Ford Escape Complaints

29,499 consumer complaints on file.

#10441387December 27, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE FAILED TO SHIFT PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,626 AND THE CURRENT MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440531December 20, 2011
STEERING
I WAS MERGING ONTO A HIGHWAY FROM AN ENTRANCE. AS I WAS GETTING ONTO THE HIGHWAY, I WAS ABOUT TO PULL ON, WHEN MY STEERING LOCKED UP. I WAS ABLE TO PULL OVER, SHUT THE ENGINE OFF, I STARTED THE CAR AND THE STEERING WAS FINE. I RESEARCHED THIS PROBLEM AND FOUND THAT THERE WERE MANY OF THE SAME COMPLAINTS. I COULD NOT FIND ANY RECALLS FOR THIS PROBLEM. WILL THERE HAVE TO BE A DEATH BEFORE SOMETHING IS DONE. I WILL PURSUE THIS FURTHER, THRU THE MEDIA, SOCIAL MEDIA, AND LEGALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440530December 20, 2011
STEERING
AS I WAS GETTING ONTO THE HIGHWAY FROM AN ENTRANCE, MY STEERING FAILED. I COULD NOT TURN THE STEERING WHEEL TO CONTROL THE CAR. THANK GOD I WAS GOING SLOW AND WAS ABLE TO PULL OVER. I SHUT THE ENGINE OFF, TURNED IT BACK ON, AND WAS ABLE TO DRIVE. I HAVE RESEARCHED THIS COMPLAINT AND THERE ARE MANY FORD ESCAPES, WITH THIS SAME COMPLAINT. I HOPE THAT SOMETHING WILL BE DONE BEFORE A DEATH OCCURS. I PLAN ON PURSUING THIS FURTHER EVEN UP TO INVOLVING MEDIA AND LEGAL ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440569December 20, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE ATTEMPTING TO DECELERATE AT 55 MPH, THE VEHICLE LOST ALL POWER. THE CONTACT NOTICED THAT THE CHECK ENGINE, OIL, AND ABS WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE COILS AND PCM FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 100,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440427December 19, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH ON AN ICY SURFACE, THE DRIVER APPLIED THE BRAKES AND THE ANTI LOCK BRAKING SYSTEM DID NOT ENGAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE ANTI LOCK BRAKE MODULE HAD BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10440354December 18, 2011
VISIBILITY
YESTERDAY I DROVE AROUND TOWN RUNNING ERRANDS IN MY 2002 FORD ESCAPE AND IT WAS FINE. CAME HOME LAST NIGHT (TEMPERATURE OUTSIDE WAS AROUND 27 DEGREES OUTSIDE) AND PARKED IT IN GARAGE. WHEN I WENT OUT TO GARAGE NEXT DAY (14 HOURS LATER) TO LEAVE AGAIN I NOTICED MY FORD ESCAPE HAD IT'S BACK GLASS THAT WAS COMPLETELY SHATTERED OUT OF IT AND ALL OVER THE FLOOR OF THE GARAGE. ALL DOORS TO GARAGE WERE SHUT AND LOCKED. THIS EXPLOSION OF GLASS HAPPENED ALL BY ITSELF AFTER BEING PARKED THERE THE NIGHT BEFORE. ALSO HAVE AN ISSUE WITH AIR BAG LIGHT AND CHECK FUEL CAP LIGHT THAT HAS BOTH BEEN STAYING ON AND CANNOT GET EITHER TO STAY OFF!! WORRIED VEHICLE IS GONNA FALL APART SOME DAY BEFORE I GET MY CHILD TO HIS SCHOOL ONE MORNING..NOT DEPENDABLE VEHICLE AFTER ALL!! :( SEEMS I HAVE READ MANY MANY OTHER COMPLAINTS ONLINE ABOUT THESE PROBLEMS FROM ESCAPE OWNERS WANTING TO KNOW..ARE THERE NO RECALLS FOR THE BACKGLASS?? OR EVEN ANYTHING ELSE FOR THIS VEHICLE?? FEELING UNSAFE FOR MY CHILD TO RIDE IN NOW!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440257December 17, 2011
STEERING
