Ford Escape Complaints

29,499 consumer complaints on file.

#10120798May 12, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
2002 FROD ESCAPE SEAT BELT TENSIONER FAILURE CAUSES FAILURE OF THE AIR BAG SAFETY RESTRAINT SYSTEM. SEAT BELT TENSIONERS (BOTH AT ONCE!) FAILED, PART NUMBERS 1L8Z78610E22AAA AND 1L8Z78610E23AAA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120806May 12, 2005
ELECTRICAL SYSTEM
IN WATCHING THE NEWS ABOUT FORD SUV'S CATCHING ON FIRE, ONE OF THE WARNING SIGNS WAS A BRAKE LIGHT GOING OUT OR THE CRUISE CONTROL LIGHT ON THE DASH. I HAVE A 2002 ESCAPE, AND RECENTLY HAVE REPLACED TWO BRAKE LIGHTS GOING OUT. I ONLY HAVE 40000 MILES, YET I DID NOT SEE A RECALL ON THIS CAR CONCERNING THIS. HAS THIS HAPPENED TO ANY ESCAPES MODEL YEAR 2002 ??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120685May 11, 2005
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
ACCELERATOR PEDAL GOT STUCK WHILE DRIVING DOWN ON 96 EAST IN MICHIGAN. I WAS DRIVING ABOUT 85 MPH AND REALIZED MY ACCELERATOR PEDAL GOT STUCK OF FORD FOCUS SE MY2003. FORTUNATELY THERE WAS NO TRAFFIC ON THE ROAD AT THAT TIME. SO I STOPPED MY CAR (WHILE ENGINE WAS STILL ROARING HEAVILY), PUT IT INTO THE NEUTRAL & KEY OFF THE IGNITION. AFTER I KEY ON, PROBLEM DISAPPEARED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120715May 11, 2005
UNKNOWN OR OTHER
I BOUGHT A 2005 FORD ESCAPE ON JANUARY 22, 2005. I DROVE IT HOME AND NOTICED THAT IT HAD A VIBRATION (VERY NOTICABLE) AND IT HAD A NOISE IN THE REAR END. CALLED THE DEALER AND THEY SAID IT MUST BE THE NEW TIRES AND AFTER A FEW MILES IT WOULD GO AWAY. IT DID NOT GO AWAY. CALLED AGAIN AND THEY SAID BRING IT IN A WE WILL BALANCE THE TIRES. SO I DID AND IT STILL HAD THE VIBRATION AND NOISE. CALLED AGAIN AND THEY SAID IT MUST BE THE DIFFERENTIAL. BROUGHT IT BACK AND THE VIBRATION AND NOISE ARE STILL THERE. CALLED AGAIN AND THEY SID IT MUST BE A DAMPIER PROBLEM. BROUGHT IT BACK AND IT STILL IS DOING THE SAME THING. IT IS NOW ALMOST FOUR MONTHS LATER AND IT STILL HAS THE VIBRATION AND ROAR IN THE REAR AND I AM CONCERNED THAT THIS VIBRATION IS CAUSING DAMAGE TO THE CAR AND I WILL HAVE WORSE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120473May 9, 2005
SEATS
SINCE TAKING POSESSION OF A NEW 2002 FORD ESCAPE XLS IN SEPTEMBER 2001, I HAVE NOTICED THAT THE CUSHIONING ON THE LEFT SIDE OF THE DRIVERS SEAT WAS NOT AS DENSE AS THE CUSHIONING ON THE OPPOSITE SIDE. THE LEFT PORTION OF THIS SEAT HAS REMAINED COMPRESSED THROUGH NORMAL DAILY USE, AND WILL NOT SPRING BACK TO MATCH THE OPPOSITE SIDE. THIS HAS CREATED A SOMEWHAT UNLEVEL SEATING POSITION WITH RESPECT TO A DRIVER "LEANING" INTO THE DRIVER'S SIDE DOOR. I HAVE JUST NOTICED THAT BECAUSE OF THIS COMPRESSION, CRACKS AND TEARS HAVE FORMED IN THE VINYL UPHOLSTERY TRIM WHERE THE CREASES ARE MOST APPARENT, AND LOOK ONLY TO GET WORSE THROUGH REPEATED USE. I HAVE BEEN INFORMED THAT SINCE MY VEHICLE IS OUT OF WARRANTY, I WOULD BE RESPONSIBLE FOR REPAIRS TO THIS SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120182May 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
