Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10175531December 7, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED FORD FIVE HUNDRED IN FEBRUARY 2006, AN SEL AUTOMATIC. AROUND 15,000 MILES BEGAN NOTICING TRANSMISSION ISSUES, MOSTLY HESITATION WHEN SHIFTING INTO GEAR. FIRST MAJOR INCIDENT OCCURRED OCT. 22, 2006 WHILE TRAVELING AT 65 MILES PER HOUR ON THE FREEWAY, ENGINE REVVED WHILE PRESSING THE GAS PEDAL BUT VEHICLE SLOWED AS IF IT WAS IN NEUTRAL. THEN IT PUNCHED VIOLENTLY AND RESUMED DRIVING NORMALLY. WE PULLED OVER THINKING SOMETHING MAJOR WAS WRONG WITH THE VEHICLE. WE BEGAN OUR JOURNEY AGAIN AND HAD SEVERAL INCIDENTS OF MINOR PUNCHING OF THE TRANSMISSION, LIKE IT WAS SLIPPING OUT OF GEAR AND GOING BACK IN AGAIN. AFTER WE RETURNED HOME, THESE PROBLEMS WERE VERY INTERMITTENT. ABOUT 2 WEEKS LATER WHILE DRIVING ON THE FREEWAY, THE VEHICLE SLIPPED OUT OF GEAR AND ALMOST CAME TO A COMPLETE STOP BEFORE RE-ENGAGING. WE BROUGHT IT TO THE FORD DEALER THE SECOND WEEK IN NOVEMBER. THEY SAID THEY COULD NOT DUPLICATE THE ISSUE, HOWEVER THEY SAID THERE WAS A COMPUTER TECHNICIAN LOG THAT SUGGESTED A RESET. THEY RESET THE COMPUTER, CHANGED THE OIL, CHECKED THE TRANSMISSION FLUID, ETC. A FEW DAYS LATER THE TRANSMISSION WAS BACK TO SLIPPING INTERMITTENTLY. ON NOVEMBER 20, 2006, THE SEVERE PUNCHING BEGAN AGAIN, SO BAD THIS TIME THE VEHICLE ALMOST CAME TO A COMPLETE STOP. WE HAD TO SHIFT THE GEAR INTO 2ND BEFORE IT ENGAGED AND WE WERE ABLE TO ACCELERATE. SINCE WE WERE ON VACATION, WE HAD TO CONTINUE ON OUR TRIP WITH THE TRANSMISSION SLIPPING IN AND OUT OF GEAR. WHEN WE RETURNED FROM OUR TRIP, BACK TO THE FORD DEALER WE WENT. WE TOOK THE TRANSMISSION TECHNICIAN GUY FOR A TEST DRIVE AND LUCKILY WE WERE ABLE TO DUPLICATE THE PROBLEM. HE WAS AMAZED, HADN'T SEEN ANYTHING LIKE IT BEFORE. HE TALKED TO OTHER TRANSMISSION TECH'S WHO WERE STUMPED BY THE PROBLEM, TOO. HE ENDED UP CALLING FORD HEADQUARTERS AND SPOKE WITH THE ENGINEERS. THEY DECIDED A COMPLETE REPLACEMENT OF THE TRANSMISSION WAS IN ORDER BECAUSE THEY WEREN'T SURE WHAT WAS CAUSING THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175307December 6, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I TOOK MY 2005 FORD 500 WITH 18,000 MILES TO THE DEALER FOR A NOISE IN THE BACK OF THE CAR AND AFTER REPLACING THE STRUT UNDER WARRANTY TO TAKE CARE OF THE NOISE, I WAS TOLD THAT THE CAR NEEDED NEW REAR BRAKES AND ROTORS. THERE IS ABSOLUTELY NO REASON WHY REAR BRAKES SHOULD BE REQUIRED AND CERTAINLY NO EXCUSE FOR THE ROTORS NEEDED TO BE REPLACED WHEN THE VEHICLE ONLY HAVE 18,000 MILES AND THE FRONT BRAKES ARE FINE. IT IS CLEAR THAT THIS VEHICLE HAS A DESIGN PROBLEM SINCE THE REAR BRAKE WHEELS ARE DOING MOST OF THE WORK. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESS BY FORD AND NHTSA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175031December 3, 2006
