Ford Escape Complaints

29,499 consumer complaints on file.

#10107657January 21, 2005
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE DISPLAY ON MY FORD ESCAPE RADIO HAS STOPPED FUNCTIONING CORRECTLY; THE RADIO ITSELF IS FUNCTIONING. AFTER CALLING SEVERAL REPAIR SHOPS, THE DEALER SERVICE CENTER, AND SEARCHING THE INTERNET IT IS VERY APPARENT THIS IS A COMMON OCCURRENCE IN SEVERAL OF THE OEM RADIOS AND THE RESULT OF A DESIGN FLAW. MULTIPLE WEBSITES AND DISCUSSION PAGES REFER TO THIS ISSUE AS BEING THE RESULT OF AN OVERHEAT CONDITION ON THE DISPLAY BOARD DUE TO PROXIMITY OF THE POWER SUPPLY AND IMPROPER HEAT DISSIPATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107666January 21, 2005
ELECTRICAL SYSTEM:IGNITION, EXTERIOR LIGHTING:HEADLIGHTS
VEHICLE HAD A RECALL TO REPROGRAM POWER TRAIN CONTROL MODULE WHICH WAS CORRECTED (?) ON 6/9/04. ON 7/2/04 VEHICLE WOULD NOT IDLE AND SUBSEQUENTLY WOULD QUIT RUNNING. TAKEN TO DEALER AND DEALER REPLACED IGNITION CONTROL VALVE. DEALER STATES IT WAS NOT RELATED TO THE POWER TRAIN CONTROL MODULE REPROGRAM. CAR WAS OUT OF MANUFACTURER WARRANTY, WITH 36,568 MILES AT TIME OF FAILURE. OTHER ITEMS OF CONCERN ON THIS VEHICLE INCLUDE THE LEFT HEADLIGHT AS DEFECTIVE ASSEMBLY AND ALLOWS MOISTURE BUILDUP. DEALER AGAIN REFUSES TO ACKNOWLEDGE A DEFECT AND REFUSES TO REPAIR AT THEIR COST (ESTIMATE COST APPX. $200 TO REPAIR THEIR DEFECT). OTHER ISSUES INCLUDE THE REPLACEMENT OF A COOLANT SENSOR, AND REPLACED A DPFE (ENVIRONMENT PROBLEM THAT WAS COVERED BY WARRANTY). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108649January 21, 2005
VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE INADVERTENTLY ACCELERATED. THIS RESULTED IN A HEAD ON COLLISION WITH A TREE. THE CAUSE OF THIS IS UNDETERMINED. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10115671January 19, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
FORD ESCAPE 2001, EGR SENSOR FAILURE. *BF THE CONSUMER WANTED TO KNOW IF THE SERVICE BULLETIN APPLIED TO HIM, BECAUSE HE PURCHASED THE VEHICLE IN MEXICO, BUT T WAS MANUFACTURED IN KANSAS CITY MO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107552January 19, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1. NO EVENTS LEADING UP TO THE FAILURE. 2. PASSENGER DOOR FAILED TO OPEN. 3. CAR CURRENTLY BEING REPAIRED. WAS TOLD BY DEALER THERE WAS NO SERVICE BULLETINS REGARDING THIS ISSUE. THIS EVIDENTLY IS A LIE. IF POSSIBLE, WILL FOLLOW UP WITH MORE INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105177January 19, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN BRAKING AT A STOP SIGN OR A TRAFFIC LIGHT THE BRAKE PEDAL WOULD CONSTANTLY GO TO THE FLOOR. THE VEHICLE IS AT THE DEALER, AND THE PROBLEM IS STILL UNDETERMINED.*AK A SEVERE GRINDING NOISE IS HEARD WHEN THE BRAKES ARE APPLIED. THE CONSUMER STATED THAT THE BRAKE PEDAL IS GETTING SOFT WHEN THE BRAKES ARE APPLIED. *TC...*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107439January 18, 2005
AIR BAGS:FRONTAL
THE CONSUMER WAS TRAVELING 30 MPH,WHEN SUDDENLY A VEHICLE TURNED IN FRONT OF HIS/HER VEHICLE. THE VEHICLE BECAME INVOLVED IN A HEAD ON COLLISION AND THE AIR BAG'S DID NOT DEPLOY. *JB
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10106390January 15, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