THE O/D LIGHT STARTED FLASHING .I DROVE THE VEHICLE ABOUT 5 MILES TO MY DRIVEWAY.WHEN I WENT TO MOVE THE CAR IT WOULDN'T GO IN REVERSE. CONTACTED DEALER WITH NO RESULTS. SENT CAR TO TRANSMISSION SHOP AND HAD A REBUILT TRANSMISSION PUT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121498May 2, 2005
VEHICLE SPEED CONTROL:CABLES
CONSUMER RECEIVED A RECALL NOTICE FOR THE ACCELERATOR CABLES ON 2005 FORD ESCAPE.*MR AS THE CONSUMER WAS ON HER WAY TO THE DEALER, SHE WAS NEARLY KILLED. THE VEHICLE WOULD NOT STOP EVEN WHEN THE CONSUMER HAD HER FOOT ON THE BRAKE. THE EMERGENCY BRAKE DID NOT RESPOND AS WELL. THE CONSUMER SHE BELIEVED SHE WAS CHARGED FOR OTHER THINGS THAT THE DEALER CLAIMED NEEDED TO BE TAKEN OF. THE DEALER PERFORMED A FUEL INJECTION SERVICE AND CHANGED THE FUEL AND AIR FILTERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118829May 2, 2005
ENGINE AND ENGINE COOLING
VEHICLE STALES DURING DECELARTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118782May 1, 2005
POWER TRAIN:AXLE HUBS
WAS STRUCK IN THE REAR END BY ANOTHER VEHICLE, EVIDENTLY, AFTER THAT THE TWO FRONT HUB BEARINGS WENT BAD. DEALERSHIP STATED IT WAS NOT DUE TO ACCIDENT.*AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10118686April 29, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE RESULTING IN UNSAFE OPERATING CONDITIONS. VEHICLE DEVELOPED INTERMITTENT SHUDDER DURING ACCELERATIONS ALONG WITH INTERMITTENT LOSS AND SLIPPING OF FORWARD GEARS. HAZARDOUS CONDITIONS WHEN MERGING WITH TRAFFIC OR UNDER NORMAL DRIVING CONDITIONS SINCE CONDITION WAS UNPREDICTABLE AND VEHICLE DID NOT RESPOND TO DRIVER'S INPUT. APPEARED TO HAPPEN MOSTLY IN COLD WEATHER CONDITIONS. FAILURE ALSO RESULTED IN NON COMPLIANCE WITH FMVSS REGULATIONS SINCE SHIFT LEVER DID NOT CORRESPOND ACCURATELY TO OPERATOR'S INTENDED VEHICLE DRIVING MODE (I.E NO FORWARD MOTION WHEN SHIFT SELECTOR WAS IN DRIVE POSITION). MULTIPLE TECHNICAL SERVICE BULLETINS EXIST FOR THIS CD4E AUTO TRANSAXLE RELATING TO THIS FAILURE MODE IN FORD SYSTEM AND ALSO ON NHTSA WEBSITE, SO CONDITION IS KNOWN AND IS WIDESPREAD ON MANY VEHICLES. CREATED VERY HAZARDOUS DRIVING SITUATIONS BEFORE CATASTROPHIC FAILURE RESULTING IN INOPERATIVE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118691April 29, 2005
AIR BAGS:FRONTAL
PASSENGER'S AIR BAG LIGHT STAYS ON WHEN ADULT OVER 100 LBS IS IN SEAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118700April 29, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
