Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10405842June 10, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD WHILE STOPPED WITH THE BRAKES ENGAGED. THE VEHICLE WOULD ALSO SURGE BACKWARDS WHILE REVERSING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A FAILURE WAS DIAGNOSED WITHIN THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405916June 10, 2011
POWER TRAIN
2007 FORD FIVE HUNDREDS FREQUENTLY SURGE FORWARD AND BACKWARD WHEN FIRST PUT INTO GEAR. THERE ARE HUNDREDS, IF NOT THOUSANDS OF OWNERS OF THESE CARS WITH THE SAME SAFETY ISSUE - POTENTIAL RUNNING OVER/INTO PEOPLE/OTHER CARS & STRUCTURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405927June 10, 2011
ENGINE AND ENGINE COOLING
AIR CONDITIONER HAS GONE OUT AT 27,465 MILES, WARRANTY HAS EXPIRED AND THEY TELL ME IT WILL COST 1700.00 DOLLARS TO FIX! NOT FIXED AT THIS POINT, WILL BE TALKING TO FORD DEALERSHIP ABOUT THIS ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405688June 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2006 FORD 500. CVT TRANSMISSION. 114,000 MILES . 3 WEEKS AGO, I NOTICED A SURGING ON OCCASIONS . FELT LIKE IT NEEDED TUNE UP. AFTER TUNEUP THE SURGING CONTINUED.MY MECHANIC SAID TO TAKE IT TO A FORD DEALER , HAVE IT CHECKED OUT. WHEN I DID , WAS TOLD BY THE SERVICE MANAGER THAT I NEEDED A NEW TRANSMISSION SLIPPING ON CONES IN TRANSMISSION, COST $5600.. SAID COULD NOT REBUILD TRANSMISSION , BECAUSE FORD DID NOT SUPPLY THEM WITH THE EQUIPMENT TO DO THIS. SAID THEY RAN TEST TO FIND PROBLEM WHILE DRIVING. WAS TOLD THEY ALSO CHECKED TRANSMISSION FLUID, AND IT WAS OK.COST WAS $80. TO FIND PROBLEM.THAT AFTERNOON , I CHECKED TRANSMISSION FLUID , AND DIPSTICK WAS HARD TO REMOVE , BECAUSE IT HAD NOT BEEN REMOVED SINCE CAR WAS NEW. AFTER GETTING IT TO FREE-UP, IT JUST SLIDES IN AND OUT. AFTER INSPECTING FLUID, NOTICED COLOR OF FLUID IS COLOR OF UNUSED MOTOR OIL..ALMOST CLEAR. ALSO HAD A FEW BUBBLES IN IT.COLOR IS SUPPOSED TO BE BLUISH-GREEN, AS IT GETS OLDER TURNS DARK GREEN, OR BROWN. WENT BACK TO FORD DEALERSHIP, INFORMED SERV. MGR THAT FLUID WAS NEVER CHECKED ALSO THERE WAS NO BELT , IT HAS A CHAIN IN IT. COST $900.+FOR CHAIN. HE SAID DRIVE CAR UNTIL WRENCH INDICATOR CAME ON .NEXT DAY,WRENCH APPEARED. CAR LOST POWER ,CONTINUED TO RUN ,HOWEVER COULD NOT REV RPMS. CUT OFF,THEN RESTARTED CAR, THIS CLEARS CODES..STILL IN LINGO. ALSO MOTOR SUPPORT ON TOP OF ENGINE IS BROKEN, THIS EFFECTS TRANSMISSION. PART IS PARTIALLY RUBBER AND HEAT FROM ENGINE CAUSES IT TO BREAK. COST OF THIS ON EBAY $200.THRU FORD, REPLACED $600+.THROTTLE CONTROL I UNDERSTAND IS LIKE $800.+SOMEONE NEED TO LOOK AT ALL THE PROBLEMS THAT ARE LISTED ABOUT THIS ON THE INTERNET.. I LOOKED AT TRADING CAR , VALUE ON TRADE WAS $5300. WITH GOOD TRANSMISSION..WHICH COST $5600.CAR IS A 2006 MODEL,. ARE CARS ONLY SUPPOSE TO LAST 5 YEARS. THE CVT WAS SUPPOSE TO BE SO GREAT TO HELP INCREASE MILEAGE BUT FORD USED IT A COUPLE OF YEARS , THEN WENT TO 6SPEED AUTO. HONDA HAS USED CVT FOR YEARS, NO PROBLEM. WHAT'S THE DEAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405740June 9, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT WAS UNABLE TO COOL THE VEHICLE. THE DEALER WAS NOT NOTIFIED OF THE FAILURE; HOWEVER, THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 63,785. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. THE VEHICLE HAD NOT BEEN REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405681June 8, 2011