RIGHT REAR PASSENGER DOOR LATCH BROKE AND DOOR CAME OPEN WHILE DRIVING . WE HAD TO SECURE DOOR WITH A NYLON STRAP TO GET TO OUR DESTINATION .IT IS A GOOD THING WE ARE FIRM BELIEVERS IN SEAT BELT USE OR THIS MIGHT HAVE ENDED IN A TRAGEDY AS THE SEAT NEXT TO DOOR WAS OCCUPIED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103779January 14, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING APPROXIMATELY 40-50 MPH, THE VEHICLE STARTED TO IDLE. THE BRAKES AND ACCELERATOR PEDAL FELT SLUGGISH. THE CONSUMER PULLED OVER, AND TURNED OFF THE VEHICLE, WAITED A FEW MINUTES AND RESTARTED THE VEHICLE AND TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE THE MECHANIC CHECK OUT THE PROBLEM. RECALL CAMPAIGN 04V165000 REPAIRS WERE PERFORMED IN MAY FOR THE ENGINE STALLING WHILE DRIVING. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107287January 13, 2005
ENGINE AND ENGINE COOLING
NHTSA CAMPAIGN 04V165000; FORD ISSUED AN ENGINE STALLING RECALL. THIS VEHICLE IS NOT INCLUDED IN THE RECALL, BUT THE ENGINE STALLS UNEXPECTEDLY. THE VIN IS OUTSIDE THE REMEDY SCOPE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107327January 13, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN DRIVING ANY SPEED, THE ACCELERATOR PEDAL WOULD STICK INTERMITTENTLY. THE CONSUMER WOULD HAVE TO DEPRESS THE BRAKE PEDAL HARD TO GET THE PEDAL UNSTUCK. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106265January 13, 2005
FUEL SYSTEM, GASOLINE
ON FIVE (5) OCCASIONS OF FILLING UP MY 2004 FORD ESCAPE GAS TANK THERE HAS BEEN GAS SPILLAGE. GAS WILL COME FLYING BACK OUT OF THE TANK AFTER THE PUMP CUTS OFF. I TOOK THE ESCAPE BACK TO THE DEALERSHIP AND WAS TOLD NOTHING WAS CLOGGING OR IMPEDING THE FLOW OF GAS. I WAS TOLD NOT TO USE THE AUTOMATIC PUMP BECAUSE THE FLOW OF GAS MIGHT BE TOO FAST. I DO NOT USE THE AUTOMATIC PUMP ANYMORE AND THE PROBLEM STILL OCCURS. WHEN THE PUMP SITS IN THE OPENING FOR THE TANK THE PUMP IS AT AN UNEVEN LEVEL AND EVEN WHEN I PUMP SLOWLY SPILLAGE STILL OCCURS. (IT TAKES 5 MINUTES FOR ME TO GET 8 GALLONS OF GAS. I'VE TIMED IT.) THE PROBLEM HAS OCCURRED AT SEVERAL DIFFERENT GAS STATIONS. I HAVE ALSO TALKED WITH ANOTHER OWNER OF A FORD ESCAPE AND HE/SHE DOES NOT HAVE THIS PROBLEM. I HAVE TO KEEP A FULL BOTTLE OF WATER IN MY CAR TO RINSE OFF THE SPILLED GAS BEFORE IT DRIES ON THE SIDE OF MY CAR. THIS IS AN ANNOYING PROBLEM AND I'M TIRED OF DEALING WITH IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107382January 13, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE IS EXPERIENCING A PROBLEM WITH THE TRANSMISSION. WHEN PUTTING THE VEHICLE IN REVERSE, THE VEHICLE WILL SHUT DOWN. OWNER HAS CONTACTED THE DEALER WHO OFFERED LITTLE TO THE SOLUTION. PROVIDE FURTHER DETAILS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107177January 11, 2005
ENGINE AND ENGINE COOLING
THE VEHICLE STARTED TO VIBRATE WHILE THE CONSUMER WAS DRIVING. THE CONSUMER TOOK THE VEHICLE IN TO THE DEALER, AND THE ENGINE COIL NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107128January 10, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE JERKS AND RAPIDLY ACCELERATES WHEN PRESSING THE GAS PEDAL IN REVERSE. WHEN TAKEN TO GET SERVICED THEY COULD NOT DETERMINE THE CAUSE OF THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105982January 8, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
