Ford Escape Complaints

29,499 consumer complaints on file.

#10454654April 10, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). AN AUTHORIZED DEALER WAS NOTIFIED ON TWO OCCASIONS AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND THEY WERE UNABLE TO PROVIDE A SCHEDULE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,000 AND THE CURRENT MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454117April 10, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
2009 FORD ESCAPE. CONSUMER STATES VEHICLE DIED WHILE DRIVING *TGW THE CONSUMER STATED A WRENCH SYMBOL APPEARED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THEY WERE UNABLE TO FIND ANY CODES AND THE VEHICLE PASSED ALL THEIR TESTS. THE DEALER DID FIX A TRANSMISSION LEAK AND AN AIR SENSOR. ON JANUARY 5, 2012, THE VEHICLE STALLED AGAIN AND THE WRENCH SYMBOL APPEARED AGAIN. THE DEALER WAS UNABLE TO FIND ANY CODES. ON MARCH 5, 2012, THE VEHICLE STALLED AGAIN, AND THE BATTERY SYMBOL ILLUMINATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454712April 10, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REPAIR THE VEHICLE WOULD NOT BE AVAILABLE UNTIL AUGUST 2012. THE MANUFACTURER WAS THEN NOTIFIED, BUT DENIED ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 75,000. UPDATED 05/10/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454736April 10, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
NO PRIOR ISSUE -JUST STARTED TO REV UP WHILE DRIVING THEN CONKED OUT-IN THE MIDDLE OF THE ROAD HAVE HAD IT DIAGNOSED AND THE TRANSMISSION IS SHOT- NO ISSUE WITH THE TRANSMISSION FLUID-NO SMELL NOTHING I BASICALLY ONLY DRIVE THE CARE UP AND DOWN THE STREET I LIVE -NOT A BELTWAY DRIVER-NEVER DRIVE IN SNOW SINCE I AM SECOND OWNER - BOUGHT WHEN 1 YEAR OLD- HAVE HAD 5 YEARS FORD REFUSES TO OFFER WARRANTY AS IT IS 6 YEARS ALSO HAVE HAD REPEATED ISSUES WITH A STICKING GAS PEDAL- NON ACCELERATING -JUST STICKING AND HAVING TO FORCE IT TO RELEASE BY CONSTANT PRESSING ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454461April 8, 2012
ENGINE AND ENGINE COOLING
MY CARS COMPUTER (PCM) AND FOUR OUT OF SIX COILS BURNT OUT DUE TO FAULTY PLUGS I'M TOLD. I WAS ON THE INTERSTATE WHEN MY CARS ENGINE JUST CUT OFF AND HAD TO TRY AND ROLL AWAY FROM TRAFFIC WITHOUT POWER STEERING. FORD HAS KNOWN ABOUT THIS PROBLEM AND HASN'T MADE A RECALL YET. IT IS COSTING ME OVER 2000 DOLLARS TO GET FIXED AND I'VE BEEN READING THAT IT HAS HAPPENED TO OTHER PEOPLE MULTIPLE TIMES. I COULD HAVE BEEN SERIOUSLY INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454464April 8, 2012
VISIBILITY
REAR WINDOW EXPLODED WHILE PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454220April 5, 2012
STEERING