SERVICE BRAKES, HYDRAULIC
SUBJECT: EXCESSIVE REAR BRAKE WEAR ON 2005 FORD FIVE HUNDRED. NEW CAR WAS PURCHASED FROM LOCAL FORD DEALERSHIP ON APRIL 17, 2005. REAR BRAKE PADS WERE REPLACED AND ROTORS TURNED BY FORD DEALERSHIP ON APRIL 13, 2006 AT 29,976 MILES. FORD DEALERSHIP REPLACED THE REAR BRAKE PADS AND ROTORS ON NOV. 17, 2006 AT 46,691 MILES. WHY DID THE FORD FACTORY REAR BRAKE PADS/ROTORS GET 29,976 MILES AND FORD DEALERSHIP INSTALLED REAR BRAKE PAD/ROTORS GET ONLY 16,715 MILES? PADS FRONT: FORD FACTORY INSTALLED STILL ON CAR WITH 46,691 MILES: LEFT FRONT: OUTSIDE 6MM THICK INSIDE 8MM THICK RIGHT FRONT: OUTSIDE 6 MM THICK INSIDE 8 MM THICK PADS REAR: FORD DEALERSHIP INSTALLED NEW 0 MILES LEFT REAR: OUTSIDE 8 MM THICK INSIDE 10 MM THICK RIGHT REAR: OUTSIDE 8MM THICK INSIDE 10 MM THICK FORD RECOMMENDED REPLACEMENT OF BRAKE PADS IS LESS THAN 3 MM. THE FRONT PADS ARE 6 INCHES LONG AND THE REAR PADS ARE ONLY 2 INCHES LONG. WHY ARE THE REAR PADS ONLY 1/3 THE SIZE OF THE FRONT PADS? THE REAR WHEEL RIMS ARE ALWAYS BLACK WITH EXCESSIVE BRAKE DUST. THE FRONT WHEEL RIMS HAVE VERY LITTLE BRAKE DUST. THE REAR WHEELS WHEN JACKED UP AND SPUN BY HAND SEEM TO DRAG ON THE PADS/ROTORS. OTHER CARS I HAVE WILL SPIN BY HAND 8 TO 10 SECONDS. THE FORD 500 WILL SPIN ONLY 3 SECONDS. IS IT POSSIBLE THE EMERGENCY BRAKES ARE THE PROBLEM FOR THIS DRAG AND WEAR? THE FORD DEALER IS HELPFUL, BUT FORD WARRANTY IS ONLY 18,000 MILES/12 MONTHS ON FACTORY INSTALLED BRAKES, AND 12,000/12 MONTHS ON FORD DEALERSHIP INSTALLED BRAKES. I HAVE FILED A COMPLAINT WITH THE FORD MOTOR CO. CUSTOMER RELATIONSHIP CENTER. THEIR ANSWER WAS THAT THERE ARE NO BRAKE PROBLEMS. FORD DEALERSHIP CHECKED WITH THE FORD FACTORY TECH AND AGAIN NO BRAKE PROBLEMS. NHTSA WEB SITE HAS 11 COMPLAINTS LIKE MINE. HOW CAN FORD CORP AND THE FORD DEALERSHIP TELL ME THERE ARE NO REAR BRAKE PROBLEMS WITH MY 2005 FORD FIVE HUNDRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174584November 28, 2006
ELECTRICAL SYSTEM:WIRING
THE ELECTRICAL SYSTEM THROUGH OUT THE CAR IS BEING HEARD IN THE SPEAKERS. IF THE SEATS, WINDOW, ETC., ETC. ARE TOUCHED YOU CAN HEAR THEM THROUGH THE BACK END WITH A LOUD ROARING NOISE. IT IS SO LOUD THAT YOU CAN NOT KEEP THE RADIO ON. IT ONLY REACTS WHEN IT IS EXTREMELY HOT, EXTREMELY COLD OR AFTER THE CAR HAS BEEN WASHED OR IT RAINS. WE HAVE TAKEN THIS TO THE DEALER WHERE THE AMP, RADIO, CD PLAYER AND SPEAKERS HAVE ALL BEEN REPLACED 3 TIMES. THEY HAVE EVEN ELIMINATED WATER LEAK WHICH ONLY LEAVES WIRING ISSUES IN WHICH THEY REFUSE TO