Ford Escape Complaints

29,499 consumer complaints on file.

#10315073March 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 FORD ESCAPE DEVELOPED FLUID LEAK IN TRANSMISSION COOLER AFTER LESS THAN 40,000 MILES. FORD RECOGNIZED PROBLEM WITH CD4E TRANSMISSION MANUFACTURED BEFORE 2/18/2008 WITH TECH SERVICE BULLETIN #08-5-7. LOSS OF TRANSMISSION FLUID COULD RESULT IN DANGEROUS VEHICLE OPERATION OR FIRE. PART WAS REPLACED WITH UPGRADED COOLER BY FORD SERVICE AT OWNERS EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314990February 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
GIRLFRIEND BOUGHT 2008 FORD ESCAPE NEW FROM DEALER. AT APPROX. 39,000 MILES NOTICED FLUID LEAK FROM FRONT OF ENGINE. SOON CAR BEGAN STALLING AND OR JUMPING AS STOP AND GO DRIVING. SHE CALLED DEALER FOR APPOINTMENT TO HAVE CONDITION OF TRANSMISSION CHECKED. AND WAS ADVISED TO CHECK FLUID LEVEL. LEVEL WAS LOW BUT KEPT APPOINTMENT. UPON ARRIVAL WAS QUOTED $850 TO REPLACE LEAKING TRANSMISSION COOLER. I GOT ANGRY THAT FORD ISN'T STANDING BEHIND THEIR PRODUCT AND USED SOME PROFANITY TO EXPRESS MY DISSATISFACTION. AT THIS POINT SERVICE MANAGER AT HANSEL FORD SAYS THAT THEY DON'T NEED OUR BUSINESS, RETRIEVED HER CAR AND WE WERE TOLD TO LEAVE. HAD CAR REPAIRED BY PRIVATE SHOP FOR $650. NO RECALL YET? 2008 EXPLORER HAS RECALL FOR LOOSE MOUNTING BOLT FOR LINES FROM TRANNY TO COOLER FOR POSSIBLE FIRE DANGER,(SEE NHTSA ID 07V453000, FORD RECALL NUMBER 07S56). WILL ALL OF THE PEOPLE WHO HAVE HAD THIS PROBLEM CORRECTED HAVE TO REPLACE THESE UNITS EVERY 38,000 MILES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315012February 28, 2010
SEAT BELTS
1. THE REAR PASSENGER SEAT BELT WAS NOT RETRACTING THE WAY IT SHOULD WHEN MY SON WOULD UNBUCKLE FROM HIS BOOSTER SEAT. I WOULD HAVE TO FEED THE BELT THROUGH TO HAVE IT RETRACT. 2. IT HAPPENED EVERY TIME WE UNBUCKLED HIS SEAT. 3. WE SWITCHED HIS SEAT WITH MY DAUGHTER'S, AS SHE IS STILL IN A CAR SEAT AND IS LATCHED TO THE CAR ITSELF, AND WAS NOT USING HER SEAT BELT. WE CALLED FORD AND IT WAS NO LONGER UNDER WARRANTY AND THEY RECOMMENDED THAT WE GET THE PART FIXED THROUGH THEM BECAUSE IF IT FAILS AGAIN, IT WILL BE UNDER WARRANTY. IT COST US $223 TO HAVE HIS SEAT BELT REPLACED. I ASKED FORD TO CHECK THE OTHER SEAT BELT, ON THE DRIVER'S SIDE (BACK SEAT) AND THEY AGREED THAT ONE HAS TO BE REPLACED TOO, BECAUSE IT TOO RETRACTS SLOWLY AND CATCHES WHEN TRYING TO BUCKLE IT. WE DIDN'T KNOW THAT IT WASN'T RIGHT, UNTIL WE MOVED OUR SON TO THAT SIDE. AGAIN, WE DON'T USE THE SEAT BELT BECAUSE OF THE LATCH SYSTEM ON OUR DAUGHTER'S CAR SEAT. IT WILL COST US ANOTHER $223 TO HAVE THAT ONE FIXED TOO. WE ARE GOING TO WAIT UNTIL WE HAVE TO MOVE OUR DAUGHTER TO A BOOSTER BEFORE HAVING IT FIXED. BUT WE FIND IT INTERESTING THAT BOTH REAR SEAT BELTS NEED TO BE REPLACED AND WHEN FOR THE MAJORITY OF THE TIME WE'VE OWNED THE CAR, THE 2 CAR SEATS WERE LATCHED IN AND WE DIDN'T USE THE SEAT BELTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315015February 28, 2010
