Ford Escape Complaints

29,499 consumer complaints on file.

#10412748July 13, 2011
UNKNOWN OR OTHER
I DROVE MY 2010 FORD ESCAPE TO THE OLYMPIC PENNINSULA FROM SEATTLE ON A SUNNY 70 DEGREE DAY (TAKING THE BREMERTON FERRY TO SAVE ON MILEAGE) AND DROVE ONE HOUR TO MY PROPERTY IN LILLIWAUP ON A PAVED ROAD. AFTER UNPACKING THE THE ESCAPE I CLOSED THE BACK HATCH AS USUAL AND IT EXPLODED BLOWING A MILLION PIECES OF GLASS 10 FEET IN ALL DIRECTIONS. I HAD MY DAUGHTER AND 3 YR OLD TWIN GRANDSONS WITH ME WHO WERE STANDING CLOSEBY. MIRACULOUSY NONE OF US WERE HURT BUT WE WERE ALL VERY SCARED AND SHAKEN! IT WAS LIKE A BOMB WENT OFF IN THE BACK OF THE VEHICLE. GLASS WAS STILL HANGING FROM THE WINDOW FRAME AND THE WIPER AND STRUTS WERE DANGLING OUTSIDE. IT TOOK ME 2-3 HRS TO CLEAN UP THE GLASS FROM THE CAR AND THE PROPERTY. I DUCT TAPED THE EDGES OF THE FRAME SO ANY REMAINING GLASS WOULD NOT BLOW BACK IN WHEN I DROVE HOME AND PUT SOCKS ON THE STRUTS SO AS NOT TO SCRATCH THE PAINT. LUCKILY IT WAS NOT RAINING ON THE WAY HOME AS IT OFTEN DOES IN SEATTLE. I GOOGLED THE PROBLEM WHEN I GOT HOME AND FOUND OUT THAT THERE ARE 18 OTHER COMPLAINTS ABOUT THE SAME PROBLEM ON THIS VEHICLE. I DROVE MY ESCAPE TO BILL PIERRE FORD SERVICE CENTER TODAY AND TOLD MY STORY AND THEY ARE REPLACING FOR FREE AND GIVING ME A FREE RENTAL CAR UNTIL THE NEW BACK WINDOW COMES IN WHICH THEY SAID WOULD BE 2-3 WEEKS! THEY SAID THEY JUST HAD ANOTHER 2010 FORD ESCAPE THERE WITH THE SAME PROBLEM. THIS CAN BE LIFE THREATENING IF IT EXPLODES AGAIN AND HITS SOMEONE IN THE FACE OR BODY AND I WANT TO MAKE SURE THAT IT NEVER HAPPENS AGAIN TO ANYONE! I WANT FORD MOTOR COMPANY TO PUBLICLY ACKNOWLEDGE THIS PROBLEM AND FIX IT! I ALSO WANT TO MAKE SURE THAT THE NEW WINDOW I AM GETTING IS SAFE. I HAVE MY GRANDSONS WITH ME IN THIS VEHICLE ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411969July 12, 2011
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS GREATER THAN 5 MPH, THERE WAS A LOUD GRINDING NOISE FROM THE VEHICLE. THE ABS AND 4-WHEEL DRIVE WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENTAL PANEL. THE DEALER WAS CONTACTED AND THEY ADVISED HIM THAT THE FAILURE WAS COMMON IN THAT PARTICULAR YEAR, MAKE AND MODEL VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 53,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411980July 12, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE STALLED WITH THE STOP SAFELY NOW WARNING MESSAGE DISPLAYED. THE VEHICLE WAS RESTARTED WITHOUT ANY HESITATION. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED THE CONTACT THAT THE WATER PUMP HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412016July 12, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT WAS DRIVING 10 MPH WHEN THE POWER STEERING AND ALL ELECTRICAL ASPECTS OF THE VEHICLE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS DIAGNOSED A FRACTURED ENGINE BOLT. THE VEHICLE WAS REPAIRED YET APPROXIMATELY 1,300 MILES LATER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY ADVISED THAT THERE WAS A FACTORY DEFECT FOUND WITHIN THE VEHICLE. THE VEHICLE WAS REPAIRED A SECOND TIME. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412031July 12, 2011
