Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10367962November 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRAVELING ON MOUNTAIN HIGHWAY AND ATTEMPTING TO PASS TRACTOR TRAILER DEPRESSED THROTTLE AND TRANSMISSION DOWNSHIFTED TO NEXT LOWER GEAR THAN SLAMMED INTO THE NEXT LOWER GEAR. LOSS OF ALL ACCELERATION TRANSMISSION ILLUMINATED. THAN TRANSMISSION APPEARS TO HAVE ELECTRONICALLY DISENGAGED FROM ENGINE (NO FORWARD MOVEMENT AT ALL, MIND YOU I WAS TRYING TO PASS) ENGINE REVOLUTIONS INCREASED TO OVER 7,000 RPM. BOTH TRANSMISSION LIGHT AND CHECK ENGINE LIGHT ILLUMINATED. AFTER A BRIEF REST AT SIDE OF RODE VEHICLE RESTARTED AND COULD BE MOVED BOTH LIGHTS REMAINED ILLUMINATED. AFTER 5 OR 10 RESTARTS BOTH ERROR LIGHTS EXTINGUISHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366541November 17, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 FORD FIVE HUNDRED LTD AWD, VEHICLE ACCELERATED TO 4000 RPM WHILE IN REVERSE. VEHICLE IN SHOP FOR THREE WEEKS WAITING FOR REPLACEMENT PART, THROTTLE BODY. DEALER STATED PART ON BACK ORDER AND HE HAD TWO OTHER VEHICLE IN AT SAME TIME WITH SAME DIAGNOSIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365132November 9, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED LIMITED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BOX WAS THE CAUSE FOR FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363844November 3, 2010
ENGINE AND ENGINE COOLING, POWER TRAIN
OUR CAR STALLS WHILE DRIVING. IT OFTEN HAPPENS ON THE HIGHWAY, BUT ALSO ON RESIDENTIAL STREETS AND AT ALL SPEEDS. THE CAR WILL LURCH FORWARD, THE LIGHTS ON THE DASHBOARD WILL ALL LIGHT UP, AND THEN THE ENGINE WILL SHUT DOWN CAUSING US TO HAVE TO SHIFT INTO NEUTRAL AND TRY TO PULL OVER TO SAFETY. WHEN WE TRY TO RESTART THE CAR IT WILL SPUTTER AND DIE AGAIN. OCCASIONALLY WE WILL BE ABLE TO GET IT TO A PARKING LOT, WE HAVE HAD TO BE TOWED HOME. WE HAVE REPLACED THE FUEL PUMP AND SPARK PLUGS. THE FORD DEALERSHIP DROVE IT AND RAN DIAGNOSTICS ON IT FOR WEEKS AT A TIME AND FOUND NOTHING TO TELL THEM ANYTHING. THIS HAS BEEN HAPPENING EVERY WEEK OR SO FOR NEARLY A YEAR, AND NO ONE CAN TELL US WHAT'S WRONG. THERE ARE TIMES WHEN IT HAPPENS EVERY DAY, AND THERE ARE TIMES WHEN IT DOESN'T HAPPEN FOR A MONTH. MANY PEOPLE'S DESCRIPTION OF A DEFECTIVE TRANSMISSION BODY MATCHES OUR DESCRIPTION, BUT THAT PART IS, APPARENTLY, ON BACKORDER. THE CAR IS ESSENTIALLY UN-DRIVABLE, BECAUSE WE CANNOT COUNT ON IT TO GET TO US WORK ON TIME OR SAFELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363803November 2, 2010
ENGINE AND ENGINE COOLING
FORD FIVE HUNDRED (500). FAIL SAFE ENGINE MODE COMES ON AND ENGINE " SHUTS DOWN" HAVE TO PULL OVER AND RESTART CAR. IT SEEMS THAT IT DOESN'T WANT TO ACCELERATE WHEN YOU WANT, BUT DOES WHEN YOU DON'T WANT TO. SERIOUS SAFETY ISSUE. I HAD THROTTLE BODY "CLEANED" HOWEVER, CAR STILL IS NOT PERFORMING AS IT SHOULD. ON TOP OF THAT I HAD IT SERVICED, OIL CHANGE AND TUNE UP, AND I AM STILL HAVE PROBLEMS. PROBLEM STILL IS NOT CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361868October 23, 2010
ELECTRICAL SYSTEM, INTERIOR LIGHTING
I PURCHASED A 2005 FORD 500 4-DOOR SEDAN 2-1/2 YEARS AGO FROM A FORD DEALERSHIP. IT WAS DESCRIBED AS A "PROGRAM" CAR. I SOON NOTICED THAT THE DASHBOARD DISPLAY LIGHTS WOULD NOT LIGHT UP DURING DAYLIGHT HOURS, EVEN THOUGH THE RHEOSTAT WAS SET ON MAXIMUM BRILLIANCE. I PROVED THIS BY DRIVING INTO A DARK PARKING GARAGE AND SAW THAT THE SAID LIGHTS TURNED ON AT MAXIMUM. I ASKED THE SERVICE MANAGER ABOUT THIS AND HE SAID FORD HAD WIRED THE LIGHTS THROUGH THE SOLAR SWITCH VIA THE ELECTRONIC CONTROL UNIT AND COULD NOT BE CHANGED. THIS IS A DANGEROUS DISTRACTION WHEN DRIVING IN DAYLIGHT HOURS AND TO SEE THE INFORMATION O THE DASHBOARD THE RUNNING LIGHTS MUST BE TURNED OFF. IN MY OPINION THIS DEFECT NEEDS TO BE REMEDIED WITH A RECALL. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361543October 21, 2010
TIRES, TIRES:SIDEWALL
SEVERE SIDEWALL CRACKING OF CONTINENTAL CT95 TIRES. ISSUE WIDELY REPORTED ONLINE. TIRES AT 60% OF TREAD, 3.5 YEARS SINCE NEW. REMAINDER OF TIRE IS IN VERY GOOD CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361087October 18, 2010
SUSPENSION:FRONT
CAR HAS DEVELOPED A NOISE IN FRONT END. A KNOCKING WHEN TURNING WHEEL AT SLOW SPEEDS. IT HAS A SUSPENSION PROBLEM I AM CONCERNED FOR OUR SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360363October 13, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH IN THE DRIVEWAY. WHEN PRESSURE WAS APPLIED TO THE BRAKE PEDAL, A LOUD GRINDING NOISE SOUNDED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS; AND THE BRAKE LINING KIT WAS REPLACED UNDER A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER. THE IDENTICAL FAILURE OCCURRED THREE YEARS LATER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ROTORS AND BRAKE LINING KIT WERE REPLACED. THE FAILURE MILEAGE WAS 76,400. UPDATED 02/17/11*LJ UPDATED 05/02/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360193October 12, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
AT FIRST OUR 2005 FORD FIVE HUNDRED HAD ISSUES WITH INSTRUMENT CLUSTER FAILURES (BLACKING OUT AND NEEDLES ZEROING ETC. BUT NOW REAR BACK UP LIGHTS COME ON GOING DOWN THE HIGHWAY BECAUSE OF THIS ELECTRICAL PROBLEM. I BELIEVE THIS HAS TO BE CONSIDERED A SAFETY ISSUE AND SHOULD WARRANT A RECALL .THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359056October 4, 2010
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
I PURCHASED A FORD 500 07 IN MARCH OF 2010. PRIOR TO THE 60,000 MILE WARRANTY ENDING, I TOOK THE CAR BACK TWICE FOR A SURGING PROBLEM GOING FROM DRIVE/REVERSE. THE FIRST TIME THE SHOP COULD NOT FIND A PROBLEM. THE SECOND TIME THE SERVICE MGR. AND DAUGHTER DID A TEST DRIVE. RIGHT OFF THE BAT THE CAR SURGED. HE CALLED ME AND TOLD ME TO BRING THE CAR BACK ONE MORNING SO HE COULD KEEP IT ALL DAY. I COULD NOT DO THIS AT THE TIME, THIS IS MY ONLY MEANS OF TRANSPORTATION. ON 10/2/10 WHILE BACKING UP IN THE EMERGENCY LANE ON THE INTERSTATE. MY CAR ACCELERATED ON IT OWN, WHILE MOVING BACKWARDS. I HIT THE BRAKE THE ACCELERATOR WENT TO THE FLOOR. I LIFTED MY FOOT OFF THE BRAKE IT TOOK OFF AGAIN. THE RPM HAND WAS GOING CRAZY. I HAD NO CONTROL. THE CAR WENT INTO A SPIN, I ENDED UP IN THE DITCH WHILE HITTING ANOTHER CAR. LUCKILY WE ARE STILL ALIVE. *TR....UPDATED 08/08/16 *BF *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10359167October 4, 2010
FUEL SYSTEM, OTHER
2005 FORD 500 SUDDENLY SHOWS WRENCH AND CEL IN DASH AND CAR LOSES POWER WHILE DRIVING ON THE HIGHWAY, ALMOST RESULTING IN A REAR END COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358693October 1, 2010
SERVICE BRAKES, HYDRAULIC, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2006 FORD FIVE HUNDRED. CONSUMER WRITES REGARDING PREMATURE PAD AND ROTOR WEAR *TGW THE CONSUMER STATED SHE HEARD A GRINDING NOISE AND/OR DRAGGING NOISE COMING FROM THE REAR WHEELS. THE LEFT AND RIGHT WHEELS NEEDED NEW BRAKES AND ROTORS. THE CONSUMER STATED AN EXTENDED WARRANTY HAD BEEN ISSUED FOR THE BRAKES IN 2007, BECAUSE FORD KNEW THERE WAS A PROBLEM. ALSO, THE BLOWER MOTOR BEHIND THE GLOVE BOX HAD TO BE REPLACED AND THE REAR WINDOW DEFROSTER WAS DEFECTIVE AND HAD TO BE REPLACED AS WELL. THE GASKET BETWEEN THE CRANK SHAFT SUPPORT HOUSING WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358588October 1, 2010
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
