Ford Focus Complaints

22,326 consumer complaints on file.

#11656730April 25, 2025
POWER TRAIN
The contact's daughter owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal, with several unknown warning lights illuminated. Due to the failure, the vehicle was towed to the dealer and was diagnosed with a defective clutch module. The contact was provided an estimate for the repair and was later referred to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656740April 25, 2025
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly lost motive power before slamming into gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed and determined that the transmission and clutch had failed and needed to be replaced. The independent mechanic provided the contact with DTC: P07A3. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 102,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656791April 25, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Check engine light illuminated followed by unresponsive throttle. Pulled over and the car immediately stalled. Would not restart. Came back with code P1450. There's an open recall for that exact code for 2015-2018 focus, however the 1.0L supposedly "not affected" so my vehicle is not eligible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656799April 25, 2025
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
The contact owns a 2012 Ford Focus. The contact stated that the window motor in the passenger’s side window was no longer functioning while attempting to roll down the window. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,085.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656518April 24, 2025
ENGINE
Notes from the Ford dealer: Oil pump belt tensioner failed causing oil pump belt to slip and starve engine for oil. Turbo was also starved of oil. Long block and turbo were replaced. This seems to be the same issue that is included in a current recall but it does not extend to all affected vehicles. Reference NHTSA# 23V905. Ford recall 23S64.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656225April 23, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2015 Ford Focus. The contact stated that while driving approximately 65 MPH the transmission suddenly switched to neutral and the vehicle would no long accelerate. During the failure the message "Transmission Fault" had displayed. The contact was able to continue driving but later discovered that the vehicle would not operate in reverse. Later while driving the message "Transmission Overheating" had displayed and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact indicated that the failure had occurred shortly after the TCM and PCM software was updated as part of a recall repair. No further information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656316April 23, 2025
STEERING
Power steering light intermittently comes on and vehicles looses power steering. Upon turning vehicle off then back on power steering will come back on. Can't get it to act up long enough for mechanic to diagnose. Only a matter of time before an accident happens. There are hundreds of complaints online about this same issue. Ford has issued some recalls but not on my particular VIN...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655837April 21, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 143,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655904April 21, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Fusion. The contact stated that while starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655795April 21, 2025
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and accelerating, the vehicle shuddered and jerked before shifting into gear. No warning lights were illuminated. The vehicle was taken to a dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The contact related the failure to TSB Number: 16-0129. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655466April 18, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655138April 17, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
My transmission is always having problems with it. My check engine light will not turn after put over $5,000 into it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655156April 17, 2025
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while driving on several occasions at various speeds, the transmission shifted hard and hesitated while accelerating. The vehicle was taken to a dealer on three occasions, where it was diagnosed that the transmission had failed and needed to be repaired. The vehicle was repaired twice however, the failure returned three years later. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655204April 17, 2025
ENGINE AND ENGINE COOLING
The contact's niece owns a 2018 Ford Focus. The contact's niece received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that after his niece started the vehicle, the engine was misfiring significantly. The contact stated that there was smoke coming from the exhaust pipe, and the vehicle stalled. The check engine warning light was illuminated. The contact stated that the vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the failure was related to the recall. The dealer had not provided any diagnostic information and informed the contact that the part had been ordered for the repair. The vehicle was not yet repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655215April 17, 2025
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and accelerating, the vehicle shuddered and jerked before shifting into gear. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with transmission failure. The vehicle was taken to the local dealer, where it was confirmed that the failure was with the transmission. The vehicle was not repaired. The contact related the failure to TSB Number: 19N08. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655230April 17, 2025
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving on an Interstate at 50 MPH, the “Transmission Fault Service Now" message was displayed and the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and DTC: P07A3 and P2872 were retrieved. The contact was advised that the clutch, transmission, and the passenger’s side engine mount were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 222,440.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655251April 17, 2025
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 15 MPH, there was an abnormal sound coming from underneath the vehicle. The contact stated that over time, the transmission was difficult to shift into gear. The transmission warning light was illuminated. The vehicle was taken to an independent mechanic was diagnosed and determined that the powertrain control module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 38,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654935April 16, 2025
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that there was an abnormal sound coming from the vehicle. The vehicle was taken to a dealer, and the dealer found particles from the clutch inside the actuators, which caused the clutch to fail. The contact had the clutch replaced; however, soon after picking up the vehicle from the dealer, the contact stated that the failure recurred with the messages "Transmission Overheating Stop Safely" and "Transmission Hot Wait 5 Mins" displayed on the instrument panel. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train); and the contact was referred to the NHTSA Hotline for further assistance. The failure mileage was approximately 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654969April 16, 2025
ENGINE, POWER TRAIN
Dual transmission clause stooped working properly in the road ....I was in the uphill ride so the car behind me had some problems due to me slowing down abruptly in the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655049April 16, 2025
ENGINE, POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated that while the vehicle was stationary, the vehicle hesitated while depressing the accelerator pedal and the vehicle jerked forward. There were no warning lights illuminated. The contact stated that the vehicle occasionally hesitated. The vehicle was taken to an independent mechanic and to a dealer; however, the neither the dealer nor the independent mechanic were able to determine the cause of the failure. On another occasion, the vehicle stalled and unintendedly shifted to neutral, and then lunged forward while driving 20 MPH. The contact stated that on another occasion while driving at an undisclosed speed the vehicle stalled every 30 seconds. The vehicle was then taken to a dealer but was not yet diagnosed. The vehicle was towed to an independent mechanic and the vehicle was diagnosed with an electronic clutch failure. The contact stated that the mechanic was able to shift to neutral and start the vehicle. The vehicle was then taken to the dealer and was diagnosed with clutch failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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