Ford Escape Complaints

29,499 consumer complaints on file.

#10452874March 24, 2012
ELECTRICAL SYSTEM
ON MARCH 7,2012, SOMEONE KNOCKED ON MY DOOR AND TOLD ME MY CAR WAS ON FIRE. IT HAD BEEN PARKED ON MY CARPORT FOR OVER 2 HOURS.THERE WAS AN ABS RECALL BUT I WAS TOLD BY MY LOCAL DEALERSHIP THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL AT LEAST JULY, MAYBE LONGER.THEY ALSO INFORMED ME THAT THE VEHICLE WOULD BE SAFE TO DRIVE SINCE I HAD NO PREVIOUS PROBLEMS WITH IT.THE ESCAPE WAS TOWED TO A SECURED LOCATION TO BE INSPECTED BY MY INSURANCE AND A FORD REP. NO CONCLUSSION @ THIS TIME. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10452741March 23, 2012
ELECTRICAL SYSTEM
WHEN I AM DRIVING MY CAR WILL TRY TO DIE AND ALL GAUGES WILL GO TO THE HIGHEST RPM, SPEED, AND FULL GAS, THEN IT WILL GO BACK TO ZERO AND THEN PROCEED TO THE SPEED I WAS GOING, THE BATTERY LIGHT WILL KEEP FLASHING BUT NO CHECK ENGINE LIGHT COMES ON. WHEN I RESEARCHED IT, IT SEEMS THAT ON MORE THAN TEN OCCASIONS IF NOT MORE ARE HAVING THE SAME ELECTRICAL PROBLEM AND NO GARAGE CAN FIGURE OUT, THEY TRY REPLACING ALTERNATORS, BATTERIES, AND WIRES AND GROUNDS AND NOTHING IS WORKING, IT CAN'T BE READ ON CODES BECAUSE NOTHING IS SHOWING UP. IF YOU ASK ME THIS SHOULD BE A RECALL BECAUSE IF YOU SEARCH IT IN BING OVER TWO HUNDRED MATCHES COMES UP WITH THE SAME COMPLAINT!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452751March 23, 2012
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
THE TRAFFIC WAS LIGHT; I WAS DRIVING ON RT. 173 GOING EAST BETWEEN HUNT CLUB RD AND 41. AS I PASSED OVER THE BRIDGE COVERING I-94, I LET MY FOOT OFF THE GAS TO CRUISE WHICH ALLOWED TRAFFIC TO MERGE AND CLEAR. THE ROAD CHANGES FROM TWO LANES TO ONE LANE AT THIS POINT. I WAS DRIVING ABOUT 40-45 MPH AND I SLOWED DOWN TO ABOUT 30-35 MPH. I WAS DRIVING STRAIGHT IN THE LEFT LANE. AS I STARTED TO ACCELERATE AFTER TRAFFIC IN FRONT OF ME CLEARED, I STEPPED ON THE GAS AND THERE WAS NO RESPONSE. I REPEATED AND LOOKED DOWN AND SAW THAT ALL THE GAUGE LIGHTS WERE ON. THE STEERING WAS DIFFICULT AND I APPLIED THE BRAKES SLIGHTLY AND REALIZED THAT THE ENGINE WAS OFF. THE ENGINE STALLED. THERE WERE NO NOISES. THE WINDOWS WERE OPEN. THE AC WAS OFF. I SHIFTED THE CAR IN NEUTRAL AND STARTED THE ENGINE AS THE CAR COASTED IN A STRAIGHT LINE. THE ENGINE RE-STARTED AND I CONTINUED TO DRIVE TO RT. 41. THE ENGINE STALLED AGAIN 2/4/12 WITH MILEAGE AT 33,866. BOTH TIMES I INFORMED THE DEALER WHO SAID THERE WERE NO ISSUES FOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452829March 23, 2012
SEAT BELTS
I WAS OUT WITH MY CHILDREN AND WE GOT INTO THE VEHICAL TO LEAVE OUR DESTINATION AND MY CHILD COULD NOT BUCKLE HER SEAT BELT BECAUE IT LOCKED ON HER. NOW THE SEAT BELT IS SO TIGHT TO THE SEAT THAT IT IS ABOUT TO CUT THROUGH THE INTERIOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452666March 22, 2012
VEHICLE SPEED CONTROL