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE TAILGATE DOOR WOULD NOT OPEN . THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE POWER DOOR LIFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 208,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411707July 11, 2011
SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER
ON OR ABOUT JUNE 17, 2011, MY 2002 FORD ESCAPE WAS PARKED AND THE IGNITITION WAS IN THE OFF POSITION WHEN MY CAR ALARM WENT OFF. WHEN I LOOKED OUTSIDE I OBSERVED SMOKE BELLOWING OUT FROM UNDER THE HOOD. THE NEXT DAY, I WAS ABLE TO GET MY VEHICLE TO DEALER, WHERE THEY DIAGNOSED THE ABS MODULE HAS OVERHEATED AND NEEDS TO BE REPLACED. I WAS GIVEN AN ESTIMATE OF $720.00 TO REPAIR THE PROBLEM. UPON FURTHER INVESTIGATION I HAVE DISCOVERED THAT THE SERVICE BRAKES, HYDRAULIC: ANTILOCK; CONTROL UNIT MODULE WAS RECALLED BY FORD (#07S51)ON APRIL 23, 2007 AND CONTINUES TO BE OPEN. I WAS IN CONTACT WITH SERVICE MANAGER FOR DEALER ON OR ABOUT JUNE 30TH TO FOLLOW UP ON THE WORK THEY HAD DONE IN MAY 2007 CONCERNING THIS PROBLEM. HE INFORMED ME THAT WHEN THEY INSPECTED THE VEHICLE IN 5/07, THERE WAS NO PROBLEM AND THAT IT WAS PROPERLY INSPECTED, AND THEY PLACED GREASE ON IT , AND ARE NOT WILLING TO PAY FOR THIS REPAIR. ON OR ABOUT JULY 1, 2011, SUBMITTED A CLAIM TO THE FORD MOTOR CO. REGARDING THIS REPAIR AT NO COST TO ME. UPON FURTHER INSPECTION, HAS ALSO DISCOVERED ANOTHER RECALL PROBLEM (NHTSA #07E023000)SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: MASTER CYLINDER AND THAT BRAKE FLUID HAS LEAKED FROM THE REAR OF MASTER CYLINDER AND HAS LEAKED ON THE VEHICLE INTO THE POWER BRAKE BOOSTER. I HAVE BEEN EXPERIENCING NO BRAKES WHEN I PUT MY FOOT ON THE BRAKE PEDEL. DESPITE THESE RECALL PROBLEMS BEING INVESITGATED, NEITHER FORD MOTOR COMPANY FEEL THAT THEY ARE NOT RESPONSIBLE FOR THE REPAIRS AND HAVE TOLD ME I MUST BARE THE ENORMOUS COSTS FOR THESE REPAIRS ON MY OWN AND/OR DRIVE THE VEHICLE UNSAFELY. I HAVE BEEN STRANDED IN PRESCOTT, AZ FOR OVER 3 WEEKS, AND AM TIRED OF WRANGLING WITH ALL THREE DEALERSHIP/COMPANIES AND NEED YOUR HELP IN INVESTIGATING THIS SITUATION! THANK YOU! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411728July 11, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 FORD ESCAPE HAS ALL THE SYMPTOMS OF THE RECALL NHTSA CAMPAIGN ID NUMBER 04V165000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) BUT DOSE NOT HAVE ONE OF THE VINS THAT FALL INTO THE LIST. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411863July 11, 2011
SERVICE BRAKES, HYDRAULIC