SUDDEN FAILURE OF AUTOMATIC TRANSMISSION, NECESSITATING REPLACEMENT WITH COMPLETE NEW TRANSMISSION AND COOLER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105900January 6, 2005
FUEL SYSTEM, OTHER
WE OWN A 2003 FORD ESCAPE. WE HEARD ABOUT A RECALL ON THE ESCAPE. SO ON DECEMBER 21, MY WIFE WENT TO THE FORD DEALERSHIP TO GET HER CAR WASHED. WHILE SHE WAS THERE SHE ASKED THE SERVICES TECHNICIAN IF THERE WAS A RECALL ON THE FORD ESCAPE ACCELERATOR CABLE. THE TECH INFORMED HER THAT HE HAD HEARD THERE WAS ONE, BUT HAD NOT HEARD ANYTHING FROM FORD AND SAID NO MORE ABOUT IT. ON JANUARY 4TH 2005 AT ABOUT 5:00 AM MY WIFE ENTERED THE PARKING RAMP AT 12700 WHITEWATER DR, MINNETONKA, MN. SHE NEEDED TO SLOW DOWN BECAUSE THERE IS A SPEED BUMP ENTERING THE RAMP. NEXT SHE PLACED HERE FOOT ON THE GAS PEDAL AND STARTED FORWARD. NEXT SHE REMOVED HER FOOT FROM THE GAS PEDAL AND STARTED TO PRESS THE BRAKE PEDAL. NEXT SHE STARTED TO TURN IN TO A PARKING SPACE. THE NEXT THING SHE KNEW, THE ESCAPE ACCELERATED AND HIT THE CONCRETE PILLAR AND THE AIR BAGS HAD BEEN DEPLORED. WE CALLED THE FORD DEALERSHIP (MORRIES MINNETONKA FORD) AND THEY INFORMED US THEY WOULD FIX THE RECALL, BUT NOT THE DAMAGE TO THE CAR. WE WERE TOLD BY THEM TO CALL FORD CUSTOMER RELATIONS. WE HAVE BEEN PLAYING PHONE TAG WITH THE RELATIONS DEPARTMENT. I WAS TOLD BY MY CAR INSURANCE COMPANY TO CALL YOU AND YOUR RECORDING INFORMED ME TO FILL OUT THIS FORM.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10105801January 5, 2005
ENGINE AND ENGINE COOLING:ENGINE
TWO TIMES WHEN I WAS DRIVING UNDER SLOW CONDITIONS (IN PARKING LOTS) THE ENGINE ON 2005 FORD ESCAPE XLT LURCHED FORWARD ACCELATORATING ON IT'S OWN. THE FIRST TIME I HAD JUST RELEASED THE BRAKE AS I WAS TURNING A CORNER IN A BANK PARKING LOT. THE ENGINE IMMEDIATELY REVED UP HIGH AND THE VEHICLE "TOOK OFF". I QUICKLY APPLIED THE BRAKES WHICH AFTER A COUPLE SECONDS SEEMED TO KNOCK THE ENGINE BACK DOWN TO A NORMAL IDLE. THE SECOND TIME, AGAIN I WAS COASTING IN A PARKING LOT, ATTEMPTING TO TURN INTO A PARKING SPACE, WHEN THE ENGINE REVED UP HIGH AND THE VEHICLE AGAIN TOOK OFF. I SLAMMED ON THE BRAKES AND THE ENGINE RETURNED TO NORMAL IDLE. BUT FOR THE LUCK OF NO OTHER VEHICLES OR PEOPLE AROUND WHEN THE INCIDENTS HAPPEND, NO ACCIDENTS OCCURED. I REPORTED THE PROBLEM AND TOOK THE VEHICLE INTO THE DEALERSHIP SERVICE DEPARTMENT BUT BECAUSE THE PROBLEM DID NOT OCCUR FOR THE TECHNICIAN, NO ACTION WAS TAKEN. I AM REPORTING THIS, BECAUSE I KNOW THE PROBLEM OCCURRED, NOT ONCE BUT TWICE AND IT IS A VERY DANGEROUS CONDITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106890January 5, 2005
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL:CABLES
CONSUMER EXPERIENCED TWO PROBLEM WITH THIS VEHICLE ON TWO SEPARATED OCCASIONS. FIRST, VEHICLE STALLED WHILE DRIVING, CONSUMER TRIED TO RESTARTED, BUT WAS UNABLE TO DO SO. SECONDLY, WHILE TRAVELING VEHICLE STARTED TO ACCELERATE UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO PULL OVER. AFTERWARDS VEHICLE WAS TOWED ON BOTH OCCASIONS. MECHANIC DETERMINED THAT A HEAD GASKET BLEW OUT, AND THE SPEED CONTROL CABLE SNAPPED. THE HEAD GASKET, AND SPEED CONTROL CABLE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105665January 3, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CAR SEIZED TO RUN ON STREET. TRANSMISSION FAILED AT 170 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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