Ford Escape Complaints

29,499 consumer complaints on file.

#10298202January 4, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2002 FORD ESCAPE V6 FOUR WHEEL DRIVE, REAR EXHAUST MANIFOLD CRACKS. DRIVE THIS CAR REASONABLY, NOT LIKE A TEENAGER, AND THE MANIFOLD CRACKED. SINCE THIS MANIFOLD HAS BUILT-IN CATALYSTS, REPAIR IS EXTREMELY EXPENSIVE. FORD HAS NOT RECALLED, BUT THE EXHAUST FUMES THAT BUILD UP IN THE VEHICLE ARE EXTREME (WE GET HEADACHES). ALSO, MPG HAS FALLEN TO 14 MPG, AND STILL NO CEL-ON CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297898January 3, 2010
LATCHES/LOCKS/LINKAGES
2003 FORD ESCAPE - KEY WON'T TURN. STEERING IS LOCKED, AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297801January 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING OUR 2006 FORD ESCAPE, ON CHRISTMAS EVE, IT BEGAN RUNNING EXTREMELY ROUGH WITH BANGING, CLANKING AND GRINDING NOISES, BUCKING, AND JUMPING, WITH AN APPARENT ODOR OF GEAR FLUID ENTERING THE VEHICLE. THE ENGINE LIGHT DID NOT ILLUMINATE., AND THE ON DASH BOARD COMPUTER SYSTEM DIDN'T REPORT ANY PROBLEMS, WHEN CHECKED. WE DROVE IT HOME AND THEN TO A TRANSMISSION REPAIR PLACE, WHERE THEY TOOK THE TRANSMISSION APART . THE TRANSFER CASE WAS FILLED WITH METAL SHAVINGS AND THE GEARS WERE COMPLETELY STRIPPED. THE TORQUE CONVERTER IS BAD AND ALSO HAS TO BE REPLACED. WE WERE INFORMED THAT IT WOULD HAVE BEEN EXTREMELY UNSAFE FOR THE ESCAPE TO BE DRIVEN ANY LONGER IN THIS CONDITION, AND PARTS WERE ACTUALLY BANGING INTO ONE ANOTHER AND COULD HAVE FALLEN ONTO THE GROUND. WE ARE HAVING THE TRANSMISSION REPAIRED, AND A USED TRANSFER CASE IN GOOD CONDITION IS BEING INSTALLED IN IT. THIS VEHICLE IS CALLED AN ALL WHEEL DRIVE VEHICLE, BUT THE 4-WHEEL DRIVE SYSTEM HAS NEVER BEEN ENGAGED. THE VEHICLE HAS NEVER BEEN USED TO TOW ANYTHING, AND HAS JUST 51,287 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297763January 1, 2010
VISIBILITY:WINDSHIELD
WE WERE STOPPED AT A RED LIGHT WHEN WE HEARD A LOUD NOISE LIKE A GUNSHOT. AS WE TURNED AROUND IN THE CAR TO SEE WHAT WAS HAPPENING, THE REAR WINDOW SHATTERED AND EXPLODED OUT. THE FRONT WINDSHIELD DEVELOPED A CRACK FROM THE DRIVER SIDE TO THE PASSENGER SIDE IN AN ARC PATTERN. ALL GLASS AND ONE OF THE HINGES FROM THE REAR WINDOW BLEW OUT OF THE CAR FROM THE EXPLOSION. THE CAR WAS WARMED AND WASN'T THE FIRST TIME IT WAS USED THAT DAY. IT WAS RAINING, THERE WAS NO FROST OR ICE ON THE WINDOWS. THE REAR DEFROSTER WAS NOT ON AND THE REAR WIPER WAS NOT ON. WE WERE NOT MOVING AND NEITHER WERE ANY OF THE VEHICLES AROUND US BECAUSE OF THE RED LIGHT. SINCE ALL GLASS FELL OUT, WE KNEW THAT NOTHING HIT THE GLASS TO CAUSE IT TO SHATTER. I HAVE BEEN READING ON VARIOUS WEB SITES THAT THIS HAS HAPPENED TO MANY OTHER FORD ESCAPE OWNERS. ESPECIALLY OVER THE PAST MONTH BUT IN ALL DIFFERENT MODEL YEARS. I CALLED MY INSURANCE COMPANY TO PUT IN A CLAIM BUT THERE IS A $500 DEDUCTIBLE. IF THIS IS A SAFETY RECALL ISSUE THEN I SHOULD BE REIMBURSED FOR MY EXPENSES BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297285December 29, 2009
ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE VEHICLE STALLED SEVERAL TIMES WHILE DRIVING APPROXIMATELY 15 MPH. HE NOTICED THAT THE VEHICLE WOULD ONLY DRIVE WITH ELECTRICITY AND WOULD NOT ENGAGE IN NORMAL. HE TOOK THE VEHICLE TO THE DEALER. THE DEALER RE-GROUNDED THE WIRE AT AN EXPENSE OF $450.00. HE CONTACTED THE MANUFACTURER AND WAS REFERRED TO NHTSA. THE CURRENT AND FAILURE MILEAGES WERE 37,533.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297321December 29, 2009
VISIBILITY:REAR WINDOW WIPER/WASHER
THE REAR GLASS HATCH IMPLODED JUST AFTER EXITING AN INTERSTATE HIGHWAY. MOST OF THE GLASS WAS CONFINED TO THE CARGO AREA, A LITTLE GLASS REACHED THE SECOND ROW OF SEATS AND ONLY A FEW SHARDS REACH THE DRIVER FRONT SEAT AREA. CONDITIONS AT THE TIME WE 32 DEGREES WITH SNOW AND RAIN, REQUIRING THE USE OF THE REAR WINDOW HEATER TO KEEP OFF ICING AND USE OF WINDSHIELD FLUID TO PERMIT VIEWING WHILE IN HEAVY TRAFFIC IN THE CINCINNATI OHIO AREA. THE ONLY INDICATION OF A PROBLEM PRIOR TO THE EXPLOSION WAS A LOW HISSING SOUND COMING FROM THE REAR JUST MOMENTS BEFORE IT HAPPENED. REPAIRS THE NEXT DAY FOUND NO PROBLEMS WITH WIPER, WIPER MOTOR OR SHORTS IN THE ELECTRICAL HARNESS TO THE WINDOW DEFROSTER ELEMENTS OF THE GLASS. NO INJURIES WERE CAUSED TO MY 2 PASSENGERS BY THE FLYING GLASS. HOWEVER SHOULD THIS HAVE HAPPENED JUST 20 SECONDS EARLIER WHILE ON THE INTERSTATE IN HEAVY TRAFFIC, THE SHOCK TO ME, THE DRIVER, COULD HAVE CAUSED AN ACCIDENT, SINCE THE FIRST IMPRESSION I HAD WAS THAT THE VEHICLE HAD BEEN STRUCK, THEN UPON REALIZING THAT THE WINDOW HAD BLOWN OUT I THOUGHT WE MIGHT HAVE BEEN SHOT AT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297168December 28, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE ENGINE CAUGHT ON FIRE WHILE PARKED IN THE GARAGE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS COMPLETELY DESTROYED. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10296904December 24, 2009
POWER TRAIN, ENGINE AND ENGINE COOLING
FORD IS NOT ALLOWING MY CAR TO BE INCLUDED IN THE SAFETY RECALL: 04S13 FOR POWERTRAIN CONTROL MODULE RE-CALIBRATION. I HAVE NOTIFIED FORD AND THEY ARE SAYING THEY NEVER MISS A VEHICLE THAT GETS RECALLED. MY VEHICLE HAS STALLED MORE THAN 7 TIMES WHEN DECELERATING UNDER 40PMH. I HAVE BROUGHT MY CAR INTO A MECHANIC TWO TIMES FOR THE SAME PROBLEM. EVERYTIME IT WAS DETERMINED THAT THERE WAS NO REASON FOR THE VEHICLE TO STALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296670December 22, 2009
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH THE "BRAKE" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS PRESSURE APPLIED TO THE BRAKE PEDAL, FOLLOWED BY A LOW POWER RESPONSE. ALSO THERE WAS BRAKE FLUID LEAKAGE. THE FAILURES PROGRESSED OVER A PERIOD OF TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER 07E023000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER). NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296745December 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FLUID LEAKING FROM TRANSMISSION COOLER. HAVE TO REPLACE THE TRANSMISSION / AC COOLER WITH NEW ONE. PART # 8L8Z-19712-J. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296490December 20, 2009
STEERING
