Ford Escape Complaints

29,499 consumer complaints on file.

#10157835May 18, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
I RECEIVED A WARNING LIGHT ON THE CONTROL PANEL OF THE CAR. SUBSEQUENTLY FOUND THAT THE DIFFERENTIAL PRESSURE FEEDBACK EGR (DPFE) SENSOR HAD FAILED. I SEE THAT MANY OF THE 2001 & 2002 FORD ESCAPES HAVE THIS FAILURE. SOMETHING WAS CHANGED TO RESOLVE THIS AS 2003 MODEL DOES NOT APPEAR TO HAVE PROBLEM (SOURCE AUTOS.MSN.COM). WHY SHOULD I PAY $450 TO CORRECT A MANUFACTURER FAULT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157705May 17, 2006
VEHICLE SPEED CONTROL:CABLES, VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE DRIVING 40MPH, THE ENGINE REVVED AT AN ELEVATED RATE AND THE VEHICLE LURCHED FORWARD WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY THE DEALER. A NHTSA RECALL, #04V574000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE VEHICLE SPEED CONTROL HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP PERFORMED A SECOND REPAIR WITH CHARGE UNDER THE RECALL, ADDITIONALLY THE THROTTLE AND THROTTLE BODY ASSEMBLY WAS REPLACED. AFTERWARDS, THE ENGINE REVVING AND LURCHING PERSISTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157561May 15, 2006
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
2001 FORD ESCAPE TAILGATE WILL NOT UNLOCK. TRIED 2 DIFFERENT KEY FAUBS AND TRIED UNLOCK FROM THE DRIVER DOOR. THERE IS NO PLACE TO UNLOCK WITH A KEY, THERE IS NO PLACE TO OPEN FROM INSIDE THE CARGO AREA. I CHECKED THE OWNERS MANUAL FOR A LOCATION OF A MANUAL RELEASE AND THERE IS NONE. I CALLED FORD MOTOR CUSTOMER SUPPORT AND THEY SEARCHED THE DATABASE FOR A MANUAL RELEASE AND COULD NOT LOCATE ANY INFORMATION. THIS APPEARS TO BE A SERIOUS SAFETY CONCERN IF YOU WERE IN AN ACCIDENT OR SITUATION THAT WARRANTED EXITING THE VEHICLE FROM THE BACK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157238May 11, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT*: THE CONTACT STATED THE VEHICLE WAS PARKED IN THE GARAGE FOR TWO DAYS WHEN IT SUDDENLY ERUPTED IN FLAMES DURING THE MIDDLE OF THE NIGHT. THE FIRE DEPARTMENT WAS CONTACTED AND CONCLUDED THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. THE DEALER WAS ALERTED, BUT DID NOT INSPECT THE VEHICLE. THERE WAS EXTENSIVE SMOKE DAMAGE TO THE HOME AND NO ONE SUSTAINED INJURIES. THE ONLY PROBLEM PRESENT WITH THE VEHICLE PRIOR TO THE INCIDENT WAS THE CRUISE CONTROL BUTTON WAS BROKEN AND THE CRUISE CONTROL WOULD NOT ENGAGE. THE CRUISE STOPPED WORKING TWO YEARS AGO.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10156427April 29, 2006
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
