Ford Escape Complaints

29,499 consumer complaints on file.

#10399186May 5, 2011
FUEL SYSTEM, OTHER
MY THROTTLE BODY IS STICKING EVERY MORNING. I HAVE BEEN STUCK IN TRAFFIC ON I-5 IN TACOMA AND HAD TO USE ALL MY STRENGTH TO DEPRESS THE THROTTLE WHICH LURCHED MY DAUGHTER AND I INTO ONCOMING TRAFFIC AND NEARLY CAUSED A FATAL ACCIDENT. IT HAS CAUSED MY CHILDREN TO BE LATE FOR SCHOOL, MYSELF LATE FOR WORK AND ALOT OF STRESS AND FUEL. I HAVE TO KEEP THE THROTTLE DEPRESSED WHILE STOPPING AND HAVE TO USE MY RIGHT FOOT FOR THE BREAK. I DRIVE AN AUTOMATIC. THE DEALERSHIP KNOWS THAT THE 2008 FORD ESCAPES ARE HAVING THIS PROBLEM AND ARE DOING NOTHING TO HELP RESOLVE THE ISSUES. WHEN I CALL TO ASK ABOUT THE ISSUE I GET TREATED VERY POORLY. I AM ONE OF THOUSANDS OF PEOPLE HAVING THIS PROBLEM AND FORD NEEDS TO ADDRESS IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399209May 5, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THE ELECTRIC WATER PUMP WAS NOT FUNCTIONING AND CAUSING THE VEHICLE TO STALL WHEN DRIVING AT HIGH SPEEDS ABOVE 70 MPH. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MOMENTS AND THE VEHICLE WAS TAKEN TO THE DEALER WHO WILL REPLACED THE ELECTRIC WATER PUMP. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED WHO TOOK A REPORT BUT PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399223May 5, 2011
SERVICE BRAKES, HYDRAULIC
TOTAL BRAKE FAILURE. ABS AND BRAKE WARNING LIGHTS CAME ON, FOLLOWED BY TOTAL BRAKE FAILURE. OCCURRED FOLLOWING SERVICE AT FORD DEALERSHIP. THE PROBLEM FIRST OCCURRED TO MECHANICS SERVICING THE VEHICLE. I WAS NOT TOLD THAT A BRAKE FAILURE HAD OCCURRED TO THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399235May 5, 2011
SUSPENSION, SERVICE BRAKES, HYDRAULIC
2005 FORD ESCAPE "TONE RING" ON THE AXEL THROWS OFF THE ABS AND IT ENGAGES AT THE TAP OF THE BRAKES. GRABBING THE BRAKES, EITHER SLAMMING ON BRAKES OR NO BRAKES AT ALL. I HAVE RESEARCHED THIS AND THERE ARE MANY MANY COMPLAINTS FROM 01-10 ESCAPES. DEALERS ARE CHARGING FOR AXEL AND RING TO BE REPLACED WHEN ALL THAT NEEDS REPLACED IS THE 15$ RING. I FEEL THIS SHOULD BE RECALLED BECAUSE IT CAUSES VEHICLES TO FLIP OVER AND ALSO TO NOT STOP. MY VEHICLE HAS 90,XXX MILES ON IT AND THE ABS LIGHT COMES ON AND GOES OFF. THE VEHICLE WILL OFTEN NOT BRAKE AT ALL! I HAVE HAD TO PUT IT IN NEUTRAL AND PULL OFF OF ROAD. THIS HAS HAPPENED WHEN ABS LIGHT WAS NOT ON! I FEEL THIS IS A PERFECT DEFECT TO BE RECALLED BECAUSE IT HAS TO DO WITH A MAJOR PROBLEM THE BRAKES. PLEASE SOMEONE LOOK INTO THIS. I HAVE JUST SPENT 800 DOLLARS FIXING THIS AND THE MECHANIC SAID ITS VERY VERY COMMON. GOOGLED IT AND FOUND THIS TO BE VERY VERY COMMON. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399262May 5, 2011
STEERING
