Ford Focus Complaints

22,326 consumer complaints on file.

#11404979March 26, 2021
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT UPON RESTARTING THE VEHICLE, THE VEHICLE WOULD SHAKE ABNORMALLY. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE SOLENOID NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE FAILURE TO AN UNKNOWN RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404992March 26, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FUSE CONTINUED TO BLOW OUT CAUSING ENTIRE LEFT SIDE OF LIGHTS FROM FRONT TO BACK TO TURN OFF UNTIL NEW FUSE REPLACED OLD. WAS CONNECTED TO CONTINUED LIFTING OF HATCHBACK ON WAGON MODEL. ELECTRICAL HARNESS WAS ARCING AND INSULATION FLAKING OFF AND WOULD HAVE CAUSED A FIRE HAD NOT THE HARNESS BEEN REPLACED. THIS HAD BEEN ON AND OFF FOR APPROXIMATELY 2 YEARS STARTING WITH BLOWING OUT THE BULBS THEN THE FUSE STARTED BLOWING OUT IN JAN 2021. MIDAS REPLACED HARNESS THIS MARCH. CAR IS A 2005 FOCUS WAGON,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404861March 25, 2021
UNKNOWN OR OTHER
THE PUSH OPEN GAS COVER WON'T OPEN LEAVING ME STRANDED AT GAS STATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404501March 23, 2021
ENGINE, POWER TRAIN
2017 FORD FOCUS S, SHUDDERS/SHAKES WHEN ACCELERATING FROM A FULL STOP. THE CAR ACTS AS IF THE TRANSMISSION IS SLIPPING. THE CAR IS PARKED AND I REFUSE TO MOVE IT UNTIL THIS ISSUE IS ADDRESSED. FORD NEEDS TO FIX THIS ISSUE OR ISSUE EVERYONE WHO OWNS THIS VEHICLE A FULL REFUND OR A DIFFERENT MODEL! THIS IS NOT SAFE AND CAN CAUSE SERIOUS INJURIES TO ANYONE DRIVING IT, ESPECIALLY ON A HIGHWAY OR BELTWAY AT A GREAT AMOUNT OF SPEED AND THE CAR REFUSES TO ACCELERATE WITHOUT SHUDDERING OR SHAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404255March 22, 2021
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
CAR WILL NOT SHIFT AND STALLS SPEED OMITER GOES TO 0. CAR CUT OFF WHILE DRIVING LIGHTS SAY HILL START NOT AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404165March 22, 2021
STEERING
AT RANDOM TIMES I RECEIVE THE 'STEERING ASSIST FAULT' NOTICE AND CAN'T STEER. I TURN THE KEY OFF, TRY AGAIN AND IT DRIVES LIKE NORMAL. I TOOK IT TO THE DEALER ONCE, BUT THERE IS NO DTC CODE TO TELL THEM WHAT TO DO, SO NOTHING HAS BEEN DONE. TODAY WAS THE FIRST TIME IT HAPPENED TWICE IN ONE DAY. THE FIRST TIME TODAY WAS WHILE BACKING OUT OF A PARKING SPACE LIKE ALL THE OTHER TIMES, BUT THEN A FEW HOURS LATER SOMETHING NEW HAPPENED AND IT WENT OUT WHILE GOING FORWARD AND PULLING AWAY FROM A RESIDENTIAL CURB. LUCKILY THERE WAS NO TRAFFIC AND I ONLY MOVED A FEW FEET AWAY FROM THE CURB. I RESTARTED IT AGAIN AND IT DROVE LIKE NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404127March 21, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
MY 2013 FORD FOCUS WOULD NOT RANDOMLY START THE OTHER EVENING, AFTER A COUPLE TRIES IT STARTED. ON THE WAY HOME IT WOULD NOT SHIFT PROPERLY AND ACTING LIKE IT WAS GOING TO STALL. MY ENGINE LIGHT CAME ON, WHICH NEVER HAD BEFORE. SO THE NEXT MORNING I WENT TO GO TAKE IT TO AUTO ZONE TO HAVE THEM DO A DIAGNOSTIC AND MY VEHICLE STARTED RIGHT UP, HOWEVER IT WOULD NOT GO INTO REVERSE. I HAVE READ THERE HAVE BEEN SEVERAL ISSUES WITH THE FOCUS' TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404063March 20, 2021
POWER TRAIN
