Ford Focus Complaints

22,326 consumer complaints on file.

#11653188April 7, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2014 Ford Focus. The contact stated while driving 15 MPH and while depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that a dealer was contacted. The contact was informed that a driver from Ford valet service drove the vehicle to the dealer for the vehicle to be diagnosed; however, the contact was unaware of the diagnostic result. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653205April 7, 2025
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while her husband was driving approximately 50 MPH, the vehicle failed to accelerate as intended. The contact stated that the message "Transmission Overheating" was displayed. The vehicle was pulled over to the side of the road and then towed to a dealer to be diagnosed. The vehicle was diagnosed with internal clutch failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653262April 7, 2025
UNKNOWN OR OTHER
This incident occured right around the time of the initial recall. In January 2024. I had it repaired at another car repair shop hoping to reimbursed by Ford. The initial recall stated they would have a remedy by June 2024. This then was delayed until 1st quarter 2025. Still no remedy for the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653297April 7, 2025
POWER TRAIN
Transmission shuddering, slipping
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652906April 5, 2025
UNKNOWN OR OTHER
I have had problems with the tcm when I first got the car and now after having to deal with fixing the coolant reservoir my car is shuddering trying to go over 2 rpm. This makes me never want to have a Ford again. This car almost got me killed when the tcm failed and now I feel unsafe driving with the shuddering going on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652921April 5, 2025
ENGINE
I had a head gasket repair that failed almost causing an accident on the interstate. Then I had a new long block engine assembly, turbo charger, catalytic converter replaced due to a crack in cylinder 3. Car had 45,500 miles and never ran without oil. This occurred [XXX]. Warranty did cover this repair. Then at 65,000 miles I had another new long block assembly, turbo charger, and catalytic converter replaced again due to a crack in cylinder 3. Again the car was not run without oil. I did pay for this repair. Kunes Ford service department told me that the same cylinder 3 keeps cracking on the 1L 3 cylinder eco boost engines. Also be advised that they are not listing engine replacements on service repair records. The engine/turbo charger/catalytic converter replacement from July 2024 is not even listed. A case was opened with Ford but I still had to pay $1500 for the repair due to a manufacturer defect in cylinder 3. Ford is not listing any of these repairs correctly on the vehicle service records. The July 2024 repair is not even listed under the service records. Ford also had cases opened up but I do not currently have the case numbers. Kunes Ford has the no fear power train warranty, all service done at Ford and it was not honored for this repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652818April 4, 2025
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I’m having a very difficult time with ford dealership there is a lot of information about this 2016 ford focus automatic transmission that has problems with either its dry clutch or the tcm transmission control module. It is revving high when you stop it doesn’t shift gears properly it jerks hard it won’t go into higher gears it will start reversing out of no were that’s a very very terrifying situation especially that me and my fiancé have a little boy in this vehicle. We were so happy to buy this vehicle and ended up having huge problems for only having 100k miles on the odometer. This is are only vehicle spent are taxes on this vehicle to get us around for a few years go on vacations all that. To call ford and be told basically if this vehicle wasn’t involved in the lawsuit against ford about this certain situation then it wouldn’t be included in the recall. I think I should file a lawsuit against ford for this why would they have on the web that every 2016 ford focus has a recall for the tcm transmission control module one time free replacement until June 2025 it says. I want something done this is not right and illegal. Organization at its finest.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652727April 4, 2025
ENGINE
Oil pump belt and/or oil pump tensioner failure. Could cause engine and brakes to go out. Diagnosed by mechanic. Not available without extensive inspection. Engine light came on followed by oil light. Ford is only recalling affected vehicles with an automatic transmission. Mine is a manual transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652549April 3, 2025
ELECTRICAL SYSTEM
The contact owns a 2016 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed the dealer, who diagnosed a failure with the Remote Function Actuator (RFA) module. The vehicle was not repaired due to a lack of available parts. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652609April 3, 2025
UNKNOWN OR OTHER, ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The TCM on the transmission needs fixed they said i could get a rental car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652640April 3, 2025
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated while driving 30 MPH, the accelerator pedal was depressed and the vehicle failed to respond, and the vehicle started jerking. The transmission symbol was displayed, and a message that the transmission was hot and to wait for 5 minutes was displayed. The vehicle was then taken to a dealer where it was diagnosed with canister failure. The vehicle was repaired; however, after 5 minutes of driving the vehicle, the message was displayed again. The contact pulled over to the side of the road, and with assistance from two other drivers, the vehicle was pushed to a parking lot. The contact stated that after the vehicle had cooled down, the contact drove home. The contact stated that the vehicle was losing motive power while shifting gear. The following day the vehicle was towed to the dealer where it was diagnosed with clutch failure. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was not under recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652646April 3, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact stated while driving 60 MPH, the contact heard a loud noise coming from the engine and heard metal parts from the engine detach from the vehicle and fall onto the road. The contact pulled over to the right side of the road and the vehicle lost braking power and the vehicle came to a complete stop. The contact exited the vehicle to inspect the vehicle and saw oil on the ground coming from the engine. The contact stated that the vehicle was towed back to the residence. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact related the failure to the NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and informed the contact to call NHTSA Hotline to report the failure. The failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652648April 3, 2025
POWER TRAIN, ENGINE
The contact owns a 2017 Ford Focus. The contact stated while the vehicle was stopped at a traffic light, the accelerator pedal was depressed and the transmission failed to shift properly, with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652331April 2, 2025
UNKNOWN OR OTHER
Vehicle stopped in the middle of the road while driving and would not restart. My safety was put at risk. No warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651938April 1, 2025
POWER TRAIN
I have a 2017 Ford focus that the powertrain is messed up in it there's been multiple other cars that I've looked up online that have the same problem it's faulty of Ford and I think there needs to be a recall on these things if there is let me know because I know there was a lawsuit going I don't know what happened but these transmissions are faulty in these cars
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651939April 1, 2025
ENGINE
The catalytic converter which is essential for the vehicle to pass smog going to be registered has failed at less than 100,000 miles for a component that should last potentially the life of the vehicle this is unacceptable tell us the approximate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652011April 1, 2025
POWER TRAIN
The transmission seems like it doesn’t want to go right away. It gives off a twitch which doesn’t allow me to start up right away and causes my tires to spin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652048April 1, 2025
POWER TRAIN
Several clutch repairs have been needed and ford is refusing to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652069April 1, 2025
ENGINE, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
The contact owns a 2017 Ford Focus. The contact stated while driving 55 MPH, the vehicle hesitated and then stalled. The contact stated that the vehicle was running rough. The engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and 19V515000 (Fuel System, Gasoline). The vehicle was taken to an independent mechanic, who determined that the failure was due to the fuel injectors. The contact called the local dealer and was informed that there was no recall coverage on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652166April 1, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS, ENGINE
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle hesitated to respond, and jerked abnormally. The contact stated that the transmission unexpectedly downshifted, and the RPM fluctuated, causing the vehicle to lose motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the clutch had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure persisted while driving. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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