Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10412969July 14, 2011
ENGINE AND ENGINE COOLING
WHILE RUNNING THE AIR CONDITIONER, THEN EITHER BRIEFLY SHUTTING OFF ENGINE OR IDLING IN PARK OR NEUTRAL, ONCE THE CAR IS SHIFTED INTO DRIVE GEAR THE ENGINE ACCELERATES ON ITS OWN, FOOT BREAK IS ON. RPMS INCREASE FOR 3-4 SECONDS THEN GO BACK DOWN TO NORMAL. THE CAR WAS UNABLE TO LURCH FORWARD ONLY BECAUSE I'VE HAD MY FOOT ON THE BREAK DUE TO MY SHIFTING OF GEARS (FROM PARK OR NEUTRAL TO DRIVE). THE FIRST TIME THIS HAPPENED I ONLY HAD THE BREAK PEDAL SLIGHTLY DEPRESSED - CAR JUMPED FORWARD - I FULLY DEPRESSED BRAKE PEDAL TO STOP. OCCURS INTERMITTENTLY BUT INTENSITY OF SURGE INCREASING. YESTERDAY HAD A MUCH STRONGER SURGE IN DRIVE-THRU, THEN CAR STALLED. WAS ABLE TO RESTART, ENGINE LIGHT HAS REMAINED ON SINCE YESTERDAY'S INCIDENT. TOP MOTOR MOUNT DAMPER (ROUND RUBBER DISK) IS CRACKED THRU AS WELL, PROBABLY DUE TO LURCHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412146July 13, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE CAME TO A COMPLETE STOP WHILE THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE LUNGED FORWARD WITH HESITATION. THE IDENTICAL FAILURE OCCURRED FIFTEEN TIMES. DURING THE MOST RECENT FAILURE, THE ENGINE WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE THROTTLE BODY ASSEMBLY WOULD NEED TO BE REPLACED. THE CONTACT PLANNED TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412814July 13, 2011
ENGINE AND ENGINE COOLING
DEAR SIR, MY CAR SURGES WHEN YOU TAKE IT OUT OF PARK WITH THE BRAKE APPLIED AND RELEASE THE BRAKE, IT WILL SURGE EITHER DIRECTION FORWARD OR REVERSE, REVERSE SEEMS TO BE THE MOST FREQUENT, IT DOES NOT SURGE EVERY TIME ABOUT 5 OUT OF 20 TIMES. VERY DANGEROUS WHEN TRYING TO BACK OUT OF PARKING SPACES, FORD DEALERS SAID THEY COULD FIND NO PROBLEM. THE PROBLEM IS VERY REAL..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411914July 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2006 FORD 500 IN MARCH 2011. I HAVE HAD PROBLEMS WITH THIS CAR FROM THE VERY BEGINNING. ON MANY OCCASIONS, PROCEEDING TO BACK OUT OF PARKING SPOTS THE CAR ACCELERATES AND LUNGES ON ITS OWN. IT WILL THEN JERK AND GO DEAD ALWAYS STARTS RIGHT BACK, DISPLAYING A WRENCH LIGHT. SEVERAL TIMES WAITING IN DRIVE THROUGH LINES OR AT TRAFFIC LIGHTS THIS HAS HAPPENED. I ALWAYS FEEL AS IF IT IS DANGEROUS TO PULL IT INTO GEAR IF ANYONE OR ANYTHING IS WITHIN 10 FEET OF ME. THEN THERE ARE THE TIME ON THE ROAD WHEN I SUDDENLY LOSE POWER. I HAVE DISCUSSED THIS PROBLEM WITH THE DEALERSHIP ON SEVERAL OCCASIONS AND ALL THEY TELL ME IS THERE IS NOTHING THEY CAN DO BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM. THIS SEEMS TO BE A VERY DANGEROUS SITUATION THAT WILL EVENTUALLY CAUSE HARM TO ONE OR MANY PEOPLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411944July 12, 2011
UNKNOWN OR OTHER
ENGINE SURGES WHEN PARKING,WHEN BACKING SLOWLY WITH FOOT ON BRAKE PEDAL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412002July 12, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AC IS NOT WORKING ON MY FORD 500. IT STARTED THIS SEASON. I HAVE NOT HAD TROUBLE WITH IT PRIOR TO THIS YEAR. I HAVE NOT SEEN A RECALL ON THIS BUT MY SISTER ALSO HAS A 500 AND HERS ISN'T WORKING AS WELL. MANY COMPLAINTS ARE BEING LISTED. I HAVE NOT TAKE IT TO THE DEALERSHIP DUE TO BEING OUT OF WARRANTY AND IT IS TOO EXPENSIVE FOR THE DEALERSHIP TO REPAIR. PLEASE, PLEASE CONSIDER A RECALL ON THIS ISSUE. MANY 500 OWNERS ARE HAVING THE SAME PROBLEM. IT'S ONE THING FOR IT TO HAPPEN TO A SMALL NUMBER, BUT NUMBERS ARE INCREASING WITH THIS ISSUE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412072July 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE OWNED A 2006 FOR SEVERAL MONTHS AND THE VEHICLE DOES A BURST OF ACCELERATION WHILE FOOT IS ON THE BRAKE. THIS HAS OCCURED 3 TIMES IN THE PAST WEEK. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412512July 9, 2011