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL POP COMING FROM THE STEERING WHEEL WHENEVER ATTEMPTING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS WHERE THE STEERING COLUMN, POWER ASSIST MOTOR, STEERING RACK AND SHAFT WERE BEING REPLACED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399268May 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
THE 2006 FORD ESCAPE HAS TRANSMISSION PROBLEMS DUE TO A MANUFACTURE DEFECT. I TALKED TO A MECHANIC FROM FORD AND HE SAID THAT THESE TRANSMISSIONS ARE DEFECTIVE, ON ALL ESCAPES, THERE ARE POSTINGS ONLINE WHERE PEOPLE ARE SAYING THE SAME THING ABOUT THEIR ESCAPE. MY ESCAPE ONLY HAS 65000 MILES AND IT HAS THE SAME ISSUE, THE FORD DEALERSHIP SAYS THEY CANT PINPOINT THE PROBLEM SO THEY HAVE TO JUST REPLACE IT. A FORD MECHANIC ONLINE SAID THE CASING WELD INTERNALLY IS FAULTY MAKING THE TRANSMISSION LOOSE PRESSURE. OTHER PEOPLE ONLINE HAVE POSTED THE SAME THING HAPPENING TO THEIR TRANNY ON THEIR ESCAPE, I WOULD LIKE TO SUGGEST THAT IT NEED BE RECALLED, ITS COSTING MY FAMILY TO REPAIR THE PROBLEM,WHEN FORD IS RESPONSIBLE FOR THE DEFECT ON THEIR FAULTY TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399138May 4, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO LOCAL MECHANIC WHO DIAGNOSED THAT TWO OF THE PLUGS AND COILS WERE DEFECTIVE AS A RESULT THE COMPUTER WAS DAMAGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE WITH THE REPAIR. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399056May 2, 2011
UNKNOWN OR OTHER
FRONT LOWER SUB-FRAME IS ROTTED OUT AND THE VEHICLE IS UNSAFE TO DRIVE. (MY SERVICE GARAGE, WHO HAVE MAINTAINED MY VEHICLE CONTINUOUSLY SINCE I BOUGHT IT, SAYS THIS IS VERY PREMATURE FOR THIS CONDITION TO OCCUR.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398518May 2, 2011
VEHICLE SPEED CONTROL
AS WITH MANY REPORTED, MY GAS PEDAL STICKS MORE AND MORE OFTEN - ESPECIALLY WHEN THE WEATHER IS COLD (45 DEGREES OR BELOW). IT WILL HAPPEN ONCE OR TWICE ABOUT 10 MINUTES INTO A DRIVE AND THEN NOT HAPPEN AGAIN. THE DEALERSHIP SAYS NOTHING IS WRONG, BUT CLEARLY SOMETHING IS. ITS BEEN GOING ON FOR YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398680May 2, 2011
STRUCTURE:FRAME AND MEMBERS
BOUGHT MY VEHICLE IN JANUARY OF 2010, COMPLAINED OF NOISE IN FRONT END, HAD IT TO THE DEALERSHIP THAT I PURCHASED IT FROM TWO DIFFERENT TIMES FOR THIS ISSUE, AND WITHIN 5 MONTHS, THE FRAME BUSTED THROUGH IN FRONT ON PASSENGER SIDE. THE VEHICLE ONLY HAS 82,000 MILES ON IT AND MY MAJOR COMPLAINT IS THAT IT WAS IN THE GARAGE AND THEY INSPECTED THE NOISE CHANGED PARTS ON THAT SIDE AND THERE WAS ABSOLUTELY NO MENTION OF THE FRAME BEING COMPROMISED, AND THERE IS NO WAY THEY SHOULD NOT HAVE SEEN THAT THERE IS A COMPLETE BREAK IN THE FRAME . EVERY MECHANIC I CALLED CANT BELIEVE IT. NOW I HAVE A VEHICLE THAT IS TOTALED AND THREE YEARS TO PAY ON IT. I