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
CAR GOES INTO "ENGINE FAILURE MODE" WHILE DRIVING. ENGINE DIES AND POWER BRAKES AND STEERING GO OUT. WENT TO DEALER FOR INJECTOR FLUSH AND AND THROTTLE BODY CLEANING PLUS REPROGRAM PCM. STILL GET "ENGINE FAILURE MODE". VERY DANGEROUS. MY ONLY CAR. HAVE BEEN TOLD THIS IS VERY COMMON PROBLEM WITH THESE FORDS AND YET NO RECALL. I AM OUT $340 AND NO LASTING FIX. AT DEALER 5/18/1L. WHAT IS WRONG WITH GETTING THIS REPAIRED CORRECTLY. WENT TO MAROONE FORD, 1333 N. FEDERAL HWY. FORT LAUDERDALE, FL 33304. CAR NOW SITTING IN MY GARAGE. IT WON'T RUN AND I'M AFRAID TO DRIVE IT. IT STARTS BUT IS VERY ROUGH AND WON'T RESPOND TO GAS PEDAL. CAN I TRY AND DRIVE IT BACK TO THE DEALER AT 10 MPH WITHOUT DAMAGING THE ENGINE? I AM RETIRED AND DON'T HAVE THE BIG BUCKS TO REPAIR THIS CAR. WILL FORD PAY FOR THE REPAIR? THE FAILURE MODE HAS HAPPENED 4 TIMES SINCE THE REPAIR BUT HAS "FIXED" ITSELF UNTIL TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405398June 7, 2011
ELECTRICAL SYSTEM
DURING NORMAL OPERATION THE INSTRUMENT CLUSTER GAUGES (SPEEDOMETER, TACHOMETER, ETC..) SWING FROM 0 TO MAX AND THEN DOWN TO 0. THE GAUGES STAY LIKE THAT FOR AWHILE THEN RETURN TO OPERATION. DURING THE GAUGE OUTAGE THE REVERSE LIGHTS ON THE CAR COME ON. THIS COULD LEAD TO AN ACCIDENT IF THE DRIVER BEHIND YOU IS NOT PAYING ATTENTION AS WELL AS POSSIBLE EQUIPMENT VIOLATION TICKETS FROM THE LOCAL POLICE. THERE IS A TECHNICAL SERVICE BULLETIN ABOUT THE PROBLEM BUT FORD DOESN'T SEEM TO THINK THIS IS A SAFETY ISSUE. THE CAR IN QUESTION IS A 2005 FORD 500 WITH LESS THAN 50K MILES ON IT. THE CAR IS PRISTINE IN ALL OTHER AREAS, WE BABY THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405333June 6, 2011
VEHICLE SPEED CONTROL
NO INJURIES...YET. HOWEVER, OUR 2006 FORD FIVE HUNDRED ACCELERATES FOR NO APPARENT REASON AT ALL. IT DOES IT WHEN GOING FORWARD OR REVERSE AND WILL STOP BY EITHER TAPPING THE ACCELERATOR PEDAL OR TURNING OFF THE CAR AND RESTARTING IT. I WILL BE BRINGING THE CAR IN FOR SERVICE THIS WEEK, BUT JUST WANT TO BRING THIS PROBLEM TO YOUR ATTENTION AS IT SEEMS OTHER INDIVIDUALS HAVE REPORTED THE SAME SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404402June 4, 2011
POWER TRAIN, FUEL SYSTEM, GASOLINE
CAR WAS JERKING ON ACCELERATION, WAS TOLD THERE WERE NO CODES EVEN THOUGH THE LIGHT WAS FLASHING IT IS STILL DOING IT ONLY WORSE THE LIGHT IS ON SOLID NOW AND THE CAR IS NOW OUT OF WARRANTY. IT WOULD ALSO JERK WHEN TAKEN OUT OF PARK OR WHEN IN TRAFFIC SITTING IDLE, ONCE I THOUGHT I WAS REAR ENDED. I TOOK IT TO THE MECHANICS AND THEY TOLD ME THIS IS 'NORMAL' BEHAVIOR AND THERE WAS NOTHING WRONG WITH THE CAR. IT WILL NOT EVEN STAY RUNNING NOW WHEN WARM AND IT DIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404399June 3, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
