Ford Focus Complaints

22,326 consumer complaints on file.

#11232622July 16, 2019
POWER TRAIN
I PURCHASED MY 2012 FORD FOCUS 2 YEARS AGO FROM A USED FORD DEALERSHIP. THE FOLLOWING DAY I NOTICED MY TRANSMISSION SLIPPING AND THAT IT WOULD SLIP INTO NEUTRAL. I CALLED THE DEALERSHIP 12 HOURS LATER AND THEY INFORMED ME THIS WAS NORMAL AND NOT TO WORRY ABOUT IT. I CONTINUALLY STRUGGLE TO ACCELERATE IN TRAFFIC AND I HAVE CAUGHT MYSELF SLIPPING BACKWARDS WHEN IDLE ON A HILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232619July 16, 2019
POWER TRAIN
TRANSMISSION STARTED TO JUDDER AND SLIP REALLY BAD CAUSING CAR TO FEEL LIKE IT WAS BOUNCING. EVENTUALLY MY CHECK ENGINE LIGHT TURNED ON AND MY CAR WOULD NOT ACCELERATE PROPERLY. THIS LED TO REPLACEMENT OF THE TRANSMISSION. I HAD PREVIOUSLY GONE TO THE DEALER TO ADDRESS MY CONCERNS AND THEY SAID THEY FOUND A LEAK AND THAT SOME OF THE THINGS I WAS EXPERIENCING WERE NORMAL. AFTER THIS FIRST REPLACEMENT, A FEW MONTHS LATER MY TRANSMISSION STARTING ACTING REALLY BAD AND WAS ACCELERATING IMPROPERLY. IT HAD TO BE REPLACED AGAIN. NOW, I AM ON MY THIRD TRANSMISSION AND IT IS SHOWING THE SAME SIGNS AS MY FIRST ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232162July 16, 2019
ENGINE
TAKATA RECALL, MY CAR JUST STARTS TO LOSE BREAK FLUID REAL QUICK AND NOW THE ENGINE HAS BEEN OVER HEATING FOR THE PAST COUPLE DAYS AND IT HAS STARTED OFF OF KNOW WHERE. I'VE BEEN KEEPING UP WITH THE MAINTENANCE AND IT HAS BEEN MESSING UP LATELY. IT'S A PRACTALLY BRAND NEW CAR WITH VERY LOW MILEAGE I'VE HAD IT FOR 7 MONTHS AND IT'S BEEN GIVING ME A LOT OF PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232191July 16, 2019
STEERING
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING SEIZED WITHOUT WARNING. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232209July 16, 2019
UNKNOWN OR OTHER
AUTOMATIC TRANSMISSION SOMETIMES MISSES GEARS OR SLIPS INTO NEUTRAL WHILE ACCELERATING. SO FAR IT HAS ALWAYS FOUND A GEAR EVENTUALLY, BUT CAUSES A TEMPORARY SLOWDOWN THAT MAY EVENTUALLY CAUSE AN ACCIDENT. FORD SAYS THERE IS NO ISSUE OR THE CLUTCH PACK NEEDS TO BE REPLACED . THIS IS A DANGEROUS DESIGN FLAW FORD IS AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232211July 16, 2019
ELECTRICAL SYSTEM, POWER TRAIN
I BOUGHT THE CAR USED WITH AROUND 28K MILES. I HAVE HAD TO HAVE THE TRANSMISSION SERVICED TWICE ALREADY, AND IT CONTINUES TO ACT UP INTERMITTENTLY. SYMPTOMS INCLUDE SHUDDERING AND JERKING, ESPECIALLY IN THE FIRST TWO GEARS, UNEXPECTED ACCELERATION IN BOTH FORWARD AND REVERSE (THROTTLE INPUT GIVES DIFFERENT RESULTS IN DIFFERENT CONDITIONS) FAILURE TO ACCELERATE IN A MANY CIRCUMSTANCES: OFTEN REVERSE TAKES A FEW SECONDS TO ENGAGE, AND IF YOU NEED TO ACCELERATE QUICKLY, SUCH AS TO AVOID AN ACCIDENT OR HAZARD, TOO HEAVY OF AN INPUT CAUSES THE ENGINE TO REV VERY HIGH BUT THE CAR DOESN'T GO ANYWHERE. THE UNIT ALSO HAS DELAYED OR "STICKY" DOWNSHIFTS, ESPECIALLY IN AN EMERGENCY STOPPING SITUATION. AND