Ford Escape Complaints

29,499 consumer complaints on file.

#10295127December 9, 2009
VEHICLE SPEED CONTROL
I HAVE A 2005 FORD ESCAPE AND WAS HAVING PROBLEMS WITH THE GAS PEDAL STICKING. WHEN PRESSING ON THE ACCELERATOR PEDAL, IT WOULD NOT MOVE. I TOOK MY VEHICLE TO THE DEALER AND THEY REPLACED THE THROTTLE BODY. THIS PART HAS BEEN REPLACED THREE TIMES. [12/20/06, 10/8/08 AND 12/6/09] THE PART IS EVIDENTLY DEFECTIVE AND CAUSES A SAFETY ISSUE. I SHOULDN'T HAVE TO PAY FOR IT TO GET FIXED EVERY TIME. THEY NEED TO ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294866December 8, 2009
VISIBILITY:REAR WINDOW WIPER/WASHER, VISIBILITY
DRIVING ON HIGHWAY @ 60MPH, 30 DEGREES OUTSIDE, REAR WINDOW DEFROST ON, REAR WINDOW EXPLODED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294948December 8, 2009
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2006 FORD ESCAPE. WHILE DRIVING THE REAR WINDOW HAD SUDDENLY SHATTERED WITHOUT WARNING. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 83900. UPDATED 1/14/10 *CN UPDATED 01/15/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294784December 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 ESCAPE NEEDING MAJOR TRANSMISSION REPAIR, ONLY 16,000 MILES WITH LIGHT CITY DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294800December 7, 2009
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING BETWEEN 25 TO 35 MPH SHE SAW SMOKE UNDER THE HOOD OF THE VEHICLE. SHE WAS ABLE TO EXIT THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A FIRE FIGHTER CONCLUDED THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAILURE. THE VEHICLE WAS TOWED TO HER PLACED OF RESIDENCE. THE FORD MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. IN FACT, SHE WAS REFERRED TO HER INSURANCE COMPANY. HER VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO RECALL CAMPAIGN ID NUMBER: 07V156000 SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) .THE FAILURE AND CURRENT MILEAGES WERE 70000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10294392December 3, 2009
STRUCTURE:BODY
MY FORD ESCAPE IS A 2003 MODEL AND WAS PURCHASED CERTIFIED USED IN 2007 BY US. WITHIN A YEAR THE PAINT ON THE ROOF AND REAR HATCH STARTED PEELING. TWO YEARS LATER, IT IS RUSTING WHERE THE PEEL IS GONE AND STILL CONTINUING TO PEEL. WE HAVE NOT HAD ANY ACCIDENTS OR INCLEMENT WEATHER THAT CAUSED THE DAMAGE. I HAVE DONE RESEARCH AND SEEN WHERE THIS IS COMMON IN FORDS MY VEHICLE'S AGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294328December 2, 2009
VISIBILITY
31 DEGREES DRIVING 5 MPH.. I HAD A 45 MIN COMMUTE TO WORK HAD THE DEFROST ON WHEN I LEFT HOME.. GOT TO WORK AND MY REAR WINDOW EXPLODED WHILE DRIVING IN THE PARKING LOT. NO OTHER MOVING VEHICLES AROUND AND SMOOTH WELL MAINTAINED PARKING LOT. THE GLASS WENT IN BILLIONS OF PIECES OUTSIDE ON THE GROUND FOR ABOUT 10 FEET BACK AND INSIDE ALL THE WAY TO THE FRONT SEATS OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294131December 1, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHEN DRIVING IN COLDER WEATHER CONDITIONS, THE VEHICLE WILL DOWN-SHIFT. HE HAS NOT TAKEN THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WAS 72,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293794November 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 FORD ESCAPE - KNOWN ISSUE TSB # 08-5-7 RESULTING IN TRANSMISSION COOLER FAILURE AT 46,000 MILES. LEAKS SIGNIFICANT AMOUNT OF TRANSMISSION FLUID RESULTING IN A POTENTIAL FIRE HAZARD. IN ADDITION IF NOT DETECTED IN-TIME, TRANSMISSION FAILURE WILL RESULT DUE TO LACK OF FLUID. FORD DID NOT NOTIFY CUSTOMERS OF THIS KNOWN ISSUE, AND REFUSES TO COVER UNDER POWERTRAIN WARRANTY. FORD SHOULD BE ACCOUNTABLE FOR THE PROPER REPAIR OF THIS KNOWN DEFECT AND COMPENSATE THOSE WHO HAVE HAD TO MAKE THIS REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293677November 27, 2009