ON 12-13-2011, THE POWER STEERING FAILED ON THIS VEHICLE. FORTUNATELY I WAS IN A PARKING LOT WHEN THIS HAPPENED. I WAS ABLE TO DRIVE HOME BY EXERTING GREAT FORCE ON THE THEN MANUAL STEERING. IF THIS HAD HAPPENED WHILE ACTUALLY IN MOTION I DOUBT THAT I COULD HAVE CONTROLLED THE VEHICLE TO A SAFE STOP. THE NEXT MORNING I STARTED THE CAR TO TAKE IT TO THE FORD DEALER AND THE STEERING WORKED. THE DEALER WAS UNABLE TO FIND A PROBLEM. I THEN TELEPHONED THE MANUFACTURE AND WAS TOLD THEY COULD NOT HELP ME UNLESS THE DEALER WAS ABLE TO FIND A PROBLEM. I TOLD THE PERSON THE CAR WAS UNSAFE TO DRIVE AND WAS TOLD UNLESS THE DEALER CAN FIND THE PROBLEM WE CAN'T HELP. I TOLD THE PERSON I WOULD REPORT THIS INCIDENT TO THE NTSB AND WAS TOLD THAT IS YOUR RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440115December 16, 2011
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
I HAVE A 2006 FORD ESCAPE THAT THE ACCELERATOR PEDAL WILL PERIODICALLY LOCK UP. FORD WILL NOT ADDRESS THE PROBLEM. I HAVE READ THAT PEOPLE EITHER CLEAN OR REPLACE THE THROTTLE BODY BUT THE PROBLEM RESURFACES. IT WOULD SEEM TO ME TO BE A DEFECT IN THAT PART. IT HAS ALWAYS HAPPENED WITH ME WHEN I AM IN MOTION. LIKE YOU MAY TAKE OFF TO CROSS AN INTERSECTION OR MAKE A RIGHT TURN AND IT WILL GET YOU JUST FAR ENOUGH TO GET IN TRAFFIC AND THEN THE PEDAL FREEZES AND YOU'RE STUCK. I HAVE BECOME VERY FEARFUL DRIVING NOT KNOWING WHEN IT MIGHT HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440147December 16, 2011
VEHICLE SPEED CONTROL
I BOUGHT MY ESCAPE IN JUNE 2004. AROUND/APPROXIMATELY 2006 MY GAS PEDAL STARTED TO STICK AS I WAS DRIVING FROM TIME TO TIME. I GOT STUCK IN THE INTERSECTION ONE MORNING AND COULDN'T GET THE PEDAL UNSTUCK. WHEN I FINALLY DID I DROVE THE CAR OVER THE CAPITOL FORD IN SAN JOSE, CA. AND TOLD THEM WHAT WAS HAPPENING. WHEN FORD TEST DROVE THE CAR, THEY SAID THEY COULDN'T FIND NOTHING WRONG WITH IT. I TOLD THEM SOMETHING WAS WRONG WITH THE GAS PEDAL AND I WAS NOT DRIVING IT OFF THE LOT UNTIL THEY FOUND THE PROBLEM WITH THE GAS PEDAL. THE NEXT DAY THEY CALLED AND SAID THE PEDAL WAS STICKING AND THEY HAD TO REPLACE THE THROTTLE BODY. FORD COVERED BECAUSE I WAS UNDER WARRANTY. ON 12/6/2011, MY PEDAL STARTED TO STICK AGAIN THIS TIME I WAS ON THE FREEWAY. STUCK 4 TIMES. I TOOK IT BACK TO THE SAME FORD AND TOLD THEM MY PEDAL WAS GETTING STUCK I HAD THIS PROBLEM IN 2006 AND THIS SHOULDN'T BE HAPPENING AND THEY NEEDED TO DO SOMETHING ABOUT IT. I GOT THE SONG AND DANCE OF HOW THE CAR WAS OUT OF WARRANTY AND THEY WOULD GIVE ME AN ESTIMATE AND I COULD PAY TO GET IT FIXED. AFTER INSPECTING FORD SAID THE THROTTLE BODY WAS BAD AGAIN. AFTER STATING MY CASE WITH THEM THIS SHOULD NOT BE HAPPENING THEY GOT FORD INVOLVED TO SEE IT THEY WOULD COVER. FORD CAME BACK AND SAID NO. THERE WAS NOTHING THEY COULD DO BECAUSE IT WAS OUT OF WARRANTY. AGAIN I EXPLAINED THIS IS NOT A WARRANTY ISSUE THIS IS A SAFETY ISSUE AND PEOPLE COULD BE SERIOUSLY INJURED. FORD DIDN'T WANT TO BUDGE AND KEPT USING THE WARRANTY EXCUSE. SO I HAD NO CHOICE BUT TO PAY AND GET THIS FIXED. THIS IS NOT RIGHT. FORD NEEDS TO TAKE RESPONSIBILITY FOR THEIR CARS AND THE SAFETY OF THEIR CUSTOMERS. THIS NEEDS TO BE ADDRESSED TO FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440179December 16, 2011
STEERING
