Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11299303January 14, 2020
STRUCTURE:BODY
THE PASSENGER SIDE DOOR BUZZES LOUDLY WHEN YOU UNLOCK THE DOOR. THIS HAPPENS WHEN YOU PUSH THE UNLOCK BUTTON INSIDE THE VAN, OR THE UNLOCK BUTTON ON THE KEY FOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299325January 14, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
BAD TIPM MODULE, HAD MY FUEL PUMP REPLACED AND THE BATTERY AND NOW THE REPAIR SHOP SAYS THE MODULE IS BAD AND IT KEEPS TURNING THE NEW FUEL PUMP ON AND OFF AND IT WILL RUIN BOTH OF THOSE NEW PARTS IF IT IS NOT FIXED. ALL THE CHRYSLER AND DODGE TRUCKS HAVE HAD A RECALL ON THIS, WHY NOT THE DODGE VANS. THIS IS VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299002January 13, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
OVER THE LAST 6 WEEKS, ON OCCASION WHEN ATTEMPTING TO START THE VEHICLE- IT WILL CRANK WITHOUT TURNING OVER AND RUNNING. THIS REQUIRES MULTIPLE ATTEMPTS BEFORE THE VEHICLE WOULD RUN. IT HAS BECOME A MORE FREQUENT EVENT TO INCLUDE BRIEFLY RUNNING THEN SHUTTING DOWN. WTHIN THE LAST WEEK, THE BATTERY HAS DRAINED WITHOUT CASUE- REQUIREING CHARGING. AS OF TODAY, THE FAILURE TO START ISSUE PERSISTS REQUIREING MULTIPLE ATTEMPTS. THIS HAPPENS ON A COLD START AS WELL AS WHEN THE VEHICLE HAS BEEN RUNNING/IS WARMED UP. DDIAGNOSTICS LEAD TO A FAILURE OF THE FUEL PUMP RELAY IN THE TIPM. THIS IS A WELL DOCUMENTED ISSUE FOR THIS ENGINE/TIPM HOWEVER THE CARAVAN HAS NOT BEEN INCLUDED IN THE RECALL AS THE DRUANGO AND JEEP VEHICLES HAVE BEEN. THE FAILURE OF THIS TIPM HAS BEEN DOCUMENTED TO INCLUDE SUDDEN ENGINE SHUTDOWN WHILE IN OPERATION REPRESENTING A SIGNIFICANT DANGER TO THE PUBLIC. BASED ON REVIEWS OF OTHER COMPLAINTS, AN ORDINARY REASONABLE PRUDENT PERSON WOULD BELIEVE THAT THIS TIPM FAILURE IS A IMINENT THREAT TO SAFETY. THE MANUFACTURER SHOULD BE REQUIRED TO EXPAND THE RECALL AND REPAIR TO ALL VEHICLES EQUIPPED WITH THE SUSPECT TIPM. CURRENTLY, A NON RECALLED VEHICLE WOULD HAVE THE TIPM MODULE REPLCED AT A SIGNIFICANT COST TO THE OWNER OR, A NON DEALERSHIP INSTALLED "RECALL" REPAIR (NEW RELAY) INSTALLED THAT WOULD NEGATE ANY FURTHER/FUTURE RESPONSIBILITY OF THE MANUFACTURER. AUTHORIZED SERVICE CENTERS SHOULD BE REQUIRED TO PROVIDE THE OPTION OF PAYING FOR THE "RECALL" REPAIR WHEN SERVICING A VEHICLE NOT ON THE RECALL LIST. KNOWING THIS TIPM FAILURES POTENTIAL, I WOULD SUGGEST THAT, REGARDLESS OF ANY CLASS ACTIN SETTLEMENT- THE MANUFACTURER BE REQUIRED TO MITIGATE THIS ISSUE AT THE LEAST POSSIBLE EXPENSE TO THE VEHICLE OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299072January 13, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE CHECK ENGINE LIGHT CAME ON, VEHICLE STARTED SHAKING WHEN RUNNING. CODES SHOWED IT WAS THE CRANKSHAFT POSITION SENSOR AND THE CAMSHAFT SENSOR. BOTH WERE REPLACED