*THIS IS THE SECOND TIME THAT I HAVE HAD A COMPLETE "BRAKE FAILURE" WHILE DRIVING MY 2006 FORD ESCAPE HYBRID IN TRAFFIC. THIS LAST TIME, I WAS DRIVING ON A FREEWAY IN BEDFORD, TEXAS AND OBSERVED THAT TRAFFIC IN THE DISTANCE WAS STOPPING FOR CONSTRUCTION. I APPLIED MY BRAKES BUT THE PEDDLE WENT TO THE FLOOR. I HAD TO EXIT THE ROADWAY ONTO THE SHOULDER TO AVOID OTHER VEHICLES. I PUT MY VEHICLE IN LOW GEAR FROM DRIVE AND APPLIED MY EMERENGY BRAKE TO STOP MY CAR. THIS IS THE "SECOND" TIME I HAVE HAD TO TAKE EVASIVE ACTION TO AVOID A COLLISION WITH THIS BAKE PROBLEM. THE "ABS" LIGHT CAME ON, THE RED BRAKE LIGHT CAME ON, AND THERE WAS A COMPUTER MESSAGE ON THE DASH THAT READ "SERVICE BRAKE SYSTEM". THE FIRST TIME THAT I EXPERIENCED THIS SAME PROBLEM, I TOOK MY CAR INTO THE DEALERSHIP IN FOR WARRANTY REPAIR. THEY ADVISED THAT SINCE THE "CODE LIGHTS" WERE NOT ON AT THIS VERY MOMENT, THEY WERE NOT ABLE TO DIAGNOSIS THE PROBLEM. I WAS INSTRUCTED TO DRIVE THE ESCAPE UNTIL THE "CODE LIGHTS" CAME BACK ON AND THEN BRING IT BACK FOR SERVICE!!! I COMPLIED TO THIS REQUEST AND BOUGHT THE TRUCK BACK IN WITH THE "CODE LIGHTS" ON AND THE MESSAGE READING. DEALERSHIP WORKED ON THE VEHICLE FOR SEVERAL DAYS AND THE ASSIST SERVICE MANAGER DROVE IT FOR A COUPLE OF DAYS TO CHECK IT OUT. THE TRUCK WAS RETURNED TO ME WITH ASSURANCE THAT THE "BRAKE PROBLEM" WAS FIXED. ON JULY 9, 2011, I AGAIN HAD A "COMPLETE BRAKE FAILURE" WITH MY TRUCK(SEE ABOVE) ON JULY 11, 2011, I TOOK MY ESCAPE HYBRID BACK TO THE DEALERSHIP AND ADVISED THE ASSISTANT SERVICE MANAGER, ABOUT THE PROBLEM AND WHAT ALMOST HAPPENED TO ME IN TRAFFIC. I ALSO SHOWED HIM SOME OF THE OTHER COMPLAINTS ABOUT THIS SAME TYPE OF "BRAKE FAILURE" THAT HAS OCCURRED ON OTHER FORD ESCAPE HYBRIDS. I HAVE ALSO CALLED FORD CORPORATE TO START A COMPLAINT! "DOES IT TAKE SOMEONE GETTING KILLED OR INJURIED BEFORE SOMETHING IS DONE?" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411675July 10, 2011
SERVICE BRAKES, HYDRAULIC
2008 FORD RECALLED MY 2003 ESCAPE FOR ABS MODULE CONNECTOR. I HAD IT REPAIRED. MY ESCAPE HAS BEGAN TO "GRAB" WHEN I APPLY BRAKES. NEW ROTORS & PADS DID NOT HELP. WHILE ONLINE TO CARCOMPLAINTS.COM, I SAW ANOTHER RECALL FOR ABS MODULE CONNECTION FOR 2003 FORD ESCAPE HAS BEEN REOPENED.(JAN 2010) BUT I WAS NOT NOTIFIED. I HAVE HAD TROUBLE WITH BRAKES ON THIS VEHICLE FOR THE PAST 4 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411491July 8, 2011
LATCHES/LOCKS/LINKAGES
OPENED DOORS TO MANY TIMES FROM OUTSIDE OF VEHICLE. BOTH DRIVERS SIDE AND PASSENGER SIDE FRONT DOORS WILL NOT ENGAGE WHEN HANDLES ARE PULLED UPWARD WHICH BEFORE THE MECHANISM FAILED ALLOWED ENTRY TO THE VEHICLE. NOW WHEN HANDLES ARE ACTIVATED NEITHER DOOR OPERATES AS IT SHOULD. IN OTHER WORDS THE DOORS WILL NOT OPEN. AND YES, THE DOORS ARE UNLOCKED AND STILL WILL NOT OPEN. THIS OCCURS ON EACH AND EVERY ENTRY IS TRIED. OR EVERYTIME I TRY TO GET IN THE VEHICLE. THE CONSEQUENCES ARE ENTRY HAS TO BE MADE BY STICKING MY ARM THROUGH A WINDOW THAT IS DOWN AND ENGAGING THE INSIDE DOOR HANDLE TO OPEN THE DOOR. I CAN NOT AFFORD TO MAKE REPAIRS ON A ITEM THAT SHOULD PERFORM REGARDLESS OF AGE BUT IS PROPERLY MAINTAINED. DOORS