Dodge Journey Complaints

5,556 consumer complaints on file.

#11292352December 31, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
HORN BLEW INTERMITTENTLY AT FIRST WHEN SHUTTING DOORS, AND OCCASIONALLY FOR NO REASON. WINDOWS WOULD GO DOWN PART WAY WHEN DOORS WERE SHUT. IGNITION WOULD SOMETIMES JUST CLICK CLICK WHEN KEY IS TURNED, WIPERS WOULD MOVE WHEN NOT ENGAGED TO BE ON. BATTERY WOULD GO COMPLEXLY DEAD FOR NO REASON AND THEN BE OK FOR A MONTH OR TWO AND THEN DO IT AGAIN. HAD TO DISCONNECT THE HORN A FEW YEARS AGO AS IT WOULD NOT STOP GOING OFF. HAS BEEN IN TO KAYER CHRYSLER, DODGE SERVICE SEVERAL TIMES AND THEY COULD NOT FIND ISSUE. THEY JUST CALLED AND SAID THEY FOUNSD. SHORT IN THE MAIN ELECTRICAL COMPONENT AND IT WILL COST $1100PLUS FOR PART AND UP TO $200 TO INSTALL. WE HAVE HAD THESE ISSUES SINCE WE BOUGHT IT. OH YEH HEAT AND AIR ON PASSENGER SIDE QUIT WORKING A FEW WINTERS AGO, AND THE DOORS FILL WITH WATER IN EVERY RAIN STORM. PARK ON A HILL AFTER A RAIN AND DOORS WILL DRAIN FOR HOURS. WE HAVE FRIENDS THAT HAVE BOUGHT JOURNEYS AND SAY THEY HAVE NO PROBLEMS REALLY. CAN'T BELIEVE THERE S NOT A RECALL FOR SUCH A MESS. OH YES AND OCCASIONALLY IT WILL NOT SHIFT ALL GEARS AND I NEED TO PULL VER ON HIGHWAY, TURN OFF IGNITION AND RESTART AND IT USUALLY WORKS. WISH I WEREN'T RETIRED ON LIMITED INCOME, I WOULD GET RID OF IT BEFORE I GET KILLED. IYT ONLY HAS 1000,000 MILES. HOPEFULLY IT MATURES SOON,1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292020December 30, 2019
ENGINE
PASSENGER SIDE OF VEHICLE HAD NO HEAT JUST COOL AIR COMING OUT OF VENTS. DRIVERS SIDE HAD HEAT COMING OUT OF VENTS. VEHICLE WAS TAKEN TO AN INDEPENDENT FACILITY TO HAVE COOLING SYSTEM AND HEATER CORE FLUSHED. WAS TOLD BY INDEPENDENT SHOP IF PROBLEM COMES BACK TO TAKE VEHICLE TO DEALER AND HAVE HEATER CORE REPLACED. AFTER ABOUT 2 MONTHS PROBLEM CAME BACK. TOOK TO DEALER AND FOUND SAME PROBLEM, A CLOGGED HEATER CORE. THEY REACED HEATER CORE IN DECEMBER OF 2018, ALL WAS GOOD TILL NOVEMBER OF 2019. NO HEAT ON PASSENGER SIDE OF VEHICLE. TOOK BACK TO DEALER AND THEY FLUSHED HEATER CORE. DECEMBER OF 2019 ONCE AGAIN NO HEAT ON PASSENGER SIDE OF VEHICLE. THEY REFLUSHED HEATER CORE AND TOLD US IF PROBLEM COMES BACK TO HAVE RADIATOR REPLACED AND COOLING SYSTEM FLUSHED. THIS IS TURNING INTO A MAJOR SAFETY PROBLEM DUE TO THE WINDOW KEEP FOGGING UP IN MY WIFES CAR MAKING IT IMPOSSIBLE FOR HER TO SEE CLEARLY AND SAFELY WHILE DRIVING. WE HAVE SPENT MORE THAN $2000.00 IN REPAIRS AND NOW THEY WANT $700.00+ AND SAID THERE IS NO GUARANTEE IT WILL WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291904December 29, 2019
