Ford Escape Complaints

29,499 consumer complaints on file.

#10394099April 3, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING OUR 2005 FORD ESCAPE, WE WERE ON THE HIGHWAY, IN THE ACCELERATION LANE, TRAVELING APPROXIMATELY 45 MILES AN HOUR ACCELERATING UP TO 55, THE VEHICLE SUDDENLY SHUTTERED, AND THEN DIED, THE CHECK ENGINE, OVERDRIVE, ABS, AND AIRBAG LIGHTS ILLUMINATED ON THE CONSOLE. I HAD TO HIT THE HAZARD LIGHTS AND PUT THE VEHICLE INTO NEUTRAL NARROWLY AVOIDING BEING HIT BY A TRACTOR TRAILER TRUCK. I WAS ABLE TO MANEUVER THE VEHICLE TO THE SHOULDER. I ATTEMPTED TO RESTART THE VEHICLE AND WHILE IT RESTARTED IT WAS MISFIRING AND CHECK ENGINE LIGHT WAS ON. THE VEHICLE WAS UNABLE TO MOVE UNDER ITS OWN POWER. WE WERE ON THE SIDE OF A HIGHWAY WITH OUR 4 YEAR OLD DAUGHTER IN THE CAR DURING MORNING RUSH HOUR. THANKFULLY WE WERE NOT HIT AND KILLED BY THIS FORD ENGINE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393924April 1, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 55-70 MPH, THE ENGINE STALLED AND THERE WAS A BEEPING CHIME HEARD IN THE VEHICLE FOLLOWED BY A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL INSTRUCTING THE CONTACT TO STOP AND PULL OVER SAFELY. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND THE ENGINE WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ELECTRONIC COOLING PUMP WAS BEING REPLACED. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393922April 1, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 65-70 MPH, THE ENGINE STALLED AND THERE WAS A BEEPING CHIME HEARD IN THE VEHICLE FOLLOWED BY A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL INSTRUCTING THE CONTACT TO STOP AND PULL OVER SAFELY. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND THE ENGINE WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ELECTRONIC COOLING PUMP WAS BEING REPLACED. THE FAILURE MILEAGE WAS 51,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393862March 31, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE AUXILIARY COOLING PUMP FAILED WHICH CAUSED THE GASOLINE ENGINE TO SHUT DOWN AS IT WAS ELECTRIC. THE ELECTRIC MOTOR STILL FUNCTIONED BUT THE GASOLINE ENGINE WOULD STALL. WHEN THE FAILURE OCCURRED, A MESSAGE ON THE INSTRUMENT PANEL WARNED THE CONTACT TO PULL OVER SAFELY. THE CONTACT WAS ABLE TO DRIVE HOME BUT COULD ONLY DRIVE 7-8 MILES BEFORE THEY WOULD HAVE TO PULL OVER AGAIN AND LET IT SIT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE COOLING PUMP HAD FAILED. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 52,961 AND THE CURRENT MILEAGE WAS 53,045.