ALSO HAD A YEARLY INSPECTION JUST TWO MONTHS PREVIOUSLY. IS THERE A RECALL ON THE FRAME OF THIS TYPE OF VEHICLE? I AM FORTUNATE THAT THE FRAME BUSTED WHILE MY DAUGHTER WAS MAKING A TURN AND NOT DRIVING 55MPH AS SHE WAS JUST PREVIOUSLY OR WITH MY BEAUTIFUL 2 GRANDCHILDREN IN THE VEHICLE. I BELIEVE SHE ESCAPED DEATH. THIS VEHICLE IS MY PRIMARY VEHICLE OF WHICH I DRIVE MY GRANDCHILDREN AND OTHERS CHILDREN TO GAMES. THIS COULD HAVE BEEN A DEVASTATING OUTCOME. I APPRECIATE YOU LOOKING INTO THE FRAME WORK AND CONDUCT OF THE DEALERSHIP FOR THIS 2001 FORD ESCAPE WITH ONLY 80,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398703May 2, 2011
VISIBILITY
IN DECEMBER 2010, I WAS CLOSING THE LIFTGATE ON MY 2010 FORD ESCAPE AND THE LIFTGATE GLASS SHATTERED AS IT CLOSED. THE GLASS SHATTERED INSIDE AND OUT. THE SHATTERING GLASS ALSO CAUSED DAMAGE TO THE PAINT ON THE LIFTGATE. THE GLASS HAD TO BE REPLACED AND THE LIFTGATE REPAINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398710May 2, 2011
VISIBILITY
I WAS CLOSING THE BACK HATCH ON MY 5 WEEK OLD 2011 FORD ESCAPE WHEN THE BACK GLASS SHATTERED EVERYWHERE. I CONTACTED FORD MOTOR COMPANY AND THEY RELATED TO ME THAT THE BACK GLASS WAS NOT COVERED. SO, OF COURSE I HAD TO RE-PLACE MY BACK GLASS FOR APPROX $400. EXACTLY 2 DAYS AFTER THE NEW GLASS WAS INSTALLED, IT HAPPENED AGAIN. WHEN CLOSING THE LIFTGATE THE BACK GLASS SHATTERED. THIS TIME THE GLASS COMPANY REPLACED IT FOR FREE, BUT WHEN CONTACTING THE FORD COMPANY AND DEALERSHIP THEY WERE VERY RUDE AND DISRESPECTFUL. AFTER CONTACTING THE BETTER BUSINESS BUREAU, STILL NOTHING WAS DONE. IT HAS NOT HAPPENED SINCE, BUT NOW I TRY NOT TO PUT ANYTHING INTO THE BACK OF MY CAR SO I DON'T HAVE TO LIFT THE HATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398419May 1, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY ISSUE BEGAN THE SAME AS MANY OTHERS I HAVE READ ABOUT ON THE INTERNET, WHICH SCREAMS, "WHERE IS THE '08 FORD ESCAPE TRANSMISSION COOLER RECALL?". I HAD A ROUTINE OIL CHANGE & TIRE BALANCING ON FRI, 04/01/11 AT MY LOCAL FORD DEALERSHIP & BY THE FOLLOWING THURS, HAD NOTICED A SOMEWHAT LARGE LEAKING-SPOT ON MY GARAGE FLOOR & A FRIENDS ASPHALT DRIVEWAY. MY FIRST THOUGHT WAS TO AUTOMATICALLY RELATE THIS DARK OIL-LIKE RESIDUE, TO THE RECENT OIL CHANGE. AT THE SAME TIME, THIS LEAK/SPOT SEEMED TO BE COMING FROM JUST BEHIND THE FRONT BUMPER ON THE PASSENGER-SIDE, WHICH DIDN'T JIVE WITH THE TYPICAL LOCATION OF A MORE CENTERED OIL-LEAK. NONETHELESS, MY FORD ADVISOR ASSUMED THE SAME THING I WAS; THAT THE PLUG OR FILTER WAS PROBABLY LOOSE & TO BRING IT IN FOR IMMEDIATE CORRECTION. HERE'S WHERE THE SHOCK & UTTER DISBELIEF BEGAN. I WAS TOLD MY ISSUE WAS NOT RELATED TO THE RECENT OIL CHANGE, BUT IN FACT A TRANSMISSION FLUID LEAK FROM A TRANSMISSION COOLER. I WAS