Ford Escape Complaints

29,499 consumer complaints on file.

#10096595October 12, 2004
VEHICLE SPEED CONTROL
WHILE STOPPED AT A TRAFFIC LIGHT THE VEHICLE SURGED FORWARD VIOLENTLY WITHOUT WARNING. THE CONSUMER STATED TWO WEEKS LATER WHILE PARKED THE SAME THING OCCURRED AND THE VEHICLE COLLIDED INTO A STORE WINDOW. *JB THE VEHICLE COLLIDED INTO A STORE WINDOW. *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10093880October 10, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
AFTER 5000 MILE SERVICE, WHICH INCLUDE INSPECTING BRAKES AND ROTATING TIRES. I STARTED HEARING SOUND FROM THE REAR BRAKE WHILE APPLYING. THE NOISE WAS A TYPE OF THUMP WHICH SEEM TO CATCH ON THE DRUM. I TOOK THE VEHICLE BACK TO THE DEALER THE FOLLOWING DAY. MECHANIC RODE WITH ME AND DID HEAR NOISE. SAID THAT IT SOUNDED LIKE THE DRUM BRAKE WAS CATCHING. DEALER MACHINED DRUMS AND TAPERED ENDS OF REAR SHOES. NOISE WAS FIXED BUT I HAVE NEVER HEARD OF THIS BEFORE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093802October 8, 2004
AIR BAGS:FRONTAL
DRIVING WESTBOUND APPROXIMATELY 35 MILES PER HOUR, ANOTHER VEHICLE TURNED LEFT IN FRONT OF ME RESULTING IN FRONT END DAMAGE TO MY CAR. SUSTAINED WHIPLASH, TREATED AT HOSPITAL AND RELEASED. CONTINUING CARE WITH PRIMARY CARE PHYSICIAN. AIRBAGS DID NOT DEPLOY. CONTACTED FORD MOTOR COMPANY DIRECTLY TO REPORT AIRBAG NON-DEPLOYMENT AND WAS TOLD THAT THE AIRBAG SYSTEM NEEDED TO BE CHECKED AFTER VEHICLE REPAIRS ARE MADE AND RESULTS SENT DIRECTLY TO FORD AT MY COST. FORD THEN REFERRED THE COMPLAINT TO THEIR LEGAL DEPARTMENT. SITUATION CURRENTLY ONGOING. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10093803October 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2001 FORD ESCAPE HAD ITS AUTOMATIC TRANSMISSION BREAK AT 40,00 MILES. IT HAD TO BE REPAIRED 3 MORE TIMES WITHIN THE YEAR,THE THIRD TIME AFTER HAVING THE RECALL FOR THE STALLING PROBLEM. THERE WAS A SEAM WELD BROKEN IN CLUTCH DRUM IN 2ND REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093670October 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
EARLY FAILURE OF TRANSMISSION. FORD ESCAPE 2001 CD4E TRANSMISSION FAILED SHORTLY AFTER FORD RECALLED IT AND REPROGAMMED PCM. THIS HAD BEEN METICULOUSLY MAINTAINED AND THE PRODUCT FAILED EARLY. FORD SHOULD BEAR THE BURDEN TO REPAIR THIS AND THEY REFUSED.*AK POOR PRODUCT AND NUMEROUS DESIGN FLAWS ARE DOCUMENTED ON LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095254October 6, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR. BRAKES DECREASED IN BRAKING POWER. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT POWER BRAKE BOOSTER VACUUM WAS LEAKING, AND NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094860October 1, 2004
ELECTRICAL SYSTEM, STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
WHILE MAKING A RIGHT TURN INTO THE PARKING GARAGE VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT COMPUTER SENSOR CRANK, AND IDLER ARM NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM STILL OCCURRED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094629September 29, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING UNDER 40 MPH VEHICLE STALLED. CONSUMER WAS CONCERNED THAT THE VEHICLE WILL BE REAR ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089212September 29, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING VEHICLE STALLED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK VEHICLE ACCELERATING BY ITSELF. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095350September 28, 2004
AIR BAGS:FRONTAL
THE CONSUMER WAS INVOLVED IN AN ACCIDENT YET THE VEHICLE'S AIR BAGS DID NOT DEPLOY. THE CONSUMER SUSTAINED A SPRAINED NECK AND HEMATOMA CAUSED BY THE SEAT BELT. *NM THE CONSUMER TOOK THE VEHICLE IN FOR SERVICE DUE TO THE AIRBAG LIGHT INTERMITTENTLY COMING ON AND EVENTUALLY STAYING ON. CONSUMER SUFFERED INJURIES TO THE NECK AS A RESULT OF THE AIR BAG NOT DEPLOYING. POLICE REPORT WAS TAKEN. CONSUMER WAS TAKEN TO THE HOSPITAL BY AMBULANCE. *TC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10094460September 28, 2004
ENGINE AND ENGINE COOLING:ENGINE