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393722March 30, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS ACCELERATING FROM A STOPLIGHT ON A TWO LANE ROAD WITHOUT A SHOULDER. A VEHICLE IN MY LANE SUDDENLY SLAMMED ON THE BRAKES, SO I LET MY FOOT OFF THE ACCELERATOR TO CHECK THE NEXT LANE TO SEE IF I COULD SWERVE OVER AT WHICH POINT I PRESSED ON THE ACCELERATOR TO GET IN FRONT OF THE CAR IN THE OTHER LANE BUT MY VEHICLE WAS UNRESPONSIVE. THE RPMS DIDN'T CHANGE, AFTER A COUPLE SECONDS AND THE ACCELERATOR TO THE FLOOR, IT FINALLY ENGAGED INTO GEAR AND JOLTED FORWARD. I NARROWLY MISSED THE STOPPED CAR. I HAVE EXPERIENCED THESE DEAD SPOTS IN ACCELERATION AFTER THE MANDATORY TSB FORD RELEASED. THERE HAVE BEEN FIVE TIMES IN WHICH IT ALMOST CAUSED AN ACCIDENT AND I TRY TO AVOID MAKING ANY LEFT HANDED TURNS AGAINST TRAFFIC. MY VEHICLE HAS ALSO BEEN PLAGUED WITH OTHER TRANSMISSION ISSUES, SUCH AS SLAMMING INTO GEAR, SLIPPING GEARS, SHIFT FLARES, HARSH SHIFTING AND EVEN THE TRANSMISSION BEING UNRESPONSIVE AND RESULTING IN THE VEHICLE JOLTING FORWARD WHEN OFF THE ACCELERATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393736March 30, 2011
STEERING
ON SATURDAY, MARCH 26, 2011 I NOTICED THE STEERING WHEEL SHAKING AS MY 2009 FORD ESCAPE IDLED. THIS 'SHAKING' IS RANDOM; IT DOESN'T OCCUR ALL THE TIME. SINCE AROUND THE BEGINNING OF MARCH, THERE HAVE BEEN TIMES THAT, WHEN I START THE VEHICLE, THE POWER STEERING FREEZES. TO RECTIFY IT, I SHUT OFF THE VEHICLE, WAITED A FEW MOMENTS, RE-STARTED IT AND POWER STEERING WAS RESTORED. ONE TIME HOWEVER, THE 'FREEZING' OCCURRED WHEN I TURNED A CORNER. ON MARCH 29 THE POWER STEERING 'FROZE' AGAIN. I TURNED THE VEHICLE OFF AND THEN ON AGAIN A COUPLE OF TIMES TO RESTORE POWER STEERING BUT IT WAS STILL ABSENT. I DROVE ABOUT 60 MILES WITH NO POWER STEERING. I TOOK THE VEHICLE IN TO THE LOCAL FORD DEALERSHIP MARCH 30 AND WAS TOLD I NEED A NEW STEERING COLUMN, AT A COST OF $1200 FOR PARTS ALONE. I WAS ALSO TOLD IN THE INTERIM, BETWEEN NOW AND WHEN IT IS REPAIRED IT IS SAFE TO DRIVE. MY 2009 FORD ESCAPE HAS BEEN WELL-DRIVEN FOR THE TWO AND A HALF YEARS I'VE HAD IT, WITH NO COLLISIONS, ETC. THAT MAY HAVE COMPROMISED IT'S QUALITY AND PERFORMANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393753March 30, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH AND AS THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE BEGAN TO LURCH FORWARD VIOLENTLY AS THE VEHICLE EXHIBITED AN ABNORMAL INCREASE IN ENGINE RPMS. THE FAILURE RECURRED WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A DIAGNOSIS WAS PERFORMED. THE FAILURE WAS CONTRIBUTED TO A LEAKAGE WITHIN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393559March 29, 2011
SERVICE BRAKES, HYDRAULIC