VEHICLE SPEED CONTROL
WHEN STOPPED AT A LIGHT OR WHEN PUTTING INTO GEAR THE CAR WILL REV REAL HIGH LUNGE FORWARD AND SOMETIMES DIE. THEN GO INTO "ENGINE FAIL SAFE MODE" I BELIEVE THERE ARE OTHERS WITH THIS SAME PROBLEM IF YOU LOOK AT THIS SITE (HTTP://WWW.FACEBOOK.COM/PAGES/FORD-FREESTYLE-500-MERCURY-MONTEGO-THROTTLE-BODY-RECALL/114094741973972?SK=WALL) YOU WILL SEE EVERYONE ON THERE IS THERE TO DISCUSS THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411634July 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, CHILD SEAT:LATCH CONNECTOR/CLIP
2006 FORD FIVE HUNDRED, LUNGES FORWARD UNEXPECTEDLY, AIR CONDITIONER DOES NOT WORK PROPERLY, DOES NOT ACCELERATE TO FULL POTENTIAL, WRENCH LIGHT CAME OUT AFTER WEEKS OF THIS PROBLEM HAPPENING. POWER TRAIN AND TRANSMISSION PROBLEM. WHEN PUT IN REVERSE IT ACCELERATES WITH FOOT STILL ON BRAKE, COULD CAUSE AN ACCIDENT. NEED TO BE RECALLED VARIOUS COMPLAINTS SEEN ON-LINE!! WRENCH LIGHTS COMES ON AND OFF. (RELATED VEHICLE INFORMATION: MODEL YEAR=2006, MAKE=FIVE HUNDRED, MODEL=FORD). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411612July 9, 2011
ENGINE AND ENGINE COOLING
FAILSAFE ENGINE LIGHT WENT ON, I PULLED OVER AND CAR BEGAN ACCELERATION ON IT'S OWN WHILE IN STOP POSITION... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411507July 8, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED BY AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, HE WAS INFORMED THAT THE UPPER MOTOR MOUNTS WERE CRACKED. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RESPONSE. THE MANUFACTURER WAS THEN NOTIFIED, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411568July 8, 2011
EQUIPMENT
2005 FORD 500 , AC COMPRESSOR STOPPED WORKING AT 63,000 MILES , NEEDS TO BE REPLACED , LOOKING ONLINE AND LOT OF FORD 500 OWNERS HAVE THE SAME PROBLEM WITH LOW MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410888July 7, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHEN STARTING HER VEHICLE AND PLACING HER FOOT ON THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED AND THE RPM'S INCREASED. SHE WAS ABLE TO STOP THE VEHICLE FORCEFULLY BY DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WITHIN A YEAR SHE EXPERIENCED THE IDENTICAL FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO ADVISED HER THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OFFERED HER NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410637July 6, 2011
VEHICLE SPEED CONTROL
2007 FORD FIVE HUNDRED "BUCKS FORWARD OR REVERSE WHEN SHIFTING GEARS!.WE HAVE ALMOST HIT PEOPLE,OTHER CARS,AND HAVE LUNGED INTO TRAFFIC AT STOP LIGHTS.THIS IS A HAZARD AND FORD NEEDS TO DO SOMETHING ASAP!!!!!!..I AM TAKING IT IN TO THE DEALERSHIP TODAY IN HOPES OF GETTING THIS FIXED AS WE HAVE 3 SMALL CHILDREN AND I WOULD HATE TO BE IN AN ENORMOUS ACCIDENT!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410787July 6, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAD MY VEHICLE AT THE SERVICE DEPARTMENT THREE TIMED FOR TRANSMISSION PROBLEMS. THE CAR WOULD JUMP AND SPUTTER BUT EVERY TIME THE DEALERSHIP CAME TO THE SAME CONCLUSION, NOTHING WRONG WITH THE VEHICLE. WENT TO GET A THIRD OPINION AT ANOTHER DEALERSHIP WAS TOLD I NEED NEW VALVE BODY. EVERYTIME I TOOK THE CAR TO THE DEALERSHIP THE CAR WAS UNDER EXTENDED WARRANTY. NOW IT IS NO LONGER UNDER WARRANTY AND THE COST WILL RISE ABOVE $2100.00 THIS SHOULD HAVE BEEN A RECALL ISSUE. TRANSMISSION PROBLEMS SHOULD BE TAKEN MORE SERIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410401July 4, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