REPLACE. OUR FEAR IS THAT IT COULD CAUSE FIRE. WE HAVE ARBITRATED AND CONTACTED CORPORATE AND THEY REFUSE TO DO ANYTHING ABOUT IT. WE EVEN TOOK THIS TO ANOTHER FORD DEALER IN WHICH THEY TOLD US AFTER SHOWING THEM ALL THE WORK ORDERS THAT THEY WILL NOT GET INVOLVED SINCE IT IS A PRE-EXISTING ISSUE THAT ANOTHER DEALER HAS TRIED TO RESOLVE MANY, MANY TIMES. JUST BE CAUTIOUS AND PLACE YOUR VEHICLE INSIDE AWAY FROM THESE CONDITIONS SO IT DOESN'T ACT UP AND CAUSE MORE ISSUES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174447November 27, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE ATTEMPTING TO PUT THE VEHICLE IN REVERSE, THE REAR ROTORS MADE A GRINDING NOISE WITH NO PRIOR WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHO REPLACED THE ROTORS DUE TO BRAKE PAD DAMAGE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHO STATED THERE WAS A SERVICE BULLETIN ADVISORY IN REGARDS TO THIS MATTER # 10014650 ABOUT THE SERVICE BRAKES, HYDRAULIC. THE VEHICLE WAS ON ITS THIRD SET OF BRAKE PADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173781November 18, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I PURCHASED A 2005 FORD 500 NEW IN JULY 2005. I HAD IT SERVICED BY THE BOOK AT MY DEALERSHIP. ON NOV 14,2006 I TOOK IT IN FOR A ROUTINE OIL CHANGE AND THE 22,000 MILE CHECK UP. I WAS TOLD IT NEEDED NEW REAR BRAKES AND "ROTORS". SINCE 75% OF THESE MILES ARE ALL HIGHWAY MILES (VERY LITTLE BRAKING), THERE IS ABSOLUTELY NO REASON WHY REAR BRAKES SHOULD BE REQUIRED....AND CERTAINLY NO EXCUSE FOR THE ROTORS NEEDING REPLACED. SINCE I TAKE EXTREMELY GOOD CAR OF MY VEHICLES, INCLUDING WASHING IT BY HAND, I HAVE NOTICED SINCE I BOUGHT IT THAT THE REAR WHEELS ARE ALWAYS BLACK WITH BRAKE DUST. THE FRONT WHEELS ARE TYPICALLY CLEAN. THAT MUST MEAN THE REAR WHEELS ARE DOING MOST OF THE WORK. THIS IS WITHOUT A DOUBT AN ENGINEERING ISSUE. ALSO, HAVING VISITED THE NHTSA WEBSITE, IT IS LITTERED WITH COMPLAINTS FROM OTHER FORD 500 OWNERS EXPERIENCING THE EXACT SAME PROBLEM. AND VIA THEIR REPORTS, A DENIAL BY FORD THAT THERE IS NOT PROBLEM. (WONDER WHY THEY ARE ON THE ROPES AS A CAR MAKER???) I "CHATTED WITH THE SERVICE ADVISOR TO NO AVAIL. I PLAN ON GOING HIGHER....WISH ME LUCK. ON THE OTHER HAND, I PRESENT TO BETWEEN 15 AND 20 THOUSAND INDIVIDUALS EACH YEAR ACROSS THE COUNTRY TALKING ABOUT INTEGRITY AND CUSTOMER SERVICE. FORD IS ABOUT TO LEARN THE TRUE MEANING OF THE TERM "CUSTOMER TERRORIST". I CAN ASSURE THEM THAT I WILL GET MY MONEY'S WORTH A COUPLE OF HUNDRED TIMES OVER. MAYBE YOU SHOULD WISH THEM LUCK...THEY ARE GOING TO NEED IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171372October 19, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2005 FORE FIVE HUNDRED- THE FOLLOWING PROBLEMS HAVE OCCURRED; 1)FOUR TIMES THE CHECK TRANSMISSION LIGHT HAS COME ON , AND CAR THEN WAS UNABLE TO DRIVE FASTER THAN 40 MPH. EACH TIME CAR WAS BROUGHT TO THE DEALERSHIP FOR REPAIRS, INCLUDING REPLACING MODULES AND THE TRANS AXLE PAN. CURRENTLY THE CAR AT THE DEALERSHIP FOR THIS PROBLEM. 