HAVE READ ON YOUR SITE NUMEROUS COMPLAINTS WITH THE FORD 2005 ESCAPE ENGINE AND THE PROBLEM THAT IT SPEEDS UP DURING BRAKING. I HAVE ALSO EXPERIENCED THIS PROBLEM. HOWEVER THE PROBLEM IS THE DRIVER !! IF YOU ARE LARGE PERSON OR HAVE LARGE FEET. DURING BRAKING THE BRAKE PEDAL GOES LOWER THAN THE GAS PEDAL AND YOUR SHOE TOE CATCHES THE GAS PEDAL AND ACCELERATES THE ENGINE, THIS HAS HAPPENED NUMEROUS TIMES. THE GAS PEDAL HAS VERY LITTLE RESISTANCE AND YOU ARE NOT AWARE THAT YOUR SHOE IS PUSHING IT DOWN. IT APPEARS ALSO THAT THE PEDALS ARE CLOSER TOGETHER THAN NORMAL. I HAVE OTHER VEHICLES AND HAVE HAD MANY CARS AND THIS IS THE FIRST I HAVE EXPERIENCED THIS DANGEROUS CONDITION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155907April 23, 2006
SERVICE BRAKES, HYDRAULIC
I PURCHASED A 2006 ESCAPE HYBRID ON APRIL 9TH & IMMEDIATELY IT HAD BRAKE FAILURE PROBLEMS - ESSENTIALLY NO BRAKES. IT HAS BEEN AT DEALERSHIP SINCE APRIL 10TH. THEY CLAIMED IT WAS FIXED ON APRIL 22 & WHEN I WENT TO GET IT, SAME PROBLEM HAPPENED IN TEST DRIVE. THEY HAVE NO IDEA WHAT ELSE IS WRONG. THEY REPLACED THE BRAKE SENSOR, BUT OBVIOUSLY THAT DIDN'T RESOLVE THE PROBLEM. THIS IS A MAJOR SAFETY ISSUE ESPECIALLY IN SOUTH FLORIDA, WHERE THE ABILITY TO PROPERLY BRAKE IS HIGHLY ESSENTIAL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155817April 21, 2006
VEHICLE SPEED CONTROL:CABLES
THE CRUISE CONTROL CABLE BECAME DISCONNECTED FROM THE THROTTLE LINKAGE AND JAMMED IN THE THROTTLE. THIS CAUSED THE VEHICLE TO ACCELERATE UNCONTROLLABLE. WAS LUCKILY ABLE TO GET OUT OF TRAFFIC AND INTO A PARKING LOT WITHOUT CAUSING ANY DAMAGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155652April 19, 2006
ELECTRICAL SYSTEM:IGNITION
I OWN A 2002 FORD ESCAPE XLT WHICH I PURCHASED NEW IN 2001. LAST JUNE, I DID NOT USE THE VEHICLE FOR SEVERAL DAYS DURING WHICH TIME IT RAINED. WHEN I WENT TO START THE ENGINE, IT RAN SLUGGISHLY AND SHUDDERED. AFTER A FEW MOMENTS, THE ENGINE LIGHT CAME ON AND THE TRUCK BEGAN EMITTING SMOKE. I TURNED THE ENGINE OFF, CALLED MY LOCAL DEALER, VARNEY FORD, AND HAD THE VEHICLE TOWED THERE. I WAS TOLD THAT THE #3 "SPARK PLUG COIL" (IGNITION COIL) HAD BURNED OUT. I WAS TOLD THAT MOISTURE HAD ENTERED THE COIL. NO EXPLANATION FOR HOW THAT WAS HAPPENING WAS GIVEN. COST $180 TO REPAIR. YESTERDAY, AFTER SEVERAL DAYS OF RAIN, I WENT TO ONCE AGAIN START MY TRUCK. IT EXACTLY REPEATED THE PREVIOUS INCIDENT. THIS TIME HOWEVER, I DROVE THE TRUCK TO THE DEALER...IT COULD NOT TRAVEL MORE THAN 30 MILES AN HOUR. I WAS TOLD THAT THIS TIME COILS NUMBER 4 AND 6 HAD FAILED. COST THIS TIME $325. ONCE AGAIN I WAS TOLD MOISTURE HAD SOMEHOW GOTTEN INTO THE COIL SYSTEM. SO IN OTHER WORDS, I OWN A TRUCK THAT CANNOT SIT IDLE FOR EVEN A DAY IN RAINY OR DAMP WEATHER WITHOUT A COIL BURNING OUT. FROM WHAT I GATHER FROM READING THE TRAVAILS OF OTHER ESCAPE OWNERS IS THAT THIS IS NOT AN UNCOMMON PROBLEM. FORD SAYS "THERE MUST BE A PIN HOLE SOMEWHERE THAT THEY WILL NEVER BE ABLE TO FIX". WHILE THIS WOULDN'T PRESENT A PROBLEM IF I ELECTED TO LIVE IN A DESERT ENVIRONMENT, IT WILL CONTINUE TO BE AN EXPENSE AND RENDER THE TRUCK USELESS IN INCLEMENT WEATHER. THANK YOU. HEIDI ROBBINS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155665April 19, 2006