ON OCT 25TH 2008 WE PURCHASED A 2009 FORD ESCAPE HYBRID FROM ENCINITAS FORD. ON APRIL 11, 2009(MGE 3809.4)WHILE DRIVING BETWEEN 40-45 UP A SMALL INCLINE AND THE STEERING WHEEL JERKED HARD TO THE RIGHT AND PUT ME INTO THE OTHER LANE OF TRAFFIC BESIDE ME. THIS SAME INSTANCE JUST HAPPENED AGAIN ON 12/10/09 (6856.0 MGE) BUT I WAS GOING BETWEEN 30-35 UNDER BATTERY AND TRYING TO CURVE TO THE LEFT WHEN THE STEERING STIFFENED UP AGAIN QUICKLY AND VEERED ME TO THE RIGHT OFF OF THE ROAD. I DROPPED THE CAR AT THE DEALERSHIP ON 12/14/09 AND THEY CAN'T FIND ANYTHING WRONG TO COME AND GET IT. I AM SO UPSET THAT THEY THINK THIS IS AN ACCEPTABLE SOLUTION. IF I WERE GOING EVEN 5 MILES PER HOUR FASTER, I WOULD HIT A VERY LARGE OAK TREE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE, AND AM VERY AFRAID THAT MY CHANCES FOR AN ACCIDENT TO MYSELF OR OTHERS HAS JUST INCREASED 10-FOLD! I CALLED FORD MOTOR COMPANY ON 12/14/09 AT 4:30PM (PAC TIME) AND FILLED OUT THEIR ONLINE COMPLAINT FORM. ON 12/16/09 AT 9:17AM, A REP FROM FORD CALLED ME BACK AND SAID HE IS OPENING A "CLAIM" TO INVESTIGATE THE PROBLEM. HE WAS HEADED OUT OF TOWN AND ASKED IF HE COULD HAVE UNTIL TUESDAY, 12/22/09 TO RETURN A CALL TO ME BETWEEN 12:00-4:00PM I SAID THAT WAS FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296396December 18, 2009
AIR BAGS
AIR BAG SYSTEM SPONTANEOUSLY DEPLOYED WHILE CAR WAS IN MOTION- VEHICLE WAS NOT INVOLVED IN COLLISION- JUST DRIVING DOWN ROAD. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10296404December 18, 2009
FUEL SYSTEM, OTHER
FORD ESCAPE 2007, APPROX. 30,000 MILES, GAS PEDAL STICKING, CAN NOT ACCELERATE PROPERLY AND SMOOTHLY. CONTINUALLY OCCURS UNDER COLD CONDITIONS, DANGEROUS WITH ICE ON ROADS WHEN SLOW ACCELERATION IS NEEDED . CANNOT ACCELERATE QUICKLY WHEN NEEDED WHICH IS ALSO DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296190December 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHEN ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD HESITATE AND THEN JERK FORWARD VIOLENTLY. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THE TRANSMISSION WAS FLUSHED AND DRAINED. HOWEVER, THE ISSUE WAS NOT REMEDIED. SHE WAS THEN TOLD THAT THE TRANSMISSION NEEDED TO BE REPLACED. SHE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 71,000. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 01/29/10 *BF UPADTED 01/29/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296032December 16, 2009
FUEL SYSTEM, GASOLINE
GAS PETAL STICKS WHEN TRYING TO ACCELERATE, ESPECIALLY IN COLD WEATHER. THIS HAS LEFT ME STUCK IN TRAFFIC, IN TURNING LANES, @ STOP LIGHTS NOT ABLE TO MOVE MY CAR. BIG SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295747December 15, 2009
POWER TRAIN
MY 2008 FORD ESCAPE, (NOT HYBRID), IS LEAKING TRANSMISSION FLUID AT 40K MILES. THE FORD DEALERSHIP SAYS THEY REGULARLY SEE THIS PROBLEM. I HAVE A LEASE AND MY WARRANTY EXPIRED AT 36K MILES. FORD SAYS THEY WILL NOT COVER UNDER WARRANTY. CALLED FORD CORPORATE IN DEARBORN MICH. THEY TOO AGREE THIS IS A COMMON OCCURRENCE IN THIS YEAR, MAKE AND MODEL. THEY SAID A TSB, (TECHNICAL SERVICE BULLETIN), HAS BEEN ISSUED, BUT NO RECALL YET. ADVISED ME TO "SAVE MY RECEIPT". THIS WAS MY FIRST FORD PURCHASE AND DEFINITELY MY LAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295616December 14, 2009