ARE A SAFETY FEATURE WITHOUT PROPERLY WORKING DOORS THERE IS AN ACCIDENT WAITING TO HAPPEN. I CALLED THE 18003923673 SPOKE TO [XXX] AND HE TRANSFERRED ME TO FORD CREDIT, I THINK HE THOUGHT IT WAS TIME TO FINANCE A NEW FORD. BUT IF THEY WOULD FIX AND ENGINEER THESE DOORS/COMPONENTS CORRECTLY I WOULDN'T BE WRITING THIS COMPLAINT.THANKS FOR NOTHING [XXX] FROM FORD. THIS IN MY MIND IS ONE OF THOSE HIDDEN FIX-IT PROBLEMS THAT PUTS MONEY IN FORDS POCKET AND TAKES IT FROM MINE. THE FORD SERVICE PEOPLE AT MY FORD DEALER I CALLED BEFORE THIS COMPLAINT, DIDN'T HAVE THE FOGGIEST IDEA OF ANY 2001 FORD ESCAPE DOOR PROBLEMS. YEA, RIGHT GUYS. THIS IS A SAFETY PROBLEM PURE AND SIMPLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410891July 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION IN MY 2010 FORD ESCAPE STARTED "FLARING" BETWEEN 2ND AND 3RD GEARS LAST SEPTEMBER A MONTH AFTER I BOUGHT IT. "FLARING" IS A TERM USED BY FORD TO DESCRIBE WHEN THE TRANSMISSION DELAYS SHIFTING BETWEEN GEARS AND THE ENGINE REVS UNTIL IT FINALLY SHIFTS. THE DEALER HAS WORKED ON IT SEVERAL TIMES AND THE PROBLEM CONTINUES. THIS HAS NOT REALLY BEEN A SAFETY ISSUE UNTIL TWO WEEKS AGO. IT STARTED "FLARING" OCCASIONALLY BETWEEN 1ST AND 2ND GEARS ALSO. THIS IS A CONCERN BECAUSE I'M NOT UP TO SPEED WHEN THIS HAPPENS BETWEEN 1ST AND 2ND. WITH TRAFFIC BEING HEAVY AT TIMES, I'M CONCERNED THAT SOMEONE COULD REAREND ME WHEN THIS HAPPENS. THE CAR IS AT THE DEALERSHIP NOW TO TRY TO DIAGNOSE THE PROBLEM. THE DEARER ALONG WITH THE FORD REPRESENTATIVE HAVEN'T BEEN ABLE TO RESOLVE THE PROBLEM BETWEEN 2ND AND 3RD GEARS SO I DOUBT THEY WILL RESOLVE THIS PROBLEM EITHER. I'M FURTHER CONCERNED THAT IT COULD START HAPPENING WITH 1ST GEAR AND I COULD START TO ENTER A HIGHWAY AND THE CAR WOULD NOT ACCELERATE WHEN INTENDED AND THEN SUDDENLY ACCELERATE WHEN IT WASN'T SAFE TO DO SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410704July 6, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE FAILURE RESULTING IN THE BRAKE PEDAL GOING TO THE FLOOR AND A LOSS OF HYDRAULIC OR POWER BRAKING. VEHICLE DOES STOP AFTER A HARD PRESSING OF BRAKE PEDAL. THIS IS SOMETIMES FOLLOWED BY A YELLOW ABS LIGHT AND RED BRAKE LIGHT WARNING. THE PROBLEM IS FIXED BY TURNING THE CAR OFF AND BACK ON. I AM NOT KIDDING. ITS LIKE REBOOTING THE COMPUTER. THIS STARTED ABOUT 2 YEARS AGO. I REPORTED IT TO FORD WHO SAID THEY DO NOT KNOW ANYTHING ABOUT IT AT THE DEALER AND NATIONAL LEVEL. I TOOK THE CAR IN FOR AN OIL CHANGE AT THE DEALERSHIP AND MENTIONED THE INTERMITTENT BRAKE FAILURE. AFTER THE OIL SERVICE, THE PROBLEM WENT AWAY FOR A YEAR. I THOUGHT FORD HAD SECRETLY FIXED IT WHILE THEY WERE CHANGING THE OIL. THEN ABOUT A WEEK AGO THE PROBLEM HAS RETURNED AND HAS HAPPENED 10 TIMES. I THINK IT IS RELATED TO THE CAR NOT HAVING ENOUGH POWER BECAUSE THIS HAPPENS WHILE THE ICE (INTERNAL COMBUSTION ENGINE) IS OFF. PERHAPS IT IS RELATED TO RUNNING THE AIR CONDITIONING SINCE IT STOPPED AFTER THE SUMMER AND RETURNED AGAIN. THE ICE TURNS OFF WHILE BRAKING AT SPEEDS BELOW 40MPH SO THAT IS PROBABLY RELATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411303July 6, 2011
