Ford Escape Complaints

29,499 consumer complaints on file.

#10535387August 14, 2013
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON THE INTERSTATE AT A SPEED OF 75MPH WHEN ALL OF A SUDDEN I LOST ALL POWER TO THE DRIVE TRAIN AND THE RPM WENT DOWN TO 900. I WAS TRAVELING IN THE LEFT LANE ON THE INTERSTATE AND HAD TO MAKE MY WAY ACROSS ALL THREE LANES OF TRAFFIC WITH NO POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535385August 14, 2013
ENGINE, POWER TRAIN
WHILE DRIVING AT HIGHWAY SPEED, VEHICLE STALLED, NO POWER, WE HAD TO PULL OVER ONTO THE SHOULDER. THE WRENCH ICON WAS DISPLAYED. AFTER TURNING OFF THE VEHICLE, WE WERE ABLE TO RESTART ENGINE AND TRAVEL HOME. THE SAME THING HAPPENED TWO MORE TIMES. LUCKILY, WE WERE ABLE TO PULL OVER WITH NO COLLISION, ALTHOUGH ON TWO OCCASIONS, TRAFFIC WAS HEAVY. AFTER THE THIRD INCIDENT, WE MADE AN APPOINTMENT AT OUR FORD DEALER SERVICE DEPARTMENT. THEY DIAGNOSED THROTTLE BODY FAILURE AND REPLACED THE THROTTLE BODY AT THE COST OF $500.00, NOT COVERED BY WARRANTY. MILEAGE ON THE ODOMETER IS 55,000. WHY HAS THERE BEEN NO RECALL ON THIS PART? ARE YOU WAITING FOR SERIOUS INJURY OR DEATH? THIS IS AN EXTREMELY HAZARDOUS INCIDENT WAITING TO HAPPEN. FORD MOTOR COMPANY AND THE NHTSA ARE OBLIGATED TO PROTECT THE PUBLIC AND ISSUE A RECALL AS SOON AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535393August 14, 2013
VEHICLE SPEED CONTROL
ON 8/3/13 I WAS DRIVING AT 45 MPH WHEN SUDDENLY THE ENGINE STARTED SHAKING AND I LOST ACCELERATION REGARDLESS OF THE POSITION OF THE GAS PEDAL. UPON TAKING IT TO THE DEALERSHIP THEY IDENTIFIED THE PROBLEM AS A FAULTY ELECTRONIC THROTTLE BODY. THIS IS A MAJOR SAFETY CONCERN AS YOU LOSE SPEED CONTROL WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535041August 13, 2013
SUSPENSION
I'VE BEEN HEARING SOME LOUD NOISES/BANGS FROM THE BACK END OF MY CAR BUT COULDN'T FIGURE OUT WHAT IT WAS. I FOUND OUT THE ENTIRE REAR PASSENGER WHEEL WELL HAD RUSTED OUT IN A 1/2 CIRCLE AROUND THE SHOCK. THE SHOCK WAS NO LONGER ATTACHED TO THE CAR. EVERYTIME IT WENT OVER A BUMP - IT SOUNDS LIKE MY TRUNK IS PICKING UP AND SLAMMING DOWN. I HAVE VERY MINIMAL RUST ON MY CAR AND THE OTHER WHEEL WELLS ARE IN VERY GOOD CONDITION. IF YOU OPEN THE COMPARTMENT WHERE THE JACK IS STORED IN MY TRUNK YOU CAN SEE MY TIRE THROUGH A HOLE. I HAVE SEEN DOZENS AND DOZENS OF ONLINE COMPLAINTS FOR THE SAME PASSENGER SIDE WHEEL WELL RUSTED OUT CAUSING THE SHOCK TO DISCONNECT BUT FORD HAS NOT PUT OUT A RECALL AND IT COSTING $1200-$1800 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535047August 13, 2013
ENGINE, POWER TRAIN