2002 FORD ESCAPE. VEHICLE WILL NOT GO INTO REVERSE WHEN REVERSE IS SELECTED INTERMITTENTLY. REVERSE IS SELECTED AND IF LEFT IN THE SELECTION, IT WILL TAKE 3-5 MINUTES TO ENGAGE. SOMETIMES IT DOESN'T ENGAGE AT ALL, AND IF YOU CAN PULL FORWARD ,THEN IT MIGHT GO INTO REVERSE. THIS OCCURS SEVERAL TIMES A MONTH. FORD CAN NOT DUPLICATE IT. IT IS IMPOSSIBLE TO BACK AWAY FROM A DANGEROUS SITUATION OR TO BACK OUT FROM A PULL IN PARKING SPOT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118357April 25, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY NAME IS [XXX], I PURCHASED A FORD ESCAPE SUV ON AUGUST 22, 2002 FROM DAY FORD IN PITTSBURGH, PA ON AUGUST 22, 2002. I HAVE BEEN HAVE MANY PROBLEMS WITH MY VEHICLE SINCE I PURCHASED IT. PRIOR TO MOVING TO FLORIDA IN JUNE, I HAD THE CAR SERVICED AGAIN AND WAS TOLD I NEED NEW ROTORS, BRAKES AND TIRES.I MOVED TO FLORIDA, AND ON JANUARY 2005, I HAD TO REPLACE THE CLUTCH BECAUSE IT HAD RUST AND CORROSION ON IT. THE SERVICE TECH QUESTION ALL THE RUST UNDER THE VEHICLE AND I TOLD HIM THAT I DID NOT KNOW WHY THERE WAS SO MUCH. N MARCH 18TH, I WAS IN A CAR ACCIDENT AND MY FRONT END WAS DAMAGED. I HAD THE CAR TAKEN TO MATTHEW CURRIE FORD, WHERE THEY SERVICE MY CAR. I PICKED UP THE CAR ON APRIL 20, 2005 AND WAS STILL HAVING PROBLEMS WITH IT. I THOUGHT IT WAS FROM THE ACCIDENT. I WAS TOLD ON APRIL 21, 2005 THAT I NEED NEW SPARK PLUGS. I TOLD THEM THAT I WAS NOT PAYING FOR IT AND THAT THEY NEED TO CALL AIG. ON APRIL 22, 2005 THE SERVICE MANAGER CALLED ME TO TELL ME THAT MY CAR HAD WATER DAMAGE AND THAT IT WAS PURCHASED THIS WAY. I THEN GOT A RENTAL CAR AND I CALLED DAYFORD TO SEE WHAT THEY HAD TO SAY AND HOW THEY WERE GOING TO FIX THE PROBLEM. AT FIRST I WAS TOLD THAT THEY DID NOT SELL ME A CAR WITH WATER DAMAGE. THEN HE SAID HE WOULD CALL ME BACK. WELL I HAVE NOT HEARD ANYTHING FROM THEM. OVER THE WEEKEND I FOUND OUT THAT MY CAR WAS PURCHASED FROM KANSAS CITY ON JULY 20, 2002 AND THEN SERVICED ON JULY 27, 2002 BY DAYFORD. THE SERVICES WERE ENGINE SERVICED, VEHICLE SERVICED, SUSPENSION SYSTEM SERVICED, BRAKES SERVICED, STATE INSPECTION COMPLETED, MISCELLANEOUS SERVICE PERFORMED, EMISSIONS SYSTEM SERVICED AND LUBED OIL AND FILTER CHANGED. THESE SERVICES WERE COMPLETED WITH ONLY 3 MILES ON THE CAR. I PULLED THE INFORMATION FROM CARFAX AND THAT WHAT IT SAYS. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119117April 25, 2005
AIR BAGS:FRONTAL
WHILE DRIVING AT APPROXIMATELY 35 MPH, ANOTHER VEHICLE WAS TURNING IN FRONT OF CONSUMER'S VEHICLE, CAUSING IT TO SWERVED AROUND THE VEHICLE TRYING TO AVOID AN ACCIDENT. IN THE PROCESS, IT HIT ANOTHER VEHICLE. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10118423April 25, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2002 FORD ESCAPE CAUGHT ON FIRE. THE TRANSMISSION FAILED TO SHIFT THE VEHICLE. FLAMES CAME OUT FROM UNDER THE VEHICLE THEN THE VEHICLE DID FINALLY SHUT OFF AND IT WAS ABLE TO COME TO A STOP. IT CONTINUED TO BURN, TIRES EXPLODED, ETC. IN THE END MOST OF THE ENGINE WAS ON THE GROUND. THE TRANSMISSION BASICALLY FELL OUT OF THE VEHICLE. IT LEFT A TRAIL OF FLUID BEFORE COMING TO A STOP ON THE SIDE OF THE HIGHWAY. I FEEL BRANDON FORD BODY SHOP IS AT FAULT AND DID NOT PRPPERLY REPAIR THE VEHICLE AFTER AN AUGUST 2004 COLLISION. I BELIEVE THERE ARE ALSO BAD PARTS ON THE VEHICLE AND I HAVE HEARD OF OTHERS HAVING THIS SAME FIRE PROBLEM WITH FORD ESCAPE AND FOCUS. THE VEHICLE WAS TOTALED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10118355April 24, 2005
SERVICE BRAKES, HYDRAULIC
HISSING NOISE COMING FROM BRAKES. STOPS WHEN I DEPRESS THE BRAKES AND RETURNS UPON TAKING MY FOOT OFF BRAKES. THIS CANNOT BE GOOD. MECHANICS PRETENDED THAT THEY DID NOT HEAR THIS. MUST BE AN EXPENSIVE FIX BECAUSE I HAVE BEEN STONE WALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119022April 21, 2005
SERVICE BRAKES, HYDRAULIC
WHEN THE VEHICLE HAS BEEN SITTING FOR TWO DAYS OR MORE, THE VEHICLE WOULD MAKE LOUD GRAINING NOISE WHEN APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER CLEAN THE EXCESSIVE RUST BUILD UP AND INFORMED THE CONSUMER THAT WAS THE NORMAL CHARACTERISTIC OF THAT VEHICLE. THE DEALER INSTRUCTED THE CONSUMER TO PUT THE VEHICLE IN REVERSE AND APPLIED THE BRAKES SEVERAL TIMES THAT WOULD HELP REMOVED THE EXCESSIVE RUST BUILD UP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118899April 19, 2005
VEHICLE SPEED CONTROL:CABLES
"RECALL CAMPAIGN" - RECALL NOTICE RECEIVED FOR 2002 FORD ESCAPE IN REFERENCE TO THE ACCELERATOR CABLE.*MR THE CONSUMER RECEIVED RECALL NOTICE JAN. 2005. THE CONSUMER CALLED THE DEAL IN MARCH TO HAVE THE RECALL WORK DONE. THE DEALER INFORMED THE CONSUMER THAT IT WAS TOO LATE TO GET THE REPAIR. THEY STATED IF THE VEHICLE WAS BROUGHT IN JAN OR FEB THEY WOULD HAVE DONE IT. THE REPAIR WERE MADE AT ANOTHER DEALER. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119005April 18, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2002 FORD ESCAPE EXPERIENCING PROBLEMS WITH ACCELERATOR EVEN AFTER RECALL REPAIRS WERE PERFORMED.*MR RECALL CAMPAIGN, PERFORMED ON 02/07/05 AND STILL HAVING PROBLEM. THE ACCELERATOR STUCK WIDE OPEN WHILE TRAVELING DOWN THE HIGHWAY. ON 03/22/05 THE ACCELERATOR STUCK AGAIN. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118049April 18, 2005
TIRES:SIDEWALL
NEW FIRESTONE TIRE IN REGULAR PASSENGER VEHICLE USAGE. FOUR DESTINATION LE TIRES P23570R16 PURCHASED AS REPLACEMENTS OF OEM TIRES. WITHIN 10,000 MILES THE SIDEWALL BUBBLES FORMING TWO LARGE BLISTERS ON ONE TIRE. NO EXTERNAL DAMAGE CAUSED THIS CONDITION. FIRESTONE REPLACED THE TIRE. DEFECT WAS LEFT AT THE FIRESTONE OUTLET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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