Ford Escape Complaints

29,499 consumer complaints on file.

#10152044March 6, 2006
POWER TRAIN:MANUAL TRANSMISSION
DT*: THE CONTACT STATED WHILE PARKED WITH THE EMERGENCY BRAKE OFF THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY DEALER WAS ABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS ALERTED. UPDATED 03/28/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151832March 5, 2006
AIR BAGS
THE AIR BAG LIGHT IS ON 98% OF THE TIME. I TOOK IT TO A FORD DEALER AND THEY SAID THAT THIS IS A FORD PROBLEM, THAT FORD IS WORKING ON IT AND THAT THERE IS NOTHING THAT CAN BE DONE TO CORRECT THE PROBLEM. THEY STATED THAT THE AIR BAGS WILL NOT FUNCTION WHEN THE AIR BAG LIGHT IS ON. ON A RARE OCCASION THE LIGHT WILL GO OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152994March 2, 2006
UNKNOWN OR OTHER
2005 ESCAPE LOST TRACTION, SKIDDED AND BECAME UNCONTROLLABLE. *TS THIS OCCURED WHILE DRING IN SNOWY CONDITIONS IN A CHAIN CONTROL AREA AND RESULTED IN AND ACCIDENT. THE CONSUEMR FEELS THAT THE MANUFACTURE/OWNER'S MANUAL WAS UNCLEAR ABOUT IT'S RECOMMENDATION ON TIRE TRACTIONS DEVICES. THE CONSUMER SIGNED A DOCUMENT AT THE TIME OF PURCHASE WHICH STATED, AS EQUIPPED, THIS VEHICLE MAY NOT BE OPERATED WITH TIRE CHAINS BUT MAY ACCOMIDATE SOME OTHER TYPE OF TIRE TRACTION DEVICE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10151452February 28, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
DT*: THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE TRANSMISSION SHIFTED INTO OVERDRIVE AND THE VEHICLE STALLED. THERE IS A NHTSA RECALL, # 04V165000 WHICH RELATES TO THE POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151334February 27, 2006
PARKING BRAKE
EMERGENCY BRAKE CABLE FAILURE ON 2001 FORD ESCAPE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151205February 25, 2006
AIR BAGS
AIR BAG LIGHT WOULD SPORADICALLY COME ON. THE VEHICLE WAS TAKEN TO THE DEALER. THE PROBLEM WAS FOUND IN THE FRONT SEAT BELT BUCKLES, THE SENSORS AND WIRES THAT HELP DEPLOY THE AIR BAGS WERE DEFECTIVE. N CASE OF AN ACCIDENT THE AIR BAGS WOULD HAVE NOT DEPLOYED. THE DEALER REPAIRED ALL THE SEAT BELT BUCKLES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150637February 19, 2006
STEERING
2005 FORD ESCAPE HYBRID, 9500 MILES, DROVE 20 MILES IN 5 DEGREE WEATHER. SHUT CAR OFF FOR 15 MINUTES. WHEN RESTARTED POWER STEERING FAILED. DROVE 5 MILES WITH POWER STEERING OFF. RESTARTED CAR AFTER 2 HOURS. POWER STEERING WORKED FINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150233February 14, 2006
VISIBILITY:GLASS, SIDE/REAR
I BOUGHT A BRAND NEW FORD ESCAPE ~ 1.5 YEARS AGO. I WAS DRIVING DOWN THE ROAD AT ~ 40 MPH AND SUDDENLY MY BACK WINDSHIELD EXPLODED. SHARDS OF GLASS BLEW INTO MY TRUNK AS WELL AS THE BACK SEAT. WHEN I WENT TO THE FORD DEALERSHIP, THEY EXPLAINED THIS WAS NOT COVERED UNDER WARRANTY AND WOULD NOT HELP ME. I CONTACTED MY INSURANCE COMPANY AND THEY REFERRED ME TO A LOCAL GLASS SHOP SINCE THE DEALERSHIP WAS SO OVER-PRICED. THERE WAS NO EVIDENCE OF A FOREIGN OBJECT HITTING MY EXTERIOR WINDOW, SO I WOULD LIKE TO WARN ALL FORD ESCAPE OWNERS OF THIS HAZARD TO YOU AND YOUR FAMILIES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149625February 7, 2006