OUR ESCAPE HAS LESS THAN 44,000 MILES ON IT AND THIS PAST SATURDAY THE POWER STEERING JUST FAILED! AND I HAD 3 CHILDREN WITH ME!! THANK GOD WE WEREN'T DOING 70MPH ON THE INTERSTATE...OR IN A CURVE...NEXT TO AN 18-WHEELER...OR WHERE I HAD TO MAKE A QUICK AVOIDANCE MANEUVER! I LEARNED (FROM INTERNET POSTINGS...'CAUSE IT SURE ISN'T IN THE OWNER'S MANUAL...) THAT IT USUALLY WORKS PROPERLY AGAIN AFTER TURNING THE ENGINE OFF AND RESTARTING...I GUESS THE COMPUTER 'REBOOTS'???, BUT, WHO KNEW?! WELL, IT JUST HAPPENED AGAIN LESS THAN A WEEK LATER TO MY WIFE AND DAUGHTER AND SINCE THIS IS ABSOLUTELY A SAFETY ISSUE, WE'VE TAKEN IT TO A DEALERSHIP. I LIVE IN TN AND IF ANYONE RECALLS (NO PUN INTENDED), THIS IS ALSO THE PLACE WHERE A LOCAL INVESTIGATIVE NEWS REPORTER BROKE THE INFAMOUS TOYOTA ACCELERATION STORY. HMMM...MAYBE I'LL CONTACT HIM AND SEE IF HE CAN FIND OUT IF FORD IS BENT ON IGNORING ALL THESE COMPLAINTS... JUST DO THE RIGHT THING, FORD! REMEMBER THE EXPLORER!!!*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440005December 15, 2011
VISIBILITY
REAR GLASS EXPLODED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440084December 15, 2011
STEERING
I WAS DRIVING AND GAVE A FRIEND A RIDE. I WAITED IN THE CAR WITH THE CAR STILL ON WHILE SHE GOT HER THINGS. WHEN SHE HOPPED ON I ACCELERATED AND WHEN I TRIED TO MAKE A TURN THE STEERING WHEEL WAS SO HARD. I COULDN'T TURN IT. I PULLED OVER AND TURNED IT OFF. WHEN I STARTED THE CAR, IT WAS BACK TO NORMAL ANOTHER DAY I WENT TO THE DRIVE THROUGH. SAME THING HAPPENED. I TRIED TO TURN AFTER AND COULDN'T. I HAD TO TURN HE CAR OFF AND THEN BACK ON. I WENT TO THE DEALER. THEY SAID THAT ON THEIR BULLETIN THERE IS A MSG THAT THE STEERING WHEEL COLUMN MUST BE REPLACED. THEY SAID IT WOULD BE ABOUT 1300.00 FOR ME TO REPLACE. I DO NOT UNDERSTAND WHY I WOULD HAVE TO PAY. THERE ARE OTHER BLOGS WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440102December 15, 2011
WHEELS
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO JERK VIOLENTLY AND EXHIBITED AN ABNORMALLY LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THAT THE FRONT DRIVER SIDE WHEEL BOLTS WERE SLIDING OR BREAKING OFF AND AS A RESULT, THEY WOULD NEED TO REPLACED THE ENTIRE WHEEL ASSEMBLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 120,045.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439903December 14, 2011
STEERING
MY VEHICLE HAS BEEN EXPERIENCING A JERKING MOVEMENT IN THE STEERING WHEEL (FEELS LIKE FORCE FEEDBACK FROM A DRIVING SIMULATOR), MOST NOTICEABLE AT A STOP. IT APPEARED TO BE A MALFUNCTION OF THE ELECTRONIC POWER STEERING SYSTEM. I HAD THE VEHICLE INSPECTED AND WAS TOLD THE STEERING COLUMN NEEDED TO BE REPLACED TO CORRECT THE ISSUE. THIS IS BECAUSE THE ELECTRONIC POWER STEERING IS LOCATED IN THE COLUMN. I WAS TOLD THAT THE PARTS ARE NOT AVAILABLE AT THIS TIME AND ARE ON NATIONAL BACK ORDER PUSHING THEIR AVAILABILITY OUT 5 MONTHS OR SO. I HAVE BEEN FORCED TO DRIVE THE VEHICLE FOR SEVERAL WEEKS IN A WORSENING CONDITION UNTIL A FEW DAYS AGO THE POWER STEERING COMPLETELY FAILED AT HIGHWAY SPEED. POWER STEERING WILL COME BACK AFTER RESTARTING THE VEHICLE, BUT NOW THE STEERING GOES OUT 3 OR MORE TIMES ON MY 30 MILE HIGHWAY COMMUTE. I HAVE ALSO NOTICED THAT THERE IS A TENDENCY FOR THE VEHICLE TO "AUTO-STEER" OR VEER IN EITHER DIRECTION WITH NO DRIVER INPUT. NEEDLESS TO SAY, I HAVE LOST ALL CONFIDENCE IN THE SAFETY OF THE VEHICLE. I HAVE CONTACTED FORD CUSTOMER SERVICE DIRECTLY AND AM AWAITING A RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439721December 13, 2011
