Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10156107April 26, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ENGINE AND ENGINE COOLING
OIL LIFE DIAGNOSTIC MESSAGE CONTINUES TO REPORT ZERO PERCENTAGE LIFE REMAINING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155048April 11, 2006
STRUCTURE, ELECTRICAL SYSTEM:IGNITION
STARTING IN DECEMBER WE HAVE HAD NUMEROUS STARTING PROBLEMS WITH THIS CAR. WE HAVE HAD IT BACK TO THE DEALERSHIP FIVE TIMES FOR THIS PROBLEM AND THREE OTHER TIMES FOR OTHER WARRANTY PROBLEMS. WHEN YOU GO TO START THE CAR IS TURNS OVER BUT WILL NOT START OR IT WILL START THEN DIE. WHEN IT ACTED UP WE ALSO HAD A LOSS OF POWER ONCE IT WOULD START THE SECOND TIME IT WENT TO DEALER FOR THE PROBLEM WE COULD NOT GET IT STATED AT ALL AND IT HAD TO BE TOWED. AFTER THE LAST REPAIR IT NOW IS GETTING ONLY ABOUT 19 MILES TO THE GALLON IN COMBINED DRIVING. WE HAVE ASKED FORD TO BUY THE VEHICLE BACK AND THREE TIMES WE WERE TOLD A FORD REGIONAL REP WOULD CALL US BACK TO WORK WITH US AND THEY NEVER WOULD CALL US BACK. WE ARE CURRENTLY TRYING TO HAVE FORD BUY THE VEHICLE BACK OR REPLACE IT THROUGH THE BBB DISPUTE REPLACEMENT BUT THEY WILL NOT. WE HAVE ALSO HAD PROBLEMS WITH THE DOORS AND MOLDINGS NOT BEING ALIGNED CORRECTLY AND THIS CAUSED DAMAGE WHEN THE REAR DOOR OPENED AND DAMAGED THE DOORS. ALSO THE POWER WINDOWS HAVE MALFUNCTIONED TWICE AND NEEDED REPAIR OR REPLACEMENT OF THE WINDOW REGULATOR. WE ARE VERY DISAPPOINTED IN THIS VEHICLE AND FORD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154315March 31, 2006
EXTERIOR LIGHTING:HEADLIGHTS
AUTO HEADLIGHTS FAIL DURING OPERATION, DRIVING IN RURAL NON LIGHT SENSITIVE AREAS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153392March 22, 2006
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT, EQUIPMENT ADAPTIVE/MOBILITY
THE REVERSE SENSING SYSTEM WORKED FLAWLESSLY FOR THE FIRST 5000 MILES. NOW IT GOES OFF EVERYTIME I PUT THE CAR IN REVERSE WHEN THERE IS NOTHING NEAR THE REAR OF THE CAR. NOW I DISREGARD THE WARNING BEEPS WHICH IS DANGEROUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151782March 4, 2006
FUEL SYSTEM, GASOLINE:STORAGE
FAILURE TO PROTECT OUTER EDGES OF FUEL TANK SHARP OBJECT KICKED UP FRONT TIRE PERFORATED TANK ON FORD 500. 2006 HAVE TO REPLACE TANK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151717March 3, 2006
STRUCTURE
DT*: THE CONTACT STATED WHILE DRIVING 65MPH AND A SEMI TRUCK DRIVES PAST, THE HOOD WILL RAISE A FOURTH OF AN INCH. WIND COMES THROUGH THE RADIATOR AND RAISES THE HOOD. UPON INSPECTION THE DEALER AGREED THE PROBLEM OCCURS, BUT WAS UNABLE TO CREATE A REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150928February 22, 2006
STRUCTURE
DT*: THE CONTACT STATED THERE WAS AN INTERMITTENT WHISTLING NOISE COMING FROM UNDER THE DASH. THE DEALERSHIP REFUSED TO ADDRESS THE PROBLEM; THEREFORE, NO REPAIRS HAVE BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149266February 2, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
DT*: THE CONTACT STATED THE REAR BRAKE PADS WERE DISINTEGRATING; THIS WAS NOTICED WHILE WASHING THE VEHICLE. THE DEALERSHIP AND MANUFACTURER DETERMINED IT WAS A COSMETIC PROBLEM. THE DEALERSHIP SUGGESTED THE CONTACT PURCHASE A PLASTIC SHIELD TO KEEP THE DUST OFF OF THE BRAKE PADS. THE CONTACT CLEANED THE DUST OFF OF THE BRAKE PADS AND STATED IT TAKES 20 MINUTES ON EACH SIDE. UPDATED 3/3/2006 - THE CONSUMER BELIEVES THAT THE BRAKES MAY NOT BE RELEASING ALL THE WAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149187February 1, 2006