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR GETS STUCK. WAS OKAY UNTIL ABOUT 100,000 MILES AND THEN WITHOUT WARNING, COULD NOT PRESS THE ACCELERATOR. WAS IN AN INTERSECTION AND ALMOST GOT HIT. COULDN'T EVEN PRESS IT IF I "STOMPED" ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293579November 25, 2009
STRUCTURE:BODY
PAINT IS PEELING FROM THE ROOF AND TWO SPOTS ON THE TAILGATE. THE SERVICE MANAGER AT SLOAN FORD IN EXTON, PA WOULDN'T EVEN LOOK AT IT. A REP FROM FORD ADVISED THAT A DEALER SHOULD LOOK AT IT. THE SERVICE MANAGER AT KENNEDY FORD COLLISION IN CONSHOHOCKEN PA WAS KIND ENOUGH TO LOOK AT THE VEHICLE AND CONFIRM THAT IT IS DEFECTIVE. FORD DECLINED ASSISTANCE. THE FORD REP WOULD NOT ADMIT THAT THERE IS A DEFECT DESPITE ADVISING ME THAT FORD SERVICE MANAGERS HAVE SUPERIOR EXPERTISE IN EVALUATING FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293354November 24, 2009
STEERING:COLUMN
TL*THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. HE ALSO OWNS A FLEET OF 2008 AND 2009 FORD ESCAPE HYBRID VEHICLES. THE VEHICLE INTERMITTENTLY LOST POWER STEERING. USUALLY AFTER THE VEHICLE RESTARTS, STEERING BECAME LESS DIFFICULT. A TECHNICIAN FROM THE DEALER STATED THAT THE FLEET OF VEHICLES ARE WARRANTED FOR ONLY 36,000 MILES. THE STEERING COLUMNS ON THE FLEET OF VEHICLES WERE REPLACED FOR $1,000.00 EACH. THE REPAIR DID NOT REMEDY THE FAILURE. HE WAS ADVISED BY THE MANUFACTURER TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 15. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293364November 24, 2009
AIR BAGS
AUG 2007- AIR BAG WARNING LIGHT CAME ON. DEALERSHIP FOUND DEFECT IN DRIVER/PASSENGER AIR BAG CIRCUIT LOCATED UNDER FRONT SEATS (DTC CODE - D1990/D1994). REPLACED CONNECTORS & HARNESS($490). SUGGESTED CAUSE WAS MOTION OF ADJUSTING POWER SEAT. NOW, OCT 2009 (MILEAGE - 85,000) AIR BAG WARNING LIGHT IS ON AGAIN. FIRST FLASHING, THEN OFF FOR A FEW DAYS, THEN SOLIDLY ON AGAIN. IS THIS CIRCUIT LOCATED IN A PLACE WHERE IT SHOULDN'T BE? IS THIS WHY THERE ARE COMPLAINTS ABOUT ESCAPE AIR BAGS NOT OPENING IN A CRASH? CAN SOMEONE CHECK OUT THE LOCATION OF THE WIRING FOR THIS CIRCUIT? IS IT CAUSING AIR BAG FAILURE IN ESCAPES? DO WE NEED DEATHS? HAS FORD MADE CHANGES IN THE NEW ESCAPES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293379November 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE VEHICLE HESITATES PRIOR TO ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE COMPUTER WAS REPROGRAMMED. THE REPAIR DID NOT REMEDY THE FAILURE. THE FAILURE MILEAGE WAS 10,000 . THE CURRENT MILEAGE IS 10,000. UPDATED 1/4/10 *CN WHEN DECREASING SPEED FOR TURNS OR NEARING A LIGHT, AND THEN ACCELERATE, THE VEHICLE DIDN'T RESPOND QUICK, IT TOOK A FEW SECONDS. THE CONSUMER CHANGE THE GRADE OF GAS HE WAS USING AND THE PROBLEM IMPROVED A LITTLE. THE DEALER REPROGRAMMED THE PCM. THE CONSUMER STATED HE AND THE DEALER DISCUSSED THE POSSIBILITY OF A NEW TRANSMISSION BECAUSE OF THE ACCELERATION PROBLEM AS WELL AS THE FLUID BEING BLACK. UPDATED 01/06/10. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293393November 24, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE AC/CONDENSER THAT ALSO COOLS THE AUTOMATIC TRANSMISSION IS LEAKING. THROUGH RESEARCH THERE ARE MANY OTHER CARS DOING THIS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293111November 21, 2009
TIRES, TIRES:TREAD/BELT