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
THE ABS RING (TONE RING ACCORDING TO FORD) ON THE FRONT RIGHT AXLE FRACTURED DURING DRIVING. THIS SENT A FALSE SIGNAL TO THE PROCESSOR AND APPLIED THE ABS WHILE THE VEHICLE WAS TRAVELLING AT HIGHWAY SPEEDS. THIS EXTENDED THE BRAKING DISTANCE TO AN UNSAFE AND UNPREDICTABLE LENGTH ON DRY PAVEMENT. TWO MONTHS AFTER THE FIRST INCIDENT AND REPLACEMENT OF THE FRONT RIGHT RING THE FRONT LEFT RING BROKE AGAIN SETTING OFF THE ABS AT AN UNPREDICTABLE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410537July 5, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT REAR CENTER SEAT BELT FAILED TO FUNCTION PROPERLY. WHILE DRIVING AND MAKING A SHARP TURN THE SEAT BELT RESPONDED AS IT SHOULD BY LOCKING UP, BUT IT NEVER RELEASED OR BECAME LOOSE. THE DRIVER HAD TO FORCEFULLY PULL THE SEAT BELT IN ORDER TO REMOVE THE PASSENGER OUT OF IT. THE SEAT BELT WAS NOT BEEN INSPECTED BY A DEALER NOR WAS IT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410559July 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE REVERSING AT A LOW SPEED IN THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED AND A LOUD GRINDING NOISE WAS HEARD. THE VEHICLE THEN LUNGED FORWARD WHEN SHIFTING FROM FIRST TO SECOND GEAR, CAUSING A CLANKING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TSB CHIP WAS REPLACED, AND THE PCM WAS REPROGRAMMED. THE CONTACT WAS ALSO INFORMED THAT THIS WAS A COMMON FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AS THE CONTACT ALSO FILED A COMPLAINT WITH THEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410388July 4, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING
I WAS DRIVING MY 2008 FORD ESCAPE HYBRID ON THE HIGH WAY AND IT STALLED 3 TIMES AT HIGH SPEEDS. "STOP SAFELY NOW" CAME ON DASH. I DID TONS OF RESEARCH AND THIS IS A HUGE PROBLEM WITH THE MOTOR OVER HEATING. FORD HAD BACKORDERS UP TO NEARLY 900 COOLANT PUMPS LAST YEAR. THIS IS VERY SCARY BECAUSE YOU JUST LOSE POWER IN THE MIDDLE OF HE HIGHWAY. TOYOTA JUST RECALLED THEIRS, WHY HAS FORD NOT BEEN ON THIS. IT IS ALL OVER THE INTERNET. I AM BRINGING MY CAR IN TO THE DEALERSHIP WITH PRINTED RESEARCH AND A LETTER OF CONCERN. I AM BLOWN AWAY THAT SO MANY PEOPLE HAVE HAD THIS ISSUE WITH THE STALLING AT HIGH SPEEDS AND FORD HAS DONE NOTHING. THIS IS VERY CONCERNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410351July 3, 2011
EQUIPMENT