MY DAUGHTER WAS ON HER WAY TO SCHOOL WHEN ENTERING A CURVE IN THE ROAD HER STEERING LOCKED UP SHE THEN WENT OFF THE ROAD AN STRUCK A CULVERT WENT AIRBORNE AND WHEN COMING DOWN STARTED ROLLING SHE WAS THROWN OUT OF THE CAR EVEN THOUGH SHE HAD HER SEATBELT ON AS THE POLICE REPORT STATED SHE SPENT 5 DAYS IN THE ICU WITH HER BACK BROKEN IN 3 PLACES SHE JUST TURNED 17 SHE HAS ALEAST 2 MONTHS BEFORE MAYBE SHE WILL BE BACK TO NORMAL WE WILL HAVE TO HOME SCHOOL HER FOR THE REST OF THE YEAR. I WILL BE CONTACTING A LAWYER AND FORD MOTOR COMPANY AND AS I HAVE READ FORD IS AT FAULT WHETHER THEY ADMIT IT OR NOT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10454245April 5, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT SHE RECEIVED A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMEBR 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ). THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE NECESSARY PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT ABLE TO PROVIDE A TIME TABLE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT EXPRESSED CONCERN BECAUSE THE VEHICLE WAS GOING TO BE INSPECTED SOON AND SHE FEARED THE POTENTIAL FIRE HAZARD. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 100,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453905April 3, 2012
UNKNOWN OR OTHER
I HAVE OWNED MY FORD ESCAPE HYBRID SINCE 2005, AND HAVE BEEN AWARE OF A PROBLEM WITH THE MASTER CYLINDER FROM MY LOCAL FORD DEALERSHIP FOR THE PAST YEAR (2011). MY BRAKES SCARY ON THE ROAD WILL STOP WORKING ANYTIME THE 300 VOLT BATTER IS JIGGLED TOO MUCH FROM IT'S HARNESS. ONE BILL ALONE THAT FIT ME OVER A MONTH OF REPAIRS IN THE DEALERSHIP TO CORRECT THE PROBLEM WAS BEYOND TIME CONSUMING AND WAY OVER MY BUDGET. THEY TOLD ME I DIDN'T HAVE TO GET THE MASTER CYLINDER REPLACED RIGHT AWAY, AND IT WAS GOING TO COST AROUND A 1000 DOLLARS WHEN I DID. AFTER DOING SOME RESEARCH I'VE NOTICED OTHER PEOPLE COMPLAINING ABOUT THE PROBLEM <HTTP://BLOG.YAGELSKI.COM/2010/01/MY-FORD-ESCAPE-HYBRID-BRAKE-REPAIR.HTML>. I AM A COLLEGE STUDENT AND IF THERE ARE ANY DEFECTS FROM MANUFACTURING SOMETHING NEEDS TO BE DONE... ESPECIALLY BEFORE I GET KILLED OR KILL ANOTHER PERSON FROM DRIVING MY VEHICLE. IT REALLY HAS SCARED ME ON SEVERAL EPISODES SINCE RIGHT AROUND A YEAR AFTER I BOUGHT THE VEHICLE, IT IS NOT CONSISTENT. IT HAPPENS VERY IRREGULARLY BUT ENOUGH TO MAKE ME WORRY AND BE CONCERNED FOR THE SAFETY OF MYSELF AND OTHERS. IN ORDER TO CORRECT THE ISSUE I HAVE TO ROLL TO A STOP TURN THE IGNITION OFF AND RESTART THE SYSTEM. YESTERDAY ALONE IT HAPPENED TWICE AND I HAD TO PULL THE PARKING EMERGENCY BRAKE JUST TO COME TO A SAFE STOP WITHOUT LOSING CONTROL OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453937April 3, 2012
ENGINE AND ENGINE COOLING
DRIVING ALONG AT 50-55MPH ON BUSY ROAD AT RUSH HOUR. 2005 ESCAPE WAS RUNNING SMOOTHLY AND ALL OF A SUDDEN THERE WAS A RUMBLING VIBRATION AND THEN IT COMPLETELY LOST POWER AND STOPPED. FORTUNATELY, I WAS DRIVING IN THE RIGHT LANE AND WAS APPROACHING A TRAFFIC LIGHT. MANAGED TO TURN RIGHT AT THE INTERSECTION TO GET OUT OF HEAVY FLOW OF TRAFFIC. WAS ABLE TO START THE CAR AGAIN BUT THE RUMBLING CONTINUED AND THE CAR HAD NO PICK UP. TOOK VEHICLE TO MY MECHANIC. MACHINE INDICATED A AND C