RECALL 04V165000 CONCERNING ENGINE STALLING. CONSUMER STATED THAT VEHICLE WAS NOT EXPERIENCING ANY PROBLEM WITH ENGINE STALLING UNTIL RECALL REPAIRS WERE DONE ON APRIL 24, 2004. DEALER WAS CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093264September 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 FORD ESCAPE XLT, 51000 MILES. AUTOMATIC TRANSMISSION CD4E. OWNER'S MANUAL AND INFORMATION FROM FORD STATES THAT ONLY MERCON TRANSMISSION FLUID IS TO BE USED, AND THAT USE OF MERCON V TRANSMISSION FLUID WILL DAMAGE TRANSMISSION. HOWEVER, COVER ON TRANSMISSION DIP STICK SAYS "USE MERCON V." DEALER FLUSHED TRANSMISSION AT 32000 MILES AND REPLACED WITH MERCON V FLUID. TRANSMISSION FAILED AT 51000 MILES, REQUIRING COMPLETE REPLACEMENT OF TRANSMISSION. FAILURE HAPPENED DURING FREEWAY DRIVING, BUT FORTUNATELY TRAFFIC WAS LIGHT AND WE WERE ABLE TO COAST OUT OF TRAFFIC SAFELY. HE DEALER SHOULD HAVE KNOW WHAT KIND OF TRANSMISSION FLUID TO USE, REGARDLESS OF INCORRECT STATEMENT ON DIP STICK CAP. HOWEVER, THE MISLEADING DIP STICK COULD CAUSE THE OWNER OR OTHERS TO USE INCORRECT TYPE OF FLUID, WITH POTENTIAL TO CAUSE COMPLETE TRANMISSION FAILURE WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087949September 28, 2004
ENGINE AND ENGINE COOLING, STEERING, SERVICE BRAKES, HYDRAULIC
WHILE DRIVING. THE VEHICLE STALLED. THE CONSUMER WAS ABLE TO RESTART THE VEHICLE AFTER PUMPING THE ACCELERATOR PEDAL. PLEASE PROVIDE MORE INFORMATION. *JB THE CONSUMER COULD NOT CONTROL THE VEHICLE DUE TO LOSS OF POWER IN THE STEERING WHEEL AND NO BRAKES. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093092September 23, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AFTER DRIVING THE ESCAPE FOR A FEW HOURS...RUNNING ERRANDS AND WHAT NOT...WE PARK THE CAR FOR A SHORT TIME...THEN THE CAR WON'T START. IT WILL TURN OVER, BUT IF THE GAS ISN'T KEPT ON IT STALLS. HAVE HAD THE CAR INTO THE DEALER 4 TIMES NOW AND THEY CAN'T REPLICATE THE SITUATION. USUALLY AFTER LETTING THE CAR SIT FOR SEVERAL HOURS, IT WILL START UP AND RUN FINE. THIS HAS BEEN GOING ON FOR TWO MONTHS NOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093093September 23, 2004
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE OCCASIONALLY DIFFICULT TO START AFTER SITTING ALL DAY (I.E. 8 HOUR WORK DAY). IT WILL CRANK, BUT WILL NOT CATCH. HAS HAPPENED ON SEVERAL OCCASIONS. HAS TAKEN UP TO 4 TIMES TO START. DEALER COULD NOT FIND ANYTHING WRONG AND SUGGESTED CHECKING TSBS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094196September 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
NHTSA RECALL 04V165000 SUBJECT: ENGINE STALLING. AFTER HAVING THE POWER CONTROL MODULE (PCM) WITH THE APPROPRIATE CALIBRATION REPROGRAMMED, THE VEHICLE STALL. THE CONSUMER TRIED TO RESTART THE VEHICLE AND WAS UNABLE TO DO SO. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093055September 22, 2004
ENGINE AND ENGINE COOLING
VEHICLE STALLS WHEN PUT INTO REVERSE REGULARLY AND OCCASIONALLY WHEN DRIVING AND PUT INTO DRIVE. UNTIL RECENTLY WAS ABLE TO RESTART ALMOST IMMEDIATELY. UPON LAST STALL WAS NOT ABLE TO RESTART AND VEHICLE WAS TOWED TO DEALER. THIS IS STILL OCCURRING AFTER THE SAFETY RECALL 04S13, AND A FLIGHT RECORDER WITH 4 RECORDINGS OF REVERSE STALLS LED TO REPLACEMENT OF IAC VALVE, MASS AIR SENSOR, THROTTLE BODY ASSEMBLY, EEC RELAY, DPFE SENSOR, AND A RESET OF KEEP ALIVE MEMORY. THE MOST RECENT STALL THE VEHICLE WOULD NOT RESTART AND REMAINS AT THE DEALER UNTIL THEY CAN FIGURE OUT WHAT IS WRONG OR MAKE ANOTHER GUESS. THIS HAS BEEN OCCURRING AND SEEMS TO BE PROGRESSING SINCE SHORTLY AFTER VEHICLE PURCHASE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091396September 21, 2004
STEERING:COLUMN, AIR BAGS
STEERING COLUMN. HIS VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DEPLOYED AND THE STEERING COLUMN COMPLETELY DETACHED FROM THE DASH. I AM UNAWARE IF THIS CAUSED FURTHER INJURY TO THE OPERATOR. I AM A LICENSED AUTO DAMAGE APPRAISER AND THOUGHT THIS TO BE VERY UNUSUAL AND POTENTIALLY UNSAFE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10092957September 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
COMPLETE FAILURE OF BRAKES - PADS AND ROTORS - WITH ONLY 19,000 MILES ON VEHICLE. REPLACED AT MY COST - ZERO ACCEPTANCE OF RESPONSIBILITY FROM FORD. SERVICE ADVISOR SAID IT IS A COMMON PROBLEM WITH ORIGINAL FORD BRAKES - REPLACEMENTS GENERALLY LAST LONGER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092960September 21, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2001-2003 FORD ESCAPE RECALL FOR ENGINE STALL DOES NOT EXTEND FAR ENOUGH. DEALER SAYS MY VEHICLE WAS MADE AFTER THE PROBLEM VEHICLES - BUT I PERIODICALLY EXPERIENCE THIS PROBLEM, AND FORD WON'T DO A THING ABOUT IT. I JUST HAPPENED TO LEARN OF THE RECALL THROUGH YOUR WEBSITE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape