORE SEVERELY AND IS BECOMING A REAL DANGER WHILE ACCELERATION. THIS IS ANOTHER INSTANCE OF SEVERAL THAT I HAVE HAD TO HAVE THE TRANSMISSION RECALIBRATED OR CLUTCH REPLACED. DURING THIS OCCASION, I WAS TOLD THE PARTS NEEDED TO BE ORDERED AND WOULD BE ANOTHER 6-8 MONTHS BEFORE THE TRANSMISSION CAN BE SERVICED AND FIXED DUE TO HAVING NO PARTS. I DON'T WANT TO PUT MY 6 MONTH OLD DAUGHTER IN DANGER BY DRIVING THE CAR AND SINCE THE CAR. WHEN ASKED FOR A LOANER CAR UNTIL THE PARTS COME IN I WAS TOLD FORD COULD NOT DO THAT AND MY ONLY REMEDY WAS TO WAIT FOR THE PARTS TO COME IN. AFTER ESCALATING THE ISSUE TO FORD LEADERSHIP THROUGH EMAIL, MY TRANSMISSION WAS SERVICED WITHIN THE WEEK. HOWEVER THE TRANSMISSION STILL SHUDDERS AND SLIPS UPON ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232504July 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE TRANSMISSION PROBLEMS SINCE I BOUGHT MY CAR IN 2016. LOSE OF POWER ON FREEWAYS AND ACCELERATION PROBLEMS ALL THE TIME. THE SERVICE ENGINE LIGHT CONTINUES TO TURN ON AND OFF UNEXPECTEDLY. FORD CONTINUE TO DENYING THOSE PROBLEM, CAUSING A LOT OF STRESS EVERY TIME THAT I DRIVE LONG DISTANCES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232507July 16, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED DRASTICALLY AND WOULD NOT ACCELERATE WHEN APPROACHING A RED LIGHT. SUDDENLY, THE VEHICLE SURGED INTO AN INTERSECTION AND "TRANSMISSION BAD..SERVICE NOW" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO BOB THOMAS FORD LINCOLN (310 W COLISEUM BLVD, FORT WAYNE, IN 46805, (260) 482-4456) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION WAS NEEDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232508July 16, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
MY CAR HAS HAD TRANSMISSION PROBLEMS SINCE 20K & HAS RUN OUT OF GAS ON ME TWICE & LEFT ME STRANDED ON THE SIDE OF THE ROAD. CLUTCH & SEVERAL SYLENOIDS HAVE BEEN REPLACED SEVERAL TIMES. I HAVE REATAINED A LAWYER FOR HELP WITH MY ISSUES WITH THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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