VEHICLE SPEED CONTROL
GAS PEDAL GETS STUCK AND WILL NOT GO. HAPPENS EVERY MORNING, THE GAS PEDAL GETS LOCKED AND HAS TO BE PUSHED WITH EXTREME FORCE IN ORDER FOR THE CAR TO GO. THIS STARTED IN DECEMBER AND HAPPENS EVERY DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314862February 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
FOR NO APPARENT REASON THE TRANSMISSION COOLER ON MY 2008 FORD ESCAPE STARTED TO LEAK. THE LEAK GO T WORSE AND I TOOK IT TO FORD WHO TOLD ME IT WOULD BE ABOUT $950 TO FIX IT. THE CAR HAD 41,000 MILES ON IT WHEN THE PROBLEM STARTED. FORD WILL NOT FIX THIS EVEN THOUGH THE DRIVE TRAIN IS STILL UNDER WARRANTY. FORD CUSTOMER SERVICE TOLD ME THAT IF IT DIDN'T BREAK DURING THE ORIGINAL WARRANTY PERIOD IT WAS MY PROBLEM. I FOUND OUT THE LEAK WAS DUE TO THE FACT THAT THEY RIVETED THE AIR CONDITIONING PIPES TO THE RETURN TUBE OF THE TRANSMISSION COOLER AND THE RIVET FAILS ON ALMOST ALL THE UNITS CAUSING THE LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314541February 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 FORD ESCAPE - TRANSMISSION LINE / CONDENSER LEAK CAUSES CAR TO STALL. THIS IS ALL OVER THE WEB AND IS A COMMON PROBLEM. FORD HAS TSB'S ON THIS (#08-5-7, #08-16-12, #09-9-4). THIS A SERIOUS SAFETY ISSUE AND SHOULD BE THE SUBJECT OF A RECALL BEFORE PEOPLE GET KILLED WHEN THIS OCCURS ON THE HIGHWAY! SEE HTTP://WWW.YOUTUBE.COM/WATCH?V=-6XQ2ZYQMOI&NR=1. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314546February 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION FLUID WAS LEAKING AND CAUSED THE TRANSMISSION TO FAIL. THE CONTACT WAS DRIVING 3 MPH WHEN THE VEHICLE STALLED IN MIDDLE OF THE ROAD WHILE SHE CONTINUED TO DEPRESS THE ACCELERATOR PEDAL. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO BE REPAIRED. THE CONTACT WAS CONCERNED THAT SHE WAS RESPONSIBLE FOR PAYING THE REPAIR COST SINCE SHE HAS A POWER TRAIN WARRANTY UP TO 60,000 MILES ON THE VEHICLE. THE VEHICLE SURGED FORWARD WHILE ENGAGING THE BRAKES AT A TRAFFIC LIGHT. THE VEHICLE HAS ALSO ROLLED BACKWARD WHEN SHE WAS DRIVING UPHILL. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 42000 AND THE CURRENT MILEAGE WAS 42000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314636February 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING, ELECTRICAL SYSTEM, TIRES:VALVE, EQUIPMENT