OVER THE FIRST 3 YEARS OF OWNERSHIP, FUEL ECONOMY SEEMS TO BE DECREASING. THE VEHICLE HAS BEEN EXCLUSIVELY SERVICED BY FORD DEALERS UNDER MY OWNERSHIP. I UNDERSTAND WHAT THE TRANSMISSION IS, HOW IT FUNCTIONS, AND I DRIVE ACCORDINGLY, INCLUDING TRYING TO REV MATCH SHIFTS. IT CONTINUES TO ACT UP MILDLY EVERY DAY, AND SEVERELY ON OCCASION. IT IS BOTH THE NEWEST AND LEAST TRUSTWORTHY VEHICLE I'VE EVER OWNED, AND I EXPECT AN EXPENSIVE AND CATASTROPHIC FAILURE BEFORE I'VE PAID IT OFF. IN ADDITION, THE HORN HAS FAILED SEVERAL TIMES AND WILL NOW NEED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232213July 16, 2019
POWER TRAIN
CLUTCH REPLACED TWICE THEN CAR QUIT (WOULDN'T ACCELERATE WHEN GAS WAS PUSHED) IN AN INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232207July 16, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED, JERKED, AND FAILED TO SHIFT IN AND OUT OF GEAR. THE VEHICLE WAS SLOW TO CHANGE GEARS AT ANY GIVEN POINT WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND FAILED TO SHIFT INTO REVERSE SEVERAL TIMES INTERMITTENTLY. IN ADDITION, THE MALFUNCTION INDICATOR LAMP FLASHED. THE VEHICLE WAS TOWED TO DAVID STANLEY FORD OF MIDWEST CITY (6601 SE 29TH ST, MIDWEST CITY, OK 73110, (405) 733-1611) WHERE IT WAS DIAGNOSED SEVERAL TIMES, BUT FAILED TO PROVIDE A PERMANENT REMEDY. THE DEALER LATER DIAGNOSED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED AND THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE CONTACT STATED THAT THE FAILURE THAT THE VEHICLE EXHIBITED WAS RELATED TO THE RECALL CAMPAIGN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR FURTHER DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232224July 16, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
LOSES POWER DURING ACCELERATION FROM DEAD STOP OR ONTO FREEWAY, TRANSMISSION BUCKS AND DOES NOT ENGAGE FROM FIRST GEAR TO SECOND GEAR IN ALLEGED AUTOMATIC TRANSMISSION. SLIPS INTO NEUTRAL WHILE THE CAR IS IN MOTION. DEALERSHIP SAID THAT FORD IS AWARE OF THE PROBLEM, BUT HAS NO PLANS FOR A LONG TERM FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232236July 16, 2019
POWER TRAIN
INCIDENT #1 - WHILE TRAVELING ON THE INTERSTATE, I ATTEMPTED TO CHANGE LANES TO PREPARE FOR AN UPCOMING EXIT. NOTICING FASTER MOVING TRAFFIC APPROACHING FROM BEHIND (I HAD JUST ENTERED THE FREEWAY), I PRESSED THE ACCELERATOR TO SPEED UP DURING THE LANE CHANGE. MY VEHICLE "SHIFTED" INTO NEUTRAL, CAUSING ME TO LOSE ACCELERATION WHEN I ABSOLUTELY NEEDED IT TO MATCH THE SPEED OF OVERTAKING TRAFFIC. I QUICKLY MOVED BACK TO MY ORIGINAL LANE TO AVOID BEING STRUCK FROM BEHIND. INCIDENT #2 - WHILE STOPPED AT A YIELD, WAITING TO ENTER A TRAFFIC CIRCLE, I ATTEMPTED TO ACCELERATE INTO THE TRAFFIC CIRCLE, BUT JUST AS MY CAR BEGAN TO MOVE FORWARD, THE TRANSMISSION SHIFTED INTO "NEUTRAL", RPMS WENT UP TO ABOUT 4,000. WHEN I TOOK MY FOOT OFF THE GAS TO APPLY BRAKE AND STOP MY ENTRANCE TO THE TRAFFIC CIRCLE, THE TRANSMISSION CAUGHT (CLUTCH ENGAGED) AND PROPELLED ME INTO THE TRAFFIC CIRCLE, WHICH BY THIS TIME HAD APPROACHING TRAFFIC. NARROWLY AVOIDED A SERIOUS COLLISION BY STEERING TO THE SHOULDER OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232240July 16, 2019
