Ford Escape Complaints

29,499 consumer complaints on file.

#10143605November 24, 2005
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
1. I AM COMPLAINING ABOUT MY BACK UP ALARM SENSORS. I HAVE HAD ABOUT 5 INCIDENTS IN WHICH I HAVE RECEIVED FALSE POSITIVES WHEN NOTHING IS BEHIND ME. AT WORK WHILE BACKING OUT, THE SYSTEM WILL SOUND AND GO CRAZY. 2. I HAVE NOT HAD ANY ACCIDENTS WITH THIS MALFUNCTION TO DATE. I JUST DO NOT TRUST THE PRODUCT THAT WAS PURCHASED WITH MY CAR 3. I TOOK MY CAR TO MOSSY FORD IN SAN DIEGO ON OCTOBER 18, 2005. MADE THE COMPLAINT AND THEY SAID THAT EVERYTHING CHECKED OUT GOOD. I HAVE NOTICED ONE THING IN COMMON WITH ALL FIVE OF MY INCIDENTS, I HAVE BEEN AROUND NEXTEL CELLULAR PHONE TOWERS. IN MY WORK PARKING LOT WE HAVE A NEXTEL CELL TOWER AND THIS IS WHERE THE SYSTEM SEEM TO BE UNRELIABLE. ALSO AT A PLACE OF BUSINESS THAT I FREQUENT THERE IS A CELL SITE DOWN THE STREET. I DID SEE A TECHNICAL SERVICE BULLETINS ON YOUR WEB SITE WITH THIS TYPE OF COMPLAINT. IT IS SERVICE BULLETIN NUM : 04262 DATE OF BULLETIN: MAR 07, 2005 NHTSA ITEM NUMBER: 10014671.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143002November 17, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONTACT STATED WHILE DRIVING AT 50 MPH THE VEHICLE FELT AS THOUGH IT SHIFTED INTO NEUTRAL. HE TURNED ON THE HAZARD LIGHTS AND PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS THEN TOWED TO THE DEALERSHIP. THEY REPLACED NUMEROUS PARTS IN THE TRANSMISSION. THE VEHICLE IS OPERATING CORRECTLY AT THIS TIME. *AK UPDATED 12/7/2005. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142679November 15, 2005
VEHICLE SPEED CONTROL
IF YOU COULD PLEASE FORWARD ME ANY OTHER RESOURCES WHERE I CAN SEEK A RESOLUTION I WOULD GREATLY APPRECIATE IT. ON 7-14-05 OUR FORD ESCAPE V6 XLT (VIN: [XXX]) WAS TAKEN TO GALPIN FORD (VAN NUYS, CA) FOR REPAIRS. THE PROBLEM WAS THAT WHILE STOPPED THE VEHICLE SUDDENLY ACCELERATED, RESULTING IN THE ACCELERATOR BEING STUCK AND THE VEHICLE MOVING FORWARD. THE VEHICLE HAD TO BE PUT IN PARK IN ORDER TO AVOID A COLLISION. THE VEHICLE WAS THEN TAKEN IN ON 7-14-05 WHERE TECH'S DIAGNOSED THE PROBLEM W/ AN "STP SENSOR MALFUNCTION", RESULTING IN THE SENSOR BEING REPLACED. ACCORDING TO [XXX] (SVC. ADVISOR) HE RELATED THAT THIS MAY BE A PROBLEM ON NEWER FORD ESCAPES, BUT NOT ON OUR SPECIFIC VEHICLE. HE SAID TO CONTACT FORD CORPORATE TO SEEK REIMBURSEMENT. ON 7-17-05 I CONTACTED CORPORATE EXPLAINING THEM OF THE PROBLEM. ALTHOUGH, THEY ADMITTED IT WAS A SAFETY ISSUE, THEY STATED THERE WAS NO RECALL FOR OUR SPECIFIC MODEL AND YEAR. THEY SAID AT THIS TIME THEY COULD NOT ASSIST WITH THE MATTER. AS STATED BEFORE I AM SEEKING ASSISTANCE IN THIS MATTER DUE TO FORD'S POOR HISTORY FOR AUTOMOTIVE SAFETY. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142698November 15, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG LIGHT IS ON AND AIRBAGS NOT WORKING. ACCORDING TO COMPLAINTS FOUND ON THE INTERNET AND IN CHAT ROOMS AND WITH FORD ISSUING DIAGNOSTIC TROUBLE CODES THIS IS A LONG TERM ONGOING PROBLEM WHICH THE DEALERSHIP HAS DIFFICULTY FIXING. SO I AM AT RISK OF INJURY OR DEATH BECAUSE FORD MADE A FAULTY AIRBAG SYSTEM. PLEASE INVESTIGATE AND ISSUE A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142454November 11, 2005
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