2) ON TWO SEPARATE OCCASIONS DRIVER'S SIDE FRONT WINDOW WOULD GO TO THE DOWN POSITION WHEN THE BUTTON WAS PRESSED FOR THE UP POSITION. THE WINDOW MOTOR AND HARNESS WERE REPLACED AFTER THE FIRST INCIDENT. CURRENTLY AT DEALERSHIP FOR THIS PROBLEM ALSO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170929October 16, 2006
SERVICE BRAKES, HYDRAULIC
I HAVE HAD MY REAR BRAKES ON MY FORD 500 CHANGED TWICE. VEHICLE HAD 53,000 MILES ON WHEN SECOND BRAKE JOB WAS DONE. DEALERSHIP STATED "THEY ARE SEE THE REAR BRAKES GO ABOUT EVERY 20,000 MILES. HEAVY BRAKE DUST AND HEAT AROUND BRAKES ARE ALSO A CONCERN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170477October 11, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2005 FORD 500 ROBIN MARSHALL FORD MOTOR COMPANY EXECUTIVE OFFICES FORM LETTER STATES THAT FORDS "REVIEW INDICATES THAT THE PREVIOUS DECISION PROVIDED BY FORD MOTOR COMPANY IS APPROPRIATE" DATED OCT 3 2006 AS I WAS WATCHING CNN NEWS ABOUT RECALL 06V383000 AND FORD # 06S45 OF SEPT 28 2006. PURCHASED MARCH 28 2005 AND AS PREVIOUSLY REPORTED NUMEROUS SUSPENSION AND BRAKING PROBLEMS. ODI ID NUMBER : 10123895 - ODI ID NUMBER : 10135289 AND NUMEROUS COMMUNICATIONS WITH FORD THEY FINALLY HAD DAVE MUNN FORD REP HAVE THE CAR TOWED TO OMEARA FORD FOR AN INSPECTION. THE VEHICLE HAS BEEN SITTING FOR 15 MONTHS WITH A COLORADO AFFIDAVIT OF NON USE FOR SAFETY RELATED ISSUES, AFTER OMEARA FORD GROUND DOWN THE REAR ROTORS TO WITHIN 1/1000 OF MINIMUM AND BRAKING ISSUES CONTINUED . I HAD A HEART ATTACK AND 5 WAY BYPASS AND CANNOT TAKE THE STRESS THIS VEHICLE HAS PUT ME UNDER. I CONSIDER THE CAR UNSAFE TO DRIVE. FORDS INSPECTION WAS A SHAM, AS OMEARA FORD'S SERVICE TICKET INDICATES NO MILEAGE IN AND 5000 MILES OUT BUT THE CAR HAS 4190 MILES ON IT TODAY. THE SERVICE TICKET INDICATES NO-TROUBLE FOUND PLUS THE ROTORS WERE STILL RUSTY WHEN THE CAR ARRIVED BACK AT MY RESIDENCE. EVEN BRAKING AND STRAIGHT TRACKING ON THE ROAD WITH THIS CAR HAS ALWAYS BEEN AN ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170008October 5, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE TRAVELING 55 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE DROVE OFF THE ROAD AND INTO AN EMBANKMENT OF A CREEK FLIPPING THE VEHICLE ONTO ITS ROOF. THE FRONT AIRBAGS FAILED TO DEPLOY ALTHOUGH THE SIDE CURTAIN AIR BAGS DEPLOYED AND THE SEAT BELT WAS WORN. A FENCE POST WAS DAMAGED IN THE ACCIDENT. THE CONTACT WAS TAKEN TO THE HOSPITAL AND TREATED FOR BUMPS AND BRUISES TO THE BODY AND HEAD. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO AN IMPOUND AND THE MANUFACTURER WAS NOTIFIED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10169368September 27, 2006