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE CLEANING MY VEHICLE IN MY DRIVE WAY I NOTICED A COMPARTMENT UNDER MY STEERING WHEEL SHOWING. I THEN TOOK IT TOO A DODGE DEALERSHIP FOR A RECALL THAT I RECEIVED IN THE MAIL AND I ALSO ASKED ABOUT THE CLOTH LIKE MATERIAL SHOWING UNDER MY STEERING WHEEL. THE YOUNG MAN NOTIFIED ME THAT IT WAS THE AIRBAG COMING OUT FROM UNDER THE STEERING WHEEL AS WELL AS A SENSOR/ELECTRICAL PROBLEM. I AM A NEW MOM TO BE AND HAVING A NEWBORN IN THIS VEHICLE IS UNEXCEPTIONABLE. THIS VEHICLE IS ONLY A FEW YEARS OLD WITH SO MANY RECALLS. IM SO DISAPPOINTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291418December 26, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
I HAVE HAD MY CRUISE CONTROL SENSOR REPLACED MULTIPLE TIMES WITHIN THE LAST TWO YEARS DUE TO IT NOT ACTIVATING. AFTER THE LAST REPAIR WITHIN 3 MONTHS IT AGAIN STOPPED ACTING ATING. THIS WAS ABOUT 8 MONTHS AGO. 3 WEEKS AGO I WENT TO RELEASE MY PARKING BRAKE AND HEARD A LOUD THUD SOUND. THE FOOT PEDAL WOULD NO LONGER CATCH AND SIMPLY MADE A CLICKING SOUND. I HAD ALREADY SCHEDULED AN APPOINTMENT FOR DECEMBER 16, 2019 TO REPAIR MY CATALYTIC CONVERTER DUE TO A RECALL THAT HAD BEEN ISSUED AND LET THE SERVICE DEPARTMENT KNOW I HAD CONCERNS WITH WHAT POSSIBLY COULD BE MY EMERGENCY BRAKE CABLE. THEY TOLD ME I COULD PAY TO GAVE IT DIAGNOSED BUT I LET THEM KNOW I WOULD HAVE TO RESCHEDULE. WITHIN THIS LAST WEEK MY TRUCK HAS BEEN FLASHING THE TRACTION WARNING LIGHT AS WELL AS THE ELECTRONIC THROTTLE CONTROL SENSOR LIGHT WHICH SEEMS TO COME ON SPORADICALLY. I AM CONCERNED THAT THE EMERGENCY BRAKE LINE COULD HAVE BEEN CAUGHT THROUGH A RECALL FOR APPROXIMATELY 276,000 MODEL-YEAR 2012-15 DODGE JOURNEY SUVS MANUFACTURED BETWEEN APRIL 21, 2012, AND APRIL 14, 2015. THIS SEAL OF THE WIRING HARNESS MAY HAVE PREVENT WATER FROM GETTING INTO THE SYSTEM ON MY TRUCK. AFTER DOING SOME RESEARCH THE PROBLEM MAY BE MY SPEED SENSOR, WHICH IS A MAJOR COMPONENT OF THE ABS SYSTEM. THE CONSTANT REPLACING OF THE CRUISE CONTROL MAY HAVE BEEN A SIGN THAT THIS SYSTEM WAS BEING AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291146December 25, 2019
ELECTRICAL SYSTEM
AFTER 65,500 MILES, MY TWO YEAR OLD DODGE JOURNEY HAS A CATASTROPHIC FAILURE. THE HYDRAULIC PUMP BLEW AND CAUSED COMPLETE DAMAGE TO THE TRANSMISSION COSTING ME $3500 TO GET THE COMPLETE TRANSMISSION REBUILT. IT'S RIDICULOUS THIS IS HAPPENING TO A 2 YEAR OLD CAR WITH ONLY 65K MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290989December 23, 2019
SERVICE BRAKES
HAD ABOUT 20,000 MI ON THE ODOMETER AND BRAKES START TO PULSATE VERY BAD, CAUSING LOTS OF VIBRATION IN THE STEERING WHEEL. HAD DEALER CHECK BRAKES AND SHOWED LITTLE SIGNS OF WEAR ON THE PADS. THIS CONTINUED TILL I FINALLY HAD THE BRAKES AND ROTORS REPLACED WITH AFTERMARKET VENTILATED ROTORS AND NEW BRAKE PADS. AFTER ONLY 200 MILES, VEHICLE IS AGAIN VIBRATING VERY BAD ON HARD BRAKING AND STEEP INCLINES. GOING TO HAVE DEALER CHECK THE CALIBERS ON THE FRONT TO SEE IF ONE IS STICKING, WHERE BRAKES WERE CHANGED. NEVER HAD THIS OCCUR IN ANY OTHER VEHICLE WHERE THE PULSATING RETURNED AFTER REPLACING BRAKES AND ROTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290292December 20, 2019