THE HOOD ON OUR 2004 FORD ESCAPE WITH 36,758 MILES ON IT UNLATCHED AND FLEW UP AGAINST THE WINDSHIELD ON OCT 25, 2005 WHILE DRIVING HOME FROM A SOCCER GAME. THE HOOD HAD NOT BEEN OPENED IN A COUPLE OF WEEKS, AND THERE WAS NO RATTLING OR OTHER SIGNS THAT THE HOOD LATCH HAD BEEN POPPED FROM THE INSIDE. THE CAR IS DRIVEN DAILY TO WORK. THERE WAS NO ACCIDENT OR INJURIES, JUST DAMAGE TO THE HOOD, WHICH WAS REPLACED BY A BODY SHOP FOR $695.02 (THE LATCH WAS ALSO REPLACED). IT TOOK TWO WEEKS TO REPAIR DUE TO THE HOOD BEING ON BACKORDER FROM FORD. THE VEHICLE WAS NOT DRIVEN FOR THIS TWO WEEK PERIOD. PICTURES WERE TAKEN OF THE DAMAGED HOOD, AND THE OLD LATCH IS IN OUR POSSESSION. A LETTER IS BEING SENT TO FORD, WITH A CC. GOING TO NHTSA AS WELL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142311November 9, 2005
VEHICLE SPEED CONTROL
DT: THE CONTACT STATED AT 55 MPH VEHICLE STALLED. THE VEHICLE WOULD TURN ON IMMEDIATELY AFTER AT FIRST. THEN, THE ACCELERATOR WOULD HAVE TO BE PRESSED FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO A MECHANIC AND MULTIPLE COMPONENTS WERE REPLACED, BUT THE PROBLEM WAS NOT FIXED UNTIL THE THROTTLE WAS REPLACED. THERE HAVE BEEN NO MORE PROBLEMS SINCE THEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141750November 4, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER
WIPERS STOPPED WORKING IN THE MIDDLE OF THE WINDSHIELD AND WILL NOT GO BACK TO THEIR PARKED POSITION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141802November 4, 2005
AIR BAGS:FRONTAL
BUMPED THE BUMPER OF THE CAR IN FRONT OF ME AT A TRAFFIC LIGHT, NO VISUAL DAMAGE TO THE FRONT OF MY VEHICLE. BOTH AIRBAGS DEPLOYED. SPEED AT THE POINT OF IMPACT NEAR 5 MILES PER HOUR OR LESS. AIRBAG DEPLOYMENT BROKE THE WINDSHIELD AND CAUSED SLIGHT INJURY TO LEFT ARM. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10141387November 1, 2005
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
DT: THE CONTACT STATES THE HEAD RESTRAINT POSTS ON THE FRONT SEATS ARE DANGEROUS. THERE IS NO PADDING TO COVER THE METAL POSTS IN THE BACK OF THE SEAT. IN THE EVENT OF AN ACCIDENT THE REAR SEAT OCCUPANTS WOULD NOT HAVE ANY PROTECTION FROM THE METAL POSTS. THE SERVICE DEALER SAID THIS IS THE DESIGN OF THE CLOTH SEATS IN THIS TYPE OF VEHICLE. *AK UPDATED 12/07/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142100October 26, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
2002 FORD ESCAPE EXCITER RING CRACKED MAKING A LOUD NOISE. ***NO ANSWER REQUIRED*** *TS THERE WAS A SLIGHT METALLIC SOUND COMING FROM THE LEFT FRONT TIRE. THE COMPLETE FRONT AXLE SHAFT ASSEMBLY WOULD HAVE TO BE ORDERED AND INSTALLED. THE DEALER ALSO RECOMMENDED THAT THE FRONT BRAKE PADS AND ROTORS BE REPLACED. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140840October 26, 2005
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED VEHICLE SURGED FORWARD WHILE BRAKING FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP TWICE. THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THEREFORE, NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. THIS HAPPENED AT ANY PARTICULAR SPEED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140340October 20, 2005
SERVICE BRAKES, HYDRAULIC
BRAKES SCREECH, SQUEAL, AND FEEL JERKY. ALSO WHEN I PUT THE VEHICLE IN PARK, THE VEHICLE ROLLS FORWARD A DISTANCE OF FOUR (4) TO SIX (6) INCHES. MY BOYFRIEND, JODY, IS AN ATTORNEY. HE SAYS THAT ON OCCASION WHEN HE HAS DRIVEN THE VEHICLE, IT ROLLED FORWARD AFTER HE PUT IT IN PARK, AND TOUCHED THE VEHICLE IN FRONT OF MY VEHICLE IN THE PARKING LOT. HE ALSO REPORTED THAT MY VEHICLE ROLLED FORWARD FOUR (4) TO SIX (6) INCHES IN THE WAL-MART PARKING LOT, WHICH RESULTED IN THE FRONT END BEING BURIED UP AGAINST A HEDGE OF TALL THICKLY WOVEN (WEAVED[?] BUSHY LIMBS WHICH SCRAPED AND SCRATCHED MY FRONT END. ANYWAY, THE PAINT IS NOW SCRATCHED AND PEELING ON THE LOWER PART OF THE FRONT END, WHERE THE "CLADDING" IS PAINTED, AND THE LEADING EDGE OF THE METAL HOOD.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140092October 18, 2005
ENGINE AND ENGINE COOLING:ENGINE
