Ford Escape Complaints

29,499 consumer complaints on file.

#10406102June 13, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT WAS DRIVING 70 MPH WHEN HE HEARD A LOUD NOISE IN THE REAR OF THE VEHICLE AS IT STARTED SWAYING ABNORMALLY. THE PASSENGER SIDE REAR FENDER WELL WAS CORRODED AROUND THE STRUT MOUNT AND THE STRUT HAD COME THROUGH. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406693June 13, 2011
UNKNOWN OR OTHER
AS DRIVING ON THE HIGHWAY, THE ENGINE SUDDENLY SHUT DOWN, AND WAS ABLE TO DRIVE TOWARDS THE SHOULDER. AFTER 5 MINUTES, I WAS ABLE TO RESTART THE ENGINE. TEN MINUTES LATER, IT HAPPENED AGAIN, STILL DRIVING THE HIGHWAY @60 MPH. LUCKILY, NO CARS WERE BEHIND, AND I WAS ABLE TO MOVE TO THE SHOULDER WITHOUT INCIDENT. THE FOLLOWING MONDAY, IT HAPPENED AGAIN, THREE TIMES . CAR WAS TOWED TO THE DEALER, I WAS TOLD THEY HAVE HAD ANOTHER CAR THE SAME MORNING, WITH EXACTLY THE SAME PROBLEM. DIAGNOSTICS: NEED TO REPLACE BOTH HIGH VOLTAGE TRACTION BATTERY COOLING FANS AND TO REPLACE MOTOR ELECTRONICS COOLING PUMP. WHEN DEALER SEARCHED FOR PARTS, THEY COULD NOT FIND ANY IN MN, BECAUSE APPARENTLY ALL DEALERS WERE HAVING THE SAME PROBLEM. IT WOULD TAKE SEVERAL DAYS UNTIL THEY WOULD GET THE PART FROM CA. FORD IS NOT WILLING TO RECOGNIZE THEY HAVE A PROBLEM WITH THE ENGINE AND BATTERY COOLING SYSTEM, ALTHOUGH IT HAS HAPPENED SEVERAL TIMES. FORD EVEN ISSUED TWO TECHNICAL SERVICE BULLETINS (TSB 08-24-5 AND TSB 09-17-7) ADDRESSING BOTH ISSUES. IT IS A VERY SERIOUS SAFETY ISSUE, GIVEN THE ENGINE SUDDENLY SHUTS DOWN ON THE HIGHWAY, AND THE CAR NEEDS TO BE MOVED RIGHT AWAY TOWARDS THE SHOULDER. CAR COULD BE HIT FROM BEHIND FROM ONCOMING TRAFFIC, GIVEN THE SUDDEN SPEED CHANGE, AND COULD CAUSE FATALITIES. DON'T WANT TO HAVE FOR ANOTHER FIRESTONE - FORD EXPLORER FIASCO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406176June 13, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT SHE WAS UNABLE TO TAKE THE VEHICLE OUT OF GEAR. SHE MENTIONED THAT THE FAILURE RECURRED TWICE BEFORE AND IT WAS AFTER SHE STARTED TOWING THE VEHICLE BEHIND HER RV. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. TWO WEEKS LATER, WHILE TOWING THE VEHICLE THE TRANSMISSION STARTED SMOKING. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS BURNED BEYOND REPAIR AND NEEDED TO BE REPLACE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 43,000 AND CURRENT MILEAGE WAS 44,000. UPDATED 07/20/11*LJ THE CONSUMER STATED THE TRANSMISSION FAILED TWICE. THE CONSUMER WAS INFORMED THAT FLAT TOWING CAUSED THE TRANSMISSION FAILURE, EVEN THOUGH THE OWNER'S MANUAL STATED TOWING WAS ALLOWED. UPDATED 02/08/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405981June 11, 2011
SERVICE BRAKES, HYDRAULIC
MY ABS SYSTEM WAS COMING ON WHILE STOPPING FOR NO APPARENT REASON. WHEN I TOOK VEHICLE TO DEALER, THEY SAID I HAD A CRACKED TONE RING. I HAD THE SAME TONE RING REPLACED 4 YEARS AGO. OF COURSE IT WASN'T UNDER WARRANTY. $400 LATER, IT IS FIXED... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405989June 11, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
