Ford Escape Complaints

29,499 consumer complaints on file.

#10535569August 15, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING ON A MAYOR HIGHWAY A 65/70 MPH WHEN THE VEHICLE LOST POWER, WAS NOT ABLE TO ACCELERATE, COASTED TO THE SIDE, AN ORANGE WRENCH SIGN AND CHECK ENGINE SIGN APPEAR ON THE DASH,AFTER TURNING VEHICLE ON AND OFF SEVERAL TIMES IT WENT BACK TO NORMAL, THIS HAPPENED SEVERAL TIMES OVER THE LAST YEAR AND A HALF, THE FIRST TIME DEALER CLAIMED THERE WAS NOTHING WRONG WITH THE VEHICLE AND CHARGED ME $ 74.95 FOR A" THROTTLE BODY SERVICE" ( THANK YOU HEMBORG FORD - NORCO, CALIFORNIA ) TOOK VEHICLE BACK TO DEALER A YEAR LATER 7-23 2013 AND WAS INFORMED THAT THE ETB (ELECTRONIC THROTTLE BODY ) NEEDED TO BE REPLACED ( SAME PART THAT I PAID $74.95 TO HAVE IT "CLEANED" BEFORE) NOW THIS VEHICLE MISFIRE AND JERKS ON TAKE OFF FROM A DEAD STOP. I CALL FORD, BUT WAS TOLD THAT THERE IS NOT AN SERVICE CALL OR RECALL FOR THIS PARTICULAR VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535576August 15, 2013
ENGINE, VEHICLE SPEED CONTROL
WHILE ATTEMPTING TO MERGE ONTO THE HIGHWAY I LOST ENGINE POWER IN MY CAR. I WAS UNABLE TO ACCELERATE OR MOVE AND WHEN I PUT THE CAR INTO PARK IT BEGAN TO SHAKE. I HAD TO TURN IT OFF AND TRY TO GET IT TO START SEVERAL TIMES BEFORE IT WOULD START AGAIN... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535595August 15, 2013
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WAS DRIVING FAMILY BACK TO OUT CABIN IN PIGEON FODGE TN, ALL OF SUDDEN IN THREE LANES OF TRAFFIC OUR SUV MADE A SUDDEN SURGE AND LOST FORWARD MOTION SPEED DROPPED AND IT WOULD NOT GO ABOVE 1 GRAND ON TACHOMETER. IT WOULD CRAWL BUT BARLEY. TRAFFIC BEHIND ME STARTED BLOWING THEIR HORNS. I HIT THE EMERGENCY LIGHTS. AND STARTED TO GETUS OFF THE PARKWAY. WE MADE IT. THE YELLOW WRENCH APPEARED ON THE DASH AND THE SUV IDLED VERY RUFF. I TURNED IT OFF. WAITED LOOKED UNDER THE DASH. GOT THE FAMILY OUT BECAUSE IT WAS HOT OUTSIDE. THEN DID NOT LEARN ANYTHING FROM HOOD UP. STARTED THE SUV BACK UP AND IT RAN. GOT THE FAMILY BACK IN THE SUV AND WENT BACK TO CABIN. THANKS THAT IS ALL I KNOW. WE HAVE TO GO BACK HOME IN MORNING SO I HOPE I CAN MAKE IT 3 HOUR TRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535632August 15, 2013
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
VEHICLE STUCK IN THE INTERSECTION WAITING FOR A RED LIGHT. ENGINE LIGHT KICKED ON. ERROR CODE P2111, THROTTLE STUCK. WOULD BEEN IN AN ACCIDENT IF ON HIGHWAY. FORD NEEDS TO ADDRESS THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535661August 15, 2013
SEATS
