Ford Escape Complaints

29,499 consumer complaints on file.

#10081360July 30, 2004
VEHICLE SPEED CONTROL
INTERMITTENTLY WHILE DRIVING AT 35 MPH, THE VEHICLE ACCELERATED ON ITS OWN. WHILE THE CONSUMER SHIFTED FROM DRIVE TO PARK, THE VEHICLES RPMS WENT UP. THE VEHICLE WAS TAKEN TO INDEPENDENT SHOP AND THE MECHANIC CLEANED THE AIR IDLE CONTROL. *AK WHEN PLACING THE VEHICLE IN PARK, THE RPM'S ACCELERATED BETWEEN 4000 AND 5000. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082838July 28, 2004
TIRES:TREAD/BELT
I WAS DRIVING MY CAR ON I-75 NEAR GAINESVILLE, FLORIDA LAST WEEK. I WAS IN THE PASSING LANE WHEN I HEARD AND FELT THE LEFT REAR TIRE TREAD BEATING ON MY CAR. IT HAD SEPARATED FROM THE TIRE WITHOUT WARNING. IT ALL HAPPENED SO FAST, I IMMEDIATELY ATTEMPTED TO GET ONTO THE SHOULDER SAFELY. MY CAR BEGAN TO PULL TO THE LEFT UNCONTROLLABLY, CRASHED INTO THE GUARD RAIL AT OVER 60 MPH, BOUNCED OFF AND SENT ME SLIDING SIDEWAYS FOR ABOUT 100 FEET. BY THE GRACE OF GOD, MY CHILDREN AND MYSELF WERE NOT PHYSICALLY INJURED. THE DAMAGE TO MY CAR IS ESTIMATED TO BE AROUND $6,000.00. THE TIRES WERE THE ORIGINAL FACTORY TIRES ON MY 2001 FORD ESCAPE AND HAVE ONLY 26,000 MILES ON THEM. FROM WHAT I HAVE READ ON THE INTERNET, THIS IS NOT AN ISOLATED CASE BUT APPEARS AS THOUGH THE MANUFACTURERS ARE AWARE OF THE TREAD SEPARATION BUT CHOOSE TO DO NOTHING ABOUT IT. I AM WONDERING IF YOU CAN ADVISE ME TO WHAT RECOURSE I HAVE IN ORDER TO PREVENT THIS FROM OCCURRING TO OTHER UNSUSPECTING MOTORISTS. I WAS FORTUNATE TO HAVE HAD ONLY CAR DAMAGE, I FEAR OTHERS MAY NOT BE SO FORTUNATE AND THIS MATTER NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10082787July 27, 2004
VEHICLE SPEED CONTROL:CABLES
THE ACCELARATOR CABLE ON MY 2003 FORD ESCAPE STUCK AT 65 MPH. THE ENGINE CONTINUED TO REV UNTIL I WAS ABLE TO STOP. I WAS ONLY ABLE TO STOP BY VERY HARD BRAKING AND THEN TURNED THE ENGINE OFF. THE VEHICLE WAS TOWED TO MIKE CASTRUCCI FORD IN MILFORD, OHIO. IT WAS LIKE TRYING TO BRAK WHILE I HAVE TO GAS FLOORED. VERY DANGEROUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083605July 26, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 30 MPH TRANSMISSION FAILED, AND VEHICLE POPPED OUT OF GEAR. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082707July 26, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK CYLINDER WOULD NOT TURN. ITHAD TO BE REPLACED BY A MECHANIC. IT WAS REPLACED UNDER WARRANTY, HOWEVER, IT IS SAID TO BE A REOCCURING PROBLEM PER BRADY, TX FORD DEALERSHIP. THIS PROBLEM CAUSES THE OCCUPANT TO BECOME STRANDED; MAKING THEM A HAZARD ON THE ROAD. PLEASE RECALL OTHERS TO AVOID THIS PROBLEM IN THE FUTURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082625July 25, 2004
ELECTRICAL SYSTEM
