Ford Escape Complaints

29,499 consumer complaints on file.

#10129490July 20, 2005
SUSPENSION:FRONT:WHEEL BEARING
DT: THE CONTACT OWNED A 2001, FORD, ESCAPE. EVERY TIME CONSUMER TOOK TIRES OFF TO WORK ON THE BRAKES B OR ANYTHING ELSE SHE HAD TO REPLACE HER WHEEL BEARINGS. THIS ONLY OCCURRED ON THE LEFT FRONT TIRE. THE AUTOMOTIVE PLACE THAT SPECIALIZED IN BRAKES SAID THAT THIS OCCURRED ON A LOT ON SIMILAR MAKE, MODEL, AND YEAR VEHICLES. THE LAST TIME THEY WERE REPLACED WAS IN APRIL 2005. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129495July 20, 2005
POWER TRAIN, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MY 2002 FORD ESCAPE HAS HAD TOO MANY PROBLEMS SINCE I HAVE OWNED IT. I PURCHASED THE VEHCILE USED IN MARCH OF 2005 WITH 23K MILES. IT NOW HAS 30K. PLEASE NOTE IT IS STILL UNDER WARRANTY, HOWEVER I FEEL THE VEHCILE IS RIDDLED WITH PROBLEMS TO DATE: THE CD4E AUTOMATIC TRANSMISSION WAS REPLACED AT 4500 MIULES BY THE PREVIOUS OWNER(PERFORMED BY FORD) ALONG WITH THE FRONT WHEEL BEARINGS AND RETAINER RINGS. SINCE I HAVE OWNED THE VEHICLE: 1. THE VEHCILE STALLED WHILE DRIVING ALONG. THE PCM WAS RE-FLASHED BY FORD, HOWEVER IT STILL FEELS LIKE IT WILL STALL AT CERTAIN TIMES. 2. THE THERMOSTAT HOUSING LEAKED ANTIFREEZE AND TOOK THREE TRIPS TO THE DEALER TO FIX IT. 3. THE ACCERLERATOR CABLE WAS REPLACED UNDER RECALL. 4. THE REAR GLASS RATTLES AS THE LATCH LOOKS WORNS OUT ALREADY. 5. THE ENGINE HAD VALVE TRAIN NOISE AND THE CAMSHAFT RETAINERS WERE REPLACED 6. THE ENGINE LEAKED OIL DUE TO THE DEALERS FAULTY REPAIR 7. THE FAN ASSEMBLY/BLOWER MOTOR BEARINGS HAVE FAILED AND A NEW PART IS ON ORDER. I AM VERY UPSET AND DISAPOINTED IN THE QUALITY OF THIS VEHICLE AND I QUESTION IT AS I HAVE NO CONFIDENCE IT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126198July 19, 2005
VEHICLE SPEED CONTROL:CABLES
DT: THE CONSUMER RECEIVED A RECALL NOTICE AND HE BROUGHT IT INTO THE DEALER TO HAVE THE REPAIR WORK DONE AROUND JANUARY 27, 2005. THE ACCELERATOR CABLE WAS REPLACED. ON JANUARY 30, 2005, HE STOPPED AT A RESTAURANT WITH HIS FOOT ON THE BRAKE AND THE CAR JUST TOOK OFF GOING 20-25 MPH. HE AIMED FOR A SNOW BANK AND THE CAR FINALLY STOPPED. THE NEXT MORNING HE WAS GOING TO TAKE IT TO THE DEALER. AS HE WAS SLOWING DOWN FOR THE RED LIGHT THE CAR TOOK OFF THROUGH THE RED LIGHT. HE HAD TWO PEOPLE LOOK AT IT, AND THEY COULDN'T FIND ANYTHING WRONG WITH VEHICLE. THE HEAD OF THE SERVICE DEPARTMENT DROVE THE CAR, AND SAID HE FIXED IT. ON FEBRUARY 26TH, 2005, THE CONSUMER WAS DRIVING FROM GEORGIA TO VIRGINIA GOING 55-60 MPH. WHILE MERGING THE CONSUMER TOOK HIS FOOT OFF OF THE GAS PEDAL AND THE CAR LUNGED, HIT SOME GRAVEL AND SPUN INTO THE RAVINE. *AK RECALL CAMPAIGN # 04V574000. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10128812July 14, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAD A 2003 FORD ESCAPE THAT WAS 2WD. I NEEDED 4WDS SO WE PURCHASED A 2004 ESCAPE XLT BASED ON PREVIOUS GOOD EXPERIENCE. WHAT HAS FORD DONE TO THIS PREVIOUSLY EXCELLENT VEHICLE? WE HAVE TWO MAJOR COMPLAINTS, BUT NHTSA DOES NOT CONSIDER FOUR ATTEMPTS TO REPAIR AC THAT IS LEAKING FREON INTO THE PASSENGER COMPARTMENT WORTHY OF A COMPLAINT. SO WE WILL ADDRESS COMPLAINT #2. VEHICLE BRAKES IRRADICALLY, MAKES GRINDING NOISES, AND BRAKES CONSTANTLY HUM. WE THOUGHT THIS WAS DUE TO BEING A 4WD, BUT AFTER VISITING YOUR WEBSITE FIND THIS TO BE A PREDOMINATE PROBLEM ON ALL 2005 ESCAPES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128545July 13, 2005
VEHICLE SPEED CONTROL
7/5/2005. I WAS IN BALTIMORE, MD IN MY 2002 FORD ESCAPE. TRAFIC WAS MODERATELY HEAVY. I STARTED TO CHANGE LANES AND NOTICED A CAR IN THE LANE SO I PULLED BACK INTO MY LANE AT WHICH POINT, THE THROTTLE ON MY VEHICLE STUCK OPEN. THE ENGINE WAS RACING AND ATTEMPTS TO BRAKE WERE USELESS. I THREW THE MOVING VEHICLE INTO PARK WHERE IT CONTINUED TO MOVE. I THEN TRIED TO SHIFT TO NEUTRAL IN HOIPES OF REGAINING BRAKING, BUT I HIT REVERSE FIRST, AT WHICH POINT MY CAR RAPIDLY REVERSED INTO ANOTHER VEHICLE. DAMAGE TO THE VEHICLES WAS LIMITED AS I HIT A 3500 CHEVY SILVERADO TRUCK, HOWEVER, IT WAS ONE OF THE MOST UNNERVING EXPERIENCES I HAVE EVER HAD. THE POLICE WERE CALLED AS THE OTHER VEHICLE BELONGS TO THE CITY OF BALTIMORE DEPARTMENT OF PUBLIC WORKS. NO TRAFFIC REPORT WAS WRITTEN BY THE POLICE OFFICER, HOWEVER, THE BALTIMORE CITY EMPLOYEE (DARELL POWERS) DID FILL OUT AN ACCIDENT REPORT FOR THE CITY. MY VEHICLE WAS TOWED TO CARMAX IN WHITE MARSH MD, WHERE THEY TOLD ME THE CAUSE WAS THE CRUISE CONTROL CABLE HAD FRAYED, CAUSING IT TO BUTTERFLY AND HOLD OPEN THE THROTTLE. THE ESCAPE HAS 53,002 MILES ON IT, AND CRUISE CONTROL IS RARELY USED. I DO HAVE THE REPLACED PART AND THE BILL I PAID FOR $291. ONE OTHER NOTE, IHAD TO HAVE THE ENGINE REPLACED ON THIS SAME CAR 45 DAYS AFTER I PURCHASED IT LAST JULY. CARMAX PAID FOR THE REPLACEMENT COST, CLOSE TO $4,000 AND THE MECHANIC WHO SERVICED IT THIS TIME INSISTS THIS IS NOT RELATED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10128681July 13, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, VEHICLE SPEED CONTROL:CABLES, SERVICE BRAKES, AIR
MY WIFE WAS DRIVING OUR 8 YEAR OLD TWINS TO A PIANO RECITAL IN MY 2001 FORD ESCAPE, AND, WHILE GOING UP A STEEP HILL ON A FOUR-LANE ROAD, THE ENGINE DOWNSHIFTED AND THE CAR ACCELERATED OUT OF CONTROL. WHEN SHE REALIZED THAT SHE THE CAR WAS SPEEDING FORWARD WHEN SHE WAS NOT PRESSING ON THE ACCELERATOR, SHE APPLIED THE BRAKES HARD, BUT NOTHING HAPPENED. IN AN ATTEMPT TO AVOID THE CARS, SHE TOOK AN OFF-RAMP BUT QUICKLY REALIZED THAT TRAFFIC WAS STOPPED THERE AS WELL. IN DESPERATION, MY WIFE PULLED THE EMERGENCY BRAKE. THE CAR THEN STOPPED, BUT THEN LOST SHE LOST EVERYTHING. MY ESCAPE