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
BRAND NEW 2005 FORD 500 PURCHASED ON SEPTEMBER 24 2005 BEGAN AT 15000 MILES WITH BRAKE PROBLEMS. SAME PROBLEM OCCURRED AT 30,000 MILES. MY JOB IS 100% SALES AND MY CAR IS MY ONLY REVENUE PROVIDER. AT 35,000 CAR SHOWING PROBLEMS WHEN HITTING THE GAS, IT WOULD NOT RUN. AT 39,000 MILES AN ELECTRIC SHORT CIRCUIT. AT 39,000 I ASKED THE DEALER TO RECHECK THE WHOLE CAR THAT IT WAS SHOWING TRANSMISSION AND BRAKE PROBLEMS. AT 43,000 MILES NOW IS SITTING IN THE FORD DEALER WHERE I PURCHASED AT SINCE LAST FRIDAY SEPT 22,2006. THE FORD DEALER MECHANICAL DIRECTOR WAS INSIDE THE CAR AND ME TEST DRIVING IT, AND COULD NOT BELIEVE THE PROBLEMS WITH THE TRANSMISSION. HIS WORDS WERE' IF THIS WAS MY CAR I WOULD NOT BE SITTING IN IT, IT'S A RISK TO ANYONE'S LIFE" TODAY, FORD INFORMED ME THAT THEY HAVE TO BRING THE TRANSMISSION DOWN AND OPEN IT. THEY ASK ME EVERY TIME TO SIGN IN ACCEPTANCE THEY WILL PAY FOR EVERYTHING. IT IS BEING REPORTED TO CONSUMER AFFAIRS DEPARTMENT TOMORROW, I HAVE NOTIFIED THE BANK WHO GAVE ME THE LOAN. THIS DOES NOT INCLUDE ALL THE CAR RENTAL EXPENDITURES I'VE HAD TO INCUR IN ADDITION TO CONSTANT REPAIRS PRIOR TO CAR REACHING 1 YEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169189September 25, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH AND RELEASING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT SLOW DOWN. IT WAS DRIVEN TO THE DEALER WHO DETERMINED THE VEHICLE WAS DESIGNED THAT WAY. THE CONSUMER STATED IF SEEMED AS THOUGH THE VEHICLE WAS SET ON CRUISE CONTROL. UPDATED 10/13/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169147September 24, 2006
SUSPENSION:REAR
REAR AND FRONT SUSPENSION HAVE FAILED WITHIN FIVE MONTHS OF POSSESSION. FIRST REPAIR ATTEMPT ON REAR SUSPENSION OCCURRED IN MAY 2006, JUST 4 WEEKS AFTER PURCHASING THE 2005 MODEL. FORD CERTIFIED TECHNICIANS CLAIMED THERE WAS A LOOSE BRACKET AND THAT PROBLEM WAS SOLVED BUT PROBLEM WITH NOISE AND HARD BOUNCE STILL OCCURRED. SECOND REPAIR ATTEMPT OCCURRED ONE MONTH LATER, FOUND BROKEN RIGHT, REAR SHOCK. REPAIR TOOK THREE DAYS. FOUR DAYS LATER HAD TO RETURN TO GET FRONT END ALIGNED. ON SEPTEMBER 9, 2006, TOOK BACK AGAIN FOR SAME NOISE COMING FROM RIGHT REAR SHOCK. CERTIFIED TECHNICIANS STATED THAT THERE WAS NOT FIX FOR PROBLEM AND SIMPLY GREASED CABLES. TAKING BACK TO SHOP TO ADDRESS FRONT SUSPENSION NOISE AND HANDLING PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168623September 19, 2006