VEHICLE SPEED CONTROL, STRUCTURE, ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED THE VEHICLE GRINDS DURING START UP IF IT SITS FOR A COUPLE OF DAYS. ON 04-18-06 THE VEHICLE BEGAN TO SPUTTER ALONG WITH A DELAY IN THE ACCELERATOR PEDAL AND THE ENGINE. THE DEALERSHIP ADMITTED THERE WERE OTHER VEHICLE'S WITH THE SAME YEAR, MAKE AND MODEL THAT HAS THE PROBLEM. THE DEALER ARRANGED AN APPOINTMENT FOR THE VEHICLE TO BE INSPECTED THIS WEEK. UPDATED 5/16/2006 - THE DOOR AJAR LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER LUBED THE DOOR AND APPLIED WEATHERSTRIPPING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155429April 16, 2006
AIR BAGS
ON THE 04/03/06 I WAS DRIVING MY FORD ESCAPE XLT 2005 ON ROAD #10 BETWEEN INTERSECTIONS # 503 IN THE CITY OF PONCE PUERTO RICO. AROUND, 10:45 PM I LOST CONTROL OF THE VEHICLE CRASHING DIRECTLY TO A FENCE AND JUMPING IT. THEN THE FORD ESCAPE ROLLOVER AND THE AIR BAGS NEVER WERE ACTIVATED. I HAVE INJURIES ON MY NECK AND LEFT ARM. I AM CONCERN BECAUSE A BOUGHT FOR THE SAFETY AND THE AIR BAGS NEVER FUNCTION. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10155295April 13, 2006
VEHICLE SPEED CONTROL
I WAS DRIVING TO WORK ON THE HIGHWAY AND ALL OF THE SUDDEN MY 2004 FORD ESCAPE BEGAN TO ACCELERATE EVEN WITH MY FOOT OFF THE GAS PEDAL AND THE FLOOR MAT WAS NOT STUCK AGAINST PEDAL. CAR CONTINUED TO DO SO. BROUGHT TO DEALER, THEY SAID IT WAS THE ACCELERATOR CABLE BRACKET BROKE CAUSING THE THROTTLE TO STICK OPEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155329April 13, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE BACKING THE VEHICLE OUT OF A PARKING SPACE, THE ENGINE FULLY ACCELERATED. THE VEHICLE WAS OUT OF CONTROL, HOWEVER THE BRAKES WERE APPLIED AND THE MOTOR TURNED OFF. THIS STOPPED THE VEHICLE WITHOUT INCIDENT. THIS HAS HAPPENED ON 2 OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER THE PROBLEM COULD NOT BE DUPLICATED. THE MANUFACTURER WAS ALERTED. UPDATED 05/02/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154854April 7, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH THE VEHICLE STALLED. IT WAS PULLED OFF THE ROAD WITHOUT INCIDENT AND TOWED TO THE DEALER. THE FUEL PUMP AND FILTER WERE REPLACED. THREE DAYS LATER THE VEHICLE STALLED AGAIN WHILE BEING DRIVEN 35 MPH. THE VEHICLE RESTARTED AND WAS DRIVEN TO THE CONTACTS RESIDENCE. THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154170March 30, 2006
ENGINE AND ENGINE COOLING
THIS REPORT IS FOR THE THIRD OCCURRENCE (THERE HAVE BEEN 2 PRIOR OCCURRENCES IN THE PAST 6-8 WEEKS). THIS VEHICLE HAS ROUGHLY 17,900 MILES AND KEEPS SHUTTING ITSELF DOWN WITHOUT MUCH (IF ANY) WARNING. THIS TIME, I HAD ABOUT 2-4 SECONDS WARNING (WHICH WOULD NOT BE ADEQUATE IF THE VEHICLE HAD BEEN ON A HIGHWAY OR BUSY ROAD). I WAS IN A PARKING LOT ABOUT TO PULL OUT INTO TRAFFIC WHEN THE YELLOW WRENCH LIGHT CAME ON. BEFORE I COULD DO ANYTHING, THE VEHICLE SHUT ITSELF OFF. AT ABOUT 16,000 MILES, THE "HIGH MOTOR TEMPERATURE" WARNING CAME ON. I WAS ABLE TO GET OFF THE HIGHWAY AND GET IT TOWED. THE DEALERSHIP TOLD ME IT WAS A