STEERING
I WAS ABOUT TO LEAVE WORK AND WHEN I STARTED THE CAR TO PULL OUT OF MY PARKING SPOT I WAS UNABLE TO TURN THE STEERING WHEEL. I KNOW ENOUGH ABOUT CARS TO KNOW THAT THIS WAS RELATED TO THE POWER STEERING...NOT KNOWING AT THE TIME THAT MY CAR HAD AN ELECTRIC POWER STEERING, I LOOKED UNDER THE HOOD TO CHECK THE FLUID THEN I WENT TO GET MY WAREHOUSE MGR TO COME TAKE A LOOK AT IT FOR ME. WHEN HE STARTED THE CAR THE STEERING WAS FINE. I WAS ABLE TO DRIVE HOME BUT WAS VERY CAUTIOUS ABOUT IT. MY HUSBAND AND I HAVE NOTICED OVER THE PAST WEEK THAT MY STEERING WHEEL WILL VIBRATE OR SHAKE WHEN STOPPED AND THEN THIS OCCURS. FROM WHAT I AM READING THIS SEEMS TO BE A COMMON OCCURRENCE. I HAVE 2 SMALL CHILDREN AND DON'T WANT TO BE IN AN ACCIDENT WITH THEM IN THE CAR IF THIS OCCURS OUT THE OF THE BLUE AGAIN! WE NOW CONSIDER THIS CAR TO BE A DANGEROUS HAZARD AND UNDRIVEABLE ...WE WILL BE GETTING RID OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439402December 12, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT WAS DRIVING 75 MPH WHEN THE PASSENGER SIDE AIR BAG OFF SENSOR ILLUMINATED WITH THE PASSENGER SEAT OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439311December 11, 2011
STEERING
WAS MAKING A TURN AFTER STOPPING AT A LIGHT. IN THE MIDDLE OF MY TURN I FELT THE POWER STEERING FAIL. I WAS ABLE TO DRIVE HOME WITH GREAT EFFORT MADE TO STEER. I GOT HOME AND TURNED MY VEHICLE OFF. MY HUSBAND STARTED MY 2008 FORD ESCAPE AND HAD NO PROBLEMS WITH STEERING. AFTER POPPING THE HOOD, HE FOUND NOTHING WRONG. AFTER RESEARCHING THE INTERNET, THERE SEEM TO BE NUMEROUS COMPLAINTS OF THIS SAME EXACT THING HAPPENING AND RESTARTING THE CAR SEEMS TO RESET THE POWER STEERING. THE PROBLEM SEEMS TO BE THE STEERING COLUMN. I AM WONDERING WHY NOTHING IS BEING DONE BY FORD TO FIX THIS PROBLEM? I AM ALSO VERY AFRAID OF IT HAPPENING AGAIN AND CAUSING AN ACCIDENT!!!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439129December 9, 2011
ENGINE AND ENGINE COOLING
TRANSMISSION DEFECT ON 2008 FORD ESCAPES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438977December 8, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DRIVER INSTRUMENT PANEL TEMPERATURE BACK LIGHTING HAS FAILED. THIS DRIVER CAN'T DETERMINE THE ENGINE TEMPERATURE WHILE DRIVING AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438985December 8, 2011
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE WHEN IT BECAME ENGULFED IN FLAMES. THERE WAS DAMAGE TO THE CONTACT'S HOME AS A RESULT OF THE FIRE. THE OWNER RECEIVED MINOR BURNS TO HIS HANDS FROM TRYING TO EXIT THE RESIDENCE SAFELY. THE FIRE AND POLICE DEPARTMENTS WERE CALLED AND ADVISED THAT THE FIRE HAD ORIGINATED FROM THE ANTI-LOCK BRAKING SYSTEM. THE MANUFACTURER WAS CONTACTED AND THEY SENT AN INVESTIGATOR TO ACCESS THE DAMAGES. THERE WAS NO RESPONSE FROM THE MANUFACTURER AS OF YET. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 01/13/12*LJ UPDATED 01/20/12
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0

← Back to Ford Escape