Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11301201January 22, 2020
ELECTRICAL SYSTEM
I APPROACHED MY CAR AND HIT THE BUTTON ON MY REMOTE TO OPEN THE DRIVER SIDE SLIDING DOOR. I PLACED MY ITEMS IN THE CAR AND PUSHED THE DOOR CLOSE BUTTON. I DROVE TO MY DESTINATION AND WHEN TRYING TO OPEN THE DOOR TO RETRIEVE MY ITEMS THE DOOR WILL NOT OPEN. I HAVE TRIED USING THE REMOTE, THE BUTTON IN THE CAR & MANUALLY OPENING. THE DOOR SEEMS TO BE STUCK IN THE LOCKED POSITION AND WILL NOT OPEN. MY HUSBAND HAS TRIED ALL OF THE ABOVE AND CHECKED THE FUSES TO MAKE SURE IT WASN'T JUST A BLOWN FUSE. MY DOOR IS NOW STUCK CLOSED AND I DRIVE AROUND WITH MY CHILDREN IN THE CAR ALL THE TIME. NOW I AM WORRIED IF WE ARE IN AN ACCIDENT THAT THE DOOR CANNOT BE OPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301046January 22, 2020
ELECTRICAL SYSTEM
WHILE DRIVING, THE CAR STALLS, BUT SOME ELECTRICAL LIGHTS STAY ON. THE SPEEDOMETER DROPS TO ZERO, THE GAS PEDAL DOES NOTHING, THE POWER BRAKES STOP BUT CAN BRAKE WITH A LOT OF FOOT PRESSURE, THE POWER STEERING STOPS BUT CAN TURN THE WHEEL WITH ARM STRENGTH, THE LEFT AND RIGHT BLINKERS WON'T WORK, BUT HAZARD LIGHTS DO WORK. THE HEATER FAN STOPS. BUT THE LIGHTS IN THE DASH STAY ON. THIS IS SCARY BECAUSE IT CAN HAPPEN AT ANY MOMENT. WE HAVE BEEN FORTUNATE TO BE IN AN AREA WHERE WE CAN PULL OVER WITHOUT AN ACCIDENT... SO FAR. THIS IGNITION SWITCH ELECTRICAL PROBLEM APPEARS TO HAVE A RECALL ON OTHER DODGE VEHICLES, BUT NOT THE 2012 CARAVAN. MY MECHANIC HAS QUOTED A FIX PRICE OF OVER $600 WHICH IS HITTING US HARD IN THE WALLET. PLEASE ENCOURAGE DODGE TO INCLUDE THE CARAVAN IN THIS RECALL. PEOPLES LIVES ARE AT STAKE. THIS HAS BEEN HAPPENING AT LEAST 3-5 TIMES PER WEEK, STARTING IN THE FALL OF 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301061January 22, 2020
ELECTRICAL SYSTEM
DRIVING DOWN THE ROAD AND THE RADIO JUST RANDOMLY SHUTS DOWN. SCREEN GOES BLACK FOR ABOUT 10 SECONDS, THEN RESTARTS ITSELF. ALL PRE-SAVED STATIONS ARE STILL THERE BUT IT'S ALMOST LIKE WE TURNED THE CAR OFF, THEN TURNED IT BACK ON. HAPPENS QUITE A BIT - ABOUT ONCE A WEEK OR MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301117January 22, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I HAD AN ACCIDENT YESTERDAY WHEN TRYING TO PARK THE CAR ACCELERATED TO THE POINT THAT I HIT A GARAGE DOOR DAMAGING THE CAR INSIDE, ALL WHILE MY FOOT WAS ON THE BRAKE PEDAL PRESSING VERY HARD. WHEN I PUT THE CAR IN REVERSE WHILE MY FOOT WAS ON THE BRAKE THE CAR SHOOT BACK AT TREMENDOUS SPEED, IT WOULD NOT STOPED REGARDLESS OF MY FOOT PRESSING ON THE BRAKE AS FAR AS THE BRAKE GOES. I HIT A CAR PARKED ON THE STREET WITH SUCH FORCE THAT PUSHED IT ON TOP OF THE SIDEWALK CAUSING EXTENSIVE DAMAGE. I,WAS,,TRAVELING UP 38TH STREET IN UNION CITY AND IN THE PROCESS OF PARKING A MY FRIEND'S DRIVEWAY, TURNING FROM THE STREET WHILE APPLYING THE BRAKES LIGHTLY. I BELIEVE THE PROBLEM IS ON THE ACCELERATOR, IT ACCELERATEDM ON ITS OWN WHEN I ATTEMPTED TO STOP. THE CAR IS RIGHT NOW AT A SHOP, THEY WILL RUN A DIAGNOSTIC AND SEND AN ESTIMATE OF THE BODY DAMAGE. I HAVE CONTACTED MY INSURANCE COMPANY FOR THEM TO HAVE THE CAR MECHANICAL FUNCTIONS. PROBABLY A BROKEN AXEL ON THE REAR WHEELS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11300661January 21, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUSE PANEL NEEDED TO BE REPLACED. HILLER COMPANY CHRYSLER DODGE JEEP RAM LOCATED AT ( 635 MILL STREET, US-6, MARION, MA 02738, (508) 748-0019) AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. THE VIN WAS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299833January 21, 2020