BAD ELECTRIC WATER PUMP AND REPLACED IT. (I WAS LATER TOLD BY THE DEALER THAT THE WATER PUMP THAT FAILED WAS A KNOWN PROBLEM AT FORD - APPARENTLY A TRUCK CARRYING THESE WAS IN AN ACCIDENT AND BOXES OF THESE PUMPS LITERALLY FELL OUT OF THE TRUCK. FORD SUPPOSEDLY TESTED THEM AND DECIDED TO USE THEM ANYWAYS). ABOUT A WEEK LATER, I COULD TELL THERE WAS STILL SOMETHING WRONG WITH THE VEHICLE. (IT HAD BEEN "SURGING" FORWARD WHEN COMING TO A STOP WITHOUT WARNING AND HAD MANY OTHER NOISES/ISSUES THAT WERE A SIGN THAT SOMETHING WAS STILL WRONG). I BROUGHT IT BACK - AND AFTER THEY EXAMINED IT THEY ASSURED ME THAT EVERYTHING WAS FINE. WITHIN 2 WEEKS, WE WERE DRIVING ON THE HIGHWAY WHEN THE "HIGH MOTOR TEMPERATURE" LIGHT CAME ON AGAIN. MY HUSBAND GOT OFF AT THE FIRST EXIT AND TRIED TO GET IT TO THE FORD DEALERSHIP THAT WAS 2 BLOCKS AWAY. UNFORTUNATELY, WITHOUT WARNING, IT POWERED ITSELF DOWN RIGHT IN FRONT OF A CITY TRANSIT BUS. THIS TIME, THE DEALER SAID IT WAS THE WATER PUMP AND FUSE AGAIN AND REPLACED BOTH. AFTER GETTING THE VEHICLE BACK, I WAS STILL CONCERNED SINCE THIS SEEMED TO BE A MAJOR SAFETY ISSUE (HAVING IT POWER DOWN IN FRONT OF A CITY BUS IS ENOUGH TO SCARE THE LIVING DAYLIGHTS OUT OF YOU). THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153327March 21, 2006
VEHICLE SPEED CONTROL:CABLES
1) ON SATURDAY 18 AT APPROXIMATELY 2:00 PM, MY WIFE, LINDA, WAS DRIVING APPROXIMATELY 50 MILES WEST OF BROADUS, MT WHEN SHE PASSED ANOTHER VEHICLE. 2) AFTER PASSING THE VEHICLE, HER VEHICLE SPEED WOULD NOT RETURN TO NORMAL DRIVING SPEED. INSTEAD, IT STUCK AT NEARLY 80 MPH. NUMEROUS ATTEMPTS TO RELEASE THE SPEED, EVEN APPLYING MAXIMUM BRAKING PRESSURE, HAD NO EFFECT. LINDA TURNED OFF THE IGNITION AND COASTED TO A STOP AT THE SIDE OF THE ROAD AFTER NEGOTIATING A CURVE THAT COULD EASILY HAVE CAUSED A ROLL-OVER. LINDA TRIED RESTARTING THE MOTOR, BUT IT WAS STILL RACING, AND THE TACHOMETER REACHED 5000 RPMS. 3) FORTUNATELY, ANOTHER MOTORIST WHO WAS FAMILIAR WITH AUTOMOBILES, STOPPED TO GIVE ASSISTANCE. HE DISCONNECTED THE CRUISE CONTROL. THIS ALLOWED THE MOTOR TO RETURN TO NORMAL SPEED, AND LINDA WAS ABLE TO CONTINUE AND COMPLETE HER TRIP HOME. THE ASSISTING MOTORIST DID INDICATE THAT THE CABLE TO THE CRUISE CONTROL SEEMED TO BE LOOSE. UPON CHECKING VARIOUS WEB-SITES,INCLUDING THE NHTSA SITE, I FOUND THAT A RECALL HAD BEEN ISSUED IN 2004 FOR THIS VERY PROBLEM (NHTSA CAMPAIGN ID NUMBER : 04V574000). I CALLED THE FORD MOTOR COMPANY RECALL INFORMATION SITE (1-866-436-7332) BUT WAS TOLD THAT BECAUSE OF WHERE MY ESCAPE WAS MANUFACTURED, IT DID NOT QUALIFY FOR FREE REPAIR. AS OF NOW MY VEHICLES CRUISE REMAINS DISABLED. I THINK THIS IS A DESIGN FLAW NOT A MANUFACTURING PROBLEM BASED ON PLACE OF MANUFACTURE. THEREFORE, I BELIEVE FORD SHOULD COVER THE COST OF REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153319March 21, 2006
VEHICLE SPEED CONTROL:CABLES