THE PROBLEM BEGAN WITH THE RPMS DROPPING TO UNDER 300 WHEN IDLING AT A STOP SIGN OR STOP LIGHT. VEHICLE WOULD ALSO DIE WITH NO WARNING. PROBLEM PROGRESSED TO REVVING UP TO OVER 4000 RPMS WHEN IN PARK EITHER AT FIRST START OR AFTER DRIVING AND SHIFTING INTO PARK. PROBLEM HAS PROGRESSED TO SURGING AND REVVING FROM NORMAL DRIVING SPEED OF 65 MPH AND 1500 RPMS TO 2500 RPMS FORCING ME TO BRAKE TO KEEP THE VEHICLE UNDER CONTROL OR AT THE POSTED SPEED LIMIT. PROBLEM HAS ALSO PROGRESSED THAT WHEN ATTEMPTING TO IDLE AT A STOP SIGN OR STOP LIGHT, RPMS WILL REMAIN ELEVATED AT 1500 FORCING ME TO BRAKE VERY HARD TO KEEP THE VEHICLE STOPPED. WHEN SHIFTING INTO PARK THE RPMS WILL REV UP TO 4200 RPMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452483March 21, 2012
AIR BAGS, SEAT BELTS, SEATS
TL* THE CONTACT OWNS A 2012 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED WHEN A VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT TIGHTEN. THE REAR OF THE DRIVER'S SEAT FRACTURED AS A RESULT OF THE CRASH. THE POLICE ARRIVED ON SCENE AND A REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE AND TAKEN TO THE DEALER. THE VEHICLE WAS NEITHER REPAIRED NOR INSPECTED FOR THE AIR BAG, SEAT BELT AND SEAT FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,595.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10452498March 21, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2003 FORD ESCAPE XLT. THE CONTACTED STATED THAT THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THERE WAS CORROSION OF THE SUB FRAME BALL JOINTS AND CONTROL ARMS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452506March 21, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO DECELERATE AND THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHERE THE MECHANIC ADVISED THE CONTACT THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452525March 21, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT NOTICED THAT THERE WAS A FRACTURE IN THE AIR CONDITIONING CONDENSER, WHICH WAS CAUSING TRANSMISSION FLUID TO LEAK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THE TECHNICIANS WERE UNABLE TO DETERMINE THE CAUSE OF THE LEAK. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 58,930. UPDATED 04/19/12*LJ UPDATED 04/25/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452519March 21, 2012
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT WAS DRIVING 40 MPH WHEN THE ELECTRONIC POWER STEERING ASSIST FAILED AND CAUSED THE STEERING WHEEL TO SEIZE. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO A TREE. THE AIRBAGS DID NOT DEPLOY AND THE CONTACT SUSTAINED NECK AND LOWER BACK INJURIES. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT'S INSURANCE COMPANY INSPECTED THE VEHICLE AND DEEMED THE VEHICLE AS DESTROYED. THE MANUFACTURER WAS CONTACTED AND DID NOT ACKNOWLEDGE THE FAILURE TO THE POWER STEERING COMPONENT. THE FAILURE AND THE CURRENT MILEAGE WAS 113,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10452396March 20, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