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
PROBLEM STARTED WITH 2014 DIDGE JOURNEY SXT GOING INTO LIMP MODE. CODE THAT APPEARED WERE THROTTLE BODY SENSOR, CHANGED THAT. IT WENT INTO LIMP MODE IMMEDIATELY AFTER AND CODE WAS THROTTLE BODY, CHANGED THAT. IT WENT INTO LIMP MODE IMMEDIATELY AGAIN. SAME CODES. SENT TO SHOP THEY SAID IT WAS THE TRANSMISSION, $220 FOR AN OVERHAUL OF THAT. 2 TO 3 WEEKS AFTER, LIMP MODE AGAIN. SAME CODES. BROUGHT IT TO DODGE DEALERSHIP AND THE DIAGNOSIS IT SAYING I NEED A NEW PCM AND WIRE HARNESS. THOSE ITEMS WERE REPLACED. 2 TO 3 WEEKS AFTER THAT WORK. CAR GOES INTO LIMP MODE AGAIN WHILE ON THE HWY. CAR IS CURRENTLY AT DODGE DEALERSHIP AGAIN, NOW THEY'RE SAYING IT'S THE STARTER CAUSING THE PROBLEM. THIS ISSUE HAS BEEN SINCE JULY 2019 AND IS STILL ONGOING, LAST LIMP MODE WAS SUNDAY DECEMBER 15, 2019. I HAVE TONS OF DOCUMENTATION OF THE WORK THAT HAS BEEN DONE PLEASE ADVISE IF YOU SHOULD NEED ANY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290397December 20, 2019
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
FIRST MAJOR PROBLEM IS CAR STARTS WHEN IT FEELS LIKE IT, HAD TO REPLACE STARTER ($520) IN THE FIRST WEEK THAT I OWNED THE VEHICLE AFTER GETTING A JUMP SEVERAL TIMES I PURCHASED I JUMP KIT ($125)IN CASE IT WOULDNT START AND THERE WERE NO OTHER CARS AROUND THEN THE JUMP KIT WOULDNT EVEN WORK. SO I HAD TO HAVE THE CAR TOWED ($130) AND THE STARTER REPLACED. IF I SHUT THE CAR OFF AND TRY TO START IT AGAIN 10 MINS LATER IT WONT START BUT IF YOU WAIT ABOUT AN HOUR, IT WILL START. THIS STILL HAPPENS AFTER HAVING THE STARTER REPLACED SO I HAVE TO KEEP THE CAR RUNNING OR RISK BEING STRANDED FOR AN HOUR OR SO. SECOND PROBLEM, ABOUT A MONTH AFTER BUYING THE VEHICLE I WAS ON THE HIGHWAY AND WAS USING THE CRUISE CONTROL, WAS GOING DOWN A HILL AND THE RPMS WENT ALL THE WAY UP INTO THE RED AND HIGH AS IT COULD THEN WENT DOWN TO ZERO AND THE ENGINE COMPLETLY STALLED WHILE ON THE HIGHWAY. SINCE THEN I HAVEN'T USED THE CRUISE CONTROL. THIRDLY, THE PASSANGER SIDE HAS ZERO HEAT. THE DEFROSTER, THE HEAT VENTS ON THE DASH AND THE HEAT VENTS AT THE FEET ALL BLOW OUT COLD AIR. FOURTH PROBLEM, THE HORN WOULD HONK RANDOMLY, WHILE DRIVING OR PARKED. 5TH PROBLEM THE KEY FOB DOES WHAT IT WANTS WHEN IT WANTS. CAME OUT OF THE MALL AND MY ALARM WAS GOING OFF (JUST THE LIGHTS I HAD TO REMOVE THE HORN FUSES BECAUSE OF THE HONKING ISSUE) AND COULD NOT TURN THE ALARM OFF OR UNLOCK THE DOORS WITH THE FOB, HAD TO USE THE ACTUAL KEY FROM INSIDE THE FOB TO GET IN THE CAR AND THEN START IT, SHUT IF OFF THEN I WAS ABLE TO SHUT OFF THE ALARM. 6TH PROBLEM THE CAR WILL RANDOMLY UNLOCK WHEN I'M NOT EVEN HOLDING THE KEY FOB AND THE FRONT WINDOWS WILL ROLL DOWN HALF WAY. THIS CAR HAS BEEN NOTHING BUT ISSUES SINCE I BOUGHT IT DODGE NEEDS TO HAVE A RECALL FOR THIS VEHICLE THERE ARE SO MANY SAFETY ISSUES! BOUGHT THIS CAR BECAUSE I WANTED A SAFE VEHICLE FOR MY FAMILY AND THIS CAR HAD BEEN ANYTHING BUT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290039December 19, 2019