TCCF TRANSMISSION COOLER CONDENSER FAILURE- JULY 16,2008 REPAIRED; -LEAKING -SLIPPING ON SHIFTING-HAD VERY LITTLE TRANSMISSION OIL ON DIP STICK WHEN REPAIRED AT DEALERSHIP UNDER THE 36,000 LIMITED WARRANTY--AFTER 4 DAYS JULY 20, 2008 WIFE WAS REAR ENDED BY A DWI TRAVELING AT ESTIMATED MORE THAN 75 TO 80 MPH(MY WIFE TRAVELING ON A STATE HIGHWAY AT NORMAL REGULATED SPEED OF 50 MPH) -DAMAGES OF OVER $13,500 TO OUR CAR-ALL SHOP AND REPAIRS DONE BY FORD DEALERSHIP , OUR ONLY SHOP AND SERVICE PLACE FOR THIS ESCAPE 2008. ON FEBRUARY 9, 2010(AT 21,000 MILES LATER THE 2ND TCCF-LEAKING FLUID SEEN IN SNOW-DEALERSHIP AFTER CONTACT WITH FORD.COM REPLACED AND REPAIRED UNDER GOOD WILL CUSTOMER PLAN OF THE DEALERSHIP. THEY ALSO REPLACED ON OUR COMPLAINT OF A "CLACKING" TYPE NOISE , A STEERING RIGHT FRONT ASSEMBLY AT NO COST TO US) THERE EVIDENTLY A TSB ON IT. IN ADDITION WE HAVE A HEATING-COOLING FLOW OF AIR FROM OUR HEAT AND AIR VENTS PROBLEM-TEMPERATURES NOT AS WE REGULATE THEM.. THE DEALERSHIP HAD REPLACED A ACTUATOR IN BEHIND DASH(HAVE RECORD OF THAT ALONG WITH ALL SERVICE DATES ON FORD OWNERSHIP HOME PAGE-BELIEVE IT ABOUT ON PREVIOUS SERVICE FOR OIL CHANGE) ON COMPLETION OF RECENT REPAIRS AND OUR VEHICLE RETURNED TO US ON FEBRUARY 18, 2010 WE ADVISED THE SERVICE MANAGER OF THE CONTINUING AIR-HEAT REGULATOR PROBLEM-ADVISED THEY WOULD REEXAMINE IT ON NEXT SERVICE OR AT OUR CONVENIENCE. THE DEALERSHIP HAS STOOD BEHIND THE FORD, WE MUST ADMIT THAT-BUT OUR INCONVENIENCE AND THE SO MANY THAT HAVE SEEN BY OTHERS ON THE INTERNET SEEM TO WARRANT A RECALL AS TO ALL THREE RELATED PROBLEMS--SOME OF WHICH SEEM TO BE RELATED TO THE SAME TCC PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314638February 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION COOLER IS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THIS WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY BECAUSE IT IS A PART OF THE AIR CONDITION . THEY WOULD NOT REPAIR IT UNLESS IT WAS PAID FOR. THERE WAS NO WARNING LIGHT INDICATING A LEAKAGE. THE FAILURE MILEAGE WAS 35,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314725February 26, 2010
VISIBILITY
2006 FORD ESCAPE REAR WINDOW GLASS EXPLODED FOR NO REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314408February 25, 2010
POWER TRAIN
I HAVE A 2005 FORD ESCAPE V6 WITH JUST OVER 87,000 MILES ON IT. THE VEHICLE BEGAN GIVING ME TROUBLE BACK AT CHRISTMAS, BUT I WAS ABLE TO DRIVE UNTIL A COUPLE WEEKS AGO WHEN THE WHOLE THING SHUDDERED TO A STOP ON THE HIGHWAY ON THE WAY TO WORK. I WAS DOING 55 AND THE CAR DROPPED TO ALMOST 0. I HAVE BEEN TOLD IT IS THE PCM WHICH WAS FRIED BECAUSE THE SPARK PLUGS CAUSED RF INTERFERENCE THAT FRIED THE GROUND ON IT AND RUINED THE PCM. THIS IS A $2300 OR MORE REPAIR TO AN OTHERWISE PERFECT VEHICLE. IF I HADN'T BEEN IN THE RIGHTHAND LANE AT THE TIME OF THE POWER DROP I COULD HAVE BEEN IN A REAL MESS. I HAVE RESEARCHED THIS ONLINE AND THERE ARE LITERALLY HUNDREDS OF OTHER COMPLAINTS OF THE SAME THING GOING ON ALL OVER THE WORLD. THERE IS ONE COMPLAINT FROM GHANA. THE TSB THAT CAME OUT SAYS THE ORIGINAL SPARKPLUGS CAUSE THE PROBLEM AND RUIN ALL THE COIL PACKS AND THE PCM. I THINK THIS WOULD MAKE IT FORD'S RESPONSIBILITY TO FIX THE PROBLEM ON ALL THESE VEHICLES SINCE IT WAS THEIR ORIGINAL CONFIGURATION THAT RUINED THE SYSTEM. IF THIS HAD HAPPENED WHEN MY WIFE WAS TAKING OUR SON SOMEWHERE AND SHE WASN'T ABLE TO GET OFF THE ROAD I AM QUITE SURE THERE WOULD HAVE BEEN A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314433February 25, 2010