COILS WERE BAD. REPLACED A AND C COILS, PROBLEM STILL. MECHANIC SAID IT MIGHT BE THE COMPUTER BUT SAID TAKE CAR TO FORD DEALER FOR DIAGNOSTIC CHECK TO BE SURE. TOOK CAR TO A FORD SERVICE DEPT. FOR DIAGNOSTIC. WAS TOLD THAT THE PROBLEM WAS IN THE A AND C COILS AND PLUGS. WHEN I SAID I ALREADY HAD THOSE REPLACED, HE IMMEDIATELY SAID "THEN THOSE PARTS MUST BE BAD AND/OR THE WIRES ARE BAD AND THEY WOULD HAVE TO TRACE ALL WIRES TO FIND BAD ONES AND REPLACE THEM". THE ESTIMATED COST FOR THE REPAIR $1100. I ASKED IF THE PROBLEM COULD BE THE COMPUTER. SERVICE REP SAID, "OH, NO COMPUTER IS NOT THE PROBLEM". PAID $100 FOR DIAGNOSTIC CHECK. TOOK CAR BACK TO MY MECHANIC, HE TRACED ALL THE WIRES AND DID NOT FIND A SINGLE BAD WIRE. ACCORDING TO MY MECHANIC, THE ONLY OTHER THING IT COULD BE, BASED ON THE WAY THE CAR IS ACTING, IS THE COMPUTER. I PRICED A COMPUTER. IT COSTS ABOUT $495. SO THE QUOTE FROM THE DEALERSHIP NOW MAKES MORE SENSE CONSIDERING THAT THE COST OF THE COMPUTER IS ABOUT HALF OF THE $1100 THEY SAID IT WOULD COST TO TRACE WIRES AND REPLACE PLUGS AND COILS. SO BASED ON THE FORD SERVICE DEPT DIAGNOSIS, CONVERSATION AND QUOTE, FORD KNOWS THIS IS A PROBLEM WITH THE 2005 FORD ESCAPES. MY DAUGHTER AND I COULD HAVE BEEN SEVERELY INJURED OR KILLED BECAUSE THE CAR STOPPED SUDDENLY WHILE WE WERE MOVING AT 50 MPH. THIS IS A MANUFACTURE/ASSEMBLY DEFECT THAT SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453999April 3, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V005000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE) AND CONTACTED THE DEALER TO MAKE AN APPOINTMENT BUT WAS ADVISED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED BECAUSE THE RECALL LETTER STATED THAT THE VEHICLE COULD POSSIBLY CATCH FIRE AND THE ABS BRAKE WARNING LIGHT COULD ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE ABS BRAKE WARNING LIGHT WAS ILLUMINATED IN THE VEHICLE AND THE TIME FRAME IN WHICH THE VEHICLE COULD BE REPAIRED HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE FAILURE AND THE CURRENT MILEAGE WAS 195,406. UPDATED 5/11/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453702April 1, 2012
ELECTRICAL SYSTEM
WE BOUGHT OUR 2001 FORD ESCAPE NEW. ON THE 8TH OF DECEMBER, 2011 IT WAS PARKED IN OUR DOUBLE CAR ATTACHED GARAGE. MY SON CAME HOME AROUND 11:30 P.M. GOING THROUGH THE GARAGE AND DID NOT SEE OR SMELL ANYTHING. MY HUSBAND AND I, HIS YOUNGEST SON WERE ASLEEP ALREADY FROM THE FUMES. WE HAD TO BE PULLED OUT OF OUR BEDS BY MY OLDER STEP-SON. HE SAW SMOKE COMING THROUGH THE DOOR GOING TO THE GARAGE. WE HE OPENED THE DOOR HE SAW SMOKE AND FLAMES SHOOTING OUT OF THE FRONT OF THE ESCAPE. HE TRIED TO OPEN THE GARAGE DOOR BUT BY THEN IT WAS TOO LATE. I HAD TO GET MY DOG OUT FROM UNDER THE BED AND ESCAPE THROUGH MY BEDROOM WINDOW. AS A RESULT THE WHOLE HOME WAS BURNED AND THE INSURANCE COMPANY CONSIDERS IT A TOTAL LOSS. WHAT I WANT TO KNOW IS WHAT RECOURSE I HAVE. I WOULD LIKE TO FIND SIMILAR INCIDENTS FROM OTHER FORD