HAVE A 2006 FORD ESCAPE WITH 80,000 MILES. DRIVING TO WORK ONE MORNING AND TOOK OFF FROM STOPPED POSITION AND HEARD A NOISE UNDER VEHICLE. THE OVER DRIVE OFF LIGHT STARTED FLASHING. A FEW MILES DOWN THE ROAD THE TRANSMISSION STARTED SLIPPING AND THEN WENT COMPLETELY OUT. I HAVE READ SEVERAL OTHER COMPLAINTS ON THE SAME ISSUE AND FEEL THAT FORD SHOULD RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406493June 10, 2011
UNKNOWN OR OTHER, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
I DROVE MY VEHICLE HOME FROM WORK (LESS THAN 5 MILES). WHEN I PULLED INTO MY DRIVEWAY AND PARKED MY VEHICLE, SMOKE BEGAN TO POUR OUT FROM THE ENGINE COMPARTMENT. WHEN I OPENED THE HOOD THERE WERE FLAMES DIRECTLY IN FRONT OF THE DRIVER SIDE NEAR THE FIRE WALL. THESE FLAMES WERE ORIGINATING FROM THE ABS MODULE LOCATION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10405675June 8, 2011
TIRES, TIRES:TREAD/BELT
2008 FORD ESCAPE XLT 4WD, EXCESSIVE TIRE NOISE ON CONTINENTAL CONTITRAC TIRES, SIZE 235/70/R16. ROTATED AT PROPER MILEAGE THROUGHOUT THE LIFETIME OF THE CAR, NOW HAS 35000K ON IT. THIS SHOULD BE A TIRE RECALL DO TO THE AMOUNT OF PEOPLE THAT SEEM TO HAVE THIS SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405300June 6, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NOTHING LET UP TO THE FAILURE. CAR DIED WHILE PULLING OUT IN TRAFFIC. WAS TOLD IT WAS THE COIL PACKS GONE BAD. REPLACED THEM. THEN TOLD THE CATALYTIC CONVERTER BURN OUT WHEN THE COILS WENT. COME TO FIND OUT THIS IS A ISSUE FOR IS AWARE OF ON THE 2005 ESCAPE. I WAS ALMOST REAR ENDED WHEN THIS HAPPENED AND HAS A HARD TIME GETTING OFF THE ROAD. NO INDICATION IT WAS GOING TO STALL. THIS IS A SAFETY ISSUE ON THESE CARS. I HAVE ALREADY PUT OUT CLOSE TO $200.00 AND ITS STILL NOT FIXED. IT ALSO HAS BLOWN UP MY COMPUTER IN THE CAR. I WAS SCARED TO DEATH AND VERY LUCKY THAT I WAS NOT HIT. FORD IS AWARE OF THIS PROBLEM AND WILL DO NOTHING ABOUT IT. WHAT WILL IT TAKE FOR SOME ACTION TO BE TAKEN? SOMEBODY GETTING KILLED BEFORE FORD IS MADE TO DO SOMETHING WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405148June 4, 2011
ENGINE AND ENGINE COOLING
HIGHWAY DRIVEING 55 MPH JUST SHUT DOWN IN CENTER LANE PULLED OVER TO SHOULDER WARNING LIGHTS ON NO POWER RE STARTED IT WAS OK THIS WAS THE 2 TIME THIS HAS HAPENED IN 3 MO..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404459June 4, 2011
ELECTRICAL SYSTEM