ALSO TOLD THIS WAS NOT COVERED UNDER THE 36K WARRANTY, SINCE I WAS NOW AT 37,099; NOR WAS IT UNDER THE TRANSMISSION WARRANTY. I WAS THEN TAKEN BACK TO MY CAR WHERE THE TECH EXPLAINED THAT THIS "COOLER" LOOKS LIKE A REALLY THIN RADIATOR, BUT IS ACTUALLY A SEPARATE COOLING UNIT THAT SITS JUST IN FRONT OF THE RADIATOR. I WAS THEN TOLD THE LEAK IS A RESULT OF THE CONSTANT VIBRATION OF THIS UNIT HITTING THE RADIATOR, WHICH EVENTUALLY CRACKS THE LEFT (PASSENGER-SIDE) BOLT AREA. HE ALSO SAID THIS IS A COMMON REPAIR & THAT IT ONLY HAPPENS AROUND THE LEFT BOLT, NOT THE RIGHT. I THEN ASKED HOW IT WASN'T GOING TO REOCCUR IF IT'S A KNOWN DEFECT. HE REPLIED THAT FORD KNOWS ABOUT IT & HAS NOW INCLUDED A SMALL RUBBER BUSHING THAT COMES WITH THE NEW REPLACEMENT UNIT THAT SOMEHOW ABSORBS AND/OR PREVENTS THE VIBRATION. I WAS INITIALLY TOLD THIS WAS A $650 + REPAIR, BUT BY THE GRACE OF GOD, THE ADVISOR WAS ABLE TO GET FORD TO APPROVE MY COST AT $200. IT WASN'T $0, BUT BETTER THAN OTHERS; SO, "HOW IS THIS OBVIOUS DEFECT, NOT A RECALL?". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398378April 30, 2011
CHILD SEAT:LATCH STRAP, CHILD SEAT
HAVE NOTICED ON MORE THAN ONE OCCASION THAT THE SUPERLATCH ON OUR XTSL IS LOOSENING TO A VERY UNSAFE LEVEL. IT IS INSTALLED FORWARD-FACING AND CHILD DOES NOT TOUCH THAT PART OF THE SEAT GETTING IN OR OUT. WHEN I'VE CHECKED THE SECURITY OF THE SEAT, IT WILL WOBBLE AT THE BOTTOM BACK & FORTH BY 3-5 INCHES. TIGHTENING IT ONLY FIXES IT TEMPORARILY SO IT IS NOT AN INSTALLATION PROBLEM, IT IS A FAILURE OF THE SUPERLATCH. I'M VERY CONCERNED ABOUT MY CHILD'S SAFETY IN THE EVENT OF A CAR ACCIDENT. I WILL BE SWITCHING THE SEAT BACK TO OUR OTHER CAR, A 2010 FUSION SEL AS I DID NOT NOTICE IT IN THAT CAR, BUT I WILL BE MONITORING IT VERY CLOSELY. (RELATED VEHICLE INFORMATION: MODEL YEAR=2002, MAKE=FORD, MODEL=ESCAPE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398158April 28, 2011
SERVICE BRAKES, HYDRAULIC
MY DAUGHTER (WHO DRIVES THE VAN) COMPLAINED FOR 6 MONTHS THAT HER ABS ON HER BRAKES WAS CAUSING THE BRAKES TO LET GO THEN GRAB EVEN AT VERY LOW SPEEDS. I TOOK THE ESCAPE TO THE DEALER FOR ADDITIONAL TIRE PROBLEMS PLUS AN ALIGNMENT, SINCE THE TIRES HAD CUPPED, AND WAS TOLD THAT NOTHING WAS WRONG WITH THE BRAKES. AFTER CONTINUED PROBLEMS I HAD NEW BREAKS INSTALLED AT AN EXPRESS BRAKES PLACE IN SOUTH PART OF KANSAS CITY, KS. THEY ALSO INSPECTED THE ABS AND FOUND NOTHING WRONG. BUT THE PROBLEM CONTINUED WITH ADDITIONAL LOUD SQUEALING. FINALLY I TOOK IT TO BOB ALLEN FORD IN OVERLAND PARK, KS. WHERE THEY CHARGED ME $652.17 FOR REPLACING THE BROKEN RF TONE RING(S), UNFROZE THE FRONT END ALIGNMENT BARS (OR SOMETHING LIKE THAT) THEN PUT ANOTHER SET OF BRAKE PADS ON, TURNED THE ROTORS THEN DID ANOTHER ALIGNMENT. THEY SAID THAT THE EXPRESS BRAKE PLACE