ESCAPE OWNERS. I FORGOT TO SAY THAT WE RECEIVED OUR RECALL ON JANUARY 31ST OF 2012. ABOUT A MONTH TOO LATE TO TELL US NOT TO PARK IT IN OR NEAR A DWELLING. THIS HAS BEEN THE MOST HORRIFIC THING I HAVE EVER GONE THROUGH AND BELIEVE ME, I HAVE GONE THROUGH A WHOLE LOT IN MY LIFE. I WANT TO FILE A CLASS ACTION LAWSUIT AS THAT SEEMS TO ME THAT IS THE ONLY RECOURSE I HAVE. I WOULD LIKE TO KNOW HOW I WOULD GO ABOUT DOING THIS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10453652March 31, 2012
ENGINE AND ENGINE COOLING
WHILE MAKE A MOVING LEFT HAND TURN... ENGINE STOPPED RUNNING. AS I CAME OUT OF THE TURN & STARTED TO TRY TO ACCELERATE I QUICKLY REALIZED I HAD NO ENGINE POWER... DRIFTED FOR ABOUT 50 YARDS & PULLED OVER TO THE SIDE OF THE STREET. TRIED TURNING ENGINE ON... VEHICLE STARTED RIGHT UP. WENT ON MY WAY. THE NEXT DAY I TOOK THE ESCAPE STRAIGHT DOWN TO OUR FORD DEALERSHIP. FORD RAN A BUNCH OF TESTS BUT COULD NOT FIND ANYTHING WRONG. I AM AFRAID TO LET MY WIFE DRIVE THE VEHICLE NOW (HER VEHICLE) BECAUSE OF THIS SITUATION. I HAVE BEEN DRIVING SINCE I WAS 11 YEARS OLD. I AM NOW NEARLY 40. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS SITUATION. I LOOKED ALL AROUND THE STEERING WHEEL/ETC. TRYING TO FIGURE OUT IF THERE WAS SOME WAY I COULD HAVE TURNED OFF THE ENGINE (BESIDES THE KEYS)... I CANNOT SEE ANY OTHER POSSIBILITY... THE VEHICLE WAS STILL IN "DRIVE" & THE FUEL TANK WAS MORE THAN HALF FULL. THE VEHICLE KEY IN THE IGNITION WAS STILL TURNED ON WHEN THIS HAPPENED. I CANNOT SAY FOR SURE THAT THE POWER STEERING WAS ABSENT WHEN THE ENGINE INITIALLY TURNED OFF... DID I STILL HAVE A VERY SMALL AMOUNT OF ENGINE POWER?... I DO NOT KNOW... BUT I COULD NOT ACCELERATE. PLEASE CONTACT ME GUYS IF YOU CAN HELP ME WITH THIS... THANK YOU. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453417March 29, 2012
UNKNOWN OR OTHER
WHILE DRIVING ABOVE 50MPH, GET A LOUD THUD, THUD, SOUND. ALONG WITH A CHANGE IN INTERIOR PRESSURE, OR REAR WHEEL PROBLEM. SLIGHT VIBRATION NOTICED. SOUND RELLY HURTS EARS HAVE TO REDUCE SPEED BELOW 50 MPH. DEALER HAS FAILED TO MAKE AN IN DEPTH INSPECTION OR TEST DRIVE SUV. FORD MOTOR COMPANY HAS INDICATED THIS IS WITHIN NORMAL OPERATING SPECIFICATIONS (MORE OR LESS). CURRENTLY PAYING FOR A SO CALLED TOP RTAED FORD PRODUCT. BUT I CAN NOT ENJOY THE FULL CAPACITY OF IT. MORE THAN 30 YEARS OF BUYING A FORD PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453472March 29, 2012
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE WINDSHIELD GLASS WOULD BREAK WITH THE SLIGHTEST IMPACT. THE VEHICLE WAS TAKEN TO A GLASS MECHANIC WHO ADVISED THE CONTACT THAT THE WINDSHIELD GLASS WAS REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 21,643. *JS UPDATED 5/11/12 *CN CONSUMER STATED THIS VEHICLE WINDSHIELD CRACKED EASIER THAN OTHER VEHICLES OWNED. GLASS MECHANIC STATED WINDSHIELD SHOULD BE ANGLED NOT STRAIGHT. DEALER APOLOGIZED AND THAT ALL COST WERE HER RESPONSIBILITY. UPDATED 6/7/12 *SD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453491March 29, 2012