SEVERALL TIMES MY A MECHANIC. DEALERSHIP HAD VEHICLE FOR 2 WEEKS COULD NOT FIGURE OUT WHAT WAS WRONG. REPLACED THE FLEXPLATE. IT NOW MAKES A GRINDING NOISE AND CHECK ENGINE LIGHT IS BACK ON. NOW IT IS STALLING SEVERAL TIMES WHILE DRIVING AT ANY SPEED. IT PUTS MY FAMILY AT RISK AND NOW I CANNOT LEAVE THE NEIGHBORHOOD IN FEAR THAT IT WILL STALL WHILE DRIVING. IF WE GET INTO AN ACCIDENT WITH THE VEHICLE STALLED NO AIRBAGS WILL BE REPLOYED. SOMETIMES IT HAD DIFFICULTY STARTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299070January 13, 2020
UNKNOWN OR OTHER
MY REAR DRIVERS SIDE DOOR LOCK WILL NOT MOVE BACK TO UNLOCK. THE KEY FAB, THE DOME BUTTON, NOT THE DOOR HANDLE WILL MOVE THE LOCK POSITION TO OPEN THE DOOR. I NOTICED IT AFTER I WAS DRIVING AND TURNED OFF THE CAR. IT HAPPENED AFTER THE CAR WAS STARTED AND THEN SHUT OFF AFTER DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299124January 13, 2020
UNKNOWN OR OTHER
THE VANS ENGINE SHUTS OFF WHEN COMING TO A STOP, THIS HAS HAPPENED OVER A DOZEN TIMES. THE MECHANIC CAN FIND NOTHING WRONG BECAUSE NO CODES OR LIGHT COME ON. THIS IS A HUGE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298613January 11, 2020
UNKNOWN OR OTHER
WHEVER I FILL UP THE GAS TANK, THE CAR STARTS TO STALL AND JERKS AND STOPS ALL THE WAY. IT DISPLAYS ENGINE LIGHT AND GOES INTO CRUISE MODE. I HAVE TO TURN IT OFF N BACK ON AND STILL JERKS UNTIL THE FUEL IS LITTLE EMPTY. WHEN I DON'T FILL IT FULL THEN IT DOESN'T DO THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298309January 10, 2020
ENGINE, FUEL/PROPULSION SYSTEM
VAN DOESNT ALWAYS START, TAKING MANY TRIES TO TURN OVER. HAS BEEN TO DODGE AND OTHER MECHANIC SEVERAL TIMES. BEEN TOLD THAT THE TIPM/ FUEL PUMP RELAY IS THE ISSUE. VAN HAS SHUT OFF INTERMITTENTLY ON THE HIGHWAY ON TWO OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298440January 10, 2020
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT STATED THEIR DAUGHTER OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT VARIOUS SPEEDS WHEN THE VEHICLE'S IGNITION INDEPENDENTLY SHIFTED TO THE OFF POSITION WHICH CAUSED THE VEHICLE TO TURN OFF. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHO REPLACED THE ALTERNATOR, STARTER, SENSOR REGULATING SYSTEM, AND BATTERY. THE FAILURE PERSISTED. THE CONTACT RETURNED THE VEHICLE TO THE CERTIFIED MECHANIC WHO DIAGNOSED THAT THE WIN MODULE FAILED AND NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS DUE NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIRBAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298449January 10, 2020
FUEL/PROPULSION SYSTEM
I AM HAVING A PROBLEM WITH THE FUEL PUMP RELAY. THERE IS A RECALL ON THE DODGE VEHICLES BUT MY VIN WAS NOT AMONG THE LIST. WHAT STEPS SHOULD I TAKE TO FIX THE PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298289January 9, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
