Ford Focus Complaints

22,326 consumer complaints on file.

#11398430March 1, 2021
POWER TRAIN
THE TRANSMISSION WOULD SLIP BADLY, EVEN TOTALLY DISENGAGE. I WAS GETTING ON A VERY BUSY ROAD AND ACCELERATED AND SUDDENLY THE CAR DECELERATED; THE CAR BEHIND ME ALMOST REAR ENDED ME, HONKED HIS HORN, BUT THERE WAS NOTHING I COULD DO. IT SLIPPED NOT AS BADLY LAST YEAR AND FORD FIXED IT, SAYING IT WAS UNDER AN EXTENDED WARRANTY FOR KNOWN ISSUES WITH THE TRANSMISSION, BUT NOW THEY SAY IT IS NOT COVERED AND WILL COST $2200 TO FIX. THERE ARE PAGES AND PAGES ON THE INTERNET TALKING ABOUT THE PROBLEMS WITH THIS TRANSMISSION. IT IS DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398440March 1, 2021
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PRIORITY FORD (3420 N MILITARY HWY, NORFOLK, VA 23518, (757)583-3673) WHERE IT WAS DIAGNOSED WITH NEEDING THE BODY SECURITY MODULE (BSM) FUSE BOX TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398488March 1, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ACCELERATING, THE VEHICLE SHUDDERED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398493March 1, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE MANUAL TRANSMISSION FAILED TO PROPERLY ENGAGE WHILE SHIFTING GEARS. ADDITIONALLY, A GRINDING SOUND WAS PRESENT COMING FROM THE TRANSMISSION AND THE VEHICLE WOULD SUDDENLY SLOW DOWN WHEN DRIVING FROM A STANDING START. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RED MCCOMBS FORD LOCATED AT 7111 NORTHWEST LOOP 410, SAN ANTONIO, TX 78238 WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398553March 1, 2021
FUEL/PROPULSION SYSTEM
I STARTED THROUGH A BUSY INTERSECTION ON A GREEN LIGHT. THE CAR LOST POWER STEALING IN THE INTERSECTION. I BLOCKED TRAFFIC FOR SEVERAL MINUTES BEFORE I COULD GET ASSISTANCE TO MOVE THE CAR OUT OF THE WAY. NO ONE HIT MY CAR BUT IT WAS A DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398564March 1, 2021
POWER TRAIN
THE TRANSMISSION SHUDDERS WHEN ACCELERATING FROM FULLY STOPPED, SUCH AS WHEN DEPARTING FROM A STOP LIGHT OR STOP SIGN. IT ALSO SHUDDERS WHEN ACCELERATING FROM LOW SPEED, SUCH AS COMING OUT OF A PARKING LOT AND ACCELERATING AFTER SLOWLY TURNING ONTO A STREET. THE ENTIRE CAR SHAKES AS IT TRIES TO PICK UP SPEED. THIS HAPPENS WHETHER THE ENGINE IS COLD OR WARM. I HAVE READ DOZENS UPON DOZENS OF IDENTICAL ACCOUNTS FROM OTHER 2017 FORD FOCUS OWNERS. SOMETHING IS INHERENTLY WRONG WITH THE POWERTRAIN SYSTEM THROUGHOUT THE FLEET AND THE MANUFACTURER SHOULD FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398281February 28, 2021
STRUCTURE:BODY, POWER TRAIN
FORD HAS REFUSED TO HONOR MANUFACTURER RECALLS DUE TO "BRANDED TITLE". WHAT RECOURSE IS THERETO GET THESE SAFETY DEFECTS REPAIRED? DOOR LATCH & TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398297February 28, 2021
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
