Ford Focus Complaints

22,326 consumer complaints on file.

#11252380August 30, 2019
POWER TRAIN
"TAKATA RECALL" WHEN ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, I PUT MY CAR IN THE REVERSE GEAR HOWEVER NOTHING HAPPENED. I TRIED SEVERAL TIMES, PRESSING ON THE GAS PEDAL BUT THE CAR WOULD ONLY BACK UP SLIGHTLY. AFTER SOME TIME I WAS ABLE TO SLOWLY BACK OUT AND SHIFT INTO DRIVE. WHEN I WAS IN DRIVE, THE CAR WAS MOVING VERY SLOWLY AND JERKING AS I WAS IN MOTION. I WAS ABLE TO GET TO A LOCAL GARAGE TO HAVE MY VEHICLE CHECKED OUT. THE GARAGE COMMUNICATED THAT THEY COULD NOT GET THE CAR TO DRIVE AT ALL. THEY TRIED DRIVING IT IN REVERSE AS WELL AS FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252430August 30, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO HALL FORD ELIZABETH CITY (1310 N ROAD ST, ELIZABETH CITY, NC 27909, (877) 475-0723) FOR ROUTINE MAINTENANCE. THE CONTACT WAS INFORMED OF AN UNKNOWN RECALL REGARDING THE EVAP PURGE VALVE. THE DEALER REPROGRAMMED THE COMPUTER SYSTEM IN JANUARY OF 2019, BUT THE RECALL WAS NOT REMEDIED. THE MANUFACTURER INITIALLY DENIED THE CLAIM AND WAS INVESTIGATING TO SEE IF THEY COULD ASSIST WITH THE REPAIR COSTS. THE CONTACT ALSO STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHUT OFF WHILE BEING DRIVEN. ALSO, AFTER REFILLING THE FUEL TANK, IT TOOK FOUR OR FIVE TIMES TO RESTART THE VEHICLE. THE FAILURE MILEAGE WAS 80,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252468August 30, 2019
VISIBILITY/WIPER
INOPERATIVE PASSENGER SIDE WINDSHIELD WIPER. SAME AS NHTSA CAMPAIGN ID NUMBER : 12V149000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252512August 30, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
THE FORD FOCUS I OWN WAS MANUFACTURED IN 2014 WITH A KNOWN TRANSMISSION PROBLEM. THE MANUFACTURE ALONGSIDE THEIR FRANCHISES KNOW ABOUT THIS ISSUE YET THEY STILL REFUSE TO REPAIR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252516August 30, 2019
UNKNOWN OR OTHER
VEHICLE JUST TURNS OFF OUT OF NOW WHERE NO MATTER THE SPEED AND IT HAS BEEN TURNING OFF EVEN WHEN IT IS IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252139August 29, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
RADIO HAS WENT OUT AND NOW LIGHTS HAVE BECOME DIM ON THE DASHBOARD. RADIO IS COMPLETELY OFF BUT STILL HEARING STATIC NOISE THROUGH THE SPEAKERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252137August 29, 2019
VEHICLE SPEED CONTROL
WHEN I PURCHASED MY CAR USED FEBRUARY 2017 AT 70,000 MILES, I WAS GIVEN A CARFAX STATING THE ONLY ISSUE WAS WITH THE TRANSMISSION CLUTCH. LESS THAN A MONTH IN, I SEEMED TO BE LOSING POWER SO I TOOK IT TO TOWN & COUNTRY FORD IN MADISON, TN. IT WAS REPAIRED UNDER THE AFOREMENTIONED RECALL ISSUE AND I DROVE IN RELATIVE SATISFACTION FOR ALMOST AN ENTIRE YEAR. THEN I TOOK IT INTO TWO RIVERS FORD (MT. JULIET) FOR THE SAME ISSUE. THE SERVICE GUY WAS VERY AMICABLE AND EVEN ARRANGED FOR ME TO HAVE A LOANER CAR WHILE THEY HAD MINE. THE SAME ISSUE WAS DIAGNOSED, BUT WITH AN ADDITIONAL FIX. I PAID $125 FOR SOME PART NOT COVERED BY THE RECALL WARRANTY BECAUSE I WAS TOLD THAT IF IT WERE TO MALFUNCTION AGAIN, IT MAY NOT BE COVERED. THE THIRD TIME I TOOK IT IN (BACK TO MT JULIET) THEY LOOKED AT IT, DETERMINED IT WAS THE SAME ISSUE, AND SAID I'D HAVE TO PAY OUT OF POCKET BECAUSE THE RECALL WARRANTY WAS ONLY GOOD FOR 100,000 MILES. I COULDN'T AFFORD $2300 QUITE TO FIX IT SO I RETURNED THE LOANER AND CLAIMED MY VEHICLE, BUT NOT WITHOUT MAKING IT ABUNDANTLY CLEAR THAT WASN'T SATISFIED WITH HOW THE SITUATION WAS HANDLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252201August 29, 2019
FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO WRAY FORD (2851 BENTON RD, BOSSIER CITY, LA 71111, (318) 686-7300) WHERE IT WAS DIAGNOSED THAT THE PCM SOFTWARE CRASHED AND NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED PER THE RECALL DUE TO THE MILEAGE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 23983015. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252240August 29, 2019
SERVICE BRAKES
WHEN TRAVELING IN REVERSE AT A VERY SLOW SPEED (BETWEEN 1 & 4 MPH) THE CAR CONTINUES TO TRAVEL FOR ABOUT A SECOND OR TWO WHILE DEPRESSING THE BRAKE. THIS HAS HAPPENED INTERMITTENTLY SINCE THE CAR WAS PURCHASED NEW FROM THE DEALER. IT IS MORE LIKELY TO HAPPEN WHEN THE CAR HAS BEEN SITTING AND/OR WHEN IT IS COLD OUTSIDE, BUT CAN HAPPEN OTHER TIMES. IT IS FAIRLY INFREQUENT. I HAVE HAD A FORD DEALERSHIP CHECK IT, BUT NOTHING WAS EVER FOUND. IT CONTINUES TO HAPPEN FROM TIME TO TIME AND HAPPENED RECENTLY. MY CONCERN IS THAT THIS USUALLY OCCURS IN A PARKING LOT WHEN BACKING OUT OF A SPACE. IF A PERSON OR CAR COMES BEHIND ME WHILE I AM REVERSING, THE BRAKES MAY NOT IMMEDIATELY WORK WHEN I TRY TO STOP SUDDENLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252251August 29, 2019
ENGINE
O2 SENSORS NOT SET TO READY. UNABLE TO PASS EMISSIONS AS A RESULT. TAKEN TO FORD TO FLASH ECM. DID NOT CORRECT ISSUE. HAVE READ ON OTHER FORUMS OF OTHER DRIVERS WITH THIS ISSUE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252258August 29, 2019
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTED OUT OF FIRST GEAR AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE STALLED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE FAILED TO START AND WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COMPUTER SYSTEM FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252276August 29, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OR SHIFT INTO REVERSE. THE VEHICLE COULD NOT BE DRIVEN AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW TRANSMISSION AND CLUTCH NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE LATER RECURRED. THE VEHICLE WAS TAKEN BACK TO A MECHANIC AND A SENSOR WAS REPLACED, WHICH ALSO FAILED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC TWO MORE TIMES FOR REPAIRS, BUT THE FAILURE RECURRED BOTH TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 99,000. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252285August 29, 2019
ENGINE, FUEL/PROPULSION SYSTEM
ON YOUR VEHICLE, THE PCM SOFTWARE MAY NOT ADEQUATELY DETECT A STUCK-OPEN CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM. IF THE CPV MALFUNCTIONS AND STICKS OPEN, IT CAN LEAD TO EXCESSIVE VACUUM IN THE FUEL VAPOR SYSTEM, POTENTIALLY DEFORMING THE PLASTIC FUEL TANK. THIS CAN CAUSE THE FOLLOWING SYMPTOMS: ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH CERTAIN DIAGNOSTIC TROUBLE CODES (DTCS) INACCURATE OR ERRATIC FUEL GAUGE INDICATION INACCURATE DISTANCE TO EMPTY (DTE) ENGINE STALL AND/OR OTHER DRIVABILITY CONCERNS RELATED TO STUCK OPEN CPV SAFETY RISK THIS MAY RESULT IN AN ENGINE STALL WHILE DRIVING WITHOUT WARNING OR WITHOUT THE ABILITY TO RESTART, AND CAN INCREASE THE RISK OF A CRASH. UNFULFILLED PROMISE THE MANUFACTURER SAID THE PIECE WOULD BE READY IN THE FIRST QUARTER OF 2019; HOWEVER, THE RECALL STILL SAYS 'NO REMEDY''ALMOST 6 MONTHS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252327August 29, 2019