I OWN 2008 MODEL OF FORD ESCAPE HYBRID. ON THE INCIDENT DAY, THE CONTROLS AND BATTERY FAILED SUDDENLY WITHOUT PRIOR INDICATIONS OR WARNING SIGNS. SIGNAL LIGHTS AND DOOR LOCKS FAILED TO OPERATE. IN THAT CONDITION I TOOK THE VEHICLE TO A NEAREST FORD DEALER ON THE DAY. SINCE TWO WEEKS, THE PROBLEMS HAVE NOT BEEN IDENTIFIED. I'VE BEEN TOLD OF COMPUTER AND CONTROL MALFUNCTIONS, AND THAT PARTS ARE BEING REPLACED ONE AT A TIME EVERY 2 OR 3 DAYS. I FEAR EVEN AFTER THE VEHICLE GETS FIXED THAT SIMILAR FAILURES MAY OCCUR, AND THERE MAY BE RISKS TO DRIVE ON HIGHWAYS IN FUTURE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404301June 3, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING , THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS DIAGNOSED THAT A ROD LOCATED BETWEEN THE CONVERTER AND THE PUMP FRACTURED. AS A RESULT, THE PUMP WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 70,950. UPDATED 07/08/11 *BF UPDATED 07/18/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404372June 3, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2006 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED WITH THE ILLUMINATION OF THE ABS WARNING LAMP. THE CONTACT ALSO MENTIONED THAT HE WAS ABLE TO STOP THE VEHICLE BY USING THE EMERGENCY BRAKE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404143June 2, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH THE CONTACT HEARD A LOUD NOISE WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT IT BECAME DIFFICULT TO ENGAGE THE BRAKES AND CONTROL THE STEERING WHEEL. THE ABS LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE THE TECHNICIANS STATED THE EXCITER RING NEEDED TO BE REPLACED. THE TECHNICIANS WERE UNABLE TO DETERMINE HOW THE FAILURE OCCURRED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404197June 2, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 FORD ESCAPE HEV. THE CONTACT STATED WHILE DRIVING 20 MPH OR COMING TO A STOP, IT WOULD USUALLY SHIFT TO BATTERY MODE; HOWEVER, IT DID NOT SHIFT AS IT WAS SUPPOSED TO. THE MILEAGE ALSO DECREASED AS A RESULT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE ELECTRICAL COOLING SYSTEM WAS THE CAUSE OF FAILURE AND A KIT NEEDED TO BE INSTALLED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 60,100. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404256June 2, 2011
ENGINE AND ENGINE COOLING
LESS THAN 9 MONTHS AFTER PURCHASE IN 2008, THE ENGINE LIGHT OF MY 2006 FORD ESCAPE XLT V6 WENT ON. MULTIPLE SHOPS ATTEMPTED TO FIND THE SOURCE OF THE PROBLEM BUT COULD NOT GET THE LIGHT OFF WITHOUT WANTING TO DO MANY STEP BY STEP "COULD BE THIS..." REPAIRS. COMPUTER CODE INDICATED THE EMISSIONS CONTROL SYSTEM WAS MALFUNCTIONING. CAR REMAINED WITH AN EXPIRED INSPECTION STICKER FOR SEVERAL MONTHS WHILE DIFFERENT THINGS WERE TRIED. FINALLY A SHOP FOUND A CORRODED WIRE, AND THE LIGHT WENT OUT. LESS THEN 7 MONTHS LATER THE CAR BATTERY LIGHT WENT ON, AND IT STALLED AND DIED WITHIN MINUTES. IT REQUIRED 12 JUMOS TO GET IT THE APPROX. 