NO RECALLS WHERE REPAIRED ON MY VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398099February 26, 2021
ENGINE, POWER TRAIN
I PURCHASED MY FORD FOCUS MAY 2017 AS A BRAND NEW VEHICLE WITH ONLY 12 MILES ON IT. IN TWO YEARS, I BEGAN TO FEEL A SHUDDER WHENEVER I STARTED TO DRIVE FROM A STOP. THE SHUDDER WAS ON AND OFF FOR A MONTH AND INCREASINGLY GOT WORSE. I TOOK MY VEHICLE INTO FORD, JULY 2019. THEY STATED THAT MY CLUTCH WENT BAD AND I NEEDED TO HAVE IT REPAIRED. IT WAS COVERED UNDER WARRANTY. SINCE THIS IS A BRAND NEW VEHICLE I WAS SURPRISED IT WAS ALREADY HAVING SUCH A MAJOR ISSUE. THE SERVICE DEPARTMENT STAFF NOTIFIED ME THAT THIS PROBLEM IS COMMON WITH FORD FOCUS'S. A YEAR IN A HALF LATER, I BEGAN TO HAVE THE SAME ISSUES AND SYMPTOMS AGAIN. I CALLED FORD TO NOTIFY THEM IN DECEMBER 2020, HE STATED IT MAY BE THE SAME PROBLEM BUT THEY HAVE TO TAKE A LOOK AT IT. I MADE AN APPOINTMENT AND GOT MY VEHICLE REPAIRED FOR THE SAME CLUTCH ISSUE THAT WAS REPLACED ORIGINALLY. THIS WAS COVERED UNDER WARRANTY. I WAS INFORMED THAT ONCE MY WARRANTY EXPIRED THEY WILL NO LONGER COVER THE COST FOR MY REPAIRS ON THE CLUTCH IF IT WENT BAD AGAIN. THIS WOULD RESULT IN ME PAYING $2,300 EACH TIME IT NEEDED A REPAIR. GIVEN THE TWO CLUTCH REPLACEMENTS WITHIN 3.5 YEARS OF HAVING THIS BRAND NEW CAR, I WAS UPSET SINCE THIS SEEMED TO BE AN ISSUE THAT SHOULDN'T BE OCCURRING. I LOOKED UP RECALLS ON 2017 FORD FOCUS'S AND FOUND THE RECALL NUMBER 18V845000 & 18V169000 (18S07). THESE TWO RECALLS SPECIFICALLY MENTION THE TYPE OF ISSUE I'VE HAD TWICE WITH THIS NEW VEHICLE WITHIN 1.5 YEARS OF EACH OTHER. ITS STATES THE SNOWBALL EFFECT OF DAMAGE TO THE VEHICLE WITH THE CLUTCH FRACTURS. I CALLED 800 NUMBER TO FORD REGARDING THIS MATTER AND THEY ARE UNABLE TO ASSIST ME UNTIL THIS PROBLEM HAPPENS THREE TIMES. I AM APPALLED SINCE A NEW VEHICLE SHOULDN'T HAVE TO HAVE THE SAME PROBLEM THREE TIMES FOR ASSISTANCE. THIS IS A SERIOUS LIFE-THREATENING MANUFACTURES DEFECT, I SHOULD NOT HAVE TO KEEP PAYING, EVEN AFTER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397899February 25, 2021
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE AND MILES TILL EMPTY IS ALWAYS WRONG SO I CONSTANTLY RUN OUT OF GAS WHILE DRIVING ANYWHERE. WHEN I PUT THE FUEL NOZZLE IN MY TANK IT MAKES A HISSING NOISE (COMPRESSED AIR) OR IT SPRAYS FUEL OUT OF THE TANK. I HAVE A CHECK ENGINE LIGHT THAT WON'T GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397911February 25, 2021
FUEL/PROPULSION SYSTEM, STEERING
MY MAIN CONCERN NOW IS THE DASH BOARD MESSAGE THAT READS ( STEERING LOSS STOP SAFELY ) I HAVE LOST ALL POWER STEERING OF MY CAR AND CANNOT DRIVE IT. I ALMOST HAD A WRECK WHEN THIS HAPPENED. THE CAR IS NOW PARKED WAITING TO FIND OUT IF THIS A DEFECT AS WAS ON EARLIER MODELS OF THIS SAME MODEL. I AM ALSO EXPERIENCING GAS GAUGE IS IRREGULAR READINGS BEFORE AND AFTER DRIVING AS WELL AS VERY POOR GAS MILEAGE CODE P1450