TIRES:TREAD/BELT
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH ON THE INTERSTATE, THE RIGHT REAR TIRE BLEW OUT WITHOUT WARNING. THERE WERE NO OBVIOUS ROAD HAZARDS. COMPLETE TREAD SEPARATION WAS PRESENT. THE CONTACT MANAGED TO PULL OVER WITHOUT INCIDENT. THE TIRE WAS REMOVED AND TAKEN TO THE DEALER WHO DETERMINED THERE WAS A PINHOLE IN THE TIRE THAT POSSIBLY CAUSED THE INITIAL BLOWOUT. THE TIRE WAS SHIPPED TO THE MANUFACTURER FOR FURTHER INSPECTION. THE TIRE WAS A PIRELLI P225/55R18, DOT # N9WNF7. UPDATED 10/31/2006 - PIRELLI REPLACED ALL FOUR TIRES UNDER THE CONDITION THAT ALL FOUR TIRES BE SENT TO THEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168553September 18, 2006
TIRES
CONTINENTAL TIRES (215/60/17), CHUNKS OF THE TIRE ARE COMING OFF. CONTACTED MANUFACTURER ABOUT ISSUE, DID NOT SEEM TO BE CONCERNED ABOUT THE ISSUE (JOSE). FORD ALSO WAS CONTACTED ABOUT THE ISSUE AND THEY TOO DID NOT SEEM CONCERNED, HOWEVER BOTH PARTIES ACKNOWLEDGE THAT THERE IS SOMETHING WRONG WITH THE TIRES. A COMMON QUESTION OF BOTH WAS, DO I DRIVE ON GRAVEL ROADS. I TOLD THEM I DID NOT, HOWEVER FORD DEALER SAID THAT THERE WAS SHELL AND SMALL GRAVEL ON UNDERSIDE OF CAR. THERE HAVE BEEN ROADS REPLACE IN THE AREA THAT I HAVE DRIVEN ON. BOTTOM LINE. I NOW HAVE CONCERNS ABOUT THE TIRE SAFETY ON MY CAR AND BOTH FORD AND CONTINENTAL WILL REPLACE THEM FOR A COST, BUT BOTH REFUSE TO ACKNOWLEDGE A TIRE "ISSUE" AT THIS TIME. WILL SOMEONE HAVE TO DIE BEFORE SOMETHING IS DONE. I AT ONE TIME OWNED A FORD EXPLORER AND WENT THOUGH THOSE "ISSUES". HAVE THERE BEEN ANY OTHER COMPLAINTS ABOUT THE TIRES ON THE FORD 500 OR CONTINENTAL TIRES? COULD SOMEONE LOOK INTO THIS ISSUE AND ASSIST ME. THANK YOU FOR YOUR ASSISTANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168112September 13, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE DRIVING MY 2005 FORD FIVE HUNDRED WITH 18000 MILES ON IT ALL GAUGES DROPPED TO ZERO. THE LIGHTS WENT OUT AND AIR BAG FAILURE LIGHT CAME ON. I TOOK THE VEHICLE TO THE DEALER WHO SAID THEY NEEDED TO ORDER A NEW DASH CLUSTER PANEL ,AFTER 2 WEEKS CALLED DEALER AND WAS TOLD IT WOULD TAKE A MONTH TO GET PART I WAS TOLD BY ANOTHER MECHANIC THAT CAR WAS UNSAFE TO DRIVE BECAUSE OF AIR BAG WAS IN FAILURE MODE. NOT ONCE WAS I TOLD THIS BY DEALER. HAS NOT BEEN REPAIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166342August 23, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ON THE TWO OCCASIONS THAT WE HAD SNOW THIS PAST WINTER, MY FORD 500 BEGAN TO SURGE UNCONTROLLABLY AND THE ENGINE FAILURE LIGHT CAME ON WHEN ACCELERATING. IT BECAME NECESSARY TO PULL TO THE SIDE OF