STARTED ROLLING BACKWARDS DOWN THE HILL, EVEN WITH THE EMERGENCY BRAKE ON. AGAIN, THE FOOT BRAKE DIDN'T RESPOND. SHE WAS HEADED BACKWARDS DOWN THE 1/2 MILE, STEEPLY GRADED HILL INTO THE CARS COMING UP THE HILL. SHE TURNED THE WHEEL TO BACK UP THE STEEP EMBANKMENT ON THE SIDE OF THE ROAD. AFTER BOUNCING BACKWARDS THROUGH THE STEEP DITCH AND TRAVELING ABOUT 14 FEET UP THE EMBANKMENT, THE CAR PAUSED FOR A MOMENT AND THEN SLAMMED FORWARD BACK INTO THE DITCH. OUR CHILDREN WERE NOT HURT. MY WIFE HAS SUFFERED WHIPLASH WHICH IS REQUIRING MEDICATION, PHYSICAL THERAPY, AND GIVES HER CONSTANT PAIN. MY LOCAL FORD DEALER HAS BEEN HONEST THAT A CRUISE CONTROL WIRE WAS FRAYED, AND EVEN THOUGH SHE WAS NOT USING THE CRUISE CONTROL, IT WAS MOVING IN PARALLEL TO THE ACCELERATOR CABLE. THE FRAYED CRUISE CONTROL CABLE STUCK AND CAUSED THE ACCELERATOR TO COMPRESS AND STICK. THEY HAVE NO EXPLANATION FOR THE LOSS OF BRAKES AND THE FAILURE OF THE EMERGENCY BRAKE. HOWEVER, AFTER THE HONEST ASSESSMENT, POOR TREATMENT ENSUED. THE DEALERSHIP IS FIXING THE CABLE, TRANSMISSION, AND BRAKES UNDER OUR EXTENDED WARRANTY AND NOT TAKING OWNERSHIP FOR THE ACCIDENT. THEY HAVE HAD MY CAR FOR 1 MONTH TODAY, AND I STILL DO NOT HAVE IT BACK. I WILL HAVE TO PAY THE $1000 DEDUCTIBLE FOR THE AUTO BODY WORK.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10128362July 11, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
DT: THE CONTACT OWNS A 2002 FORD ESCAPE. HE STATES THAT THE DEALERSHIP WAS REFUSING TO DO THE RECALL REPAIR. HE HAS CONTACT THE FORD MANUFACTURER AND THEY TOLD HIM HE WOULD HAVE TO TAKE THIS MATTER UP WITH THE DEALERSHIP. THE NHTSA CAMPAIGN ID NUMBER IS 04V165000. THE RECALL WAS BECAUSE THE CAR WOULD DECELERATE RAPIDLY. THE DEALERSHIP THAT HE IS HAVING THE PROBLEMS WITH DUBLIN FORD DUBLIN, CA. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128377July 11, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, EQUIPMENT
I HAVE A 2002 FORD ESCAPE, MANUAL TRANSMISSION WITH 66,000 MILES ON IT. COMING HOME FROM A WEEKEND TRIP THE CLUTCH STUCK AND WOULD HAVE TO BE PULLED UP WITH YOUR FOOT WHEN HAVING TO SLOW DOWN IN TRAFFIC. WE WERE ABLE TO PULL OFF THE ROAD AND CALL FOR ASSISTANCE AND TOWING TO A GARAGE WHERE WE WERE TOLD THAT THE MASTER CYLINDER HAD WENT OUT.THE MECHANIC SAID THAT THIS WAS VERY UNUSUAL FOR IT TO HAPPEN TO A CAR THIS NEW. HAVE THERE BEEN ANY OTHER COMPLAINTS SIMILAR IN NATURE TO THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129115July 8, 2005
AIR BAGS:FRONTAL
POTENTIAL SAFETY DEFECT IN THE 2003 FORD ESCAPE.*MR THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE AIRBAG FAILED TO DEPLOY. THE CONSUMER DID NOT STATE IF HE WAS INJURED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10122132July 8, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: WHILE DRIVING DOWN THE ROAD VEHICLE SHUTS OFF WITHOUT WARNING. AS A RESULT THE STEERING WHEEL LOCKED UP. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127786July 7, 2005