ON 1/6/2020 I STARTED MY VAN AND NOTICED IT SPUTTERED A LITTLE DURING STARTUP. ON MY WAY HOME, I STOPPED AT A STORE TO PICKUP A FEW THINGS. WHEN I TRIED TO START THE VAN AGAIN IT WOULD NOT START. I KNEW IT WASN'T THE BATTERY BECAUSE THE LIGHTS AND RADIO STILL WORKED. WHILE WAITING FOR A FRIEND TO PICK ME UP, I TRIED TO START IT AGAIN AND IT STARTED RIGHT UP. DROVE IT ACROSS THE STREET TO O'REILLYS TO HAVE BATTERY TESTED, JUST IN CASE. HAD TO START IT AGAIN. WOULDN'T START AGAIN. WAITED A MINUTE. TRIED AGAIN, IT SPUTTERED, I GAVE IT SOME GAS AND IT STARTED. EMPLOYEE WHO WAS ASSISTING HEARD A WHISTLING NOISE. SUGGESTING A VACUUM LEAK. CALLED MY MECHANIC. SCHEDULED APPT FOR 1/8/2020. TRIED TO START IT THE MORNING ON 1/8/2020. WOULD NOT START. MECHANIC HAD IT TOWED TO SHOP. HIS DIAGNOSIS SHOWED TPIM MODULE HAD FAILED. HE SAID HE SPOKE TO PARTS REP AT THE LITHIA DODGE AND THEY SAID THEY HAVE 14 VANS WITH SAME ISSUE WAITING FOR TPIM MODULES AND THE PART IS BACKORDERED FOR AT LEAST A MONTH. DODGE HAS NOT ISSUED A RECALL YET. I HAVE FOUND BLOG POSTS DATING BACK TO 2014 WITH CONSUMERS HAVING THE SAME ISSUE AND DODGE IS NOT ACCOMMODATING OWNERS WITH ANYTHING. COST OF TPIM MODULE IS $994. LABOR IS $360. I ALSO HAD TO HAVE MY FLEX PLATE REPLACED THE WEEK PRIOR BECAUSE IT CRACKED. MY MECHANIC SAID IT WAS DUE TO WEAK STEAL. SERVICE GUY AT DEALERSHIP, JASON SAID (ON 1/9/2020) SAID THIS WAS NOT UNCOMMON FOR THIS PART TO HAVE TO BE REPLACED ON THIS PARTICULAR VEHICLE. THIS REPAIR COST ME $789.95. I HAVE INCLUDED PHOTOS OF THE FLEX PLATE. I FEEL LIKE DODGE IS SIMPLY NOT TAKING RESPONSIBILITY FOR THIS PARTICULAR VEHICLE MODELS FAILURES BECAUSE THEY MASS PRODUCED IT AND IF THEY HAD TO ISSUE RECALLS FOR THE FLEX PLATE AND TPIM MODULE, IT WOULD COST THE COMPANY HUNDREDS OF THOUSANDS, IF NOT MILLIONS OF DOLLARS. BUT THESE VANS CARRY PRECIOUS CARGO, OUR CHILDREN!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297855January 8, 2020
UNKNOWN OR OTHER
TROUBLE STARTING, THEN STARTS RUNS GREAT, THEN RAMDOMLY DIES ! VERY DANGEROUS!!! HARDTO FEEL SAFE WHEN YOU HAVE NO IDEA WHEN THIS WILL HAPPEN. CURRANTLY AT DEALER TRYING FIGURE OUT ..... I CAN NO LONGER TAKE MY GRANDCHILDREN IN HIS VAN, FOR FEAR OF BEING KILLED !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297898January 8, 2020
POWER TRAIN
THE PROBLEM STARTED WHEN I WOULD IDLE THE VEHICLE IN DRIVE AND IT ACTED LIKE IT DIDN'T WANT TO GO. THE ENGINE WOULD JUST REV UP LIKE IT WASN'T IN GEAR. THEN WHILE THE VEHICLE WAS IN MOTION THE RPMS WOULD REV UP SUPER HIGH ON ITS OWN AND THEN THERE WOULD BE A SUDDEN JERK. NOW THE VEHICLE WON'T EVEN GO ABOVE 30 MILES PER HOUR. IT'S ALMOST LIKE THE TRANSMISSION PUMP ISN'T WORKING RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297971January 8, 2020