FUEL SYSTEM, GASOLINE
FUEL MILEAGE IS TERRIBLE. 11/12 CITY AND 15/16 HIGHWAY, DEALER CHECKED THIS PROBLEM TWICE AND FOUND NOTHING. STATING I'M NOT ALONE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149548February 6, 2006
EXTERIOR LIGHTING:HEADLIGHTS
I WAS DRIVING DOWN A DARK COUNTRY ROAD LAST WEEK WHEN MY HIGH BEAM HEADLIGHTS WENT OUT. I CONSIDER THIS A SAFETY PROBLEM. I SWITCHED TO LOW BEAMS WHICH WORKED. SATURDAY MORNING I WENT TO THE LOCAL FORD DEALER. NO MECHANIC WAS ON DUTY ;BUT THE OWNER VERIFIED THE LIGHTS DID NOT WORK. HE SAID TO BRING IT BACK MONDAY FOR A MECHANIC TO CHECK IT. MONDAY THE MECHANIC CHECKED IT OUT AND COULD NOT FIND THE PROBLEM. THE LIGHTS WORKED ON MONDAY. HE SAID TO BRING IT IN WHEN THEY WERE NOT WORKING SO THEY COULD GET AN ERROR CODE. WELL, I HAD DONE THAT. THE PROBLEM IS INTERMITTENT AND THE LIGHTS WORK NOW. I CONTACTED FORD CUSTOMER SERVICE; BUT I CANNOT FIND OUT IF OTHER CARS ARE HAVING A SIMILAR PROBLEM. I WAS ADVISED TO TAKE IT BACK TO THE DEALER IF IT HAPPENS AGAIN. THE PROBLEM IS THEY HAVE TO CATCH IT WHILE IT IS HAPPENING. ALSO THE DEALER IS NOT OPEN AT NIGHT. I WOULD LIKE TO KNOW ABOUT OTHERS WHO HAVE THE SAME PROBLEM AND IF THEY KNOW HOW TO FIX IT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149163January 31, 2006
AIR BAGS
(1) NORMAL DRIVING TO WORK & SCHOOL. (2) WHILE DRIVING ON FREEWAY TO WORK APPROX 70 MPH, AIRBAG WARNING LIGHT CAME ON FOR 3RD TIME. (3) RETURNED VEHICLE BACK TO DEALER WITH FOLLOWING RESULTS: PERFORM SELF TEST ON RCM MODULE KOEO B1881. PINPOINT TEST FOUND HIGH RESISTANCE ON PASSENGER SIDE PRETENSIONER. REMOVE BOTH FROM SEAT & REPLACED PRETENSIONER CONNECTORS PER TSB 05-17-11. CLEARED CODE & RETEST OK AFTER REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148879January 27, 2006
AIR BAGS
(1) I DRIVE APPROXIMATELY 60 MILES PER DAY. VEHICLE IS USED PRIMARILY FOR DRIVING TO WORK AND TRANSPORTING CHILDREN TO SCHOOL & ACTIVITIES. (2) ON 12/6/05, I RETURNED VEHICLE TO DEALERSHIP FOR 2ND TIME DUE TO AIR BAG WARNING LIGHT ILLUMINATING. (3) PER DEALER DESCRIPTION: PERFORMED SELF TEST ON RCM MODULE KOEO B1998. PINPOINT TEST FOUND HIGH RESISTANCE IN SIDE AIR BAG HARNESS. REPLACED CONNECTOR UNDER PASSENGER SEAT PER TSB 04-26-12. CLEARED CODE & RETEST OKAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148442January 24, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PREMATURE FAILURE, EXCESSIVE PREMATURE WEAR OF THE BRAKE ROTORS. VEHICLE SERVICED BY TREBOUR FORD EVERY 5,000 MILES ACCORDING TO SERVICE SCHEDULE. AT THIS VISIT, INFORMED THAT BRAKE PADS WERE CLOSE TO NEEDING REPLACEMENT. THIS IS NORMAL AND UNDERSTANDABLE. HOWEVER, WAS ALSO INFORMED THAT THE BRAKE ROTORS WERE BEYOND THE POINT OF BEING USED FURTHER. THEY WERE WORN SO BADLY THAT THEY COULD NOT BE MACHINED EVEN ONCE. MY EXPERIENCE IS THAT BRAKE ROTORS WHEN PROPERLY MAINTAINED SHOULD LAST THE LIFE OF THE VEHICLE. THIS VEHICLE HAS BEEN MAINTAINED PROPERLY AND HAS 34,917 MILES WHICH HAS BEEN PRIMARILY HIGHWAY USAGE. THE NEED FOR BRAKE ROTOR REPLACEMENT AT THIS POINT WAS DUE TO DEFECTIVE EQUIPMENT INSTALLED AT TIME OF PRODUCTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148363January 23, 2006