ELECTRICAL SYSTEM
VEHICLE WAS STATIONARY AND REMOTE STARTED FOR ABOUT 5 MINUTES. WE LOADED UP OUR CHILDREN IN THE CAR AND STARTED SMELLING A STRONG PLASTIC/RUBBER BURNING SMELL THAT STINGS IN THE THROAT. THE SMELL WAS COMING OUT OF THE HEAT VENTS, COULD BE SMELLED OUTSIDE THE CAR AND UNDER THE HOOD. WE SHUT OFF THE VEHICLE AND I LOOKED FOR THE SOURCE OF THE BURNING, BUT DIDN'T IMMEDIATELY FIND IT. AFTER SOME TIME WE RESTARTED AND WAITED ABOUT 5 MINUTES AND IT CAME BACK AGAIN. THIS TIME I LOCATED A GLOWING RED CHASSIS GROUND STRAP WIRE THAT WAS BURNING OFF THE COATING. THE CAR WAS TOWED TO MY HOUSE FOR INSPECTION DURING DAYLIGHT HOURS. I NOTICED THAT THE METHOD OF ATTACHMENT OF THE SHEET METAL CLIP TO THE MOTOR MOUNT SEEMS DUBIOUS AS THIS TYPE OF CONNECTION MAY CAUSE HIGH ELECTRICAL RESISTANCE AND LEAD TO HEAT BUILD-UP. FORTUNATELY THIS HAPPENED WHEN THE VEHICLE WAS PARKED AND WE WERE WAITING ON WARM-UP. HAD MY WIFE JUST DRIVEN OFF THE SMOKE SMELL WOULD HAVE BEEN A DISTRACTION AND COULD LEAD TO INCREASED CRASH RISK. ALSO WHEN THE WIRE FINALLY BURNED AND DISCONNECTED THE CIRCUIT, THE VEHICLE COULD HAVE STALLED IN AN VERY DANGEROUS SITUATION AND LEAD TO A CRASH. PHOTOS ADDED *DT *DT *DT*JB*JB *DT *TP*DT*DT*JB*DT*JB*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289859December 18, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
CAR STALLED ON HIGHWAY AS WE WERE DRIVING AND CUT OUT. VERY DANGEROUS..WOULDN'T RESTART..THEN STARTED UP 20 MINS LATER AND DROVE FINE.ENGINE LIGHT CAME ON..DEALER SAYS IT A CRANKSHAFT SENSOR..SUPER DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289608December 17, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE TRANSMISSION TEMPERATURE GAUGE INDICATED THAT IT WAS TOO HOT TO START. THE CONTACT STATED THAT IT COULD TAKE TEN TO THIRTY MINUTES FOR THE VEHICLE TO COOL DOWN. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO SMOKY MOUNTAIN CHRYSLER DODGE JEEP RAM (556 HIGHLANDS RD, FRANKLIN, NC 28734, (828) 369-5003), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, THE VEHICLE STALLED AND WAS TAKEN TO THE SAME DEALER; HOWEVER, A FAILURE CODE COULD NOT BE LOCATED. THE DEALER PERFORMED A FLASH TO THE SYSTEM, BUT THE VEHICLE WAS NOT REPAIRED. THE STALLING FAILURE OCCURRED ONCE. THE CONTACT STATED THAT THE VEHICLE WAS THEN TAKEN TO HAYES CHRYSLER DODGE JEEP RAM OF GAINSVILLE (3115 FRONTAGE RD, GAINESVILLE, FL 30504 (770) 766-4758) WHERE IT WAS AWITING DIAGNOSES AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 47,800. *LN CONSUMER STATED AGAIN ON 6/11/20 CAR STARTED THEN DIED AND TOWED TO DEALER. MECHANIC STATED FUEL PUMP IS NO LONGER FUNCTIONING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289626December 17, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