SERVICE BRAKES, HYDRAULIC
WE HAVE EXPERIENCED AN UNUSUAL PROBLEM WITH THE BRAKING SYSTEM IN OUT 2005 FORD ESCAPE HYBRID. THERE HAVE BEEN MAY EPISODES OF THE YELLOW ABS AND THE RED BRAKE WARNING LAMP LIGHTING UP AND THE ALARM SOUNDING OVER THE PAST YEAR. THIS WOULD HAPPEN FOR A COUPLE OF DAYS AND THEN AFTER SHUTTING-OFF THE VEHICLE AND RESTARTING, THE BRAKES RETURNED TO NORMAL OPERATION. WE SPOKE WITH THE SERVICE DEPARTMENT AT OUR DEALERSHIP ABOUT THIS AND BECAUSE THE WARNING LIGHT WASN'T ON AT THE TIME, THEY SAID THERE WAS NOTHING THEY COULD DO TO DETECT THE PROBLEM. THE LAST TIME THIS HAPPENED THE BRAKES REVERTED TO FAIL SAFE MODE REQUIRING A "PEDAL TO THE FLOOR" EFFORT TO SLOW THE VEHICLE TO A SAFE STOP LUCKILY WHILE PULLING INTO OUR DRIVEWAY . AFTER THIS WE HAD THE CAR TOWED TO THE DEALER AND WERE TOLD WE NEEDED A NEW "HCU" UNIT AND MASTER CYLINDER WITH A TOTAL REPAIR COST OF $4K+. I DECIDED TO DO SOME RESEARCH AND DISCOVERED MANY CASES OF THE EXACT SAME THING HAPPENING WITH THE SAME YEAR AND MODEL ESCAPE. WE ARE GOING TO WAIT A FEW DAYS TO THINK BEFORE MOVING FORWARD WITH THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313917February 24, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. SINCE THE VEHICLE WAS PURCHASED HE NOTICED THAT THE VEHICLE WOULD NOT ACCELERATE NORMALLY. THE PEDAL WAS DIFFICULT TO ENGAGE WHICH ALSO MADE IT DIFFICULT TO ACCELERATE, HE THOUGHT IT WAS DUE TO THE COLD WEATHER UNTIL HE EXPERIENCED THE FAILURE WHILE HE WAS IN TRAFFIC. SEVERAL TIMES THE ACCELERATOR PEDAL BECAME HARD TO ENGAGE AND FORCED HIM TO PUMP THE PEDAL IN ORDER FOR THE VEHICLE TO ACCELERATE IN TRAFFIC. THE DEALERS ESTIMATED COST TO DIAGNOSE AND REPAIR THE FAILURE WAS $800.00. THE VEHICLE WILL BE REPAIRED. THE FAILURE MILEAGE WAS 82,500 AND THE CURRENT MILEAGE WAS 83,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313502February 24, 2010
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
GAS PEDAL STICKS IN NEAR AND BELOW FREEZING WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312977February 23, 2010
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING ON INTERSTATE 95 IN NORTHERN VIRGINIA, MY FAMILY AND I WE'RE CRUISING AT HIGHWAY SPEEDS UNTIL TRAFFIC CAME TO A SUDDEN HALT. MY WIFE SUCCESSFULLY APPLIED THE BRAKES IN OUR 2007 FORD ESCAPE HYBRID AND WE CAME TO A STOP. HOWEVER, FOLLOWING THAT STOP, THE BRAKES NO LONGER FUNCTIONED. WE HAD MANAGED TO SUCCESSFULLY NEGOTIATE THE VEHICLE OFF THE ROAD AND CALLED FOR A TOW TRUCK. THE ONLY