STEERING
DT*: THE CONTACT STATED AT 30 MPH, THE STEERING WHEEL WAS PULLED TO THE LEFT TO AVOID A CURB AND THE STEERING FAILED. AT THE TIME OF THE INCIDENT THE CONTACT WAS NOT IN THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHERE IT WAS DETERMINED THE VEHICLE HAD BEEN IN AN ACCIDENT. THE KNUCKLE, PISTON, AND SPRING WERE REPLACED. UPDATED 02/28/06
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149127January 31, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY 2006 FORD 500 ELECTRIC WINDOW REGULATOR GOES DOWN WHEN PULLING UP ON THE WINDOW CONTROL UNLESS YOU WAIT 5 SECONDS AFTER LOWERING THE WINDOW. THIS IS NOT ACCEPTABLE SINCE THE WINDOW UP OR DOWN BUTTON CONTROLS SHOULD DO WHAT ARE MEANT TO DO - NOT THE OPPOSITE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147482January 11, 2006
AIR BAGS:FRONTAL
PURCHASED A NEW FORD FIVE HUNDRED IN OCTOBER OF 2005. I WAS UNFORTUNATELY INVOLVED IN AN ACCIDENT, THAT CAUSED EXTENSIVE DAMAGE TO THE FRONT END OF THE VEHICLE. MY CONCERN IS THAT THE AIR BAGS NEVER DEPLOYED. WITH THE AMOUNT OF DAMAGE I WOULD HAVE THOUGHT THEY WOULD HAVE DEPLOYED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10148658January 10, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE, ENGINE AND ENGINE COOLING:ENGINE
CONSUMER 2005 FORD 500 DOOR CAME OPEN WHILE DRIVING. *TS WATER LEAKED INTO THE VEHICLE FROM THE DOORS. THE DEALER REPLACED BOTH FRONT DOOR LATCHES AND NEW WATER CANELS. THE DASH HAD A BUBBLE IN THE LEATHER AND THE DEALER REPLACED IT. THE MOLDING WAS COMING OFF THE VEHICLE. THE VEHICLE WOULD NOT START ON ONE OCCASION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145731December 20, 2005
VEHICLE SPEED CONTROL
DT: THE CONTACT STATED WHEN APPLYING BRAKE PRESSURE THE ENGINE REVVED AT AN ELEVATED LEVEL. HE SHIFTED THE VEHICLE INTO NEUTRAL. WHEN THIS OCCURRED AND THE RPMS SUBSIDED. HE TOOK THE VEHICLE TO THE DEALER, WHO PERFORMED A DIAGNOSTIC TEST, BUT THIS DID NOT PRODUCE ANY CODES INDICATING THE SOURCE OF THE PROBLEM. THEREFORE, NO REPAIRS WERE MADE. HE CONTACTED THE MANUFACTURER AND THEY REFERRED HIM BACK TO THE LOCAL DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142090October 25, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD FIVE HUNDRED 2005 WITH BRAKE FAILURE, DEFECTIVE RADIO, DRIVER SIDE WINDOW REGULATOR REPLACED TWICE. *** NO ANSWER REQUIRED*** *TS THERE WAS A NOISE IN THE REAR END OF THE VEHICLE, THE LEFT REAR BRAKE CALIPER AT THE PISTON SEAL WAS LEAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139881October 17, 2005
PARKING BRAKE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: THE PARKING BRAKE IN THE REAR WHEEL AREA DID NOT RELEASE PROPERLY. THE CONTACT NOTICED THE PROBLEM IN THE MIDDLE OF SEPTEMBER 2005. HE COULD SMELL A HOT ODOR INSIDE OF THE VEHICLE. THE WHEELS WERE ALUMINUM, AND THE REAR WHEELS WERE BLACK FROM BRAKE LINING DUST. THE CONTACT TOOK VEHICLE TO A DEALERSHIP TWICE. THEY WERE UNABLE TO FIND THE CAUSE OF THE PROBLEM WITH THE PARKING BRAKE. THE CONTACT WILL BE TAKING THE VEHICLE TO DEALE R AGAIN. THE CONTACT NOTICED GROVES FORMING ON THE BRAKE ROTORS. *AK UPDATED 11/29/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139254October 11, 2005
STRUCTURE