STRUCTURE
2017 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO DESIGN FLAW ON VEHICLE. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300808January 21, 2020
FUEL/PROPULSION SYSTEM
VEHICLE PULSES WHILE SHIFTING THROUGH GEARS, GOOGLE SHOWS A RECALL S44, FOR TRANSAXLE OIL PUMP. I CALLED DODGE CUSTOMER SERVICE AND WAS TOLD BY OPERATOR THAT IT DOES SHOW UP IN THE SERVICE NOTIFICATION. SO I CALLED DEALERSHIP TO SCHEDULE APPOINTMENT, AND WAS TOLD IT'S NOT A RECALL. SO I CALLED CUSTOMER SERVICE AGAIN, GOT A DIFFERENT OPERATOR, WHO TOLD ME THAT SHE ALSO SEES IT IN THE SERVICE NOTIFICATION, SHE CALLED THE DEALERSHIP AND TALKED TO THEM, PATCHED ME THROUGH TO SCHEDULE APPOINTMENT, AND DEALERSHIP TOLD ME IT WOULDN'T BE COVERED, AND THAT I WILL HAVE TO PAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300978January 21, 2020
STRUCTURE:BODY
DRIVER SIDE REAR SLIDING DOOR STARTED MAKEING A BUZZING NOISE WHEN YOU WOULD LOCK AND UNLOCK DOOR AFTER A FEW DAYS THE DOOR LOCK FAILED, AND NOW I CANT OPEN DOOR MANUALLY OR REMOTELY. THEY NEED A RECALL, MINE AIN'T THE ONLY ONE THAT HAS BROKEN, LOOK IT UP YOU'LL FIND MORE COMPLAINTS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300390January 20, 2020
POWER TRAIN
WHILE DRIVING DOWN THE HWY AT 60 MPH THE VEHICLE BEGAN TO NOT ACCELERATE. I HAD TO PULL OVER IN THE SIDE OF THE ROAD AND PLACE THE VEHICLE IN PARK. I THEN TRIED TO PUT THE VEHICLE IN DRIVE TO ADVANCE FORWARD BUT THE VEHICLE WOULD ACCELERATE BUT NO GO FASTER THEN 40MPH THE RPMS HOWEVER WE'RE JUMPING AROUND LIKE CRAZY. I WAS ABLE TO DRIVE THE VEHICLE STRAIGHT TO A TRANSMISSION SHOP WHERE THEY LOOKED OVER THE VEHICLE AND DETERMINED THE TOURQUE CONVERTER FAILED AND THE WHOLE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD 94000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300296January 19, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE WILL EITHER NOT START OR TAKES 6-12 TIMES TO START, NOT A BATTERY ISSUE. ALSO POWER DOOR WILL RANDOMLY NOT OPEN. TRUNK WILL NO LONGER OPEN WITH THE PRESS OF THE BUTTON ON THE KEY. I'VE SEEN THE NOT STARTING AS AN ISSUE WITH MANY OTHER PEOPLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300346January 19, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING ON THE INTERSTATE WITH CRUISE CONTROL ON, THE CAR SHUT OFF ENTIRELY AFTER HITTING A BUMP. THE RPM WENT DOWN TO 0 AND THE GAS PEDAL DID NOT WORK. EVERYTHING SEEMED FINE AS WE WERE DRIVING. WE DID NOT HAVE ANY WARNING LIGHTS OR CHECK ENGINE LIGHTS. THE CAR SIMPLY SHUT OFF AT 80 MPH. ATTEMPTS TO TURN THE CAR BACK ON DID NOT WORK. THIS HAS NOW HAPPENED ON TWO SEPARATE OCCASIONS. THANKFULLY WE WERE ABLE TO PULL TO THE SIDE OF THE ROAD SAFELY EACH TIME. WE AREN'T SURE IF THIS IS AN ELECTRICAL PROBLEM, SINCE CRUISE CONTROL WAS ON WHEN THE CAR SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300234January 18, 2020
UNKNOWN OR OTHER
LOUD BUZZING NOISE ON SLIDING DOOR UNLOCKING MECHANISM REAR PASSENGER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300079January 17, 2020
UNKNOWN OR OTHER