PURCHASED MY 2014 DODGE JOURNEY IN FEBURARY 2019. BEFORE HAVING COUPLE RECALLS DONE ON MY I HAD NO LIGHTS ON MY DASH BOARD EVER SINCE PURCHASED MY CAR. THEN I HAD RECALL T47 DONE ON MY CAR IN APRIL 2019 THERE BEGINS TO START RANDOMLY FLASHING THE AIRBAG DEPLOYMENT LIGHT ON MY DASHBOARD. COULD BE IN PARK OR IN GEAR THE LIGHT WILL APPEAR AND STAY ALL AT RANDOM. CONTACTED DEALERSHIP TO SCHEDULE AN ADDITIONAL RECALL AND INFORMED THEM OF THIS AIRBAG LIGHTING ISSUE. WAS TOLD THAT IT CAUSED FROM MY SEATBELT WIRING. IF THAT WAS THE CASE THEN THE LIGHT WOULD HAVE CAME ON BEFORE EVER HAVING ANY RECALLS DONE MORE SPECIFICALLY THE T47 RECALL FOR EXACTLY THAT ISSUE WITH THE AIRBAG WIRING. THEN THE GUY ATTEMPTS TO PROVIDE ME WITH A QUOTE ON HOW MUCH THEY WERE GOING TO TRY AND CHARGE ME TO HAVE IT FIXED !! I DONT KNOW WHAT YOU WOULD CALL THIS BUT I KNOW IT CAN NOT BE LEGAL !! PLEASE INVESTIGATE AND HELP STOP THIS FROM HAPPENING TO ANYONE ELSE WHO USES THIS DEALERSHIP !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289627December 17, 2019
SEATS
EVERY SINGLE ONE OF MY CARS HEADRESTS RATTLE AND MOVE LOOSELY IN POSITION. THERE ARE ALSO NO RUBBER SUPPORT PIECES AROUND THE INCERT/ADJUSTMENT BEAMS TO SECURE THE HEADREST IN PLACE PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289261December 16, 2019
ELECTRICAL SYSTEM, ENGINE
THE RADIO WILL RANDOMLY TURN STATIONS AND JUST COMPLETELY GO BLACK. THE A/C TURNS ITSELF ON AND OFF. THE AIRBAG LIGHTS KEEP RANDOMLY COMING UP AND THEN GO AWAY.THIS ALL HAPPENS RATHER I'M DRIVING FAST, SLOW, OR STOPPED AT A LIGHT AND HAS HAPPENED SINCE PURCHASING THE CAR A YEAR AGO. I'M ALSO HAVING AN ISSUE WITH THE CHECK ENGINE LIGHT COMING ON WITH IT BEING THE P0420. I ONLY USE MID GRADE GAS AND ONLY FROM EXXON OR CHEVRON. I ALSO MAKE SURE THE GAS CAP IS ON TIGHTLY. THE CHECK ENGINE LIGHT WILL BE ON ONE DAY AND NOT THE NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289495December 16, 2019
ENGINE, STEERING
MY VEHICLE HAS SHUT OFF WITHOUT WARNING THREE TIMES IN THE LAST MONTH. ALL THREE TIMES WERE AT LOW SPEEDS WHILE PULLING INTO A DRIVEWAY. I THEN PUT IT IN PARK, PRESSED MY IGNITION BUTTON TO OFF, THEN PUSHED THE IGNITION BUTTON WITH MY FOOT ON THE BRAKE AND IT STARTED ALL THREE TIMES ON THE FIRST ATTEMPT. WHEN IT SHUT OFF, I LOST POWER STEERING ALL THREE TIMES, SO THANKFULLY I WAS AT LOW SPEED. I DO CURRENTLY HAVE CODE P0016 WHEN I SCAN IT WITH MY READER. I HAD A LOCAL MECHANIC CHANGE 1 OF MY CAMSHAFT POSITION SENSORS BECAUSE THAT IS WHAT AUTOZONE RECOMMENDED. THAT DIDN'T SOLVE ANYTHING. THEN I MADE AN APPOINTMENT AT DODGE OF BLOOMINGTON, MN TO HAVE A LUGNUT REPAIRED AND MY CHECK ENGINE LIGHT FURTHER DIAGNOSED. THEY REPLACED THE LUGNUT BUT TOLD ME THEY DIDN'T HAVE TIME LEFT IN THE DAY TO LOOK AT LIGHT, AND SAID NO RENTAL VEHICLES WERE AVAILABLE, WHICH IS ODD CONSIDERING THE 500 VEHICLES IN THEIR LOT. SO I MADE AN APPOINTMENT AT COON RAPIDS CHRYSLER AND THEY DUG AROUND FOR THREE HOURS, TOLD ME THEY COULDN'T FIND ANYTHING BUT CHARGED ME $500. AGAIN NO RENTALS HERE EITHER. HOW FAR DO WE