FACTOR THAT LED TO THE STOPPING OF THE VEHICLE WAS DOWNSHIFTING AND USE OF THE EMERGENCY BRAKE. THANKFUL WE WERE SAFE, BUT FRUSTRATED BECAUSE WE HAD BEEN AT THE FORD DEALERSHIP THAT MORNING TO HAVE A SERVICE LIGHT AND WEAK BRAKING POWER INVESTIGATED. THE TECHNICIAN TOLD ME THAT THE SERVICE LIGHT COULD BE A COMPUTER MALFUNCTION (TO BE REMEDIED BY A "RE BOOT" OF THE SYSTEM) OR A FAILURE OF THE ELECTRONIC CONTROL MODULE. HE ASSURED ME THE VEHICLE WAS SAFE TO DRIVE. IN THE END, BOTH THE ELECTRONIC CONTROL MODULE AND HYDRAULIC CONTROL MODULE FAILED, RESULTING IN THE INCIDENT ON I-95. *TR CONSUMER STATED HE GOT RID OF THE VEHICLE AFTER THE BRAKE FAILURE. UPDATED 6/8/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312328February 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
2008 FORD. ESCAPE TRANSMISSION COOLER. IT IS LEAKING FLUID AND IS VERY DANGEROUS. IT CAUSES THE TRANSMISSION TO FAIL. I AM SURPRISED FORD HAS NOT DONE ANYTHING ABOUT THIS MATTER. I HAVE READ HUNDREDS OF COMPLAINTS AND FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312333February 20, 2010
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
WAS DRIVING 2008 ESCAPE HYBRID ON HIGHWAY YESTERDAY @ 55MPH, ATTEMPTED TO PASS SLOWER VEHICLE BY SWITCHING LANES AND ACCELERATING. ACCELERATOR STUCK AND CAR CONTINUED TO ACCELERATE DESPITE MY ATTEMPTS TO STOP IT. I HAD TO DRIVE OFF THE ROAD WHILE SLAMMING ON THE BRAKES TO STOP THE VEHICLE. VEHICLE REACHED SPEED OF 80 + MPH BEFORE ACCELERATOR BECAME UNSTUCK. HEARD A "POP" SIMILAR TO THE SOUND OF A CAR HOOD POPPING OPEN ONCE ACCELERATOR BECAME UNSTUCK. CAR WAS THEN DRIVABLE, BUT I DID NOT DRIVE OVER 35 MPH AFTER THAT OUT OF FEAR THAT CAR WOULD AGAIN BECOME UNCONTROLLABLE. HAD VEHICLE TOWED TO FORD DEALERSHIP OUT OF FEAR OF DRIVING IT. CURRENTLY BEING EXAMINED BY DEALERSHIP AND PROBLEM HAS NOT YET BEEN DIAGNOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311976February 19, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
AT THE SHIFT LEVEL OF 40 TO 45 MPH THE GAS PEDAL VIBRATES. IT IS MOST PRONOUNCED DURING THE FIRST SHIFT OF THE DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312016February 19, 2010
STEERING
WHILE RETURN HOME ON I70 FREEWAY GOING DOWNHILL AT APPROX. 70MPH THE ELECTRICAL ASSISTED POWER STEERING QUIT WORKING. THE VEHICLE WAS VERY HARD, BUT NOT IMPOSSIBLE, TO STEER GOING AROUND A CURVE. THIS ONLY LASTED A FEW SECONDS THEN IT STARTED WORKING AGAIN... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312034February 19, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FLUID COOLER FAULTY. CAUSES VEHICLE TO JERK FORWARD SUDDENLY WHILE ACCELERATING. VEHICLE HAS 37,000 MILES AND HAS FOLLOWED ALL REGULAR SERVICE. FORD DEALER STATES THE PART IS NOT COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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