HAD FAILED TO TURN THE ROTORS THAT THE BRAND-NEW BRAKES WERE EATEN UP. THE ESCAPE HAS 53K MILES ON IT BUT WE HAVE BEEN HAVING THIS PROBLEM FOR OVER A YEAR. IN ADDITION, I WAS FORCED TO PUT NEW TIRES ON PRIOR TO ALL OF THIS BECAUSE TWO OF THE FACTORY TIRES HAD CUPPED AND ALL OF THEM HAD TURNED TO (SOMETHING LIKE) PLASTIC CAUSING THEM TO SKID AND SLIDE ON TAKE OFF AND ON STOPPING, CREATING A VERY DANGEROUS POTENTIAL FOR MY DAUGHTER. I KEPT THE OLD TIRES. THE REPLACED TIRES ARE ALMOST NEW WITH LITTLE TREAD WEAR. NOTE: THAT I TRIED TO ALSO ADD A COMPLAINT ABOUT THE TIRES BUT THAT SECTION DEMANDED INFORMATION THAT I COULDN'T PROVIDE THEREFORE IT SIMPLY REFUSED THE ENTIRE COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397994April 27, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2005 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE SUDDENLY STALLED AFTER AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO CONTINUE DRIVING ON THE BATTERY POWER AND THEN INDEPENDENTLY RESTARTED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. A FEW WEEKS LATER, THE EXACT FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO ADVISED TAKING THE VEHICLE TO AN AUTHORIZED DEALER. THE DEALER INSPECTED THE VEHICLE AND ADVISED HIM THAT THE FAILURE WAS CAUSED BY THE COOLANT PUMP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398026April 27, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FLUID LEAK DUE TO FAULTY TRANSMISSION COOLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398068April 27, 2011
AIR BAGS, ELECTRICAL SYSTEM
MY AIRBAG LIGHT KEEPS COMING ON EVERY TIME I START MY FORD ESCAPE. UPON REVIEW OF THIS IT'S BEEN ON COMPLAINT WEBSITES SEVERAL TIMES BY HUNDREDS OF PEOPLE. HOW MANY OF THESE PEOPLE NEED TO DIE DUE TO MALFUNCTION OF THE AIR BAGS BEFORE WE HAVE A RECALL. THIS LIGHT HAS BEEN ON SINCE I'VE OWNED THE VEHICLE. ALSO MY WINDOW STOPPED GOING UP. THE DIPSTICK CAN'T GIVE A CLEAR READING OF THE OIL AMOUNT. THESE THINGS LEAD TO DEATH, CONSTANT AND COSTLY REPAIR, AND CONSTANT PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397005April 21, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. WHENEVER THE FAILURE RECURRED, THE GEAR WAS SHIFTED INTO NEUTRAL OR PARK IN ORDER TO RESTART THE ENGINE. THE FAILURE RECURRED THIRTY TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396905April 20, 2011
EXTERIOR LIGHTING
THE HEADLAMP SWITCH (STALK) ON THE STEERING WHEEL MAY BE FAULTY. I HAVE ON NUMEROUS OCCASIONS ACTIVATED THE HIGH BEAMS WITHOUT SELECTING THAT POSITION (AT LEAST 1-2 TIMES PER DAY). THIS SEEMS TO HAPPEN MORE WHEN I USE THE TURN SIGNAL. I HAVE ACCIDENTALLY BLINDED MANY PEOPLE WITH MY HIGH BEAMS AND I'M CERTAIN IT'S A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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