ON 3/23/13 MY HUSBAND AND I WERE STOPPED AT A STOP SIGN WHEN A PERSON HIT US FROM BEHIND AT ABOUT 45 MILES PER HOUR, WHEN THIS HAPPENED THE FRONT SEATS BROKE AND FELL INTO A LAYING POSITION. THIS GAVE NEITHER MY HUSBAND NOR ME ANY SUPPORT FOR OUR BACKS. I WAS TAKEN TO THE HOSPITAL BY AMBULANCE AND MY HUSBAND DROVE THERE. WE FOUND OUT THAT I HAD A HERNIATION ABOVE MY ALREADY FUZED BACK. MY HUSBAND WAS PERFECTLY HEALTHY BUT AFTER THE ACCIDENT, HE HAS NOW A CRACKED VERTEBRAE AND 2 HERNIATED DISKS. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10535660August 15, 2013
ENGINE, POWER TRAIN
THIS IS THE SECOND INCIDENT ON VEHICLE, WHICH OCCURRED ON AUG.13,2013 WHILE DRIVING APPROX.35/40 M.P.H. EVERYTHING WAS ALMOST EXACTLY LIKE THE FIRST INCIDENT, EXCEPT THIS TIME THE CHECK ENGINE LIGHT STAYED ON UNTIL THE NEXT DAY WHEN I RETURNED IT TO MY FORD DEALER FOR REPAIR. THE FORD DEALER REPLACED ( NOT FOR FREE ) THE THROTTLE BODY & MOTOR ASY. THEY SAID IT WAS A LOSS OF COMMUNICATION FROM THE TPS SENSOR INSIDE THROTTLE BODY. ANYHOW THE CAR IS BACK ON THE ROAD TONIGHT , AUG 15, 2013 & SEEMS FINE. HOPE IT STAYS LIKE THIS. PS -- AS AN AFTER THOUGHT THE FORD DEALER COULDN'T HAVE BEEN NICER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535444August 15, 2013
POWER TRAIN
WHILE TRAVELING AT HWY SPEED ACCELERATED TO PASS SLOW VEHICLE, VEHICLE WAS DELAYED GOING INTO PASSING GEAR AND CLUNKED INTO PASSING GEAR. HAD TO LET OFF ACCELERATOR TO UPSHIFT INTO 6TH GEAR. WE WOULD LIKE TO KNOW IF THERE HAS BEEN AN OPENED CAMPAIGN FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535446August 15, 2013
VEHICLE SPEED CONTROL
AFTER BEING AT A STOP MY 2008 FORD ESCAPE SURGES FORWARD WITH THE SLIGHTEST ACCELERATION BEING GIVEN TO THE GAS PEDAL. I HAVE NEARLY REAR ENDED PEOPLE ON SEVERAL OCCASIONS. I CAN'T AFFORD A NEW CAR. HOW SAFE IS THIS FOR MYSELF AND A 4 YEAR OLD SON!? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535448August 15, 2013
ENGINE, POWER TRAIN
MY VEHICLE STARTED SHAKING AND THE WRENCH LIGHT CAME ON I PULLED OVER AND TURNED IT OFF, RESTARTED IT AND WAS ABLE TO DRIVE HOME THE NEXT DAY IT HAPPENED AGAIN AND I DROVE IT INTO THE DEALER THAT I HAD JUST PURCHASED THE VEHICLE FROM 6 WEEKS EARLIER AND THEY DETERMINED IT WAS THE THROTTLE MOTOR. THE VEHICLE IS STILL UNDER WARRANTY BUT THEY WANT ME TO PAY FOR HALF OF REPAIR AND I HAVE DISCOVERED THIS IS A COMMON PROBLEM IN THIS VEHICLE AND I AM AFRAID IF THEY PUT IN THE SAME PART I WILL CONTINUE TO HAVE THIS PROBLEM DOWN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535263August 14, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING FROM SAN DIEGO TO ORANGE COUNTY ON INTERSTATE 5, WHICH IS ALWAYS A VERY BUSY HIGHWAY AROUND 50 MPH WHEN THE CAR DID A SLIGHT HESITATION AND THEN A QUICK SURGE AND THEN LOST POWER. IT DID NOT DIE BUT WAS ONLY MOVING AT 4 MPH AND THE GAS PEDAL DID NOT HAVE ANY POWER, NO RESPONSE AT ALL. I WAS IN LANE 4 OF A 5 LANE HIGHWAY AND FINALLY WAS ABLE TO GET TO THE LEFT AND PULL OFF IN THE CENTER OF THE INTERSTATE. I TURNED OFF THE IGNITION AND SET THERE FOR A FEW