WHILE DRIVING MY 2011 FORD ESCAPE SUDDENLY LOST ALL POWER (ALMOST FELT LIKE A STALL) AND THE WRENCH LIGHT ON THE DASH WAS ILLUMINATED. I PULLED TO THE SIDE OF THE ROAD, TURNED IT OFF, AND AFTER TURNING THE VEHICLE BACK ON IT OPERATED AS NORMAL. THIS HAS HAPPENED THREE TIMES OVER THE PAST WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535055August 13, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT VARIOUS LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS NO RESPONSE. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE RESUMED NORMALLY; HOWEVER, THE FAILURE RECURRED EIGHT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY AND MOTOR ASSEMBLY WERE REPLACED. THE PART WAS ON NATIONAL BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 41,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535072August 13, 2013
ENGINE, VEHICLE SPEED CONTROL
ON 6/18/2013 I WAS DRIVING AROUND 45 MPH AND MY ESCAPE'S ENGINE/POWER TRAIN COMPLETELY TURNED OFF AND I COASTED ONTO THE SHOULDER. I WAITED A FEW MINUTES AND IT STARTED AGAIN. I TOOK IT TO A GARAGE WE USE AND THEY COULD NOT FIND THE PROBLEM. A FEW DAYS LATER THE ENGINE SHUT DOWN AGAIN WHEN I WAS DRIVING AROUND 60 MPH. I COASTED TO THE SHOULDER OF THE HIGHWAY, WAITED A FEW MINUTES AND STARTED IT AGAIN. ON 8/2/2013 THE ENGINE SHUT DOWN ONCE AGAIN. THIS TIME THE ENGINE LIGHT CAME ON. I PAID OVER $600 TO HAVE THE THROTTLE BODY REPLACED AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535078August 13, 2013
ENGINE, VEHICLE SPEED CONTROL
DRIVING ON MAJOR HIGHWAY AT 60 MPH THE ENGINE SHUT OFF AND WE COASTED TO THE GRASSY PART OF THE SHOULDER. SHUT CAR OFF, WAITED 5 MINS. RESTARTED THE CAR. THAN IT HAPPENED SEVERAL TIMES AFTER THAT. TOOK IT TO DEALER AND HAD THE THROTTLE BODY REPLACED. THANK GOD WERE ABLE TO PULL OF ON THE SHOULDER EACH TIME. LOOKING ON THE INTERNET, THIS HAS HAPPENED MANY TIMES TO SEVERAL OTHER OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535090August 13, 2013
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
VEHICLE STALLS DURING NORMAL DRIVING FOR NO APPARENT REASON. WAIT A MINUTE AND IT WILL RESTART. TOOK VEHICLE TO DEALER AND THEY SAID THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THOUGH MILEAGE WARRANTY HAS NOT EXPIRED, 3 YR WARRANTY IS OUT BY 1 MONTH SO THEY WILL NOT REPAIR UNDER WARRANTY. WANT $700 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535119August 13, 2013
POWER TRAIN
VEHICLE LOST POWER IN THRUWAY TRAFFIC. ENGINE CONTINUED TO RUN, BUT NOT ABLE TO MAINTAIN SPEED. YELLOW SERVICE ENGINE LIGHT AND RED WRENCH LIGHT APPEARED ON DASHBOARD. HAD TO TURN OFF VEHICLE AND WAIT TO START. THEN POWER WAS FINE FOR ANOTHER 10 OR SO MINUTES, THEN THE SAME THING HAPPENED AGAIN.VERY DANGEROUS IN HEAVY TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535129August 13, 2013