IN AUGUST, 2009 I PURCHASED A 2003 FORD ESCAPE XLT FROM ECONOMY HONDA IN CHATTANOOGA, TN. THE VEHICLE HAS CONTITEC P235/70R16 TIRES ON IT. A ROUTINE OVERALL VEHICLE INSPECTION WAS DONE AT THAT TIME. ON THURSDAY, NOVEMBER 19 I TOOK MY VEHICLE TO A LOCAL LUBE SHOP TO HAVE THE OIL CHANGED AND WHEN THE ATTENDANT PUT AIR IN THE TIRES, HE NOTICED CRACKS AND TREAD WAS PULLING AWAY FROM ALL FOUR TIRES AND ADVISED ME NOT TO DRIVE TOO FAR BEFORE I REPLACED THEM (I HAD PLANS TO GO TO NC THIS WEEKEND). THE FOLLOWING MORNING I TOOK THE VEHICLE TO A CONTINENTAL TIRE DEALER WHO VERIFIED THE CONDITION OF THE TIRES AND RECOMMENDED IMMEDIATE REPLACEMENT, WHICH I DID FOR $483.00. I SEE SEVERAL RECALLS OF CONTITEC TIRES ON YOUR WEBSITE FOR VARIOUS REASONS. COULD THERE HAVE BEEN A RECALL ON THESE TIRES. THE CAR ONLY HAD A LITTLE OVER 45,000 MILES ON IT WHEN I BOUGHT IT. IT ESPECIALLY UPSETS ME TO KNOW MY GRANDSON HAS BEEN IN THIS VEHICLE WITH ME RIDING ON POTENTIALLY DANGEROUS TIRE. THANKS. *TR TAHONA TATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293070November 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
LEAKING AUTOMATIC TRANSMISSION FLUID FROM A WELD ON THE TRANSMISSION FLUID COOLING UNIT, CAR HAS 41000 MILES . FORD TELLS ME IT IS NOT COVERED UNDER THE 5 YR/60,000 MILE POWERTRAIN WARRANTY . APPROXIMATE COST IS 700.00 ACCORDING TO DEALER. IF THIS PART CONTINUES TO LEAK,TRANSMISSION WILL OVER HEAT AND SEIZE UP. FORD ISSUED A TSB # 08-16-12 ON 08/18/08 TO ITS DEALERSHIPS ABOUT THIS DEFECT , WHILE MY CAR WAS UNDER FULL WARRANTY. WHY WASN'T THERE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292977November 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 FORD ESCAPE - KNOWN ISSUE TSB # 08-5-7 RESULTING IN TRANSMISSION COOLER FAILURE, LEAKS SIGNIFICANT AMOUNT OF TRANSMISSION FLUID, CAUSES SLIPPING AND COULD BE FIRE HAZARD IF GETS LEAKED FLUID ON CATALYTIC CONVERTER. FORD DID NOT NOTIFY CUSTOMERS OF THIS KNOWN ISSUE WHICH IS PREVALENT ACCORDING TO ALL DEALERS SPOKEN WITH, AND REFUSES TO COVER UNDER POWERTRAIN WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292999November 20, 2009
ELECTRICAL SYSTEM
TO WHOM IT MAY CONCERN: IN LATE MAY 2009 I PURCHASED A 2009 FORD ESCAPE HYBRID, FROM STONEHAM FORD IN STONEHAM, MASSACHUSETTS AND WITHIN A PERIOD OF A MONTH PLACED THE VEHICLE INTO SERVICE AS A TAXI CAB. ON THE NIGHT OF SEPTEMBER 10, 2009 AT APPROXIMATELY 11:00PM, AFTER THE VEHICLE HAD BEEN SITTING UNATTENDED IN OUR YARD FOR A PERIOD OF TWO HOURS THE VEHICLE CAUGHT FIRE AND WAS DESTROYED. IN A REPORT COMPILED BY THE BOSTON FIRE INVESTIGATION UNIT DATED SEPTEMBER 14, 2009, IT WAS DETERMINED THAT THE FIRE WAS UNINTENTIONAL AND DID NOT RESULT FROM HUMAN FACTORS. THE REPORT FURTHER STATED THAT THE SOURCE OF IGNITION WAS LOCATED IN AN 'ELECTRICAL WIRE CABLE', ON THE PASSENGER SIDE OF THE ENGINE WIRE HARNESS IN THE AREA OF THE ABS UNIT UNDER THE HOOD. AFTER BEING INSPECTED BY FORD MOTOR COMPANY PERSONNEL, FORD RECENTLY INFORMED US OF IT'S CONCLUSION THAT THE FIRE DID NOT RESULT FROM ANY DEFAULT IN THE MANUFACTURING OR DESIGN OF THE CAR. I AM TRYING TO ASCERTAIN WHETHER ANY SIMILAR UNDER-THE-HOOD FIRES INVOLVING FORD ESCAPE HYBRID AND NON-HYBRID SIMILAR VEHICLES HAVE BEEN REPORTED TO YOU. KINDLY FORWARD TO ME ALL DOCUMENTATION RELATING TO SIMILAR UNDER-THE-HOOD FIRES WITHIN THE LAST 3 YEARS INVOLVING BOTH FORD ESCAPE HYBRIDS AND NON-HYBRID ESCAPE. IN ADDITION, PLEASE NOTIFY ME WHETHER THIS MODEL HAS EVER BEEN THE SUBJECT OF ANY RECALL NOTIFICATIONS WITHIN THE LAST 3 YEARS. THANK YOU FOR YOUR COOPERATION IN THIS MATTER. *TR GEORGE SUMMERS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10293042November 20, 2009
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING FLAMES ERUPTED FROM THE INSTRUMENT CONTROL PANEL. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE INSPECTOR CONCLUDED THAT THE FAILURE WAS CAUSED BY AN ELECTRICAL FAILURE. THE VEHICLE WAS COMPLETELY DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE UNDER 10,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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