2005 FORD FIVE HUNDRED. VEHICLE ACCELERATES WITHOUT THE GAS PEDAL BEING DEPRESSED. VEHICLE ENTERS INTO FAILSAFE MODE. OCCURRENCES ARE INTERMITTENT. DIAGNOSTIC CHECKS SHOW SOMETHING OTHER THAN THE REAL CULPRIT WHICH IS A FAULTY THROTTLE BODY. HAS NOT BEEN REPAIRED YET. DEALER IS ASKING FOR 800.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404194June 2, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHILE THE BRAKE PEDAL WAS DEPRESSED THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT SHIFTED INTO REVERSE GEAR, THE VEHICLE ACCELERATED BACKWARDS AND STALLED. THE FAILURE OCCURRED APPROXIMATELY FOUR TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE REPAIRS WOULD NOT BE COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404799June 1, 2011
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2006 FORD FIVE HUNDRED. CONSUMER STATES UNEXPECTED VEHICLE MOVEMENT *TGW THE CONSUMER STATED IF THE VEHICLE WAS NOT IN PARK OR THE BRAKE WAS NOT APPLIED, IT WOULD MOVE. THE ENGINE WOULD SPIKE AS DISPLAYED BY THE TACHOMETER AND THE ENGINE COULD BE HEARD ACCELERATING. THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALER, THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE SECOND TIME, THE VEHICLE WAS TAKEN TO THE DEALER, THEY DIAGNOSED THE PROBLEM AS A BAD ALTERNATOR. IT WAS SENDING BAD SIGNALS TO THE PCM CAUSING THE ENGINE TO SURGE. *JB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404870June 1, 2011
UNKNOWN OR OTHER
THE AIR CONDITION IN THIS CAR STOPPED WORKING; ONLY HOT AIR WAS BLOWING OUT. AFTER TAKING IT TO A MECHANIC, I WAS TOLD IT WAS DUE TO A LEAKING AIR COMPRESSOR. I WAS TOLD MULTIPLE FORD FIVE HUNDRED'S HAVE BEEN TAKEN IN FOR THE SAME PROBLEM. MY HUSBAND ALSO DRIVES A 2007 FORD FUSION AND IS HAVING THE EXACT SAME ISSUE WITH HIS VEHICLE. I CALLED SEVERAL MECHANIC'S AND DEALERSHIPS TO TRY AND GET A PRICE COMPARISON FOR THIS ISSUE AND ALL OF THEM TOLD ME THE SAME THING - THIS ISSUE HAS BEEN HAPPENING WITH SO MANY 2007 FORD VEHICLES...I THINK THIS DESERVES SOME RESEARCH. THE COMPRESSOR SHOULD NOT GO OUT IN A CAR AT 72,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403686May 29, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 FORD 500 TRANSMISSION PROBLEM. DRIVING ON INTERSTATE AND THE TRANSMISSION STARTS TO BUCK OUT OF THE BLUE. CANNOT PASS PEOPLE ON NORMAL ROADS OR BARELY MAKE IT UP HILLS, ACCELERATION IS VERY SLOW. FAILURE OCCURS EVERY TIME THE CAR IS DRIVEN, GETTING WORSE EVERY DAY. IT USED TO OCCUR AT HIGHER SPEEDS, NOW IT IS HAPPENING ANYWHERE ABOVE 30MPH. HAVE NOT DONE ANYTHING TO CORRECT PROBLEM, BEEN READING UP ON IT; AND EVERYONE HAS THE PROBLEM AND THERE IS NO "CHEAP" FIX YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403615May 28, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I OWN A 2006 FORD FIVE HUNDRED. THIS PAST WEEK I HAD AN ISSUE WITH MY CAR LUNGING FORWARD WHILE STOPPED AT TRAFFIC LIGHTS AND ALSO WHILE