I JUST BOUGHT A 2006 FORD ESCAPE HYBRID. THE SERVICE BREAK SYSTEM LIGHT AND MESSAGE CAME ON MONDAY, THE 2ND TIME I DROVE IT, ON THE WAY TO WORK. I STOPPED AT A GAS STATION BUT IT TURNED OFF. NEXT MORNING, SAME THING SO I CHECKED FLUIDS. IT WAS OFF AGAIN THE REST OF THAT DAY. LIT UP AGAIN WEDNESDAY. I MADE IT THAT EVENING TO A SERVICE STATION BEFORE THEY CLOSED (VERY RURAL AREA). THE WARNINGS WERE NOT ON AND HE COULD NOT SEE ANYTHING OBVIOUS ON PRELIMINARY INSPECTION BUT SAID TO BRING IN IN THE MORNING IF THE WARNING WAS BACK. THURSDAY IT ACTED FUNNY ON MY DRIVEWAY. THE NEXT CURVE I FOUND OUT WHY, NO BREAKING POWER EVEN WITH THE EXTREMELY STIFF AND DIFFICULT PEDAL TO THE FLOOR. I FINALLY GOT IT TO A STOP WAY PAST THE CRAZY RIDE AROUND THE CURVE. I STOPPED TO CALM MYSELF AND DECIDE IF IT WAS POSSIBLE TO GET TO TOWN. I DECIDED THE E-BRAKE SEEMED TO STOP IT IF I KEPT IT VERY SLOW. SO I PROCEEDED TO TOWN-NOT TO A FORD DEALER BECAUSE OF SOME VERY SCARY BIG HILLS, BUT INSTEAD TO THE SERVICE STATION WHO I TRUST. HE WAS BOOKED A WEEK AND A HALF AND HE DIDN'T KNOW IF HIS COMPUTER HAD THE HYBRID PROGRAMMING TO CHECK IT. SO I HAD TO TOW IT 63M TO THE DEALER I GOT IT FROM, THINKING THEY WOULD STAND BY IT OR IT WOULD BE COVERED BY THE "DRIVETRAIN PLUS" SERVICE AGREEMENT I PURCHASED TO COVER ANY SCARY PRICED REPAIRS THAT CROP UP ON OLDER CARS. IT WAS SOLD AS-IS, AND IOWA HAS NO LEMON LAW APPARENTLY, THE PLAN I PURCHASED SOUNDS LIKE IT WON'T COVER IT, AND THEY OFFERED ME A MEASLY 10% OFF THE BILL THAT IS ABOUT HALF AGAIN WHAT I PAID FOR THE CAR. I GOT TO DRIVE MY NEW USED CAR 4 1/2 TIMES. ALL I CAN DO IS THANK MY LUCKY STARS MY KIDS WEREN'T IN THE CAR, THERE WASN'T A CAR NEAR ME, I WASN'T COMING DOWN ONE OF THE STEEP AND CURVY RIVER BLUFFS ON MY WAY TO OR FROM WORK, OR ANY NUMBER OF OTHER SCARY SCENARIOS THAT COULD HAVE BEEN. FALIURE OF THE BRAKE SYSTEM'S HYDRAULIC CONTROL UNIT HCU AND MASTER CYLINDER IS EXTREMELY DANGEROUS AND A DESIGN FLAW MANY HAVE EXPERIENCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393568March 29, 2011
POWER TRAIN
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THE VEHICLE JERKED FORWARD WHEN ACCELERATING FROM A VERY LOW SPEED OR A STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THE VEHICLE NEEDED A NEW CONDENSER TO HELP COOL THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 38,300. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393614March 29, 2011
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL*THE CONTACT OWNS A 2006 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE REAR END DIFFERENTIAL BEGAN TO DISINTEGRATE FROM THE INSIDE OUT. SHE NOTICED THIS AFTER HEARING LOUD SCREECHING NOISES WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS THEN INSPECTED BY A DEALER WHO STATED THAT THE REAR DIFFERENTIAL NEEDED TO BE REPLACED OR THE VEHICLE WAS NO LONGER DRIVABLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND THEY ADVISED HER THAT SHE WAS NO LONGER UNDER WARRANTY AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,441. THE CONSUMER STATED THE VEHICLE HAS SINCE BEEN REPAIRED..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393646March 29, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2005 FORD ESCAPE HEV. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE ABS AND BRAKE WARNING LIGHTS SUDDENLY ILLUMINATED. HE CONTINUED TO DRIVE THE VEHICLE BUT WHEN HE ATTEMPTED TO APPLY PRESSURE TO THE BRAKES, THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THE HCU ASSEMBLY WAS FAULTY AND PERFORMED THE NECESSARY REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393101March 28, 2011
