Ford Focus Complaints

22,326 consumer complaints on file.

#11407587April 12, 2021
ENGINE, POWER TRAIN
TL* THE CONTACT CALLED ON BEHALF OF HIS SON WHO OWNS A 2012 FORD FOCUS. THE CONTACT STATED HIS SON WAS DRIVING TO THE AIRPORT WHEN THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS TOWED TO CHARLES GABUS FORD (4545 MERLE HAY RD, DES MOINES, IA 50310) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, SEVERAL MONTHS LATER THE FAILURE RECURRED WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT A MESSAGE ON THE INSTRUMENT DISPLAY SUGGESTED THAT THE VEHICLE BE SHIFTED TO PARK. THE VEHICLE WAS SHIFTED INTO PARK, RESTARTED, AND DRIVEN TO A NEARBY PARKING LOT. THE VEHICLE WAS THEN TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407781April 12, 2021
FUEL SYSTEM, GASOLINE, ENGINE
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE WOULD NOT START AFTER REFUELING. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT BELIEVED THAT THE FAILURE WAS RELATED TO THE PURGE VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407800April 12, 2021
ELECTRICAL SYSTEM
WHILE DRIVING DOWN THE ROAD THE HOUSING FOR THE PCM BROKE AND THE WHOLE THING FELL HITTING THE DRIVER FRONT TIRE AND DRAGGING ON THE WHILE ABLE TO STOP. THE CAR THEN SHUT OFF AND AND HAD ENGINE AND TRANSMISSION ERROR CODES. TOOK THE CAR TO SHOP TO BE FIXED. A FEW WEEKS LATER THE CAR STARTS SHIFTING HARD AND SOMETIMES NOT SHIFTING PAST 3RD GEAR THROUGH OUT THE DAY BY THW END OF THE DAY REVERSE QUITS WORKING. THE NEXT DROVE CAR 15 MILES TO TOWN SHUT IT OFF AND HAS NOT STARTED SINCE. WAITING ON DEALERSHIP TO HAVE AVAILABLE TIME SLOT TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407386April 10, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
DOESN'T ACCELERATE HALF THE TIME WHEN I HIT GAS. DOESN'T GO REVERSE HALF THE TIME I PUT IT IN REVERSE. SHUTS OFF RANDOMLY. SHAKES , SHUTTERS. HAD CODES P07A3 AND P2872 SHOW UP AND FORD SAID THEY AREN'T TRANSMISSION RELATED EVEN THO BOTH CODES HAVE THE WORD " TRANSMISSION IN THE CODE SUMMARY. COULDN'T GET INVOLVED IN 55MILL LAWSUIT BECAUSE I HAVEN'T HAD 2 REPAIRS ON IT. BEEN IN SHOP SINCE 50K MILES GETTING SENIORS AND STUFF REPLACED. CAR HAS NEVER IMPROVED EVEN THO I KEEP SPENDING MONEY. IT'S BEEN IN SHOP 3 WEEKS NOW. THEY SAID MIGHT BE TRANS ISSUE NOW BUT THE RADIATOR IS MESSED UP AND THEY CAN'T PROCEED WITHOUT 600 DOLLARS. HELP BEFORE CAR KILLS SOME1. MILLIONS OF YOUTUBE VIDEOS SHOW SAME ISSUES I HAVE. FORD DON'T DO ANYTHING BUT DENY CAUSE 1.8 CARS OUT THERE FROM THE SAME ASSEMBLY PLANT MINE IS FROM WITH SAME ISSUES
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11407411April 10, 2021
POWER TRAIN:CLUTCH ASSEMBLY
I WAS DRIVING THE CAR AND IT SAYS TRANSMISSION HOT THAN SHUTS OFF. I GOT IT TOWED TO THE DEALER.I GOT A DIAGNOSTIC DONE TOO IT STATES IT'S THE CLUTCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407157April 9, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
WHENEVER IT RAINS AND I'M USING MY WIPERS THEY WILL JUST SHUT OFF RANDOMLY OR THEY DO A VERY INCONVENIENT DELAY AT THE WORST OF TIMES ESPECIALLY WHEN IT'S RAINING HARD. IT'S DANGEROUS AND YOU CAN'T SEE. ODDLY ENOUGH MY HORN DON'T WORK EITHER. I GOT THE CAR JANUARY 1ST,2020 OF COURSE IT WAS PREVIOUSLY OWNED I GOT IT FROM A USED CAR DEALER THE HORN WORKED UNTIL I THINK MARCH, 2020. I HIT A BUMP AND IT'S LIKE IT JUST QUIT AFTER THAT THEN A COUPLE WEEK LATER I GOT A BUMP AGAIN AND IT STARTED WORKIN FOR A LITTLE BIT. THEN A COUPLE DAYS WENT BY