1.) CAR WAS REVVING UP DURING IDLING AND SHIFTING OF THE MANUAL TRANSMISSION. 2.) PER DEALERSHIP, THE ACCELERATOR CABLE HAD TO BE REPLACED DUE TO A MALFUNCTION. SEE NHTSA # 04V574000 AND FORD RECALL #04S25 3.) DEALERSHIP HAS TO REPLACE THE ACCELERATOR CABLE BUT REFUSES TO ACKNOWLEDGE MECHANICAL MALFUNCTION AND RECALL. RECALL WAS ONLY FOR V6 SUVS WHILE WE HAVE A V4 MANUAL TRANSMISSION EVEN THOUGH THE PART IS THE SAME ONE THAT IS MALFUNCTIONING IN THE V6 MODELS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152511March 12, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
FOR A FEW MONTHS NOW, MY 2001 V6 AUTOMATIC FORD ESCAPE HAS HAD A PROBLEM TRYING TO SHIFT INTO THE LAST GEAR AT 45-50 MPH. THE VEHICLE'S RPM'S WILL BE NEAR 3000 FOR A GOOD 30 SECONDS BEFORE IT FINALLY ENGAGES INTO THE NEXT GEAR. THE PROBLEM IS DEFINITELY WORSE ON COLDER DAYS, BUT IT IS STILL CERTAINLY NOTICEABLE ON WARMER DAYS TOO. THERE IS NO SMELL EMANATING FROM THE VEHICLE. I HAD A COMPLETE TRANSMISSION FLUSH AT ABOUT 40K. THE VEHICLE NOW HAS 65K ON IT. HAVE THERE BEEN ANY SIMILAR REPORTS FILED AND IF SO, COULD YOU PLEASE NOTIFY ME? THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152423March 10, 2006
AIR BAGS
SMALL IMPACT UNDER 5 MILES PER HOUR AND MY AIR BAGS DEPLOYED. NO DAMAGE TO MY CAR AT ALL. WAS HAVING A PROBLEM FOR A YEAR WITH MY SRS AIR BAG LIGHT COMING ON. TOOK IT TO FORD SEVERAL TIMES AND NOTHING RESOLVED THE ISSUE. SEEMS THAT THE SENSOR WAS NOT WORKING PROPERLY AND MY AIR BAGS SHOULD NOT HAVE DEPLOYED. FORD WILL NOT COVER THE "HIGH" COST OF REPLACING THE AIR BAGS UNDER WARRANTY. DEALER WAS SHOCKED THAT THERE WAS NO DAMAGE AT ALL TO MY CAR AND THE AIR BAGS DEPLOYED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152275March 9, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
WINDING NOISE FROM UNDER THE CAR. AT 40 MPH TRANSMISSION LOST POWER. TRANSMISSION BLEW DRIVE GEAR NEEDS TO BE COMPLETELY REBUILT. ONLY 27 DAYS OUT OF WARRANTY, ONLY 26,324 MILES ON THE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152331March 9, 2006
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DT*: THE CONTACT STATED WHILE DRIVING IN STOP AND GO TRAFFIC, THE VEHICLE HAD A ROUGH IDLE AND STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO DEALER FOR INSPECTION; HOWEVER THE PROBLEM COULD NOT BE DUPLICATED. AFTER A SHORT PERIOD OF TIME THE VEHICLE HAD THE SAME PROBLEMS AGAIN. THE VEHICLE STALLED AND WAS TOWED TO THE DEALER. THE DEALER REPLACED THE PCM BUT THIS DID NOT CORRECT THE PROBLEM. THE DEALER STATED THE WIRING UNDER THE DASH NEEDED REPLACED. THERE IS A NHTSA RECALL 04V165000, REGARDING THE POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE PCM AND A NHTSA TSB ITEM #617976, REGARDING THE ELECTRICAL SYSTEM: WIRING UNDER DASH. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL AND TECHNICAL SERVICE BULLETIN; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CONSUMER WAS INFORMED THE VEHICLE HAD AN ELECTRICAL SHORT. UPDATED 04/11/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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