MARCH 2011. I WAS DRIVING DOWN THE HIGHWAY AND MY VEHICLE ACTED LIKE A HICCUP OR MISFIRE. I THOUGHT IT WAS A FLUKE, BUT IT HAPPENED AGAIN A FEW MILES LATER THEN ALL OF THE SUDDEN, IT STARTED CHUGGING REALLY BAD AND EVENTUALLY DIED. IT WAS AFTER MIDNIGHT ON A VERY LOW TRAVELED AREA AND I HAD MY TWO YEAR OLD IN THE CAR WITH ME. LUCKILY IT STARTED BACK UP AND I WAS ABLE TO DRIVE A FEW MORE MILES (THANK GOD) TO A HOTEL FOR THE NIGHT. IF THIS WOULD HAVE HAPPENED 45 MINUTES EARLIER. I WOULD HAVE BEEN AN HOUR TO THE NEAREST TOWN! NOT A GREAT FEELING WITH A TODDLER IN THE CAR, AN UNFAMILIAR ROAD, AND AFTER BUSINESS HOURS. COME TO FIND OUT IT WAS THE COIL PACKS AT FIRST, SO WE REPLACED TWO OF THEM LIKE THE MECHANIC SUGGESTED. THEN THEY CALLED AND SAID THAT DIDN'T FIX THE PROBLEM AND WE NOW NEEDED A NEW COMPUTER. NOT KNOWING ANY DIFFERENT, WE REPLACED THE COMPUTER. JUST LAST FRIDAY THE SAME EXACT THING HAPPENED TO ME. SO THIS WOULD BE SIX COIL PACKS AND TWO COMPUTERS IN A YEAR. NOT HAPPY! WE DO NOT HAVE THE MONEY TO KEEP MAKING REPAIRS LIKE THIS. NOT A HUGE FORD FAN AT THIS POINT...AND VERY SICK TO MY STOMACH TO READ SOOOO MANY COMPLAINTS ABOUT SIMILAR SITUATIONS FROM OTHERS ALL ACROSS THE COUNTRY. THERE ARE A LOT OF HARD WORKING PEOPLE OUT THERE WHO CAN'T AFFORD TO HAVE VEHICLE MALFUNCTIONS LIKE WE'RE HAVING. SOMEONE IS GOING TO GET KILLED IF THEY HAVEN'T ALREADY WITH THIS UNCERTAIN PROBLEM OCCURRING! PLEASE DO SOMETHING! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452223March 19, 2012
SERVICE BRAKES, AIR:ANTILOCK
INADVERTENT ACTIVATION OF ABS SYSTEM WHILE BRAKING DUE TO CRACKED ABS TONE RING ON R PASSENGER SIDE. DEVICE FAILED SECONDARY TO RUSTING COMPONENTS; REPAIR COST ~$200 AT TRUSTED MECHANIC. QUICK INTERNET SEARCH REVEALS HUNDREDS OF COMPLAINTS FOR THIS ISSUE FOR SIMILAR CARS AT ANY MILEAGE. THIS DEFECT DOES NOT IMPACT ABILITY TO STOP; HOWEVER, WHEN BRAKING YOU GET A BRAKE/RELEASE CYCLE WHICH FEELS LIKE THE BRAKES ARE FAILING. EVENTUALLY, THE ABS COMPUTER RECOGNIZES THE ERROR, THE ABS LIGHT ILLUMINATES, AND ABS SYSTEM IS DISABLED, RESUMING NORMAL BRAKING ACTIVITY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452098March 18, 2012
ENGINE AND ENGINE COOLING
2ND SPARK PLUG FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452112March 18, 2012
STRUCTURE:BODY, SUSPENSION
WHEN TAKING MY ESCAPE IN FOR AN OIL CHANGE, THE MECHANICS POINTED OUT TO ME THAT THE REAR PASSENGER SHOCK MOUNT WAS ALMOST COMPLETELY RUSTED OUT. I TOOK IT FOR AN ESTIMATE THAT DAY AND COULD NOT IMMEDIATELY AFFORD THE REPAIRS. WITHIN A FEW DAYS THE SHOCK HAD COMPLETELY BROKEN THROUGH THE MOUNT AND INTO THE PASSENGER COMPARTMENT WITH ONLY NORMAL ROADWAY DRIVING. ONLY THE REAR PASSENGER WHEEL WELL HAS THIS PROBLEM. ONLINE RESEARCH WITH OTHER ESCAPE OWNERS SHOWS THIS IS A COMMON PROBLEM THAT FORD KNOWS ABOUT AND EVEN ACKNOWLEDGES AS A MANUFACTURING DEFECT BUT WILL NOT COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451748March 15, 2012
VEHICLE SPEED CONTROL
A FEW YEARS AGO, I STARTED HAVING PROBLEMS WITH MY GAS PEDAL STICKING. IT SEEMED LIKE A BRICK WAS UNDERNEATH THE PEDAL AND NO MATTER HOW HARD I PUSHED IT WOULD NOT UNSTICK. THE PROBLEM LASTED ABOUT A MONTH AND THEN WENT AWAY. EVERY ONCE IN A WHILE, THE PEDAL WOULD STICK SLIGHTLY FOR JUST A SECOND, BUT NOT ANYTHING THAT REALLY CONCERNED ME. LAST WEEK (3/7/2012), THE PEDAL STARTED STICKING BAD. IT SEEMS TO BE WITHIN THE FIRST 5 MINUTES OF STARTING THE CAR AND CAN STICK FOR 10-15 SECONDS, WHICH IS VERY SCARY WHEN DRIVING. I HAD TO PULL