POWER TRAIN
ON MY WAY TO WORK I WAS TAKING A LEFT TURN ONTO THE HIGHWAY. IN DOING SO, THE CAR CUT POWER CAUSING THE CARS BEHIND ME TO ALMOST HIT THE BACK OF THE CAR AT ABOUT 40 MILES AND HOUR. THIS IS A VERY UNSAFE VEHICLE, I AM WAITING FOR THE DAY SOMEONE ISN'T PAYING ATTENTION WHEN THE TRANSMISSION FAILS TO PERFORM IN A USUAL MANOR AND I, OR SOMEONE ELSE IN THE CAR, IS SERIOUSLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232246July 16, 2019
POWER TRAIN
WHEN STARTING FROM A STOPPED POINT THE CAR SOMETIMES STRUGGLES TO GO. SOMETIMES WHILE DRIVING THE VEHICLE SHUDDDERS FOR SHIFTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232256July 16, 2019
POWER TRAIN
CAR JERKS AND SHUTTERS PULLING OUT OR AT A RED LIGHT. IN THE MOUNTAINS IT WOULDN'T EVEN PULL UP A BIG HILL TO THE CABIN. I'D HAVE TO GET A HEAD START AND COULDN'T JUST DRIVE NORMAL, IT WOULD JUST JERK! THIS IS DISTURBING SINCE I WAS ON THE SIDE OF A GIANT HILL! STARTED ROLLING BACKWARDS. WORKS ON YOUR NERVES! FORD SHOULD BUY BACK THIS CAR! I'VE BEEN COMPLAINING SINCE THE FIRST YEAR I GOT THE CAR. EVEN TO THE TENNESSEE LEMON LAW!! THIS HAS SOURED ME ON A FORD VEHICLE! IT'S JUNK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231856July 15, 2019
POWER TRAIN
FIRST, FROM A FULL STOPPED OR STATIONARY POSITION THEN ACCELERATING OR IN MOTION THE CAR STARTED TO PUTTING OR SLIPPING WITH THIS AUTO TRANSMISSION GEAR OR WAS HAVING A ISSUE SHIFTING FROM 1ST TO 2ND GEAR WHILE DRIVING OR HESITATING BADLY, AND THE CHECK ENGINE LIGHT CAME ON, I GOT THE CHECK ENGINE LIGHT CHECKED BY AUTO ZONE AND A PERSONAL MECHANIC AND THE HAND HELD DEVICE SHOWED EACH TIME "NO DATA FOUND" HMMM, SECOND, WHILE THE CHECK ENGINE LIGHT WAS ON AND PLACING THE CAR IN PARK, I THEN HAD TO PLACE THE CAR IN REVERSE AND THE CAR WOULD NOT MOVE IN THE REVERSE POSITION! BUT AFTER TURNING THE CAR OFF IN THE PARK POSITION AND LETTING IT SET FOR 5-10 MINS, THE CAR STARTED AND I PLACED IT IN THE REVERSE POSITION AND IT WORKED HMMM. AND THESE TWO ISSUES HAS HAPPENED TO MANY TIMES (6) FOR ME TO FEEL SAFE DRIVING THIS VEHICLE WHILE MERGING INTO HIGHWAY TRAFFIC AND DRIVING IN CITY STOP AND GO TRAFFIC NOW OR AT THIS TIME AND I'AM TAKING IT TO A FORD DEALER TO ADDRESS THIS PROBLEM TODAY. NOTE: I ONLY HAVE PICTURES OF WHEN THE CHECK ENGINE LIGHT CAME ON IN MY CELL PHONE WITH THE DIFFERENT MILEAGE WHEN THE CHECK ENGINE LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231864July 15, 2019
POWER TRAIN
CONTINUED PROBLEMS WITH TRANSMISSION SHAKE AND SHUDDER DURING ACCELERATION FOR A STOPPED POSITIONS , SUCH AS RED LIGHTS, STOP SIGNS ETC. ALSO SHAKE AND SHUDDER WHEN ACCELERATING COMING OUT OF A LEFT OR RIGHT TURN. SHAKE OR SHUDDER MOST TROUBLESOME WHEN TRYING TO ACCELERATE QUICKLY TO MERGE ON A BUSY ROAD WITH A SHORT ACCESS/RAMP. IT HAS BEEN OCCURRING SINCE I PURCHASED THE CAR IN 2013. DEALER SAYS THEY HAVE "TRIED " "SOFTWARE UPDATES" BUT NO IMPROVEMENT OR CHANGES, NOTICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231872July 15, 2019