INCREASING TO AND FINALLY ENDING IN THE CAR SHUTTING DOWN, MY '06 FIVE HUNDRED BEGAN SUDDEN ACCELERATIONS WHEN BEING PLACED IN GEAR. SEVERAL "CLOSE CALLS" WHEN IN PARKING LOTS COULD HAVE RESULTED IN INJURY TO PEOPLE. NOT GOOD AND SCARY. IT STARTED WITH OCCASIONAL SURGES, AND BECAME VERY FREQUENT UNTIL THE LIGHT CAME ON REVEALING THE THROTTLE CONTROL IS THE ISSUE. I AM CURRENTLY GROUNDED UNTIL IT CAN BE FIXED. I CARE ABOUT PEOPLE'S WELL BEING AND HOPE FORD CARES TOO! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411229July 4, 2011
VEHICLE SPEED CONTROL
MY HUSBAND AND I PURCHASED A 2007 FORD FIVE HUNDRED LAST SEPTEMBER. I AM RELUCTANT TO CALL THE DEALER ABOUT THE PROBLEM WE ARE HAVING WITH THE FIVE HUNDRED, BECAUSE WE ARE NOT ON GOOD TERMS. THE REASON FOR THAT IS THEY THINK WE TRADED OUR 2000 MITSUBISHI IN WITH A BAD TRANSMISSION. THAT IS NOT TRUE. WE NEVER HAD ANY TRANNY PROBLEMS WITH OUR CAR, AND WE DID NOT WANT TO TRADE IT IN, BUT BECAUSE WE DIDN'T HAVE A DOWN PAYMENT, THEY SAID WE HAD TO TRADE IT IN. IT WAS NOT OUR IDEA TO TRADE THE CAR IN, AND WE KNEW NOTHING ABOUT THE TRANNY BEING BAD. THEY TOOK AN ATTITUDE WITH US AFTER THAT HAPPENED, AND A COUPLE OF MINOR THINGS THAT NEEDED FIXING ON THE FORD FIVE HUNDRED, THEY WOULD NOT FIX. NOW WE ARE DRIVING IN A DANGEROUS VEHICLE, AND FROM WHAT I FOUND OUT, THERE WAS COMPLAINTS MADE IN OCTOBER OF LAST YEAR ABOUT THE THROTTLE, AND WE WERE NEVER NOTIFIED. WE JUST STARTED HAVING PROBLEMS WITH THE CAR LUNGING FORWARD, AND BACKWARDS, AND ACCELERATING ON ITS OWN. WE ALMOST HAD TWO ACCIDENTS BECAUSE OF THE CAR SURGING LIKE THIS. THE CAR IS DANGEROUS, AND WE HAVE PULLED UP MANY COMPLAINTS ABOUT THESE CARS, AND PEOPLE COMPLAINING TO THEIR DEALERS, AND THEY HAD TO KNOW ABOUT IT. THEY SAY LAST OCTOBER WAS WHEN COMPLAINTS WERE MADE AND DEALERS WERE NOTIFIED , BUT THEY NEVER LET US KNOW, AND THE CAR WOULD HAVE BEEN UNDER WARRANTY THEN. WE SHOULD HAVE BEEN NOTIFIED THAT THERE WAS A PROBLEM. PLEASE LET ME KNOW WHAT YOU CAN DO. HERE IS A COPY OF JUST ONE OF THE COMPLAINTS I FOUND BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410360July 3, 2011
VEHICLE SPEED CONTROL
MY 2006 FORD FIVE HUNDRED WILL SUDDENLY LUNGE FORWARD THEN SPUTTER AND DIE. IT WILL ALSO DO THIS WHEN BACKING OUT OF PARKING SPOTS. THERE IS A BRIEF "WRENCH" DASH LIGHT THAT COMES ON. THIS HAS HAPPENED WHILE SITTING AT RED LIGHTS AND COULD BE DEADLY. CODE SAYS FAILED THROTTLE BODY. WHY NO PART RECALL? WIDESPREAD PROBLEMS HAVE BEEN REPORTED ON THE WEB AND APPARENTLY THE SAME PART IS STILL BEING USED. PLEASE LOOK INTO THIS BEFORE LIVES ARE LOST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410116June 30, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS WOULD SPORADICALLY ILLUMINATE AND OTHER TIMES WOULD COMPLETELY FAIL. THE DEALER DIAGNOSED THAT THE CLUSTER PANEL WOULD NEED REPLACING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13 AND THE CURRENT MILEAGE WAS 106,937.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409335June 29, 2011
POWER TRAIN
MY 2007 FORD FIVE HUNDRED HAS RECENTLY START "LUNGING" FORWARD. THE DEALERSHIP TELLS ME IT IS THE THROTTLE BODY AND IT NEEDS TO BE TOTALLY REPLACED. RECENTLY WHEN I WAS AT AN INTERSECTION, I TOOK MY FOOT OFF THE BRAKE AND THE CAR LUNGED FORWARD INTO TRAFFIC. I WAS ABLE TO STOP THE VEHICLE IN TIME TO PREVENT AN ACCIDENT. A FEW DAYS AGO SOMEONE WALKED IN FRONT OF THE VEHICLE WHILE IN A PARKING LOT AND THE CAR HAPPENED TO LURCH FORWARD. I WAS ABLE TO APPLY THE BRAKE QUICKLY ENOUGH TO PREVENT HIM FROM BEING RUN OVER. I'VE BEEN TOLD THIS PART IS NOT COVERED UNDER MY EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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