VEHICLE SPEED CONTROL
I WAS TRAVELING DOWN THE ROAD AT A CONSTANT SPEED OF 55MPH. WHEN MY FORD ESCAPE SUDDENLY WENT DEAD. LUCKILY I WAS ABLE TO COAST TO THE SIDE IF THE ROAD IN HEAVY TRAFFIC, AND CALL FOR HELP. I HAD MY VEHICLE TOWED TO A FORD DEALERSHIP WHERE THEY TOLD US IT WAS THE THROTTLE BODY THAT HAD WENT OUT AND WASN'T COVERED UNDER THE WARRANTY. I THINK THAT AFTER REVIEW THE THROTTLE BODY SHOULD BE RECALLED IN THIS MAKE AND MODEL DUE TO FAULTY PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535121August 13, 2013
VEHICLE SPEED CONTROL
THE FIRST TIME IT HAPPENED I THOUGHT IT WAS "BAD GAS". I WAS DRIVING ON THE HIGHWAY IN THE FAST LANE AND THE JUST LOST POWER AND THE WRENCH ICON CAME ON THE DASHBOARD. I CROSSED 3 LANES OF TRAFFIC TO GET TO THE SHOULDER WITHOUT THE ABILITY TO SPEED UP AND A STRANGE RESISTANCE IN THE PEDAL AS I WAS BRAKING. TURNED THE CAR OFF AND BACK ON AGAIN AND IT STARTED UP FINE EXCEPT THAT THE STARTER SEEMED TO GET STUCK, AS IF I WAS STILL TURNING THE KEY. THIS RAPIDLY INCREASED IN FREQUENCY OF OCCURRENCES. FROM TWICE IN 6 MONTHS TO EVERYDAY LAST WEEKEND. ANOTHER TIME THE TRUCK STARTED ACCELERATING AS I DROVE ON THE HIGHWAY. I WAS ALREADY GOING THE SPEED LIMIT SO IT WAS REALLY SCARY. I HIT THE BRAKE AS HARD AS I COULD AND APPLIED THE EMERGENCY BRAKE AND YOU COULD SMELL BURNT RUBBER. I GOT OVER TO THE SHOULDER AND LET MY CHILDREN OUT OF THE CAR BECAUSE I WAS SCARED I COULD NOT GET THE CAR TO STOP. I TURNED THE CAR OFF WHILE THE ENGINE CONTINUED TO PUSH LIKE IT WAS GOING 100MPH BUT NO LIGHTS CAME ON THE DASH OR ANYTHING. WHEN I STARTED THE CAR BACK UP IT WAS RUNNING NORMAL. WHEN I TOOK IT TO THE DEALER TODAY THEY ADVISED THAT IT IS THE THROTTLE BODY AND EVEN WITH LESS THAT 32,000 MILES ON THE CAR IT IS NOT COVERED BY WARRANTY SO THEY WANT $650 TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535125August 13, 2013
VEHICLE SPEED CONTROL
ON MY WAY TO WORK, THE CAR STARTED TO PULL THEN CAR JUST TURNED OFF. DID IT AGAIN A WEEK LATER AND THE ENGINE LIGHT TURNED ON. TOOK IT TO A GAS STATION PAID FOR A DIAGNOSE AND A CODE 2111 THROTTLE ACTUATOR CONTROL SYSTEM CAME UP. CALLED DEALER AND THEY DO NOT WANT TO CHANGE IT AND BE RESPONSIBLE FOR IT CAUSE THE WARRANTY JUST EXPIRED AT 30 THOUSAND MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535164August 13, 2013
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
WAS DRIVING AT 60 MPH IN THE FAST LANE ON THE FREEWAY, ENGINE LOST POWER FOR NO REASON. HAD NO SHOULDER TO PULL ONTO, HAD TO SHUT IGNITION OFF IN THE MIDDLE OF THE ROAD WITH FAST APPROACHING CARS PASSING ME AND COMING UP BEHIND ME. RESTARTED CAR AND IT STARTED RUNNING FINE AGAIN. HAD THIS ONE TIME BEFORE THIS BUT NOT IN THE MIDDLE OF RUSH HOUR TRAFFIC. AFTER SOMEONE IS HURT THEN THEY WILL HAVE A RECALL FOR THIS FAULTY THROTTLE BODY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535163August 13, 2013