THE ENGINE OF MY 2003 FORD ESCAPE (V6, AUTOMATIC) DIES WHEN GOING INTO REVERSE OCCASIONALLY. SINCE MID OF JUNE, 2004, IT HAS HAPPENED 5 TIMES (TODAY IS JULY 25, 2004). WE HAVE SENT THE CAR TO FORD DEALER THREE TIMES ALREADY. THEY COULD NOT DUPLICATE THE PROBLEM AND HENCE COULD NOT FIX IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082561July 23, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TWICE IN LAST YEAR (EXCLUDING TODAY) I HAD UNINTENDED ACCELERATION WHILE DRIVING MY 2001 FORD ESCAPE. BOTH TIMES I WAS ON THE FREEWAY AND SUV HAD A MIND OF ITS OWN. I STEPPED ON BRAKES - IT DID NOTHING. I TRIED TO PULL UP ON GAS PEDAL - NOTHING HAPPENED. FINALLY STOPPED WITH NEUTRAL AND EMERGENCY BRAKE...TOOK SUV TO FORD - THEY REPLACED THE THROTTLE BODY ON 6/18/04. TODAY (7/23/04) WHILE ON THE FREEWAY DRIVING TO WORK (IN RUSH HOUR TRAFFICE), I ACCELERATED TO GET OUT OF THE WAY OF A TRUCK THAT WAS GOING TO MERGE ONTO THE FREEWAY. ACCELERATOR STUCK; BRAKES DID NOT WORK; I PUT CAR IN NEUTRAL; ENGINE MADE REALLY LOUD "REVVING" TYPE NOICES; I PUT CAR BACK IN DRIVE AND BRADES STILL DID NOT WORK.. I HAD TO USE EMERGENCY BRAKE TO STOP. WHAT SAVED ME FROM A POSSIBLY FATAL ACCIDENT WAS THAT THERE WAS NO ONE DIRECTLY IN FRONT OF ME ON FREEWAY. I CALLED FORD AND AM DROPPING VEHICLE BACK OFF.. THEY THINK IT MIGHT BE THE CABLE NOW. I AM AFR AID TO DRIVE IT. I WAS DOING ABOUT 62 MPH THIS AM AND WHEN IT ACCELERATED ON ITS OWN - I WENT UP TO ABOUT 78 MPH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082413July 22, 2004
ELECTRICAL SYSTEM
2002 FORD ESCAPE WAS PARKED IN DRIVEWAY AT MY RESIDENCE FOLLOWING RETURNING RENTLA MOVIES AT APPROXIMATELY 11:30 PM ON 6/30/2004. AT APPROXIMATELY 6:00 AM ON 7/1/2004, I WAS AWAKENED BY THE CAR ALARM. LOOKING AT THE CAR FROM THE BALCONY OUTSIDE THE BEDROOM WINDOW, I COULD SEE THICK DARK SMOKE COMING FROM UNDER THE HOOD. I TOOK THE CAR KEYS AND MANUALLY UNLOCKED THE VEHICLE TO GET THE HOOD RELEASE. AS SOON AS THE DOOR WAS UNLOCKED, THE ALARM SILENCED. I THEN OPENED THE HOOD AND AS SOON AS I DID THE WIRING HARNESS ON THE DRIVER'S SIDE FIREWALL BURST INTO FLAME. I RAN INTO THE GARAGE AND GOT A FIRE EXTINGUISHER AND PUT OUT THE FIRE. AFTER THE FIRE WAS OUT, I COULD HEAR A STRONG ELECTRICAL HUM. AT THAT POINT I WENT BACK THE GARAGE AND GOT TOOLS TO REMOVE THE POSITIVE BATTERY TERMINAL. AS SOON AS TERMINAL WAS REMOVED THE SOUND CEASED. THE CAR WAS LATER TOWED TO STEPP BROTHERS LINCOLN MERCURY WHERE IT REMAINS AS OF TODAY. STEPP BROTHER HAS ORDERED A NEW WIRING HARNESS IN ORDER TO DIAGNOSE THE PROBLEM AND IT IS STILL ON BACK ORDER. *JB PHONE INTERVIEW UPDATE (NOV. 7, 05) FORD DID THE REPAIR UNDER WARRANTY AND KEPT THE OLD PARTS; THEY SAID THE FIRE WAS DUE TO AN ABS SENSOR SHORTED OUT. MR. EVERMON ALSO SAID THAT HE HAD TO FILL THE MASTER CYLINDER THREE TIMES SINCE HE PURCHSED THE VEHICLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10083407July 21, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT LOW SPEEDS THE VEHICLE STALLED WITHOUT WARNING. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082253July 20, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