THE 6 SPEED POWER ASSIST TRANSMISSION HESITATES. SHIFTS ROUGHLY, AND SHUTTERS WHEN SHIFTING. THE HESITATION IS SOMETIMES FROM A DEAD STOP AND THAT'S A HAZARD WHEN ENTERING TRAFFIC. MOSTLY HIGHWAY DRIVING. THIS HAS BEEN ONGOING. IT WAS REPAIRED BY THE DEALER ONCE BUT IS HAPPENING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404068March 20, 2021
UNKNOWN OR OTHER
FORD SOLD ME A LEMON, A 2014 FOCUS IT HAS 97960 MIKE'S ON IT AND IN 5 YEARS I'VE OWNED THE CAR IT'S BEEN IN THE SHOP FOR THE TRANSMISSION 16 TIMES! AN EXTENDED WARRANTY COVERED THE TRANSMISSION UP TO 96,000 MI BUT NOW IT'S COMPLETELY SCREWED UP AND DOES WON'T FIX IT I WOULD LIKE THEM TO BUYBACK MY POA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403817March 19, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THE TRANSMISSION IS NOT SHIFTING GEARS PROPERLY. WE TOOK IT TO THE MECHANIC AND HE SAID THAT IT IS A COMPUTER PROBLEM. THE ONLY THING THAT CAN SOLVE THE PROBLEM IS A MASTER RESET. THE MECHANIC SAID THAT THAT IT IS NOT SOMETHING THAT CAN BE FIXED AND THE VEHICLE SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403675March 18, 2021
POWER TRAIN
WHEN I GOT MY FORD FOCUS TRANSMISSION STARTED ACTING UP RPMS WILL HIT4000 BEFORE HIS SHIFT GEARS WHEN I BROUGHT IT IN TO THE FORD DEALER ON 12/13/16 THEY SAID THEY HAD TO REPROGRAM SOMETHING IN THE TRANSMISSION, I HAD TO BRING IT BACK AGAIN THE SECOND TIME ON 11/19/18 THEY SAID THEY HAD TO CHANGE THE CLUTCH IS IN THE TRANSMISSION AND NOW 2021MARCH I HAVE THE SAME PROBLEM AGAIN TIME FOR A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403681March 18, 2021
EXTERIOR LIGHTING
ON 12/13/2016 I BROUGHT MY 2016 FORD FOCUS TO THE DEALER BECAUSE THE AUTO HEADLIGHTS SYSTEM WILL COME ON WHEN I FELT LIKE IT AND IT ALSO AFFECTED THE NAVIGATION SCREEN LIGHTING IT WILL COME ON AND GO INTO NIGHT MODE THE SAID THEY FIX THE PROBLEM THEN ON04/17/19 I BROUGHT IT BACK TO THE DEALER FOR THE SAME PROBLEM THEY SAID THEY FIX THE PROBLEM AGAIN AND NOW MARCH 2021 I'M HAVING THE SAME PROBLEM AGAIN SOMETHING IS GOING ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403546March 17, 2021
STEERING
WE HAVE BEEN HAVING PROBLEMS WITH THE POWER STEERING FAILING TWICE ON THE HIGHWAY AND 3 TIMES UPON START UP. THIS SCARED THE LIFE OUT OF US ON THE HIGHWAY. FORTUNATELY TRAFFIC WAS LITE AND WE SAFELY MAKE IT ACROSS ALL TRAFFIC LANES TO THE SHOULDER. AFTER RESTARTING THE CAR IT OPERATED NORMALLY? THE INTERNET NOTED SIMILAR EVENTS BUT NO SAFETY RECALLS. THE MOST RECENT INCIDENT HAPPENED IN MY DRIVEWAY. UPON STARTING THE SAFETY SYSTEM INDICATED A (POWER STEERING ASSIST FAILURE). I HAD IT TOWED TO MY MECHANIC AND WAS TOLD THAT THE RACK AND PINION MODULE HAD FAILED AND THE ENTIRE RACK AND PINION NEEDED TO BE REPLACED AT THE TUNE OF $2'500 DOLLARS. I WOULD MAKE THE ASSUMPTION JUST THE FACT THIS HAPPENED DRIVING AT HIGHWAY SPEEDS WOULD AT LEAST INITIATE AN INVESIGATION. THIS IS 2012 VEHICLE AND STARTED WHILE STILL UNDER WARRANTY BUT NO FAULT CODE WAS EVER PRESENTED TO THE REPAIR TECHNICIAN THERE FOR APPARENTLY NOTHING COULD BE REPAIRED OR REPLACED. I BELIEVE FOR SAFETY REASONS, AND CONCERN FOR OTHERS THIS SHOULD BE LOOKED INTO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403552March 17, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY AT A GAS STATION, AFTER REFUELING THE VEHICLE, THE VEHICLE FAILED TO START-UP. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE HAD TO ATTEMPTED TO START-UP THE VEHICLE FIVE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403592March 17, 2021