INTERMITTENT NO START ISSUE. ONLY HAPPENS WHEN THE VEHICLE IS WARM, I STOP FOR A QUICK STOP, AND ATTEMPT TO RESTART VEHICLE; NO START - NO CRANK, NO CLICK, NO HUM, NO HISS, NOTHING. AFTER 30 MINUTES TO AN HOUR THE VEHICLE WILL START WITH NO ISSUES. HAVE HAD VEHICLE TO DEALERSHIP TWO DIFFERENT OCCASIONS YET UNABLE TO RECREATE THE NO START ISSUE. STARTER IS GOOD, ALTERNATOR IS GOOD. HAS HAPPENED IN WARM WEATHER AND IN COLD WEATHER AND HAS HAPPENED A DOZEN TIMES OR MORE SINCE DECEMBER 16, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299675January 16, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING THE CAR SUDDENLY SHUTS OFF AND LOSES ALL POWER. AFTER TWO OR THREE MINUTES IT WILL RESTART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299769January 16, 2020
SERVICE BRAKES
I WAS IN ALLENTOWN AND MY BRAKE PEDAL DRIFTED HALFWAY TO THE FLOOR WHILE AT THE STOP LIGHT. I WAS AT PEP BOYS AND THEY BLEED THE BRAKES. THAT SEEMED TO DO THE TRICK. HERE WE ARE TWO WEEKS LATER AND THE BRAKE PEDAL IS GETTING SPONGY AND DRIFTING AGAIN. THEREFORE NO FLUID LEAKS ANY PLACE. THERE HAVE BEEN SIMILAR COMPLAINTS ON ONLINE BOARDS. I PAID CASH FOR THIS VAN JULY 1 2019 . I SHOULD NOT HAVE THIS PROBLEM. THIS IS A MANUFACTURER DEFECT AND IS A SAFETY HAZARD FOR MYSELF AND MY PASSENGERS. NOT TO MENTION OTHER PEOPLE ON THE ROAD OR CROSSWALKS.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299911January 16, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS BECAME ILLUMINATED, THE INSTRUMENT CLUSTER WAS INOPERABLE AND THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. THE CONTACT STATED THAT THE IGNITION WAS CYCLED ON AND OFF SEVERAL TIMES BEFORE THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT DURING THE WINTER MONTHS. THE VEHICLE WAS TAKEN TO (FIVE STAR CHEVROLET BUICK LOCATED AT 300 S BOONE ST, ABERDEEN, WA 98520, PHONE NUMBER 360-532-0650) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299939January 16, 2020
AIR BAGS, EXTERIOR LIGHTING
LIGHTS GO OUT WHEN THE RAIN GETS UP UNDER THE CAR FROM SPLASHING ON THE ROAD. YOU HAVE TO PULL OVER TO THE SIDE OF THE ROAD, TURN IT OFF AND TURN IT BACK ON SEVERAL TIMES AND IT STAYS ON FOR A SHORT TIME. PROCEDURE IS REPEATED AGAIN. ONLY IN RAINY WEATHER AND OREGON GETS A LOT OF SPORADIC RAIN. ALSO, THE IGNITION TENDS TO TURN THE AIRBAG LIGHTS ON AND OFF WHENEVER I TURN A CORNER LEFT OR RIGHT OF HIT A BUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299572January 15, 2020
UNKNOWN OR OTHER
MY PASSENGER SLIDING DOOR IN A PERMANENT LOCKED POSITION. I AM NOT ABLE TO EVEN MANUALLY OPEN THE DOOR. THIS IS SECURITY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299251January 14, 2020
UNKNOWN OR OTHER
LOCKS HAVE FAILED ON BOTH SLIDING DOORS. THE PASSENGER SIDE FAILED ABOUT A YEAR AGO BUT FAILED IN THE UNLOCK POSITION SO THE DOOR IS STILL USABLE. THE DRIVER SAID FAILED ABOUT 1 MONTH AGO IN THE LOCKED POSITION. THERE IS NO WAY TO OPEN THE DOOR TO ACCESS TO FIX. THIS IS A HUGE SAFETY ISSUE AS WHAT IF THIS FAILED WITH MY KIDS IN THE BACK AND THEY COULDN'T GET OUT OF THE VEHICLE IN A FIRE OR OTHER EMERGENCY. I HAVE RESEARCHED THIS AND IT IS A LONG KNOWN ISSUE WITH BOTH DODGE AND CHRYSLER VANS. WHY ISN'T THIS A RECALL? DO PEOPLE NEED TO DIE IN ORDER FOR THIS TO ACTUALLY BE RECOGNIZED AS A SERIOUS SAFETY CONCERN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299252January 14, 2020
STRUCTURE:BODY
PASSENGER NON-POWER SLIDING DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. CANNOT UNLOCK UNLESS YOU USE FOB WHILE HOLDING THE LOCK LEVER IN THE UNLOCK POSITION. THIS IS NOT SAFE IF SOMEONE NEEDS TO EXIT THE VEHICLE QUICKLY IN AN EMERGENCY. THE LOCK ALSO BUZZES EVERY TIME THE VEHICLE LOCKS AUTOMATICALLY. THE VEHICLE WAS PARKED AND ALL DOORS HAD BEEN UNLOCKED BY THE KEYFOB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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