I OWN A FORD 500 2007. THE ENGINE SEEMS TO REV UP WITH OUT PRESSING THE GAS PEDAL. IF YOU ARE AT A STOP SIGN AND RELEASE THE BRAKE THE CAR WILL LUNGE FORWARD ON ITS OWN. I SPOKE TO A MECHANIC ABOUT THIS PROBLEM AND HE HAS ENCOUNTERED IT BEFORE WITH OTHER 500'S. HE TOLD ME ITS THE THROTTLE BODY. HE TOLD ME WHEN HE ORDERS THEM THEY ARE ON BACK ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358524September 30, 2010
POWER TRAIN
WE HAVE A 2007 FORD FIVE HUNDRED AND HAVE HAD ISSUES WITH THE THROTTLE BODY CAUSING A SURGE AND LUNGE WHEN WE PUT THE CAR FROM IDLE TO REVERSE OR DRIVE. THE CAR WILL LUNGE FORWARD SUDDENLY CAUSING SOME NEAR ACCIDENTS. ON TWO SEPARATE OCCASIONS WHEN THE TEMPERATURES ARE IN THE 90'S AND THE AC IS ON FULL BLAST THE CAR WILL SURGE AND LUNGE IN REVERSE AND THEN STALL. THE MECHANIC SAID IT WAS DO TO AN ISSUE WITH THE THROTTLE BODY AND THAT THERE HAVE BEEN MANY OTHER SIMILAR COMPLAINTS. I WAS THINKING THAT THERE SHOULD BE SOME SORT OF RECALL FOR THE THROTTLE BODY IN FORD FIVE HUNDREDS, BECAUSE THIS IS A MAJOR SAFETY ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358281September 29, 2010
POWER TRAIN
2006 FORD FIVE HUNDRED THROTTLE BODY FAILURE CAUSED CAR TO STALL ON HIGHWAY. THEN IT SURGED FORWARD LATER THAT DAY GOING FROM PARK TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358039September 28, 2010
VEHICLE SPEED CONTROL
I OWN A 2006 FORD FIVEHUNDRED. FROM THE VERY BEGINNING, MY CAR HAS LUNGED/SURGED FORWARD AND BACKWARDS. I CALLED FORD CORPORATE OFFICE ON THREE VARIOUS OCCASIONS TO FILE A COMPLAINT AND ASK FOR A REPAIR. EACH TIME I WAS TOLD THAT FORD WAS NOT RESPONSIBLE FOR DETERMINING THE PROBLEM. ON SEPT. 27, 2010, AT A STOP LIGHT, THE CAR SURGED TO 3000 RPM'S AND I WAS SCARED. I KEPT MY FOOT ON THE BRAKE, BUT I THOUGHT AT THAT SPEED, THE BRAKE MAY FAIL. I WAS GOING TO TURN THE CAR OFF, BUT INSTEAD, I TURNED THE AIR CONDITIONER OFF AND THE SURGING WAS REDUCED TO 1000 RPM'S. THIS IS A VERY DANGEROUS SITUATION. WHAT IS FORD WAITING FOR? THE CAR NEEDS TO BE RECALLED AND REPAIRS MADE, BEFORE A MAJOR ACCIDENT AND LAW SUITS ENSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357660September 26, 2010
ENGINE AND ENGINE COOLING
AT LOW SPEEDS, USUALLY WHILE EASING INTO MY GARAGE, OR WHILE BACKING OUT, THE ENGINE OF MY 2007 FORD 500 SURGES CAUSING THE VEHICLE TO LURCH. I TOOK THE CAR TO MY DEALER WHO DIAGNOSED THE PROBLEM AS "INTERNAL FAILURE WITH THROTTLE BODY ASSEMBLY" AND RECOMMENDED REPLACEMENT FOR AN ESTIMATED COST OF MORE THAN $800. I PAID $97.20 TO HAVE THE PROBLEM IDENTIFIED. IT SEEMS THIS IS A BASIC SAFETY ISSUE THAT THE MANUFACTURER SHOULD FIX IF IT IS HAPPENING REGULARLY. I AM LOOKING FOR INFORMATION TO GO BACK TO THE DEALER AND ASK THAT THEY FIX IT WITHOUT CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357709September 26, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT
70 DEGREE AIR BLOWING AT IDLE AND LOW SPEED. LOWERS TO 62 DEGREES AT HIGHWAY SPEED. NO CONDENSATION DRAINING THRU CONDENSATE TUBE. REFRIGERENT EVACUATED AND SYSTEM CHARGED WITH FRESH 134. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357221September 23, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. WHILE THE VEHICLE WAS IN REVERSE OR DRIVE THE VEHICLE SUDDENLY ACCELERATED. HE HAD TO DEPRESS THE BRAKES VERY QUICKLY IN ORDER TO SLOW DOWN OR STOP THE VEHICLE. THE DEALER WAS CONTACTED AND STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED, BUT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS CONTACTED BUT THERE WASN'T A FAVORABLE RESPONSE. THE FAILURE MILEAGE WAS 65,360.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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