FUEL/PROPULSION SYSTEM
WITH ECON ON, VEHICLE RUNS VERY ROUGH, SKIPS AND SHUTTERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297967January 8, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR CEASED. JACKSONVILLE CHRYSLER JEEP DODGE LOCATED 11101 NURSERY FIELD DRIVE, JACKSONVILLE, FL 32256, (904-570-4758, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL BUT WAS COVERED UNDER THE WARRANTY. THE CONTACT WAS ALSO INFORMED THAT THERE WOULD BE A SMALL OUT-OF-POCKET FEE ASSESSED AS A PART OF THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,484.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298041January 8, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE VEHICLE IS HAVING ISSUES WITH TIPM. THE VAN WILL NOT START DUE TO A DEFECT IN THE TIPM RELAY THAT WILL NOT ALLOW THE FUEL PUMP TO FUNCTION. THIS HAS BEEN NOTED ON SEVERAL DODGE AND CHRYSLER VEHICLES. MOST RECENTLY A LAWSUIT WAS SETTLED BUT ONLY HALF OF THE AFFECTED VEHICLES WERE COVERED. FROM A COLD START, THE ENGINE WILL TURN OVER BUT NOT START, THE IGNITION SEQUENCE WILL CONTINUE UNTIL YOU TURN IT OFF. IT IS CURRENTLY IN THE DRIVEWAY UNTIL I CAN REPLACE THE TIPM,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297532January 7, 2020
SERVICE BRAKES, POWER TRAIN, STEERING
MY 2007 DODGE GRAND CARAVAN SE CAN BE EASILY SHIFTED INTO GEAR WHILE IN AUXILIARY POWER, AND IT SOMETIMES LOCKS OUT MY BRAKES, AS THERE IS A LOCKED STEERING WHEEL YOU CAN'T STEER IT AND CAN'T TURN IT ON WITHOUT SHIFTING BACK TO PARK WHICH CAN BE DIFFICULT IF THE BRAKES LOCK. A CHILD COULD EASILY SET IT IN GEAR IF YOU ARE RUNNING THE AIR AND YOU LEAVE THE CAR BRIEFLY, I DO NOT HAVE KIDS BUT I DO RUN SOME TAXI WORK IN THE NEIGHBORHOOD. IT COULD BE DONE ANYWHERE AS LONG AS IT'S IN AUXILIARY POWER TO RADIO AND ELECTRICS BUT NOT FULLY ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297721January 7, 2020
ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY OR STREET THE VEHICLE LOOSES ALL POWER. DASH GOES BLANK AND NO STEERING AVAILABLE. TODAY I WAS DRIVING ON THE HIGHWAY VAN LOST ALL POWER ALMOST CAUSING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297766January 7, 2020
ELECTRICAL SYSTEM
ENGINE SHUT OFF ON 2 OCCASIONS WHILE DRIVING 40 MPH ON CITY ROAD. LUCKILY NO TRAFFIC SO NO CRASH. POWER STEERING AND POWER BRAKES WENT OUT AS WELL. DEALER SAID NO OPEN RECALLS. THIS SOUNDS LIKE WINS RECALL THAT IMPACTED SOME 2010 CARAVANS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297504January 6, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE PASSENGER SIDE DOOR SLAMS REALLY HARD WHEN CLOSING WHILE ON A HILL AND THE SENSOR DOESNT STOP THE DOOR FROM SHUTTING. THE DOOR SLAMMED ON MY DAUGHTERS FOOT. THE VEHICLE WAS PARKED IN MY DRIVE FRONT FACING DOWNWARD.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

← Back to Dodge Grand Caravan