STEERING:RACK AND PINION:RACK
2001 FORD ESCAPE W/37K MILES NEEDS POWER STEERING RACK REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127433July 5, 2005
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
2001 FORD ESCAPE, 61,000 MILES, CLUTCH FAILURE, CLUTCH PEDAL WENT TO FLOOR, WOULD NOT DISENGAGE. WAS ON ENTRANCE RAMP TO INTERSTATE HIGHWAY, IN SLOW MOVING TRAFFIC, OTHERWISE EXTREMELY DANGEROUS. INVESTIGATED ON INTERNET AND FOUND THAT THIS PROBLEM IS DESCRIBED IN FORD TECHNICAL SERVICE BULLETIN 1-24-1, SO IS OBVIOUSLY A KNOWN ISSUE. ONE OF RELATIVELY FEW TSBS THAT COULD CAUSE A CATASTROPHIC ACCIDENT IF IT OCCURRED AT SPEED. MOST OF THE TSBS ARE FOR THINGS LIKE "WHINING/BUZZING IN AUDIO SYSTEM," "ENGINE OIL RECOMMENDATIONS/APPLICATIONS," "INTAKE MANIFOLD GASKETS--FUEL SMELL TO THE INTERIOR." WHILE SOME OF THESE MAY BE SIGNIFICANT, FEW OF THEM WOULD CAUSE A CATASTROPHIC PROBLEM IF THEY OCCURED AT SPEED. THE "GENERAL RECALL" AND "SAFETY RECALLS" CATEGORIES, WHICH INCLUDE THINGS LIKE "SPEED CONTROL CABLE DEFECT" AND "REAR DRIVESHAFT REPLACEMENT DIFFERENTIAL LEAK" SEEM TO ME MUCH MORE APPROPRIATE PLACES FOR THIS SERIOUS PROBLEM TO BE REPORTED. HAD VEHICLE TOWED TO FORD DEALER. CONVERSATION WITH THEM THIS MORNING. CONFIRMED THAT PROBLEM WAS WITH MASTER AND SLAVE CYLINDER WHICH THEY SAID NEEDED TO BE REPLACED. DENIED KNOWLEDGE OF A KNOWN PROBLEM OF THIS TYPE. SAID THAT THIS WAS NOT COVERED UNDER WARRANTY. I TOLD THEM TO GO AHEAD AND REPLACE THE CYLINDERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127344July 2, 2005
VISIBILITY:REAR WINDOW WIPER/WASHER:LINKAGES
SITTING IN VEHICLE IN GROCERY STORE PARKING LOT AND HEARD LOUD POP SOUND. I NOTICED THE REAR WINDOW HAD SHATTERED. I LATER CONCLUDED THAT THE REAR WINDOW SHOCKS HAD EXPLODED AND SHATTERED THE REAR WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126826June 28, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: CONTACT STATED THE PASSENGER DOOR LATCHES STOPPED WORKING. AFTER ABOUT A MONTH EARLIER DRIVER'S SIDE DOOR LATCH QUIT WORKING. UPON EXAMINATION THE ATTACHMENT TO THE ROD BROKE AWAY FROM THE DOOR LATCH. THE VEHICLE HAD NOT BEEN TO A SERVICE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126635June 27, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION IS STARTING TO FAIL. THE GEAR SHIFTING IS BECOMING MORE AND MORE JERKY. GRINDING SOUNDS ARE NOW AUDIBLE DURING GEAR SHIFTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126480June 24, 2005
VISIBILITY:GLASS, SIDE/REAR