STRUCTURE:BODY
BOTH REAR QUARTER PANELS RUSTED, WHEN PAINT REMOVED PIN HOLES THROUGHOUT METAL--DEFECTIVE METAL. ENTIRE QUARTER PANELS HAVE TO BE REPLACED. ALSO RUST ON LIFT GATE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453316March 28, 2012
SERVICE BRAKES, HYDRAULIC
BRAKES ARE LIKE HITTING A BRICK SOMETIMES DON'T STOP YOU HAVE TO PUMP. AND IT FEELS LIKE ITS PUSHING BACK . BRAKE LIGHT IS ON. CALLED FORD ABOUT RECALL ON BRAKE ABS AND THEY SAY WE DON;T KNOW WHEN WE WILL HAVE THE PART PARK THE CA. THIS IS DANGEROUS I HAVE ONLY ONE VEHICLE AND HAVE TO DRIVE TO GET TO WORK. IS THERE NO ALTERNATIVE? WHAT ELSE CAN BE DONE FORD GETS AWAY WITH SO MUCH!!! WILL FORD REIMBURSE FOR A RENTAL UNTIL THIS IS FIXED??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453205March 27, 2012
ENGINE AND ENGINE COOLING
"STOP SAFELY NOW" APPEARS IN DASHBOARD WHILE GOING 70 MPH AND YOU LOSE THE ACCELERATOR - YOU CANNOT MAINTAIN / INCREASE SPEED. THE CAR BASICALLY DIES AND SHUTS OFF. THIS IS INCREDIBLY DANGEROUS, ESPECIALLY WHILE DRIVING ON A HIGHWAY OR IN TRAFFIC OF ANY KIND. THIS HAPPENED NUMEROUS TIMES AS WE WERE DRIVING TO FLORIDA FOR SPRING BREAK. ONCE WE STOPPED, WE WERE ABLE TO RESTART THE CAR AND CONTINUE ON UNTIL THE NEXT "STOP SAFELY NOW" APPEARED, SOMETIMES IN LESS THAN 3 MINUTES, SOMETIMES AFTER 3 HOURS. GIVEN THAT IT WAS A SUNDAY, WE WERE UNABLE TO FIND A FORD DEALER WITH A HYBRID TECHNICIAN ON STAFF. THE FIRST FORD DEALER WE TOOK IT TO HAD IT FOR 3 DAYS AND "COULD FIND NOTHING WRONG". THE SECOND DEALER WE WENT TO REPLACED THE THROTTLE BODY AND WATER PUMP. THIS BREAKDOWN IS UNACCEPTABLE AND DANGEROUS. NO CAR SHOULD SIMPLY STOP LIKE THAT. THIS DESIGN / FLAW SHOULD BE RECALLED AND FIXED BEFORE SOMEONE IS KILLED ON THE EXPRESSWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452951March 26, 2012
ENGINE AND ENGINE COOLING
WHILE TRAVELING ON I80 (ABOUT 30 MILES TO SUGAR BOWL SKI RESORT), THE GAS ENGINE SUDDENLY SHUTDOWN WITHOUT ANY WARNING AT ABOUT 60 MPH. THERE WAS A RED TRIANGLE LIGHT AND "STOP SAFELY NOW" MESSAGE WAS DISPLAYED. LUCKILY, I WAS ON THE RIGHT MOST LANE AND I COULD PULL TO THE SIDE OF THE ROAD TO AVOID INCOMING TRAFFIC FROM BEHIND. THIS WAS EXTREMELY DANGEROUS AS THIS MAY CAUSE SERIOUS ACCIDENTS. THE CAR WAS DIAGNOSED AT A FORD DEALERSHIP AND THE MOTOR ELECTRONICS COOLING SYSTEM WAS FAILING. FORD IS FULLY AWARE OF THIS PART FAILING FREQUENTLY AND FORD HAS A SERVICE BULLETIN FOR IT: TSB 08-24-5. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452970March 26, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT WAS DRIVING 35 MPH WHEN THERE WAS AN ABNORMAL NOISE AND THE FUEL STRAPS FRACTURED, CAUSING THE FUEL TANK TO DETACH AND FALL TO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE FUEL STRAPS AND THE PLATE THAT HELD THE FUEL TANK IN PLACE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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