UNKNOWN OR OTHER
TRANSMISSION ISSUE FOR 2012 FORD FOCUS IS CODE PO7A3 A RECALL ITEM? TRANSMISSION ISSUE MAKES IT UNABLE TO DRIVE SAFELY. LOCAL FORD DEALERSHIP STATES NOT A RECALL ITEM. BUT I NEVER RECEIVED ANY RECALL NOTICE FROM THEM REGARDING ANY TRANSMISSION ISSUES AND I JUST WANT TO VERIFY IT IS NOT A COVERED RECALL REPAIR AS IT WILL BE COSTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403607March 17, 2021
STEERING
STEERING ASSIST ON VEHICLE INTERMITTENTLY GOES OUT. THIS HAS ONLY HAPPENED TO ME WHEN STARTING THE VEHICLE COLD. DASH READ "STEERING ASSIST FAULT. SERVICE REQUIRED." THIS HAS HAPPENED SEVERAL TIMES IN THE PAST. FORD HAS CLAIMED IT IS SOFTWARE RELATED. I'VE TAKEN IT TO THE DEALERSHIP ON MORE THAN ONE OCCASION. I AM WORRIED THAT THIS WILL HAPPEN WHEN I AM DRIVING. I AM AFRAID OF BEING STUCK OUT SOMEWHERE WITHOUT BEING ABLE TO STEER. I HAVE READ REPORTS OF THIS HAPPENING TO MOTORISTS. THIS IS A COMMON ISSUE THAT IS WELL KNOWN TO THE ONLINE COMMUNITY. FORD HAS HAD STEERING ASSIST RECALLS ON OTHER VEHICLES IN THE PAST. THIS IS AN ISSUE WHICH SHOULD BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403619March 17, 2021
POWER TRAIN, STEERING
I STARTED MY CAR THIS MORNING TO WARM UP, I LIVE IN MAINE, SO AFTER 10 MINUTES I WANT TO GO TO WORK AND MY POWER STEERING WAS OFF , I COULDN'T TURN THE STEERING WHEEL EASILY LIKE NORMAL AND THE CAR WAS RUNNING. GOOD THING IT DIDN'T HAPPENED LATER TONIGHT ON HOCKEY 🏒 PRACTICE WITH MY SON. IT'S VERY BIG SAFETY ISSUE. PLEASE ADVISE. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403396March 16, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN MY CAR IS RUNNING AND SITTING IDLE AT AN INTERSECTION, IT STUTTERS ANS HESITATES TO ACCELERATE. WHEN I AM DRIVING ON THE HIGHWAY AND I BEED TO SLIW DOWN OR SPEED UP; MY CAR STUTTERS AND HESITATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403045March 15, 2021
FUEL/PROPULSION SYSTEM
THERE IS CURRENTLY A RECALL ON 2017 FORD FOCUS VEHICLES FOR AN ISSUE WITH THE CANISTER PURGE VALVE, WHICH CAUSES STALLING WHILE DRIVING AND SIGNIFICANT SAFETY CONCERNS. MY 2017 FORD FOCUS HAS THIS EXACT ISSUE. HOWEVER, WHEN I ATTEMPTED TO SCHEDULE A RECALL SERVICE REPAIR AT MY LOCAL DEALERSHIP, THEY STATED IT WOULD NOT BE COVERED DESPITE THE RECALL AND THAT I WOULD HAVE TO PAY OUT OF POCKET. SO FAR, I HAVE BEEN VERY LUCKY THAT MINE HAS ONLY STALLED WHILE ATTEMPTING TO START IT AND WHILE DRIVING ON CITY ROADS NEAR MY HOME, RATHER THAN WHILE I WAS ON THE HIGHWAY. I WAS ABLE TO DETERMINE THE PROBLEM BEFORE I ENDED UP IN A VERY DANGEROUS POSITION. I HAD BEEN HAVING INTERMITTENT ISSUES FOR SEVERAL WEEKS BEFORE I WAS ABLE TO FIGURE OUT WHAT THE ISSUE WAS. HOWEVER, BECAUSE THEY REFUSE TO REPAIR IT, MY VEHICLE IS STILL UNSAFE UNTIL I CAN GET IT REPAIRED MYSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403093March 15, 2021
STRUCTURE:BODY, VISIBILITY/WIPER, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING APPROXIMATELY 60 MPH, THE HOOD RELEASED AND CRACKED THE FRONT WINDSHIELD. THE DRIVER SUSTAINED INJURIES TO THE FACE AND NECK HOWEVER NO MEDICAL ATTENTION WAS PROVIDED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. *DT*JB*DT*JB*DT*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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