AIR BAGS
MY VEHICLE WAS DRIVING EAST ON WILDCAT, TURNING NORTH ON LANG ROAD IN PORTLAND, TX. MY DAUGHTER WAS DRIVING AND HAD A YELLOW BLINKING ARROW. THE CAR TRAVELING WEST ON WILDCAT HAD A YELLOW SOLID LIGHT. WHEN MY DAUGHTER WENT TO TURN THE OTHER CAR APPEARED TO SPEED UP AND HIT HER FRONT ON AT A ABOUT 35 MPH SPEED. THE AIRBAGS DID NOT DEPLOY NOR DID THE SEATBELT LOCK IN PLACE. MY DAUGHTER HIT HER HEAD ON THE STEERING WHEEL AND WAS TAKEN TO THE ER. SHE IS OK, OTHER THAN A FEW SCRAPS AND BRUISES, HOWEVER I HAVE A MAJOR CONCERN THAT THE CAR I AM DRIVING AND SHE IS DRIVING IS NOT SAFE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP WAITING ON REPAIRS. I HAVE CONTACT FORD MOTOR COMPANY TO REPORT AND THEIR LEGAL DEPARTMENT SHOULD BE GETTING BACK WITH ME. THERE IS QUITE A BIT OF DAMAGE TO THE VEHICLE AND NEEDS ROUGHLY 6,500 IN REPAIRS. THIS NEEDS TO BE ADDRESSED. PLEASE CALL ME TO EXPLAIN WHAT I CAN DO. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10535181August 13, 2013
ENGINE, VEHICLE SPEED CONTROL
DRIVING APPROXIMATELY 35-40 MPH FOR ABOUT 15 MINUTES. SUDDENLY VEHICLE LOST POWER AND WOULD NOT ACCELERATE. A "WRENCH" WARNING LIGHT ON THE INSTRUMENT CLUSTER ALSO ILLUMINATED, WHICH HAS NEVER OCCURRED IN THE PAST. I HAVE OWNED THE VEHICLE SINCE NEW AND HAVE NEVER HAD ANY ENGINE RELATED PROBLEMS.MAXIMUM SPEED WAS NOW 22-25 MPH. PRESSING THE ACCELERATOR PEDAL TO THE FLOOR DID NOT INCREASE ENGINE SPEED OR VEHICLE SPEED. ENGINE RPM WAS AROUND 1500-1800 RPM ACCORDING TO TACHOMETER. DUE TO FASTER TRAFFIC SLOWING BEHIND ME I HAD TO PULL TO THE SIDE OF THE ROAD FOR SAFETY. ENGINE CONTINUED TO OPERATE BUT WOULD NOT WORK PROPERLY. I TURNED THE VEHICLE OFF, WAITED A MINUTE AND RESTARTED THE ENGINE. WRENCH LIGHT CAME ON AGAIN AND I HAD A SCARY DRIVE BACK AT 25 MPH WITH MY KIDS IN THE CAR AND TRAFFIC SPEEDING AROUND ME. WOKE UP EARLY THE NEXT MORNING TO BRING IN FOR SERVICE AND THE WRENCH LIGHT WAS NOW OFF AND THE ENGINE WORKED NORMALLY. IT HAS BEEN 4 DAYS SINCE AND THE PROBLEM HAS NOT REAPPEARED. PROBLEM IS I AM NOW AFRAID TO DRIVE ON THE HIGHWAY OR FOR LONG DISTANCES, AND MY WIFE WILL NOT DRIVE THE VEHICLE AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535186August 13, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