SEAT BELTS
DT*: THE CONTACT STATED THE AIRBAG LIGHT ILLUMINATED INDICATING A PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THERE WAS A PROBLEM WITH THE SEATBELT HARNESS. THE VEHICLE IS BEING REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148275January 21, 2006
AIR BAGS
CAR LOST CONTROL COMING TOWARD ME, SHE WENT INTO MY LANE SIDEWAYS. I T-BONED HER ON HER PASSENGER SIDE OF VEHICLE. SEAT BELT SAVED MY LIFE, BUT THE AIRBAGS WERE OF NO USE. WHY DON'T THE AIRBAGS DEPLOY ON THESE VEHICLES. IF I HAD BEEN TRAVELING AT A MUCH FASTER SPEED OR HER, I PROBABLY WOULD HAVE BEEN SERIOUSLY HURT OR KILLED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10147995January 18, 2006
VEHICLE SPEED CONTROL
MY VIN# FOR MY 2001 FORD ESCAPE IS NOT LISTED UNDER THE VEHICLE SPEED CONTROL RECALL. HOWEVER, I AM AND HAVE BEEN EXPERIENCING THIS PROBLEM WITH MY VEHICLE FOR SOME TIME NOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147901January 17, 2006
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
DT*: THE CONTACT STATED THE VEHICLE WAS PARKED FOR 9 HOURS AND IT CAUGHT ON FIRE. THE FIRE DEPARTMENT RESPONDED AND EXTINGUISHED THE FIRE. THE FIRE MARSHAL STATED THE DAMAGE WAS TOO EXTENSIVE TO DETERMINE WHERE THE FIRE STARTED. MOST OF THE FIRE DAMAGE WAS UNDER THE HOOD ON THE DRIVER SIDE. THE INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10147721January 13, 2006
STRUCTURE
2006 FORD ESCAPE XLT AWD - VIBRATION IN STEERING WHEEL AND CAN BE FELT IN BODY AT ABOUT 55-65 MPH. INTO DEALER 4X FOR ATTEMPTED REPAIRS. CONSULTED WITH FACTORY. NO IDEA WHAT IS CAUSING IT. DEALER STATED SOME OF THE MODELS ON THE LOT HAD THE SAME PROBLEM. THIS COULD BE AN ENGINEERING FAULT OR AN ASSEMBLY FAULT - BUT FORD IS SELLING FAULTY VEHICLES- AND NOT TAKING ANY SERIOUS ATTEMPT TO RECTIFY. COULD POTENTIALLY BE A SERIOUS MECHANICAL FAILURE IN THE FUTURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147666January 12, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR DRIVER SIDE PASSENGER DOOR LATCH FAILED AND DOOR WILL NOT OPEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147152January 7, 2006
VEHICLE SPEED CONTROL
MY 2005 FORD ESCAPE WILL ACCELERATE UNEXPECTEDLY WHILE DRIVING DOWN THE HIGHWAY. THE ACCELERATOR PEDAL WOULD SLAM TO THE FLOOR, THE ENGINE AND THE CAR WOULD SPEED UP AND THE PEDAL WOULD IMMEDIATELY RETURN TO THE UP POSITION. THIS HAS HAPPENED FIVE TIME IN THE LAST YEAR. THE LAST TWO TIMES LISTED BELOW I FIND THAT THE SAME PROBLEM HAS BEEN POSTED ON THE INTERNET IN VARIOUS SITES, SOME RESULTING IN CRASHES. THIS DOES NEED TO BE INVESTIGATED IMMEDIATELY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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