Ford Focus Complaints

22,326 consumer complaints on file.

#11452973February 19, 2022
STRUCTURE:BODY
Both Front Door latches have failed and will not open from the outside
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452695February 18, 2022
FUEL/PROPULSION SYSTEM
Suction on gass tank collapsed causing stalling
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452703February 18, 2022
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated while her son was driving approximately 20 MPH and depressing on the accelerator pedal, the vehicle started to shudder. The contact stated no warning light was illuminated. The driver was able to continue driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission clutch assembly to be replaced. The vehicle was not repaired. Upon investigation, the contact became aware that the vehicle was serviced under NHTSA Campaign Number: 18V169000 (Power Train) in 2019 under the previous owner. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452350February 17, 2022
UNKNOWN OR OTHER
A code of P0086 Fuel Rails System Pressure too low appears when starting a warm engine and the car stalls while accelerating. The check engine light doesn’t come on until after multiple attempts of starting the engine. The rear passenger seatbelt starts to fray and the buckle cuts into it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452374February 17, 2022
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact, an independent mechanic, examined the vehicle and diagnosed that the powertrain control module (PCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was provided. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452411February 17, 2022
STEERING
The contact owns a 2012 Ford Focus. The contact stated that while starting the vehicle, the steering wheel locked and she was unable to steer the steering wheel on three occasions. The warning letter "I "was illuminated. The local dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452459February 17, 2022
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
My car keep stalling while driving on the freeway with my daughter in the car skipping and jerking than it slow speed down extremely low no pressure at all very dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452238February 16, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact owns a 2014 Ford Focus. The contact stated that the rear passenger’s side door opened independently while driving at an undisclosed speed. Upon investigation, the contact discovered that her vehicle was included in NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages). Additionally, after refueling the vehicle, the vehicle stalled while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that once she made it home, the vehicle would fail to start up without being jumpstarted. Upon investigation, the contact discovered NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the vehicle was not included in the recall. The contact had taken the vehicle to an independent mechanic on several occasions and the alternator, relay sensors, oxygen flow sensor, thermostat, and two separate batteries were replaced. Despite multiple repairs, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452263February 16, 2022
STEERING
Control Arm bushings are bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452270February 16, 2022
POWER TRAIN
When I accelerate from a stop, my Ford Focus has a very jerky acceleration. I took it in for service at a certified Ford dealer and was told I need to replace the clutch for $1900. After doing research I found the "Ford Focus and Ford Fiesta PowerShift Transmission Settlement," however, my Ford Focus is not included in that recall. I believe it's because the build date is outside of the recall/warranty extension, yet I'm having the exact same problems that are mentioned in the settlement. I'm concerned there are more Fords that should be recalled as this issue has persisted for a long time now in my car and is putting myself, my passengers, and other drivers at risk because I can't trust my transmission. And in spite of this ongoing problem, the "check engine" light has never come on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452274February 16, 2022
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. Additionally, on multiple occasions, while slowing down, the vehicle would stall or attempt to stall before self-correcting and driving normally. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failures but no assistance was offered. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452324February 16, 2022
POWER TRAIN
When i got to accelerate car will rev to high rpms and when i let go of the gas pedal it will shift to nxt gear then do it again, i have to let go of the gas pedal for it to shift correctly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452041February 15, 2022
WHEELS
The lug nuts are corroded and we are unable to remove them for tire rotation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452057February 15, 2022
POWER TRAIN
The contacts mother owns a 2010 Ford Focus. The contact stated while her mother attempted to park, the brake pedal was depressed and the vehicle violently accelerated on its own without warning. As a result, the contact crashed into a satellite pole. The air bags did not deploy. There were no injuries reported. A police report was not filed. The driver was able to reverse the vehicle and park into the parking spot, however the contact stated the failure reoccurred sporadically several times after the crash. The driver took the vehicle to a local dealer to have the vehicle inspected, however the dealer was not able to duplicate the failure. A few months later and the failure reoccurred again and the driver took the vehicle back to the dealer where the dealer repaired and replaced the throttle body control module on the vehicle, but the failure persisted after the repair. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11451856February 14, 2022
SUSPENSION, POWER TRAIN
I went to Tom Ford Ford in Carmel, IN in 2016 on this issue and was repaired under warranty then Ford sent an updated letter warranty letter about the DPS6 transmission and reduced warranty from 10 years to 7 years which expired in 2021. Car started having transmission trouble in early 2022; Tom Ford will not repair because not under the reduced warranty terms. I asked for Zone mgr from service manager but would not give me his contact and number on the issue. I’m having same problem again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451898February 14, 2022
WHEELS:LUGS/NUTS/BOLTS/STUDS
FOR 2 OF MY FORD FOCUSES I have had to buy 20 lug nuts every time I want to rotate my tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451953February 14, 2022
POWER TRAIN
According to NHTSA my vehicles VIN#, 2016 Ford Focus SE, 60,000 miles is not one of the vehicles covered under this recall. However, my vehicle has been evaluated by a credited mechanic and has found this is the exact issue with the transmission. Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak. The 2016 Ford Focus transmission problems are jerks and stuck in gear. I feel this recall should be evaluated further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451960February 14, 2022
POWER TRAIN, UNKNOWN OR OTHER
Console transmission shift lever detents not noticeable in any positon including Park (mushy shifter) and I am unable to remove ignition key in any position, on, off or lock. Therefore the car can be easily stolen by anyone (minor or adult) by simply breaking the window, reaching the unlock and driving off. Shifter, steering column, and key removal malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452001February 14, 2022
UNKNOWN OR OTHER
Everytime i press on the gas from a slow speed or from a complete stop, the car shakes and shutters until it finally starts to go. I have brought this to multiple dealers who have told me it is the transmission and that we shouldn’t have the transmission replaced because it will just go bad right after because ford purposely made them this way. My safety is put at risk because as the car struggles to bring itself to speed, i am almost stuck where i am, leaving me vulnerable in intersections for seconds until it catches up. Cars behind me have gotten aggressive and honked before because of how long it takes my car to speed up. They have sped past me, scaring me half to death. I have brought this to individual mechanics and the ford dealer himself who confirmed it’s the transmission. There were never any warning messages ever. This happens everytime i press the gas from a complete stop or a very slow speed, it started aroudn when i got it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451785February 13, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
Truck latch is worn down and does not work properly you have to slam truck to close and push. When opening truck you have to push down on truck to open. Back up camera does not work and wiring is messed up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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