DT: THE CONTACT OWNS A 2005 FORD NEW MODEL 500 THAT HAD A LIGHT TAN INTERIOR INCLUDING THE DASHBOARD. DUE TO THE INTERIOR COLOR THERE WAS A REFLECTION FROM THE WINDSHIELD THAT WAS PRESENT ONLY IN DAYLIGHT HOURS. THERE HAVE BEEN NO ACCIDENTS OR INJURIES, BUT THE CONTACT WISHED TO FILE A SAFETY COMPLAINT AT THIS TIME. THE CONTACT PUT A BLACK BLANKET TO ELIMINATE THE REFLECTION WHILE DRIVING DURING THE DAY. THIS WAS NO LONGER A PROBLEM WITH THE CONTACT. THE CONTACT CONTACTED FORD, AND THEY WOULD NOT RETURN HIS CALLS REGARDING THE MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137941September 28, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE ATTEMPTING TO ACCELERATE, ELECTRONIC THROTTLE IS VERY SLOW TO RESPOND. IN TIMES WHEN NEEDING TO ACCELERATE IMMEDIATELY, THROTTLE WILL NOT LET YOU. IT CAN BE VERY SCARY. THIS IS A BIG SAFETY CONCERN FOR ME. DEALER HAS NO SOLUTION TO THE PROBLEM. DEALER SAID IT IS COMMON WITH OTHER 500'S. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134980September 23, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONTACT OWNS A 2005 FORD 500 SEL. THE VEHICLE WAS MADE WITH A SIX SPEED AUTOMATIC TRANSMISSION. WHEN GOING DOWN HILL IT HAS A OVERDRIVE IN THE TRANSMISSION. WHEN THE CONSUMER REMOVED HIS FOOT FROM THE ACCELERATOR THE VEHICLE BEGAN TO SPEED UP GOING DOWN HILL AND IF PRESSING THE BRAKES FOR A LONG DISTANCE, THE BRAKES WILL GET HOT. MANUFACTURER TOLD HIM THAT THIS WAS THE WAY THE VEHICLE WAS DESIGNED. THE CONTACT FELT THAT THERE SHOULD BE SOME WAY TO TURN THE OVERDRIVE OFF. HE OWNED OTHER FORD VEHICLES THAT HAD THE OPTION TO TURN THE OVERDRIVE OFF. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137315September 22, 2005
STRUCTURE:BODY
PAINT CHIPS DUE TO WHAT I FEEL IS A BODY FLAW. THE TIRES FLIP SMALL GRAVEL AGAINST THE FLARE DIRECTLY BEHIND THE REAR CAR DOORS. THIS CAUSED CHIPS IN THE PAINT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135289September 4, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SUSPENSION
CONTINUATION OF SUSPENSION AND BRAKE PROBLEMS AFTER LAST FILING WITH NHTSA. BRAKING IN WET WEATHER, DESCENDING STEEP GRADE, CAR PULLS AND FADES. 2 DAYS AFTER LONGMONT FORD HAD CAR FOR 6 DAYS AND RETURNED IT WITH CLEAN BILL OF HEALTH. OMERA FORD DIAGNOSED BRAKE AND TRANSMISSION PROGRAMMING PROBLEMS AND ONCE AGAIN TURNED DOWN REAR ROTORS TO VERY CLOSE TO MINIMUM SPECIFICATIONS. CONSUMER REPORT JAN 2005 REPORTS SIMILAR ISSUES WITH BRAKING, AUTO-WEEK MAY-16-2005 REPORTS BRAKE FADE AND STABILITY PROBLEMS IN THEIR TEST TRACK REPORT. THIS IS A FIRST MODEL YEAR CAR FOR FORD WHICH IS BASED OFF OF A MODIFIED VOLVO DESIGN OF UNDER-CARRIAGE. THE VEHICLE IS NOW PARKED WITH AN AFFIDAVIT OF NON USE ON IT BECAUSE OF THE NUMBER OF INCIDENTS AND REPAIRS THAT HAVE OCCURRED ON REAR SUSPENSION AND BRAKES. FORD AT ARBITRATION MAINTAINED THAT IN LATE JULY THERE WERE MORE TSB'S ISSUED FOR THE 2005 FORD 500, BUT I AM UNABLE TO FIND SAME ON NHTSA WEBSITE. WITH THE NUMBER OF INDEPENDENT TRADE AND CONSUMER PUBLICATIONS THAT SITE THE SAME ISSUES THAT I AM HAVING WITH THIS CAR, I PETITION NHTSA TO PULL SOME OF THESE EARLY MODEL CARS AND SUBJECT THEM TO SUSPENSION AND BRAKING TEST AS STATED IN NHTSA 99.6583-1 CONSUMER BRAKING INFORMATION INITIATIVE, ABERDEEN TEST CENTER FALL 1998. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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