BACKING UP. MY HUSBAND WAS PARKING THE VEHICLE AT A RESTAURANT AND WHILE THE BRAKE WAS ENGAGED THE CAR LUNGED FORWARD AND HIT THE CURB. LUCKILY THE VEHICLE CAME TO A STOP ONCE IT HIT THE CURB. WHAT IF THE CURB WAS NOT THERE BUT, A PERSON WAS. WE LEFT THE RESTAURANT AND WE WERE AT A STOP LIGHT. MY HUSBAND SAID HE FELT THE CAR WAS GOING TO TAKE OFF. WHEN WE GOT HOME SAFELY ( THANK GOD ) WE WENT ONLINE TO INVESTIGATE. IT SEEMS AS THOUGH WE ARE NOT THE ONLY ONE WITH THIS PROBLEM. THE FORD FREESTYLE HAS MANY COMPLAINTS AND THE MERCURY MONTEGO AS WELL AS THE FIVE HUNDRED HAVE COMPLAINTS AS WELL. IT SEEMS TO BE A PROBLEM WITH THE THROTTLE BODY. MY HUSBAND CALLED THE DEALERSHIP AND GOT THE PART FOR ABOUT $560.00. LUCKILY MY NEIGHBOR IS A MECHANIC AND WILL BE PUTTING THE PART IN FOR US. THIS WILL HOPEFULLY CORRECT THE PROBLEM IF NOT, I BE FILING ANOTHER COMPLAINT. PLEASE DOCUMENT THIS PROBLEM AND HOPEFULLY IN THE FUTURE SOMETHING WILL BE DONE ABOUT IT BEFORE SOMEONE GET SERIOUSLY INJURED OR EVEN KILLED ! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10403627May 28, 2011
POWER TRAIN
THE CAR STARTED TO ACCELERATE BY ITSELF. AND NEARLY PLOWED INTO THE CAR IN FRONT OF ME. THEN ON THE HWY HAS LOSE OF POWER NEARLY REAR-ENDED @60MPH CHECK ENGINE LIGHT NOW W/WRENCH. DIAGNOSED CODE P2106 AND P2135 THROTTLE BODY . OCCURS MORE WHEN A/C IS ON. HAD AIR FLOW SENSOR REPLACED, BUT PROBLEM STILL EXIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402421May 23, 2011
FUEL SYSTEM, GASOLINE
MY FORD 500 LUNGES FORWARD WHEN APPLYING BRAKE OR GOING INTO REVERSE. I READ ABOUT THE FREESTYLE INVESTIGATION ON LUNGING AND MY 500 IS DOING THE VERY SAME THING. INVESTIGATION NEEDS TO BE DONE ON THE 500 AS WELL BECAUSE IT SEEMS I'M NOT THE ONLY ONE WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402471May 23, 2011
ELECTRICAL SYSTEM, POWER TRAIN
2007 FORD 500 CAR SURGES IN DRIVE AND REVERSE. WHEN BACKING OUT OF PARKING PLACES CAR MOTOR RACES AND CAR SURGES 3 TO 4 FEET. SO FAR WE HAVE NOT HIT ANYONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402192May 20, 2011
ELECTRICAL SYSTEM
I WAS DRIVING MY 2006 FORD 500, GOING ABOUT 58 MPH ON THE HIGHWAY WHEN EVERYTHING ON THE DASH WENT OUT -- SPEEDOMETER WENT TO ZERO; GAS TO EMPTY, ETC., AND THE BRAKE LIGHT CAME ON. I WAS FRIGHTENED THAT I WOULD NOT HAVE CONTROL OF THE CAR. NOW, BY RESEARCHING ON THE INTERNET, I FIND THIS IS FAIRLY COMMON. MY DEALER QUOTED ME ABOUT $700 FOR PARTS & LABOR TO FIX IT, YET MANY OF THE ANECDOTAL ACCOUNTS ON THE INTERNET SAY IT NEVER OCCURRED AGAIN. THIS SEEMS TO BE A DEFECT THE COMPANIES ARE AWARE OF, IT PRESENTS A SAFETY RISK, AND IT SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401222May 17, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THE VEHICLE WOULD MOMENTARILY SURGE FORWARD WHILE DRIVING APPROXIMATELY 5 MPH OR WITH THE BRAKES ENGAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE THROTTLE BODY WAS REPLACED. THE FAILURE HAD NOT RECURRED SINCE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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