POWER TRAIN
2017 FORD FOCUS SHUDDERS AND VIBRATES WHILE IN MOTION AND WHILE STATIONARY. VEHICLE ALSO HAS HESITATION AND SLOW RESPONSE WHEN ACCELERATING. VEHICLE IS CURRENT ON ALL RECALLED SERVICES HOWEVER THE ISSUE IS STILL PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251895August 28, 2019
UNKNOWN OR OTHER
THE LIGHT INDICATING A DOOR IS NOT PROPERLY CLOSED CAME ON AND WILL NOT GO OUT DESPITE ALL DOORS AND TRUNK BEING CHECKED. SAFETY LOCK DOES NOT ENGAGE WHEN DRIVING. I BELIEVE THIS IS SIMILAR TO THE FOCUS RECALLS RE THE SIDE DOORS IN LATER YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251916August 28, 2019
POWER TRAIN
TRANSMISSION SHIFTING ISSUES THAT AFFECT THE SAFETY OF THE VEHICLE IN USE. TRANSMISSION WILL LAG, HARD SHIFT, VEHICLE WILL GET "STUCK" WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WILL VIOLENTLY SHAKE AND SHUDDER GOING AROUND SLOW TURNS OR WHEN ACCELERATING FROM A STOP. IN TRAFFIC, THE ACCELERATION LAG AS WELL AS SHE SHUDDERING ARE DANGEROUS. THE VEHICLES BRAKES DO NOT RESPOND AS WELL WHEN SHUDDERING. FORD INSISTS THAT ALL VEHICLE PARTS ARE OPERATING CORRECTLY. IF THAT IS THE CASE, FORD HAS DESIGNED AN INCREDIBLY UNSAFE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251926August 28, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
TCM AND FUEL SYSTEM PURGE VALVE ARE BOTH RECALLED ON THIS VEHICLE , I HAVE TAKEN IT TO FORD 6 TIMES IN A YEAR FOR THIS ISSUE, THEY TELL ME ITS NOT AFFECTED BUT IT IS ACCORDING TO YOUR WEBSITE AND MY CAR HAS ALL THE SYMPTOMS OF IT, ITLL LOOSE POWER ON THE INTERSTATE AND THEN AFTER I GET IT RESTARTED I CAN MAKE IT 2 MILES AND IT DOES IT AGAIN, IT IS A DEATH TRAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251928August 28, 2019
STEERING
AFTER DRIVING THE VEHICLE TO WORK AND WAITING TO PULL INTO A PARKING SPOT, I NOTICED THAT THERE WAS A GRIND NOISE WHEN THE STEERING WHEEL WAS TURNING. NEXT I NOTICED THAT THE STEERING WHEEL WAS BECOMING MORE DIFFICULT TO TURN. SHORTLY FROM NOTICING STEERING WHEEL DIFFICULT MORE DIFFICULT TO TURN, THE STEERING WOULD NOT MOVE AT ALL. HAD THE VEHICLE SERVICES AT THE DEALERSHIP AND WAS INFORMED THAT POWER STEERING GEAR INTERNALLY FAILED AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251947August 28, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252067August 28, 2019
POWER TRAIN
BOUGHT THIS VEHICLE AUGUST 2018 FROM PRINCE FREDERICK FORD EVER SINCE THEN I HAVE HAD NOTHING BUT ISSUES WITH THE CAR MAKING A VIBRATION GRINDING NOISE ALONG WITH A SHUDDER WHEN I LET OFF THE GAS THE CAR INCREASE SPEED CAUSING A SLAM ON THE BREAKS VEHICLE HESITATES AT TIMES WHEN INCREASING SPEED THIS VEHICLE SCARES ME SO MUCH HAVE BEEN TO DEALER 3 TIMES JUST TO SAY CAN'T DUPLICATE ISSUE WHICH IS A LIE I WOULD LOVE TO GO TO A NEW CAR BUT THE ROLLOVER AMOUNT IS INSANE AND DON'T WANNA DO THAT FOR A POS CAR I HAVE WRITTEN FORD BUT THEY SAY GO TO A DEALER WE HAVE NOTHING TO DO WITH THAT WHEN THEY DO THEY MAKE THE CRAPPY UNSAFE CAR NOT TO MENTION THE CAR DASH MAKES NOISES AND IT'S OVERALL A CHEAP VEHICLE THAT SHOULD NOT BE ON ROAD HIGHLY UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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