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397922February 25, 2021
ENGINE
CAR SHUT OFF IN THE FREEWAY, SHUTTERS AND SHAKES WHEN TURNED ON AND RPM GOES UP TO 4,000 TO ACCELERATE. I CALLED MULTIPLE PLACES AND TALKED TO MULTIPLE FORD REPRESENTATIVES THAT WONT HELP ME AND OBVIOUSLY MY CAR IS A DANGER TO THE ROAD AND MYSELF. THEYRE MAKING ME PAY OUT OF POCKET FOR A FORD PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397700February 24, 2021
STEERING
WHEN I FIRST START MY CAR. THE STEERING FAULT MESSAGE COMES ON AND I CAN'T TURN THE STEERING WHEEL. I HAVE TO TURN THE CAR OFF THEN BACK ON. THEN IT WORKS.I'M AFRAID THAT IT MAY LOCK WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397738February 24, 2021
STRUCTURE:BODY
FORD RECALL 20530, NHTSA RECALL 16V-643. CAR WAS SERVICED UNDER RECALL BUT HAS EXHIBITED ISSUE WITH DOOR OPENING SINCE RECALL SERVICE. WITHIN THE LAST 6 MONTHS THE CAR WILL GIVE A WARNING THAT THE DOOR IS AJAR WHILE DRIVING. THE ISSUE IS INTERMITTENT BUT HAS HAPPENED ON MULTIPLE OCCASIONS. CONTACTED FORD DIRECTLY AND IT WAS STATED THAT THEY WILL NOT REPAIR CAR UNDER THE RECALL. THE "WARRANTY FOR THE RECALL HAS EXPIRED" ALL REPAIRS EVEN THOUGH THEY ARE DIRECTLY RELATED TO THE RECALL WILL HAVE TO BE REPAIRED "OUT OF WARRANY". THIS IS CLEARLY A SAFETY ISSUE. A CAR DOOR SHOULD NOT OPEN WHEN TRAVELING AT 65MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397748February 24, 2021
VISIBILITY/WIPER
I WAS BACKING OUT OF MY PARENTS DRIVE WAY AND AS SOON AS I TURNED MY WHEEL STRAIGHT THE WIND SHIELD WIPERS STARTED GOING AND WOULD NOT STOP I TURNED MY CAR OFF AND TOOK THE KEY OUT AND THEY STILL WOULD NOT STOP AND THEN THEY STOPPED WORKING COMPLETELY. THEY WORKED FOR 3 DAYS LIKE USUAL AND THEN THEY STARTED GOING BY THEMSELVES AGAIN AND ARE CURRENTLY NOT WORKING, I'VE TALKED TO PEOPLE WHO HAVE HAD THIS ISSUE AND THEY HAD A RECALL ON THEIR WIPERS. IF IT STARTS RAINING I CAN NOT SEE BECAUSE SOMETIMES THEY REFUSE TO WORK, AND WHEN THEY START GOING BY THEMSELVES IT'S HARDER FOR ME TO SEE BECAUSE THEY GO FULL SPEED AND WILL NOT STOP EVEN WHEN THE CAR IS OFF AND THE KEY IS OUT, THEY WENT FOR ABOUT 20 MINUTES WHILE MY CAR WAS OFF. THIS IS A SERIOUS SAFTEY ISSUE AND IT'S HAPPENED TO MULTIPLE OTHER PEOPLE WITH THE SAME VEHICLE AS ME AND THEY DID EVERYTHING TO TRY TO FIX IT AND NOTHING WORKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397765February 24, 2021
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE TRANSMISSION WHILE DRIVING. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE RAN OUT OF FUEL DUE TO A FUEL GAUGE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) IN NOVEMBER 2020 AT TUTTLE-CLICK'S CAPISTRANO FORD (33301 CAMINO CAPISTRANO, SAN JUAN CAPISTRANO, CA 92675) HOWEVER, THE FAILURE OCCURRED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH THE CLUTCH AND THE SHIFTING UNIT NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397621February 23, 2021