DIG, I HAVE 297,000 MILES BUT OTHER THAN THIS RECENT ISSUE, VEHICLE HAS BEEN GOOD. HAPPY TO INCLUDE ANYTHING EXTRA YOU WOULD LIKE. I DID HAVE COON RAPIDS CHRYSLER REPLACE A CAMSHAFT IN SPRING OF 2019 WHEN ENGINE WAS TICKING. THAT SOLVED THE TICKING. I DID NOTICE MY TICK IS BACK TO ABOUT 75% OF THE SOUND IT WAS IN THE SPRING AFTER MY NOVEMBER 29TH ATTEMPTED DIAGNOSIS AT COON RAPIDS. TYPING ON MY PHONE, SO I APOLOGIZE FOR A FEW MISSED CAPITALIZATIONS. FIRST SHUTOFF WAS NOVEMBER 15TH, RECENT ONE WAS DECEMBER 15TH AND THEN ONE IN BETWEEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289028December 14, 2019
EXTERIOR LIGHTING
REVERSE LIGHTS ARE INOP BECAUSE OF A BAD BACKUP SWITCH WHICH IS LOCATED ON OR IN THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289046December 14, 2019
AIR BAGS
WAS IN AN ACCIDENT. WENT OFF THE SIDE OF THE ROAD, THOUGH A YARD AND OVER AN EMBANKMENT RESTING AGAINST A TREE. FRONT END DAMAGE, AND DAMAGE TO BOTH SIDES OF THE VEHICLE. NO AIRBAGS DEPLOYED. VEHICLE WAS TRAVELING AT APPROXIMATELY 58-60 MPH AT THE TIME OF THE CRASH. THIS WAS ON A STATE RURAL ROUTE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11288796December 13, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THERE HAVE BEEN SEVERAL OCCASIONS WHERE MY HEADLIGHTS AND TAIL LIGHTS HAVE WENT OUT WHILE I WAS DRIVING AND I GOT PULLED OVER THE OTHER NIGHT FOR NO HEADLIGHTS OR TAIL LIGHTS FOR IT BEING A HAZARD. I WORK NIGHT SHIFTS AND I NEED MY HEADLIGHTS AND TAIL LIGHTS UNLESS I AM IN A DIMLY LIGHT AREA AND I DONT KNOW OF THEY ARE ON OR NOT AND I DONT GET NO WARNING OF WHEN THEY ARE OFF. THAT IS WHY IM FILING THIS COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288643December 12, 2019
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER MULTIPLE ATTEMPTS. UPON EXITING THE VEHICLE, THE CONTACT ATTEMPTED TO REMOVE HER CHILD FROM THE VEHICLE, BUT NEITHER OF THE REAR DOORS WOULD OPEN ON EITHER SIDE. THE DOORS ALSO FAILED TO OPEN FROM INSIDE THE VEHICLE. THE CONTACT CALLED SUBURBAN FORD OF STERLING HEIGHTS (40333 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 268-7500), BUT NO ASSISTANCE WAS OFFERED. THE CONTACT THEN CALLED RAY LAETHEM CHRYSLER DODGE JEEP RAM (18001 MACK AVE, DETROIT, MI 48224, (313) 884-7210) AND WAS INSTRUCTED ON HOW TO REMOVE HER CHILD OUT OF VEHICLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288302December 11, 2019
ELECTRICAL SYSTEM
VEHICLE HAS REPEATEDLY HAD PROBLEMS STARTING AFTER DRIVING FOR ANY LENGTH OF TIME. IT WILL START COLD, NO PROBLEM. BATTERY AND STARTER ALL CHECKED AND TESTED AS GOOD. IT IS BELIEVED TO BE DUE TO A BAD GROUND CONNECTION, BUT NOT 100% SURE. MY WIFE AND CHILDREN HAVE BEEN STRANDED SEVERAL TIMES DUE TO THIS ISSUE. MANY TIMES, THE VEHICLE WILL HAVE TO BE TURNED OFF FOR AT LEAST 30 MINUTES (SOMETIMES UP TO 2 HOURS) BEFORE IT WILL START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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