HIGH REVVING WHEN IN DRIVE,NEUTRAL,PARK. RPM UP TO 4. NOTICED WHEN AT STOP LIGHTS THAT IT WAS REVVING VERY HIGH, PULLED OVER AND PUT IT IN PARK AND THE CAR WILL REV TO 4. I HAVE REPORTED THIS PROBLEM OVER 6 TIME TO FORD DEALERSHIPS IN VALENCIA, CA. AND PALMDALE, CA. THEY ALWAYS SAY THEY NO WHAT THE PROBLEM IS AND THEY FIX IT WITH NO CHARGE, HOWEVER IT ALWAYS COMES BACK. I HAVE ALL MY SERVICE REPAIRS DOCUMENTED. I HAVE TAKEN MY COMPLAINT TO THE FORD CUSTOMER SERVICE DEPT. AND THEY HAVE PUT ME IN TOUCH WITH THE DISTRICT SERVICE MANAGER, HOWEVER, HAS NEVER CONTACTED ME. I DON'T KNOW WHAT ELSE TO DO. FOR A WHILE MY 16 YEAR OLD WAS DRIVING IT AND MY CONCERN FOR AN ACCIDENT WAS GREAT. SHE DOES NOT DRIVE IT ANYMORE. PLEASE ADVISE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083263July 20, 2004
ENGINE AND ENGINE COOLING
THE VEHICLE STILL STALLS AFTER AUTOMATIC TRANSMISSION RECALL, 04V176000, REPAIR WAS PERFORMED. THE DEALERSHIP WAS CONTACTED AND INDICATED THAT DID ALL THEY CAN DO. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082266July 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
INTERMITTENT PROBLEM. VEHICLE WILL START BUT WILL NOT IDLE. WILL STALL UNLESS GAS IS APPLIED AT ALL TIMES. WILL STALL IF DECELERATING. FIRST TIME PROBLEM OCCURRED, POWER RELAY SEARCH WAS ADDRESSED. THEN PCM RECALL WAS APPLIED, AND PROBLEM HAPPENED AGAIN. NOW DEALER SAYS AIR BYPASS VALVE NEEDS TO BE REPLACED. CAR HAS 42,000 MILES ON IT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081260July 17, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
POWER TRAIN SLIPPING. THIS WILL BE THE SECOND TRANSMITTION FOR THIS 3 YEAR OLD CAR. THE FIRST WENT OUT AT 30,000 AND NOW THE OTHER ONE IS GOING. THE VEHICLE IS HIGH MILEAGE, BUT IT IS ONE OWNER AND 90% OF THE MILES ARE HIGHWAY MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081160July 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE- WHILE DRIVING MY OD LIGHT STARTED FLASHING. WHEN I STARTED CAR AFTER 8 HOURS, COULD DRIVE APPROX. 100 YARDS. TRANSMISSION FLUID PUMP FAILED WITHOUT EXPLANATION, CAUSING TROQUE CONVERTER TO FAIL, CAUSING BURNOUT OF LOW GEAR. VEHICILE IS INOPERATIVE. NEEDS TRANS. REBUILD OR REPLACEMENT $3,000. - $3,500. SERVICE DEPT AT DEALER CAN'T OFFER AN EXPLANATION FOR PUMP FAILURE. VEHICLE HAS 60000 MILES. TO SOON FOR THIS KIND OF PROBLEM! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073682July 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