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS PEDAL APPEARS TO GET STUCK ON OCCASION. I THOUGHT THE CAR MAT WAS STUCK UNDER IT, BUT THE MAT IS SECURED TO THE FLOOR. I HAVE TO PUSH THE VERY TOP OF THE PEDAL TO GET IT TO ACCELERATE. THOUGHT IT MIGHT HAVE BEEN ME UNTIL I READ OTHER PEOPLE WERE HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295432December 12, 2009
VISIBILITY:REAR WINDOW WIPER/WASHER
I WAS DRIVING MY 2005 FORD ESCAPE ON INTERSTATE 90-WEST, AND UPON REACHING THE CITY OF BRATHNALL CITY LINE I HEARD A LOUD EXPLOSION AND NOTICED THAT MY REAR WINDOW HAD EXPLODED. WHEN I WAS ABLE TO PULL OFF THE FREEWAY, I NOTIFIED THE 911 POLICE EMERGENCY , AND REQUESTED ASSISTANCE. A POLICE ARRIVED WITHIN 10 MINUTES AND ASSISTED ME. I HAVE JUST NOTICE THAT THERE HAS BEEN SEVERAL OTHER PERSONS WHO HAD COMPLAINED OF THE SAME PROBLEM WITH THEIR FORD ESCAPE, WHEN WILL THE NHTSA DO SOMETHING ABOUT THIS PROBLEM? ARE YOU WAITING FOR THE LOSS OF LIVES TO OCCUR FIRST BEFORE YOU WILL DO SOMETHING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295037December 9, 2009
SERVICE BRAKES, HYDRAULIC
BRAKE SYSTEM ON 2006 FORD HYBRID ESCAPE. REPLACED BRAKES AT REPUTABLE SHOP NEAR HOME 11/17/09 AS ABS LIGHT WAS ON AND 55,000 MILES ON CAR. SHOP INFORMED ME ABS LIGHT STILL ON SO THEY PUT CAR ON COMPUTER AND FOUND IT TO BE THE SENSOR ON THE BRAKE AXLE. THEY UNFORTUNATELY COULD NOT HELP ME AS FORD DOES NOT ALLOW ACCESS TO NECESSARY COMPONENTS TO FIX SYSTEM UNTIL CAR IS 5 YRS.OLD AND WAS TOLD THEY TRIED TO PUT A NEW STATIC RING ON AND IT MIGHT WORK. IF LIGHT COMES ON AGAIN TAKE TO DEALER. 2 WKS LATER ABS LIGHT ON AS WELL AS RED BRAKE LIGHT SO TOOK CAR TO WILLOWBROOK FORD DEALER. THEY INFORMED ME THE PART TO REPLACE IS $4300 WITHOUT LABOR. THIS SEEMS CRIMINAL FOR A PART TO COST THAT MUCH AS THE CAR IS ONLY A 2006. I HAVEN'T EVEN FINISHED PAYING FOR THE CAR. THEY TOLD ME I SHOULD OF GOTTEN THE EXTENDED WARRANTY AND I TOLD THEM THEY SHOULD MAKE A BETTER PRODUCT. I EXPECT A NEW CAR TO LAST LONGER THAN 3 YRS. AS IT STANDS TODAY THEY ARE TRYING TO DISCONNECT THE ABS SYSTEM BUT I AM NOT SURE OF THE SAFETY OF THE CAR. IF THEY CANNOT DO THAT I WILL BE FORCED TO PAY THE PRICE FOR THIS OUTRAGEOUS PART. ARE THERE ANY OTHER COMPLAINTS ABOUT THE SAFETY OF THE 2006 FORD ESCAPE HYBRID? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295103December 9, 2009
VEHICLE SPEED CONTROL
ACCELERATOR PEDAL KEEPS GETTING STUCK. WHILE DRIVING MY SON TO SCHOOL THIS MORNING I TURNED THE CORNER PRESSED THE ACCELERATOR IT FELT LIKE A BRICK WAS UNDER THE PEDAL. LUCKILY I WAS ABLE TO JUST GLIDE TO THE CURB BEFORE GETTING STRUCK BY A BUS. SCARED THE "BLEEP" OUT OF BOTH OF US. IT'S NOT THE FIRST TIME IT HAS HAPPENED, USUALLY IT HAPPENS IN THE WINTER AFTER SITTING OVERNITE. HELP WHAT IS THE PROBLEM SO I CAN GET THIS FIXED. THIS IS VERY, VERY, VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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