MINUTES TRYING TO GAIN MY COMPOSURE. THE CAR STARTED RIGHT UP AND SEEMED TO BE OKAY. I TOOK THE CAR TO THE FORD DEALER THE NEXT MORNING AND THEY SAID IT WAS A THROTTLE BODY PROBLEM BUT WOULD TAKE 8 DAYS TO GET THE PART AND IT IS NOT COVERED BY THE WARRANTY. THE THROTTLE BODY UNIT USUALLY DOES NOT HAVE TO BE REPLACED UNTIL 100,000 MILES. I HAVE 34,000 MILES AND MAINTAIN MY CAR AS RECOMMENDED BY THE FORD MOTOR COMPANY AT MY FORD DEALERSHIP. I BELIEVE THE UNIT MUST BE DEFECTIVE AND SHOULD BE RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. IT WAS EXTREMELY SCARY NOT KNOWING IF AT ANY MINUTE ANOTHER VEHICLE WOULD RUN INTO THE BACK OF MY CAR GOING 4 MPH ON A BUSY INTERSTATE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535273August 14, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE THROTTLE BECAME STUCK AND THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535280August 14, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V574000 (VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THERE WERE NO FAILURES PRIOR TO THE RECALL SERVICE. AFTER THE RECALL SERVICE WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, THE DRIVER RELEASED THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT DECELERATE. THE ACCELERATOR PEDAL RELEASED AFTER THE BRAKES WERE CONTINUALLY DEPRESSED. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535284August 14, 2013
POWER TRAIN, ENGINE, STRUCTURE:BODY
I WAS MERGING OFF OF AN EXIT RAMP. I SLOWED DOWN SO I CAN ENTER TRAFFIC, AND THEN WHEN I ACCELERATED, THE CAR HESITATED/LAGGED BEFORE SURGING ME FORWARD. THIS PROBLEM OCCURS OFTEN AND HAS ALMOST CAUSED AN ACCIDENT. SOMETIMES IT WILL HAPPEN WHEN I'M COMPLETELY STOPPED AND THEN ACCELERATE, OR GOING UP A HILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535314August 14, 2013
ENGINE, VEHICLE SPEED CONTROL
VEHICLE WOULD STUTTER AND THEN STALL ON MULTIPLE OCCASIONS. HAPPENED ONCE ON THE FIRST DAY, TWICE ON THE SECOND, AND 5 TIMES (INCLUDING 3 ON THE WAY TO THE DEALERSHIP) ON THE THIRD DAY. THIS IS EXTREMELY UNSAFE, AS YOU ARE NEVER SURE WHEN IT IS GOING TO HAPPEN. I WAS TOLD THAT I HAVE A "BAD THROTTLE BODY." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535324August 14, 2013
ENGINE, FUEL/PROPULSION SYSTEM
CAR STALLED IN TRAFFIC! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535318August 14, 2013
ENGINE, VEHICLE SPEED CONTROL
WHILE ENTERING A MAIN HIGHWAY FROM AN EXIT, DURING ACCELERATION THE VEHICLE BEGAN "SPLUTTERING" AND STALLED. CAR WAS TURNED OFF AND RESTARTED SUCCESSFULLY. AGAIN, LEAVING A PARKING LOT ONTO A MAIN HIGHWAY PULLING OUT OF MEDIAN BEGIN "SPLUTTERING" AND STALLED. CAR WAS TURNED OFF AND RESTARTED SUCCESSFULLY. AGAIN, STOPPED AT A RED LIGHT, WHEN LIGHT TURNED GREEN AND BEGAN ACCELERATING, CAR STALLED IN THE MIDDLE OF THE INTERSECTION. CAR WAS RESTARTED AND TOOK TO LOCAL DEALER FOR INSPECTION. FOUND TO NEED A NEW THROTTLE BODY. UPON RESEARCH, FOUND THAT THIS HAS BEEN A FREQUENT COMPLAINT. THIS HAS THE POTENTIAL TO RESULT IN FATALITIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535354August 14, 2013