DRIVER PUT THE VEHICLE INTO PARK AND WITHOUT WARNING VEHICLE SURGED FORWARD. THIS CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE, AND HIT SOME OBJECTS HEAD ON INSIDE OF THE GARAGE BEFORE STOPPING. THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES. CONSUMER WILL HAVE THE VEHICLE TOWED TO THE DEALERSHIP.*AK THE DRIVER WAS IN THE PROCESS OF PLACING GEAR FROM DRIVE TO PARK WHEN VEHICLE LURCHED FORWARD. UPON IMPACT, THE SHIFTER IS BETWEEN PARK AND DRIVE. *LA
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10081702July 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
INTERMITTENTLY WHILE DRIVING VEHICLE SEEMS TO GO INTO NEUTRAL. ENGINE REVVED AND CLUNG, THEN GOES BACK INTO DRIVE. THIS FAILURE OCCURRED WHILE REVERSING. THE INDICATORS ON THE DASHBOARD KEPT FLASHING FROM N TO R, THE ENGINE REVVED BEFORE FINALLY SETTLING IN REVERSE. THE SECOND TIME THIS FAILURE OCCURRED WHILE REVERSING, ENGINE LIGHT CAME ON. DEALERSHIP PERFORMED A DIAGNOSTIC TEST IN WHICH THE FAILURE CODE READ P01702. A FACTORY ENGINEER INDICATED THAT THEY WERE CURRENTLY INVESTIGATING THIS FAILURE, BUT NO REMEDY HAD BEEN FOUND.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081623July 9, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
WHEN ACCELERATING OR DECELERATING VEHICLE HESITATED AND OR STALLED. RECALL 94V165000 WAS ISSUED. HOWEVER, VEHICLE'S MILEAGE PREVENTED VEHICLE TO BE INCLUDED IN THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080549July 7, 2004
EQUIPMENT
1)2002 FORD ESCAPE DIED WHILE DRIVING. CONTROL OF THE STEERING AND BRAKES WAS LOST. )THIS HAS HAPPENED ON TWO OCCASIONS. TWO DIFFERENT FORD SERVICE CENTERS ARE UNABLE TO IDENTIFY THE PROBLEM. I FEEL THIS VEHICLE IS UNSAFE TO DRIVE. I COULD BE IN AN ACCIDENT IF IN ANY TRAFFIC AND AM UNABLE TO RECOVER THE VEHICLE. 3)BOTH FORD DEALERSHIPS WERE UNABLE TO DETECT THIS FAILURE ON THEIR DIAGNOSTIC EQUIPMENT. I CONTACTED FORD CUSTOMER RELATIONS AND WAS TOLD TO HAVE THE CAR TOWED TO THE DEALERSHIP NEXT TIME THIS HAPPENS. SERVICE DEPARTMENT NOTIFIED ME THERE IS A ATSB FOR A PCM REPROGRAM, BUT DID NOT PERFORM THIS REPAIR BECAUSE HE CANNOT GUARANTEE THAT IT WILL FIX THE PROBLEM. I HAVE ALL DOCUMENTATION FROM THE SERVICE DEPARTMENTS REGARDING THESE COMPLAINTS AND "REPAIRS".*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080025June 25, 2004
ELECTRICAL SYSTEM
FORD ESCAPE ENGINES MAY STALL AT CERTAIN SPEEDS.*MR THE CONSUMER'S VEHICLE HAS STALLED THREE TIMES IN THE LAST TWO YEARS. THE CONSUMER CONTACTED THE MANUFACTURER ABOUT RECALL RELATED TO STALLING. THE MANUFACTURER EXPLAINED TO THE CONSUMER THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079695June 23, 2004
ENGINE AND ENGINE COOLING
PETITION FOR ADEQUACY OF A RECALL REMEDY INVOLVING FORD SAFETY RECALL 04S13 RE A PROBLEM WITH STALLING IN THE 2001 FORD ESCAPE. *MR THE STALLING CONTINUED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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