8 MILES HOME. THE ALTERNATOR AND BATTERY WERE THEN REPLACED. LESS THAN 1 MONTH LATER THE EXACT SAME THING OCCURRED. A 2ND ALTERNATOR AND BATTERY WERE PUT IN. 2 MONTHS LATER THE VEHICLE THEN SUDDENLY BEGAN FLASHING THE ENGINE LIGHT PULLING OUT FROM A STOP SIGN. INSTANTLY THE CAR STOPPED ACCELERATING AND THE FRONT END BEGAN SHAKING, AND MAKING LOUD RATTLING NOISES, AND FRESH GAS CAN BE DETECTED FROM THE FRONT END. IT WAS FOUND TO HAVE NO OIL, ALTHOUGH THERE SHOULD HAVE BEEN PLENTY BASED ON LAST OIL CHANGE, AND THE OIL LIGHT NEVER CAME ON. THE ENGINE NOW NEEDS TO BE REPLACED. (MILEAGE LISTED AT FAILURE IS THE ENGINE EVENT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403860May 31, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT WAS DRIVING 70 MPH WHEN THE AUTOMATIC TRANSMISSION SLIPPED OUT OF GEAR, CAUSING THE OVER-DRIVE LIGHT TO ILLUMINATE. THIS FAILURE HAPPENED WHILE THE VEHICLE WAS STILL IN DRIVE MODE. THE VEHICLE WAS MOVED OFF THE ROADWAY AND AS THE CONTACT MOVED THE VEHICLE, IT WOULD NOT SHIFT OUT OF GEAR AND THE ENGINE RPMS INCREASED EXCESSIVELY. THE VEHICLE WAS TOWED TO A MECHANIC SHOP WHERE THE CONTACT WAS ADVISED THAT THEY COULD NOT REPAIR THE FAILURE. THE VEHICLE WAS THEN TOWED TO THE CONTACTS HOME AND WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403597May 27, 2011
SERVICE BRAKES, HYDRAULIC
BRAKES WOULD FEEL LIKE THEY WERE FADING AND THEN ABS FELT LIKE IT WAS WORKING. NO WARNING LIGHTS WOULD COME ON. DEALER FOUND CRACKED ABS TONE RINGS. AN 800 DOLLAR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404770May 26, 2011
UNKNOWN OR OTHER, SERVICE BRAKES, HYDRAULIC
WHILE ACCELERATING ON AN ON-RAMP ENTERING A STATE HIGHWAY, TRAFFIC AHEAD OF ME CAME TO A STOP. I WENT FROM APPLYING PRESSURE ON THE GAS PEDAL TO IMMEDIATELY MOVING MY RIGHT FOOT TO THE BRAKE PEDAL TO APPLY PRESSURE. THE BRAKE PEDAL GAVE VERY LITTLE RESISTANCE. I DEPRESSED THE PEDAL ALL THE WAY TO THE FLOOR OF THE VEHICLE. MY VEHICLE CAME TO A VERY SLOW STOP AS IF I WAS ONLY LIGHTLY DEPRESSING THE BRAKE. MY TIRES DID NOT SKID AS I WOULD EXPECT AND THE VEHICLE TOOK SEVERAL SECONDS TO FINALLY COME TO A VERY SLOW AND GRADUAL STOP. THE STOP WAS SO SLOW AND GRADUAL THAT I COULD NOT EVEN FEEL MOMENTUM PUSHING MY BODY FORWARD AS USUALLY EXPERIENCED WHEN SUDDENLY BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402795May 26, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE ENGINE CAUGHT FIRE. THE FIRE DEPARTMENT STATED THAT THE FIRE INITIATED IN THE ENGINE COMPARTMENT. A FIRE DEPARTMENT REPORT WAS FILED. THE MANUFACTURER FIWAS MADE AWARE OF THE FAILURE AND THE INSURANCE COMPANY WAS INVESTIGATING THE CAUSE OF FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10402652May 25, 2011
VISIBILITY
TL*THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHEN EVER THE DRIVERS SIDE VISOR WAS USED IT WOULD EITHER MOVE CLOSE TO THE REAR VIEW MIRROR. THE CONTACT DID NOT NOTIFY THE DEALER OF THE FAILURE. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK IF THE FAILURE OCCURRED WHILE DRIVING. THE FAILURE AND CURRENT MILEAGE WAS 200. UPDATED 07/08/11*LJ UPDATED 07/15/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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