OVER A COUPLE OF TIMES, JUST BECAUSE I COULD NO LONGER ACCELERATE. NOW, I HAVE STARTED DRIVING AROUND THE BLOCK FOR A FEW MINUTES UNTIL I DON'T FEEL THE PEDAL STICK ANYMORE BEFORE I CONTINUE WITH MY DRIVE. THE PROBLEM HAS BEEN OCCURRING ALMOST DAILY FOR A WEEK NOW. I CAN SEE HOW IF I WAS TURNING LEFT AND MY GAS PEDAL STICKS, I COULD EASILY GET BROAD SIDED BY AN ONCOMING CAR. I DON'T FEEL COMFORTABLE DRIVING THE CAR ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451873March 15, 2012
AIR BAGS
THE AIR BAG WARNING LIGHT STAYS ON. TOOK IT IN TO SEE WHAT THE PROBLEM WAS. THEY SAID WE NEED TO REPLACE THE PRETENSIONER AND CONNECTERS. VERY EXPENSIVE ESTIMATE. I DID A LITTLE RESEARCH AND SOMEONE SUGGESTED CHECKING UNDER THE SEAT (DRIVER SIDE) FOR A LOOSE CONNECTION. WE HAVE BEEN ADJUSTING THE SEAT BACK AND FORTH BECAUSE WE HAVE A TEENAGER LEARNING TO DRIVE. WE DID CHECK UNDER THE SEAT TO MAKE SURE THERE WAS NOT A LOOSE CONNECTION. NOW THE AIR BAG LIGHT DOES NOT STAY LIT. NOT SURE IF BY JIGGLING SOME WIRES TO MAKE SURE THERE WASN'T A LOOSE CONNECTION THAT WE MAY HAVE SOLVED THE PROBLEM. NOT SURE THIS VEHICLE IS SAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451652March 14, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING OR PASSING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL JAMMED. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOOR, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT WAS THEN ABLE TO TURN THE IGNITION OFF AND STOP THE VEHICLE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC AND THEY INFORMED THE CONTACT THAT THE CRUISE CONTROL CABLE WAS THE CAUSE OF THE FAILURE. THE CRUISE CONTROL CABLE WAS DISCONNECTED TO REMEDY THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000. UPDATED 04/19/2012*LJ THE CONSUMER STATED THE CRUISE CONTROL CABLE WAS DISCONNECTED AFTER THE 4TH OCCURRENCE.UPDATED 04/30/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451393March 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT WAS DRIVING 45 MPH WHEN THE ACCELERATOR PEDAL FAILED TO RELEASE AND THE VEHICLE WAS UNABLE TO INCREASE ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 170,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451442March 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE UNEXPECTEDLY ACCELERATED SEVERAL TIMES WITHOUT WARNING. ON ONE OCCASION, THE CONTACT WAS TURNING RIGHT AT 20 MPH AND THE VEHICLE ACCELERATED BEFORE PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO ACCELERATE UNTIL IT STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVERAL OCCASIONS, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451433March 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD ESCAPE XLS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE SUDDENLY ACCELERATED TO HIGHER SPEEDS. THE CRUISE CONTROL DISENGAGED AND THE VEHICLE DECELERATED AFTER BEING SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED HER THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ONCE BEFORE AND THE FAILURE HAD RECURRED. THE MANUFACTURER WAS NOTIFIED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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