DRIVING HOME ON 4 LANE HIGHWAY AT POSTED SPEED LIMIT OF 45 MPH. SUDDENLY ENGINE SEEMED TO LOOSE POWER AND BEGAN TO SLOW DOWN. PUSHING DOWN ON ACCELERATOR HAD NO EFFECT. FINALLY ENGINE DIED. RESTARTED ENGINE BUT CAR ONLY JERKED AND JOLTED AS IT TRIED TO GO FORWARD. ENGINE DIED AND RESTARTED A COUPLE MORE TIMES, THEN DIDN'T WANT TO RESTART AT ALL. WARNING LIGHT ON INSTRUMENT PANEL SHOWED AN ORANGE WRENCH. A CITY PATROLMAN CAME SOON AND CALLED FOR A TOW TRUCK AS IT WAS DARK AND WE WERE ON A NARROW SHOULDER OF THE ROAD. HE SAID WE WERE IN A DANGEROUS PLACE. AFTER REPAIRS AT FORD DEALER, WE WERE TOLD IT WAS A FAILED THROTTLE BODY. THIS IS THE SECOND FORD ESCAPE IN OUR IMMEDIATE FAMILY TO INCUR THIS THROTTLE BODY PROBLEM/FAILURE IN JUST A FEW SHORT MONTHS. THE OTHER ONE STOPPED IN THE MIDDLE OF A BUSY INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535210August 13, 2013
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
AFTER BEING AT A STOPLIGHT, I WAS ACCELERATING AROUND A CORNER ABOUT 25 MPH AND THE CAR SUDDENLY LOST POWER AND WOULD NO LONGER ACCELERATE. THE ENGINE LIGHT CAME ON. I HAD TO COAST TO THE SIDE OF THE ROAD AND PUT MY HAZARDS ON. I WAS QUICKLY ABLE TO RESTART THE CAR AND DRIVE HOME, ALTHOUGH THE SAME THING HAPPENED TWICE THE VERY NEXT DAY WHILE ACCELERATING AFTER BEING AT A STOPLIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535247August 13, 2013
VEHICLE SPEED CONTROL
I WAS DRIVING HOME FROM WORK ON ROUTE 33 (BUFFALO, NY HIGHWAY) THAT HAS A LOT OF ONGOING CONSTRUCTION. I WAS IN THE MIDDLE LANE OF A 3 LANE HIGHWAY WHEN I HEARD A POP AND NOTICED MY SPEED DROPPING FROM 60 TO 20 WITHIN A MATTER OF 20 TO 30 SECONDS. I IMMEDIATELY TURNED MY FLASHERS ON AND TRIED TO GET OVER TO THE SHOULDER. UNFORTUNATELY, MERGING TRAFFIC WAS APPROACHING FROM AN ON RAMP WITH ONE OF THE VEHICLES BEING AN AMBULANCE WITH LIGHTS AND SIRENS ON. THE AMBULANCE HAD TO SWERVE IN ORDER TO MISS STRIKING MY SUV. I HAD A HARD TIME TRYING TO REACH THE SHOULDER OF THE ROAD DUE TO NO THROTTLE AND CONSTRUCTION SIGNS AND SAND BAGS SURROUNDING THE SHOULDER. EVEN THE TOWING COMPANY HAD A HARD TIME TRYING TO REACH MY VEHICLE AND HAD TO MOVE CONSTRUCTION SIGNS, SAND BAGS AND DEBRIS IN ORDER TO TOW MY SUV, I HAD ABSOLUTELY NO WARNING SIGNS THAT THIS WAS GOING TO HAPPEN. THIS WAS A DANGEROUS AND TERRIFYING EXPERIENCE. OF COURSE, MY WARRANTY EXPIRED AND THE REPAIR WAS NOT COVERED BY THE FORD DEALER. SO ALONG WITH BEING PLACED IN A DANGEROUS AND HORRIFIC SITUATION, I AM ALSO OUT $650, THIS MATTER NEEDS TO BE ADDRESSED IMMEDIATELY BEFORE SOMEONE GETS SERIOUSLY HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535254August 13, 2013
POWER TRAIN
THROTTLE CONTROL FAILED DRIVING ON INTERSTATE. WE COULD HAVE BEEN KILLED. SAME THING HAPPENED TWO WEEKS PRIOR AND DEALER CLAIMED IT WAS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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