I WAS EXITING OFF THE INTERSTATE AND AROUND 35 MPH MY ENGINE COMPLETELY DIED AND I LOST POWER STEERING. I WAS ABLE TO MAKE IT TO THE SHOULDER AND RESTART THE VEHICLE, BUT THE RPMS KEPT BOUNCING AROUND. I TOOK THE VEHICLE INTO MY LOCAL FORD DEALER, BUT THEY SAID NOTHING WAS WRONG WITH IT. I RESEARCHED ONLINE MYSELF AND FOUND THAT FORD HAD A RECALL THAT MATCHED MY EXACT SITUATION/PROBLEM. THE NHTSA ID IS 04V165000. FORD SAID MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. HOWEVER, I FIND IT HARD TO BELIEVE THAT MINE SHOULD BE EXCLUDED CONSIDERING THAT MY VEHICLE IS THE SAME MAKE/MODEL/YEAR/ENGINE TYPE OF THE RECALLED ONES AND MY PROBLEM MATCHED EXACTLY WITH WHAT WAS REFERENCED IN THE RECALL. ALSO MY WARRANTY RUNS OUT IN 2 WEEKS AND I DON'T WANT THE SAME PROBLEM TO HAPPEN AGAIN AND THEN LET THE DEALER FIND THE PROBLEM. IT ALSO CONCERNS ME BECAUSE MY WIFE DRIVES MY CAR AND I'M CONCERNED ABOUT MY FAMILY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140136October 18, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
CAME OUT OF PARK WHILE I WAS PUMPING GAS AND ROLLED INTO THE STORE . ( ABOUT 35 FEET ). *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10139847October 17, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TRANSMISSION SHIFT LINKAGE BROKE. CAUSING VEHICLE TO GO INTO NEUTRAL AND ROLL DOWN DRIVEWAY. 3RD INCIDENT OF SAME PROBLEM ON THIS VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141007October 14, 2005
TIRES:TREAD/BELT
CONSUMER EXPERIENCED A TREAD SEPARATION ON ALL FOUR TIRES. *TS EACH TIRE WAS REPLACED. CONTINENTAL REJECTED THE CONSUMERS CLAIM STATED THAT THE PROBLEM WAS DUE TO A REPAIRED PUNCTURE IN THE TIRE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141025October 14, 2005
ELECTRICAL SYSTEM
CONSUMER 2004 FORD ESCAPE STALLED AT SLOW SPEEDS, ESPECIALLY WHEN TURNING THE STEERING WHEEL. *TS THE CONSUMER WAS AWARDED A REPURCHASE OF HER 2004 FORD ESCAPE AFTER ARBITRATION DUE TO THE STALLING PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139431October 12, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: AFTER THE CONTACT WAS PULLING OUT FROM A HIGHWAY ON OCTOBER 11, 2005 THE VEHICLE ACTED LIKE IT WAS LOSING POWER. IT WOULD SLOW DOWN, AND THEN IT WOULD ONLY GO LESS THAN 10 MPH. WHEN THIS OCCURRED THE OVERDRIVE LIGHT STARTED FLASHED. THREE OF THE CHILDREN IN THE CAR SUSTAINED MINOR INJURIES. THE CONTACT STATED THAT SEVEN MONTHS BEFORE SHE HAD THE TRANSMISSION FLUSHED. THERE WERE NO PROBLEMS AT THAT TIME. THE CONTACT TOOK VEHICLE TO THE DEALERSHIP, AND THEY SAID THAT THE COMPUTER SHOWED THE CODE P0733, THAT THE PROBLEM WAS WITH THE AUTOMATIC TRANSMISSION, AND IT WOULD NEED TO BE REPLACED. THE CONTACT FOUND THAT THERE WERE OTHER PEOPLE WITH SIMILAR TRANSMISSION PROBLEM. *AK.
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10139331October 11, 2005
AIR BAGS:FRONTAL
2003 FORD ESCAPE WAS INVOLVED IN A COLLISION, THE FRONT END RECEIVED MASSIVE DAMAGE. MY COMPLAINT IS THAT THE AIR BAG DID NOT DEPLOY. MY DAUGHTER WAS DRIVING , HIT HER HEAD. THE POLICE OFFICER ON THE SCENE MADE THE STATEMENT THAT THE AIRBAG SHOULD HAVE DEPLOYED. THE CAR IS AT THE AUTO SHOP FOR ESTIMATE, AS OF 10-10-05 THE ESTIMATE HAS HIT 9300.00, WITH MORE EXPECTED. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10139366October 11, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
APPARENTLY BRAKE FLUID LEAKED FROM THE MASTER CYLINDER ONTO THE ELECTRONICS CAUSING AN INCREASE IN INTERNAL VOLTAGE CAUSING THE ELECTRONICS TO SHORT OUT CAUSING A FIRE THAT DESTROYED THE WIRING HARNESS. MY CONCERN IS FORD CURRENTLY HAS A RECALL ON GOING FOR THIS ISSUE IN IT'S SUV'S BUT THE ESCAPE IS NOT MENTIONED. WHY? *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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