STEERING
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHEN ATTEMPTING A TURN, THE VEHICLE WOULD EXHIBIT AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535347August 14, 2013
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I WAS DRIVING ON AN INTERSTATE AT APPROXIMATELY 75 MPH, WHEN THE ENGINE OF MY 2011 FORD ESCAPE SEEMINGLY SHUT DOWN. THE GAS PEDAL STOPPED WORKING. A SMALL GOLDEN WRENCH ICON LIT UP TO THE LEFT OF THE RPM GAUGE. I PULLED OVER AND AS I SLOWED, THE CAR JERKED. I TURNED THE CAR OFF; TOOK OUT THE KEYS AND WAITED A FEW MINUTES. THE ENGINE HAD A LITTLE EXTRA TROUBLE TO RESTART; BUT IT DID WITHIN 30 SECONDS. TWO DAYS LATER, A DIAGNOSTICS TEST AT MY FORD DEALERSHIP SHOWED THE THROTTLE BODY NEEDED TO BE REPLACED; BUT I WAS TOLD THE PART WAS ON A NATIONAL BACK ORDER. THE SAME INCIDENT REPEATEDLY HAPPENED FOR A TOTAL OF ABOUT 10 TIMES, BEFORE THE PART WAS AT THE DEALERSHIP AND ABLE TO BE REPLACED. THE PART WAS REPLACED MORE THAN TWO WEEKS AFTER THE DIAGNOSTICS TEST AND INITIAL INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535371August 14, 2013
FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING
FROM A DEAD STOP AT A LIGHT, PRESSED ON GAS PEDDLE AND ENGINE DIDN'T DIE, BUT WOULD ONLY CRAWL ALONG AT 1 OR 2 MPH. MADE IT TO A GAS STATION, THEN TURNED OFF ENGINE, RESTARTED, AND EVERYTHING SEEMED FINE. THIS HOWEVER HAPPENED SEVERAL TIMES SINCE. TOOK IT TO FORD DEALERSHIP THE SERVICE REP SAID IT WAS PROBABLY THE THROTTLE BODY. (UPON RESEARCHING, IT APPEARS FORD HAS PUT DEFECTIVE THROTTLE BODY PARTS IN SEVERAL MODEL YEAR'S OF THE ESCAPE.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535386August 14, 2013
ENGINE, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
WAS DRIVING ON MANETTO HILL ROAD IN PLAINVIEW, NY WHEN VEHICLE STALLED. NO POWER TO THE ACCELERATOR. KEPT PRESSING THE GAS, AND THE CAR DIDN'T MOVE. NO WARNING CHIMES, NO APPEARANCE OF ANYTHING WRONG-RADIO WAS PLAYING, AC, ETC. WAS ABLE TO PULL OVER (ROLL TO THE SIDE OF THE ROAD), PUT THE CAR IN PARK AND RESTARTED IT. THE COMPUTER THEN SHOWED "ENGINE FAULT SERVICE NOW" DROVE TO A LOCAL GAS STATION, THOUGH THE CAR WAS BUCKING AND DIFFICULT TO DRIVE. CAR WAS THEN TOWED TO DEALERSHIP SERVICE STATION. HAVE LEARNED THAT THERE ARE MULTIPLE TSB'S ISSUED FOR MY CAR, BUT NO RECALL. PARTS ARE NOT AVAILABLE SO THE CAR REMAINS AT DEALERSHIP SERVICE STATION. I WAS LUCKY I WAS NOT IN RUSH HOUR TRAFFIC OR ON/GETTING ON OR OFF A HIGHWAY WHEN THE CAR DIED. I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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