DRIVING 2005 FORD ESCAPE ON 4 LANE HIGHWAY AT APPROXIMATELY 70 MPH. OUTSIDE TEMPERATURE AROUND 85 DEG. AIR CONDITIONER WAS RUNNING. REAR DRIVER SIDE DOOR WINDOW SHATTERED FOR NO APPARENT REASON. NO ROCK OR OTHER PROJECTILE FOUND INSIDE THE VEHICLE. NO EXTERIOR DAMAGE ON DOOR OR SURROUNDING AREA. HAD NOTICED "SQUEAKING" NOISE FROM THAT GENERAL AREA FOR QUITE SOME TIME BEFORE WINDOW SHATTERED. NO PASSENGERS IN REAR SEATS, BUT WOULD HAVE BEEN INJURIES IF PASSENGERS PRESENT. POLICE REPORT WAS MADE. UNABLE TO DETERMINE CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125867June 20, 2005
EXTERIOR LIGHTING:HEADLIGHTS
IN MY 2001 FORD ESCAPE XLT BOTH FRONT HEADLIGHTS HAVE LOST THEIR SEALS, AT SEPARATE TIMES WITHOUT ANY DAMANGE TO THE VEHICLE HAVING OCCURRED, AND WATER ENTER THE LIGHT COMPARTMENT, DIFUSING THE HEADLIGHT AND NECESSITATING ABOUT $300 IN REPLACEMENT COSTS, EACH. I JUST FIND IT VERY STRANGE THAT BOTH LIGHTS HAVE HAD THE SAME PROBLEM AND IT IS AN UNUSUAL PROBLEM TO BEGIN WITH. THE DRIVER SIDE HEADLIGHT WENT AROUND JUNE 2004 AND THE PASSENGER SIDE ONE JUST BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125928June 20, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT: CONTACT STATES WHILE DRIVING AND PASSING ANOTHER VEHICLE THE ACCELERATOR PEDAL STUCK. IT WAS DIFFICULT TO FREE THE ACCELERATOR PEDAL, THE PLASTIC SHIELD CAUSED THE PEDAL TO STICK. . THE VEHICLE HAS NOT BEEN TO A SERVICE DEALER AS OF YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125934June 20, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
ON SEVERAL OCCASIONS, MY 2002 FORD ESCAPE HAS STALLED OUT IN THE MIDDLE OF INTERSECTIONS, ON THE FREEWAY, AND AT MANY INOPPORTUNE TIMES!!!!! I HAVE BEEN QUITE SCARED TO DRIVE MY SUV ANY MORE. IT STARTS TO CHUG LIKE IT IS NOT GETTING ANY FUEL, THE CHECK ENGINE LIGHT WILL COME ON, AND THE SUV WILL IMMEDIATELY DIE. I LOSE MY POWER STEERING, MY BRAKES, MY EVERYTHING! AND ALMOST GET HIT. I HAVE TAKEN MY ESCAPE IN FOR SERVICE SEVERAL TIMES, BUT THEY CLAIM THAT IT IS JUST A GLITCH IN THE COMPUTER, AND RESET IT. THEN THEY TOLD ME THAT THEY COULD NEVER GET IT DO WHAT I WAS SAYING, SO I HAD TO COME IN RIGHT WHEN IT WAS DOING IT, OR THEY WOULDN'T BE ABLE TO HELP. IN THE MEAN TIME, I HAVE STALLED OUT SEVERAL MORE TIMES, GONE IN, AND NO ONE CAN FIGURE OUT WHAT IS WRONG. I HAVE HEARD FROM SEVERAL PEOPLE THAT THIS IS HAPPENING WITH MANY FORD ESCAPES, AND I AM SCARED THAT THE SITUATION WILL ESCALATE TO ME BEING IN AN ACCIDENT, OR MY SUV STARTING ON FIRE WHEN IT GETS SO WARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119296June 20, 2005
ELECTRICAL SYSTEM:WIRING
THE VEHICLE WAS TRAVELING ABOUT 70 MPH IN THE FAR RIGHT LANE WHEN ALL OF A SUDDEN DRIVER HEARD A LOUD EXPLOSION FROM THE FRONT OF THE VEHICLE. DRIVER PULLED OVER IMMEDIATELY DUE TO SMOKE COMING INSIDE THE VEHICLE. THE DRIVER GOT OUT AND WATCHED THE VEHICLE BURN WITHIN 7 MINUTES. *AK THE WHITE SMOKE SEEMED TO INDICATE A FUEL LINE. *SC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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