ON THE SAME DAY SIRIUS SATELLITE SHUT DOWN MY FREE RADIO SUBSCRIPTION I LOST THE ABILITY TO DIAL BY VOICE COMMAND FROM THE PHONE-BOOK AND RECEIVED THIS VERBAL ERROR MESSAGE:"THE REQUESTED CONTACT IS CURRENTLY UNAVAILABLE IN THE PHONE BOOK". TRIED DELETING THE PHONE-BOOK , THEN THE PHONE AND DEVICE, DID A NEW RE-PAIRING TO THE SAME RESULT. ANY INCOMING CALLS DISPLAY THE PROPER PHONE NAME AND I CAN DIAL BY GIVING THE NUMBER, WHICH IS DIFFICULT WHEN SO MANY OF MY CONTACTS HAVE THREE NUMBERS AND IT IS ILLEGAL IN MY PROVINCE (CANADA) TO HOLD A CELL PHONE WHILE DRIVING AND YOU MUST USE BLUETOOTH. THIS INABILITY TO DIAL FROM THE PHONE-BOOK ADDS MORE OF A DISTRACTION AS YOU HAVE TO TRY TO COME UP WITH NUMBERS INSTEAD OF JUST SAYING A CONTACT NAME. A GOOGLE SEARCH TURNS THIS UP TO BE A NEWER, COMMON PROBLEM TO WHICH NOBODY HAS POSTED A DEFINITIVE FIX. AM GOING TO HAVE TO TAKE TO THE DEALER AND SEE IF THEY CAN FIX THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410299July 2, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS COMPLAINT IS FOR A 2005 FORD ESCAPE. WHILE DRIVING AS ABOUT 45MPH, SUDDENLY THE CAR TURNED OFF, I IMMEDIATELY PUT IT ON NEUTRAL AND TUNED THE KEY AND IT STARTED UP AGAIN. ABOUT 10 SECONDS LATER IT DID THE SAME THING. I PARKED THE CAR, TURNED IT OFF AND ON AND IT STARTED MISFIRING AND THE CHECK ENGINE LIGHT TURNED ON. THE VERY NEXT MORNING I TOOK THE CAR IN FOR A CHECK UP TO A CERTIFIED MECHANIC IN WHICH I WAS TOLD THAT THE COILS AND SPARK PLUGS NEEDED TO BE REPLACED. THE PARTS WERE ORDERED AND INSTALLED BUT STILL THE MISFIRE WAS PRESENT. THE INVESTIGATION CONTINUED AND AFTER THE SYSTEM WIRING DIAGRAM FIG. 43: 3.0L ENGINE PERFORMANCE CIRCUIT PAGE 5 OF 5 FOR 2005 FORD ESCAPE, COIL ON PLUG 3 ( C ) WIRE CONNECTION TO PCM SLOT 24 CDE NOT RESPONDING. THIS VEHICLE HAS HAD ONLY ONE OWNER AND A VERY SYSTEMATIC MAINTENANCE THROUGHOUT IT?S LIFE SO FAR. ONLINE I HAVE FOUND SEVERAL COMPLAINTS ABOUT THE SAME EXACT THING AND ALL ADVISED THAT THE PCM WAS NON-FUNCTIONING. FORD HAS HAD ISSUES WITH THESE PARTS IN THE PAST BUT NO RECALL HAS BEEN MADE. PCM SHOULD BE REPLACED BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410300July 2, 2011
SERVICE BRAKES, ELECTRIC
STANDARD DAY DRIVING. GET IN THE VEHICLE START AS NORMAL. DRIVE 25 FEET DOWN THE ROAD, SMALL HESITATION, RESISTANCE TO GO FORWARD FOR A MOMENT. ABS LIGHT ILLUMINATES, WARNING BEEP OCCURS. VEHICLE DRIVES ODD, BRAKES ARE WEAKER THAN NORMAL. SERVICE ABS SYSTEM ILLUMINATES ON CENTER PANEL. MOMENTS LATER, SERVICE 4X4 SYSTEM ILLUMINATES AS ANOTHER SMALL HESITATION RESISTANCE TO ROLL OCCURS. VEHICLE DRIVES 'OK' BUT DIFFERENT. DROVE IT HOME SAFELY FROM THAT MOMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410217July 1, 2011
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2005 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT ILLUMINATED ON THE DASHBOARD. WHEN THE BRAKE WAS IT WENT TO THE FLOOR AND THE CONTACT COULD HEAR A GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ANTI BRAKING SYSTEM COMPUTER FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 67,137. UPDATED 08/31/11 *BF THE CONSUMER STATED HE HAD TO PUT THE VEHICLE IN NEUTRAL AND USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. UPDATED 11/23/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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