ENGINE
I PURCHASED MY CAR NEW FROM A FORD DEALER IN 2015. MY CAR HAD THIS SHUDDER FROM THE BEGINNING BUT THE DEALER TOLD ME IT WAS 'NORMAL,' ETC. I'VE FOUND THE INFORMATION ABOUT THE CLASS ACTION LAWSUIT AND DETROIT FREE PRESS REVELATIONS ABOUT FORD MOTOR COMPANY KNOWING THE TRANSMISSION WAS DEFECTIVE BEFORE MY 2014 FOCUS WAS EVEN BUILT! BUT WHEN I CALLED MY DEALERSHIP YESTERDAY THEY STILL SAY THE DEFECT SYMPTOMS ARE 'NORMAL' AND THEY'LL CHARGE ME $89 IF I WANT A DIAGNOSTIC. AND EVEN IF I DO THAT AND THEY REPLACE THE DEFECTIVE TRANSMISSION, THEY'LL BE INSTALLING ANOTHER INHERENTLY DEFECTIVE TRANSMISSION! THIS ISN'T A MANUFACTURING PLANT ISSUE WHERE A SMALL PERCENTAGE OF THE VEHICLES BUILT ON ONE PARTICULAR DAY RECEIVED THE WRONG WIDGET. THE TRANSMISSION DESIGN IS DEFECTIVE. I NO LONGER FEEL SAFE IN THIS CAR NOR DO I TRUST FORD MOTOR COMPANY OR ITS DEALERSHIP THAT'S BEEN LYING TO ME FOR YEARS. I MADE A POINT OF BUYING AN AMERICAN COMPANY CAR MADE IN THE USA TO SUPPORT MY COUNTRY AND THIS IS WHAT THEY DO??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231884July 15, 2019
POWER TRAIN
WHEN DRIVING MY VEHICLE ON THE HIGHWAY, IF I ATTEMPT TO SPEED UP TO PASS ANOTHER VEHICLE IT WILL LURCH VIOLENTLY. ONE TIME IT LURCHED FORWARD AND THEN STALLED. FORTUNATELY I WAS IN THE RIGHT HAND LANE AND COULD PULL OVER TO THE SHOULDER WITHOUT INCIDENT, HAD I BEEN IN THE MIDDLE OR LEFT LANE IT MIGHT HAVE BEEN A DIFFERENT STORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231895July 15, 2019
STEERING
WHEN I TURNED MY CAR ON I GOT AN ALERT THAT SAID "STEERING ASSIST FAULT SERVICE REQUIRED". I TRIED TO BACK UP BUT THE STEERING WHEEL WAS COMPLETELY STIFF SO I TURNED MY CAR OFF. WHEN I TURNED IT BACK ON THE POWER STEERING RETURNED. I HAVE READ A LOT OF COMPLAINTS ABOUT THE SAME ISSUE ONLINE, AND I AM CONFUSED AS TO WHY THERE ISN'T A RECALL ON THE POWER STEERING YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231910July 15, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231912July 15, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
"TAKATA RECALL" INITIALLY THE CAR STARTED SHAKING AND MAKING TERRIBLE NOISES. AFTER PARKING IT, THE CAR WOULD NOT GO INTO REVERSE. IT WAS TOWED TO A "DEALER" FACILITY WHERE THEY DID SOME "REPAIRS" ON THE TRANSMISSION.....$600. THE CAR WAS TRANSFERRED TO ME AND I HAVE EXPERIENCED A LOSS OF FORWARD POWER SEVERAL TIMES. AFTER A SHORT WAIT PERIOD IT WILL START. I HAVE BEEN INVOLVED IN AN ACCIDENT.....PULLED ONTO THE 4 LANE ONE WAY HIGHWAY AND LOST POWER....BAM . THE CAR ALSO HAS THE "SHUDDER" ISSUE WHILE IDLING.. IT FEELS LIKE THE ENGINE WILL STALL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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