VISIBILITY
THE REAR HATCH WINDOW ON MY 2005 FORD ESCAPE EXPLODED OUTWARDLY WHILE PARKED IN THE LOT WHERE I WORK. GLASS BLEW OUT IN A RADIUM OF 15-20 FEET AND IT WAS JUST LUCK THAT NO VEHICLES WERE PARKED BEHIND MINE OR THAT ANYONE WAS WALKING BEHIND THE VEHICLE. THE WINDOW BLEW OUT WITH SUCH FORCE THAT IT DAMAGED THE INTERIOR AND THE HATCH ITSELF AND REQUIRED THAT INTERIOR PANELS BE REPLACED AND THE HATCH REPAINTED IN ADDITION TO REPLACING THE GLASS. THE GLASS SHOP WHERE I TOOK THE VEHICLE FOR REPAIR NOTED THAT THIS WAS A COMMON PROBLEMS FOR 2004-2006 ESCAPES. THANKFULLY, MY INSURANCE CARRIER PAID FOR ALL REPAIR AND REPLACEMENT MINUS THE DEDUCTIBLE. HOWEVER, THE INTERNET IS FULL OF SIMILAR REPORTS AND A TV STATION IN MY CITY DID A REPORT ON A SIMILAR INCIDENT ON AN ESCAPE PARKED IN A GARAGE ABOUT TWO WEEKS BEFORE MY WINDOW BLEW. OBVIOUSLY, THERE IS A MAJOR PROBLEM THAT FORD REFUSES TO RECOGNIZE. IT IS AMAZING THAT NO ONE HAS OF YET BEEN REPORTED INJURED FROM FLYING GLASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393523March 28, 2011
FUEL SYSTEM, GASOLINE
DRIVING TO DOVER DE. PULLED INTO GAS STATION OUTSIDE LANCASTER PA FOR FUEL. FILLED TANK AND WENT TO PULL AWAY FROM PUMP. HEARD SOMETHING DRAGGING AND FOUND FUEL TANK STRAP HAD SNAPPED AND LEFT FUEL TANK DRAGGING ON DRIVESHAFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392992March 27, 2011
STEERING
I HAVE A 2008 FORD ESCAPE AND THE POWER STEERING IS GOING IN AND OUT. THE STEERING WILL LOCK UP WHILE DRIVING. 3-27-11, STEERING LOCKED UP WHILE DRIVING AND I HAD ALMOST RAN OVER A CHILD RIDING HER BIKE. I COULD NOT CONTROL THE STEERING. WHEN THE CAR IS SHUT OFF AND THEN TURNED BACK ON THE PROBLEM STOPS.HAVE SEEN MANY COMPLAINTS ON THIS ISSUE AND FORD HAS NOT HAD A RECALL YET. HEY FORD, WHAT IS IT GOING TO TAKE, A FATALITY BEFORE YOU RECALL THIS ON GOING PROBLEM. I WOULD HOPE THAT A HUGE COMPANY AS YOURSELF WOULD GET TO THIS MATTER IMMEDIATELY, BEFORE THE UNTHINKABLE HAPPENS AND THEN WHAT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393368March 26, 2011
SERVICE BRAKES, HYDRAULIC
WHILE PULLING INTO MY DRIVEWAY, MY BREAKS SUDDENLY FAILED, WHICH CAUSED ME TO (THANKFULLY NO MORE THAN) RUN INTO THE TREE AT THE END OF MY DRIVEWAY. UPON INSPECTION, I REALIZED THAT MY PASSENGER SIDE BRAKE LINE THAT CONNECTS TO THE WHEEL CYLINDER HAD FAILED DUE TO DETERIORATION. AFTER REPLACING, AND INSPECTION OF THE DRIVER SIDE, THAT BRAKE LINE TOO WAS DETERIORATED TO THE POINT OF IMMINENT FAILURE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10392825March 24, 2011
AIR BAGS