AND IT JUST STOPPED NEVER TO WORK AGAIN. CHECKED ALL THE FUSES THEY ALL LOOKED GOOD NONE LOOKED BLOWN. IT'S SCARY BECAUSE SO MANY TIMES PEOPLE WILL EITHER PULL OUT IN FRONT OF ME LIKE THEY DON'T SEE ME OR ALMOST HIT ME AND I HAVE NO WAY TO ALERT THEM THAT THEY ALMOST HIM ME AND NEED TO PAY ATTENTION. THEN THERE'S THE WHOLE HAVING TO TAKE OFF SLOWLY IF NOT AND YOU TAKE OFF FAST IT THE CAR WILL JERK AND STALL AND IT DOES IT REALLY WHEN SOMETIMES WHEN TURNING AND NOW THE RPM DROP SO LOW WHEN IDLING IT ALMOST DIES. I JUST REPLACE THE MOTOR A COUPLE MONTHS AGO AND IT WAS DOING THIS BEFORE THE NE MOTOR GOT OUT IN JUST NOT AS BAD. AND IT'S LIKE YOU CAN PRESS THE GAS PEDAL AND PUSH IT BUT THE CAR. AREN'T BEG JL AND GOES... IT'S SCARY TO ME AND I USUALLY ALWAYS HAVE MY KID WITH ME. IT FREAKS ME OUT BECAUSE NOT ONLY DOES IT STALL OR WHATEVER IT'S DOING I HAVE NO HORN TO LET PEOPLE KNOW TO GO AROUND I KNOW A GIRL I WORK WITH HER DAUGHTER HAS THE SAME CAR AS ME AND STALKING HAS GOTTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407216April 9, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING NORMALLY ON A MAIN STREET AND THEN THE CAR BEGAN TO VIOLENTLY JERK AND WOULD NOT ACCELERATE AS IF IT COULDN'T SHIFT INTO THE NEXT GEAR I PULLED OVER AND SHUT THE CAR OFF THEN RESTARTED IT WITH NO CHANGE I HAD IT TOWED TO FORD WHERE ITS CURRENTLY GETTING SERVICED WHICH THEY SAID MIGHT NOT BE COVERED UNDER WARRANTY AFTER DOING SOME RESEARCH ONLINE IT SEEMS THAT THIS IS A COMMON OCCURRENCE I ALSO RECENTLY HAD TO HAVE MY PURGE VALVE REPLACE AS WELL THEY SAID THAT WAS COVERED UNDER WARRANT I BELIEVE A RECALL IS NECESSARY IN THIS SITUATION IT WAS EXTREMELY DANGEROUS ESPECIALLY AT HIGH SPEEDS OR THAT TO HAPPEN I HAD THE CAR DIAGNOSED PRIOR TO IT GOING TO FORD AND THE CODE WAS P090C WHICH SAID THE CLUTCH B ACTUATOR CONTROL CIRCUIT LOW AND MY MILAGE IS ABOUT 72,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407286April 9, 2021
UNKNOWN OR OTHER
THE DRIVER SIDE DOOR HANDLE NO LONGER WORKS FROM THE OUTSIDE. IT FEELS LIKE THE DOOR HANDLE ISN'T LATCHING ON TO THE MECHANISM INSIDE THE DOOR TO OPEN IT. I CAN OPEN MY DOOR FROM THE INSIDE THOUGH. I HAVE FOUND ONLINE THAT IT IS A COMMON PROBLEM AND AM CONFUSED TO WHY NO RECALLS HAVE BEEN ISSUED OUT FOR THE FAULTY DOOR HANDLE BRACKETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406994April 8, 2021
POWER TRAIN
I WAS DRIVING ON A HIGHWAY IN TRAFFIC WHEN MY CAR SUDDENLY JUST SLOWS DOWN & STOPS ACCELERATING ON ITS OWN. WHEN I STARTED IT BACK UP, THE CAR WOULD RANDOMLY FEEL LIKE ITS GOING INTO 'NEUTRAL' GEAR ON ITS OWN & I AM NOT ABLE TO ACCELERATE, SO AGAIN IM SLOWING DOWN IN THE MIDDLE OF TRAFFIC. AFTER ABOUT 2 MINUTES.. IT GOES BACK INTO REGULAR DRIVE ON ITS OWN. SEEMS LIKE SOME SORT OF TRANSMISSION ISSUES. THE MESSAGE ON MY DASHBOARD SAYS 'TRANSMISSION FAULT, SERVICE NOW'. BUT I NEVER STARTED SEEING THIS MESSAGE UNTIL I GOT A DEAD BATTERY REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407043April 8, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN
MY ENGINE LIGHT CAME ON AND I WENT TO GET IT CHECKED AND THE CODE WAS P1450 UNABLE TO BLEED UP FUEL TANK VACUUM WAS THE CODE SHOW UP. WHAT DOES THAT MEAN AND WHAT DO I DO?? THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407035April 8, 2021
UNKNOWN OR OTHER