THE ROAD AND TURN THE VEHICLE IGNITION OFF. WHEN I RESTARTED, THE TROUBLE LIGHT WAS OFF AND I CONTINUED MY JOURNEY HOME. WITHIN A FEW MINUTES THE SAME PROBLEM OCCURRED, ENGINE FAILURE LIGHT AND THE SURGING. NEEDLESS TO SAY, IT TOOK QUITE AWHILE TO GET HOME. I BROUGHT THE VEHICLE TO AN AUTHORIZED FORD DEALER THE FIST TIME AND THEY COULD NOT FIND ANYTHING WRONG. AFTER THE SECOND SNOW STORM, AND THE SAME SYMPTOMS, THE DEALER SAID THE PROBLEM OCCURRED BECAUSE THE FILTER WAS INSTALLED BACKWARDS. SOMEWHAT SKEPTICAL, I ACCEPTED THEIR EXPLANATION BECAUSE OF MY GOOD RELATIONSHIP WITH THE DEALER OWNER AND SERVICE MANAGER. WHILE AT WORK THE OTHER DAY, I NOTICED A CO-WORKER WITH A SIMILAR TYPE VEHICLE AND INQUIRED AS TO HOW SHE LIKED THE FORD 500. HER RESPONSE SHOCKED ME WHEN SHE STATED THAT SHE LIKED THE VEHICLE, BUT HAD TROUBLE THIS PAST WINTER IN THE SNOW. SHE DESCRIBED THE SAME PROBLEM THAT I HAD EXPERIENCED AND NOW I WONDER HOW MANY OTHER 2005 FORD 500 OWNERS HAVE EXPERIENCED THE SAME PROBLEMS. I AM HOPING THAT YOU WILL BE ABLE TO ASSIST ME IN DETERMINE THE CAUSE OF THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166953August 22, 2006
WHEELS:LUGS/NUTS/BOLTS/STUDS, WHEELS
2006 FORD FIVE HUNDRED TIRE BLEW OUT CAUSING CONSUMER TO LOOSE CONTROL AND OVERTURN THE VEHICLE. *KB * THE CONSUMER STATED SHE FELT A VIBRATION PRIOR TO THE ACCIDENT. *JB THE CONSUMER STATED IT DID NOT APPEAR THAT THE INCIDENT WAS DUE TO A TIRE FAILURE. POSSIBLY THE LUG NUTS AND WHEEL WERE THE CAUSE. UPDATED 09/24/06. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10166123August 21, 2006
SEATS
DT*: THE CONTACT STATED THE VEHICLE HAS A STATIC BUILD UP AND ABOUT EIGHTY PERCENT OF THE TIME THE CONTACT EXITS THE VEHICLE THEY ARE SHOCKED. THIS ONLY OCCURS WHILE EXITING NOT ENTERING THE VEHICLE. THIS HAS HAPPENED SINCE THE VEHICLE WAS NEW AND THE DEALER DETERMINED IT IS THE CLOTH SEATS AND IS NOT FIXABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166187August 21, 2006
TIRES:TREAD/BELT
I HAVE A 2005 FORD FIVEHUNDRED THAT IS EQUIPED WITH CONTINENTAL CONTACT TOURING TIRES. ACCORDING TO CONTINENTAL'S WEBSITE, THESE TIRES SHOULD LAST FOR SIXTY THOUSAND MILES. CURRENTLY MY VEHICLE HAS 15,000 MILES ON IT AND TWO OF THE TIRES ARE COMPLETELY WORN OUT. I HAVE BEEN ADVISED BY MY DEALER THAT IT IS NOT SAFE TO DRIVE THE VEHICLE. CONTINENTAL STATES THAT FORD SHOULD WARRANTY THE TIRES. FORD STATES CONTINENTAL SHOULD WARRANTY THE TIRES. TIRES THAT WEAR OUT THIS QUICKLY MUST BE DEFECTIVE. THIS TYPE TIRE SHOULD BE INVESTIGATED FURTHER TO PREVENT SOMEONE FROM BEING IN AN ACCIDENT AND/OR BEING KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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