THE AIR BAG LIGHT WILL COME ON AND FLASH 3 TIMES AND THEN A FRLEW MORE TIMES. IT WILL STAY ON, FLASH AND GO OFF AND REPETE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393238March 23, 2011
UNKNOWN OR OTHER
DRIVING DOWN THE ROAD AT APPROX. 45 MPH, I HEAR A LOUD POP, AND THE REAR WINDOW EXPLODED. NOTHING HIT IT, WIPER WAS NOT ON, REAR DEFROST HAD TURNED OFF ABOUT 5 MINUTES PRIOR. LUCKILY ALL OF THE GLASS, AND I MEAN ALL BECAUSE THE ENTIRE REAR WINDOW IS GONE, WAS EITHER IN THE BACK OF THE TRUCK OR ON THE BUMPER. NOW I AM OUT ALMOST $300 PLUS FOR WHAT REASON? THEN I SEE I AM NOT THE FIRST THIS HAS HAPPENED TO. I DON'T KNOW IF OTHER REAR WINDOW COMPONENTS NEED REPLACED YET AS I AM STILL WAITING TO GET THE WINDOW REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392494March 22, 2011
SERVICE BRAKES, HYDRAULIC
SERVICE BRAKE SYS MESSAGE ON 2005 FORD ESCAPE HYBRID ALONG WITH BRAKE WARNING LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392323March 21, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
WAS STOPPED IN TRAFFIC - TRAFFIC BEGAN TO MOVE, I PRESSED ON ACCELERATOR AND PROCEEDED. HIT ABOUT 5 MPH AND ENGINE LOST POWER COMPLETELY AND STEERING WHEEL LOCKED UP - RADIO AND A/C REMAINED ON. BATTERY AND OIL WARNING LAMPS ON DASH ILLUMINATED. WAS ABLE TO PUT VEHICLE IN NEUTRAL AND MOVE TO SIDE OF ROAD. TURNED IGNITION OFF AND WAS ABLE TO RE-START VEHICLE AS NORMAL. PROCEEDED TO MY DESTINATION AS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392394March 21, 2011
ENGINE AND ENGINE COOLING:ENGINE
ON 3/19/2011 I WAS DRIVING MY 2007 FORD ESCAPE, PULLED INTO A PARKING SPACE, AND IT DIED. NO DASH BOARD INDICATORS (CHECK ENGINE OR OIL LIGHT) WENT ON PRIOR TO THIS PROBLEM. I TRIED TO START IT, BUT IT WOULDN'T TURN OVER. IT WAS TOWED TO A LOCAL DEALER WHEREIN THEY INDICATED THE ENGINE HAD TO BE REPLACED, A $6,400.00 COST TO ME IF MY EXTENDED WARRANTY WOULDN'T COVER IT. THEY WANT MY OIL CHANGE RECEIPTS, I ONLY HAVE A HANDFUL, I DON'T KEEP THE RECEIPTS. IF I DON'T GIVE THEM 10-12 OIL CHANGE RECEIPTS, THE EXTENDED WARRANTY WON'T COVER A THING. BEFORE EVEN LOOKING AT THE ENGINE, THE DEALER AND FORD COMPANY CUSTOMER SERVICE BLAMED ME FOR THE PROBLEM. I'VE HAD TWO OTHER CARS IN THE LAST 20 YEARS, BOTH KEPT ABOUT 10 YEARS EACH AND NEVER HAD AN ENGINE PROBLEM. THING OF IT IS THAT I NEVER HAD A PROBLEM WITH MY CAR UNTIL I BROUGHT IT IN TO THE DEALER APPROXIMATELY JANUARY 29, 2011, WHEN THEY REMOVED MY WHOLE FRONT END TO REPLACE A RING TONER FLUSH MY BRAKES AND REPLACE BRAKE PADS. I KNOW MY DASH BOARD INDICATORS WERE WORKING THEN BECAUSE THE ABS LIGHT WENT ON AND I BROUGHT IT IN THE FOLLOWING DAY. NOT SURE IF DISMANTLING MY FRONT END HAD ANYTHING TO DO WITH THE ENGINE PROBLEM OR NOT. IF SO, WOULDN'T THE DEALER BE RESPONSIBLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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