FORD WILLINGLY KNEW AND STILL SOLD CARS WITH TRANSMISSION ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407124April 8, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT WAS DRIVING AT AN UNDISCLOSED SPEED WHEN THE FUEL LEVEL SENSOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A FUEL LEVEL SENSOR CIRCUIT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER RANDY MARION FORD LINCOLN, LLC (1030 GATEWAY CROSSING DR, STATESVILLE, NC 28677) WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406826April 7, 2021
STEERING
I WAS BACKING OUT OF A PARKING SPACE IN A PARKING GARAGE WHEN THE STEERING LOCKED UP ON THE VEHICLE. I WAS UNABLE TO TURN THE STEERING WHEEL TO DRIVE THE CAR. THERE WAS NO MESSAGE OR ALERT ON THE VEHICLE DASH. I HAD TO WRESTLE THE STEERING WHEEL WITH GREAT DIFFICULTY TO GET THE CAR IN POSITION TO BE TOWED, AS THE VEHICLE WAS UNDRIVEABLE. THE DEALERSHIP DETERMINED THAT THE ELECTRIC ASSIST POWER STEERING RACK HAD FAILED AND NEEDED TO BE REPLACED. SINCE THE VEHICLE WAS 2 MONTHS OUT OF WARRANTY, I HAD TO PAY FOR THE REPAIR ($2,840). IF THE STEERING FAILED WHILE DRIVING ON AN INTERSTATE, AN ACCIDENT COULD HAVE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406678April 6, 2021
POWER TRAIN, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE SHUDDERED AND HESITATED WHILE ACCELERATING. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE STALLED. THE CONTACT WOULD ATTEMPT TO RESTART THE VEHICLE 15-20 TIMES AND THEN ALLOWED THE VEHICLE TO REV FOR 2-3 MINUTES BEFORE THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE FUEL TANK HAD EXCESSIVE VACUUM PRESSURE. THE FUEL TANK NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN) AND 18V735000 (FUEL SYSTEM, GASOLINE) AS POSSIBLE SOLUTIONS TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. JOE COTTON FORD, INC. (5 W. NORTH AVE, CAROL STREAM, IL 60188, (630) 682-9200) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406712April 6, 2021
ENGINE
CONTINUES TO HAVE TRANSMISSION SHIFTING ISSUES EVEN AFTER BEING ASSESSED BY 2 MECHANICS. SHUTTERS IN FIRST GEAR ON TAKEOFF. LOSES POWER WHILE IN MOTION ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406781April 6, 2021
FUEL/PROPULSION SYSTEM
CAR FILING HARD, STALLING OUT WHEN ACCELERATING. COMPLETE STALL/FAILURE UNABLE TO RESTART WHILE DRIVING AT 55+ MPH. ALMOST GOT REAR ENDED. MORE ISSUES THE LESSGAS THE CAR HAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406448April 5, 2021
SEAT BELTS
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STATIONARY, THE FRONT DRIVER'S SIDE SEAT BELT LATCH FAILED TO UNLATCH. THE RELEASE BUTTON WAS DEPRESSED SEVERAL TIMES FOR THE SEAT BELT TO UNLATCH. THE CONTACT STATED THAT AFTER THE SEAT BELT WAS FINALLY UNLATCHED IT HAS FAILED TO RELATCH.THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406441April 5, 2021
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE HER DAUGHTER WAS STARTING THE VEHICLE, THE STEERING MALFUNCTION WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL, AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406485April 5, 2021
POWER TRAIN, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK ABNORMALLY AND SHUDDERED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TODD JUDY FORD EAST (7891 MACCORKLE AVE SE, CHARLESTON, WV 25315) WHERE IT WAS DIAGNOSED WITH THE RADIATOR NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406619April 5, 2021
STEERING
MY CARS STEERING WHEEL DEFAULT WARNING CAME UP AND MY WHOLE CAR FROZE.IT WAS UN DRIVABLE. THERE WAS ABSOLUTELY NO POWER STEERING I WAS I'M MOTION WHEN THIS HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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