POWER TRAIN, STEERING, ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AS THE POWER STEERING ASSIST SERVICE WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER, STEER THE WHEELS OFF THE FREEWAY ON TO THE MAIN ROAD AND CAME TO A COMPLETE STOP APPLYING THE BRAKE PEDAL IN THE PARKING LOT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TOWED TO GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, DAYTON, OH 45434, (937)429-1300) WHERE IT WAS DIAGNOSED HOWEVER, THE CONTACT WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE REMAINED AT THE DEALER AWAITING THE DIAGNOSTIC INFORMATION. THE CONTACT MENTIONED A POWER TRAIN RECALL ASSOCIATED WITH THE VIN AND RESEARCH NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) WAS REFERENCED AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. ## VIN FAILED ## 2014 FORD FOCUS ##*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397403February 22, 2021
ENGINE, FUEL/PROPULSION SYSTEM
THIS CAR CUT OFF WHILE DRIVING IT HAS BEEN TAKEN TO THE FORD PLACE IN COVINGTON GEORGIA THE PROBLEM IS STILL HERE ALMOST COST ME MY LIFE CUT WHILE ENTERING INTO TRAFFIC IT HAPPEN OFTEN I AM PAYING ON THIS CAR MY JOB CLOSE DO TO COVID I NEED THIS CAR TO RUN BETTER SO I CAN WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397404February 22, 2021
POWER TRAIN
TL* THE CONTACT OWNED A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO BAYOU FORD (555 BELLE TERRE BLVD, LA PLACE, LA 70068) WHERE THE FAILURE WAS DIAGNOSED AS A FAULTY TRANSMISSION. THE DEALER INFORMED THE CONTACT THAT THEY COULD NOT REPAIR THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS TOWED TO A SCRAP YARD TO BE DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397456February 22, 2021
ENGINE, FUEL/PROPULSION SYSTEM
MY CAR FAILS TO ACCELERATE WITHOUT SHUDDERING EVEN AFTER THE CLUTCH WAS REPLACED AND COMPUTER REPROGRAMMED. IT FIRST STARTED HAVING TRANSMISSION ISSUES WHEN IT HAD ONLY AROUND 60,000 MILES ON IT AND WAS AROUND FIVE YEARS OLD. EVEN AFTER BEING FIXED, MY CARS TRANSMISSION LIGHT CAME ON AND IT COASTED TO A STOP AT THE SIDE OF A BUSY ROAD. I WAS ABLE TO DRIVE IT AT JARRINGLY LOUD LOW GEAR HOME. BECAUSE I WAS TOLD IT WAS OUT OF WARRANTY THE SECOND TIME, I TOOK IT TO ANOTHER MECHANIC WHO RESET THE COMPUTER AND TOLD ME HE SUSPECTED THE TRANSMISSION ITSELF IS BAD. IT DRIVE OK, BUT WITH ASTONISHINGLY LOW POWER AND DANGEROUS FREEWAY MERGES FOR ANOTHER TWO YEARS. NOW THE SHUDDERING IS BAD AGAIN AND THE TRANSMISSION GROANING IN BETWEEN LOW GEAR CHANGES. ADDITIONALLY THE CPV ON THIS CAR WAS BAD ONCE, AND IT WARPED THE GAS PAN. THE DEALERSHIP RESET THE COMPUTER CODES CONTROLLING THE VALVE BUT NOW THE ENGINE CODE FOR THAT PROBLEM IS ON AGAIN TOO. THIS CAR FEELS UNSAFE, BUT I HAVE LITTLE ALTERNATIVES. I HAVE NOW WAY TO GET TO WORK WITHOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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