Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11290924December 23, 2019
ELECTRICAL SYSTEM
LEFT HAND SLIDING DOOR LOCK WILL NOT UNLOCK, I CAN HERE THE LOCK TRY TO OPEN BUT DOES NOT OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290915December 23, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR SEIZED. SAHARA CHRYSLER JEEP DODGE RAM (5050 W SAHARA AVE #3400, LAS VEGAS, NV 89146, (800) 506-5050) WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS QUOTED A REPAIR COST BETWEEN $1,800-$2,200. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,574.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290949December 23, 2019
UNKNOWN OR OTHER
I BOUGHT A 2017 DODGE GRAND CARAVAN IN FEBRUARY 2019. DECEMBER 20, 2019 I WAS DRIVING HOME AND ALL OF MY DASH LIGHTS AND WARNINGS CAME ON, MY WINDSHIELD WIPERS CAME ON, AND THE ODOMETER AND GAS GAUGE WENT DOWN WHILE TURNING ONTO MY HOME STREET. . WE TOOK IT TO A DODGE DEALERSHIP AND AFTER LOOKING AND TESTING THINGS THEY SAID IT WAS THE INSTRUMENTAL CLUSTER PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290471December 21, 2019
ELECTRICAL SYSTEM
WHILE DRIVING THE VEHICLE SHUT OFF ALL ELECTRICAL SYSTEMS GO DARK LOSE BREAKING STEERING. AFTER TURNING KEY SEVERAL TIMES THE ENGINE WILL RESTART. THIS HAS HAPPENED SEVERAL TIMES. ALSO WHILE TRYING TO START THE VEHICLE THE IGNITION KEY DOES NOT ALWAYS WORK HAVE TO TURN THE KEY MULTIPLE TIMES TO START VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290383December 20, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2019 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO HESITATE AND THE CONTACT HEARD AN ABNORMAL NOISE. ALSO, WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NAPLETON CLERMONT CHRYSLER JEEP DODGE RAM (LOCATED AT 15859 FL-50, CLERMONT, FL 34711, (888) 359-4237) WHERE IT WAS DIAGNOSED WITH NEEDING A NEW TRANSMISSION AND BOTH CYLINDER HEADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER MULTIPLE TIMES AND THE TRANSMISSION WAS REPLACED TWO ADDITIONAL TIMES, BUT THE FAILURES RECURRED. THE DEALER STATED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE DURING THE LAST VISITS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,716. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290423December 20, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I STARTED TO HAVE A PROBLEM STARTING MY VAN I CALLED MY MECHANIC AND HE ASKED ME WHAT HAPPENED I TOLD HIM THAT I TRIED TO START THE VAN IT DOESN'T START IMMEDIATELY I HAVE TO TRY SEVERAL TIMES AND AFTER A WHILE THE BATTERY WILL BE DEAD IN THE MORNING AND I STARTED TO DISCONNECT MY BATTERY TERMINAL HE SAID HE SEEN THIS PROBLEM BEFORE IT'S VERY COMMON IN DODGE GRAND CARAVAN IT'S THE TIPM ( THE FUSE BOX ) THE FUEL PUMP RELAY IS WELDED INTO THE FUSE BOX AND CAN NOT BE REPLACED AND IF IT GOES BAD IT WILL COST 1200 $ TO REPLACE THAT IS CRAZY IF THIS WAS TOYOTA THE COST OF FUEL PUMP RELAY IS NO MORE THAN 20 TO 30 DOLLARS IT'S A BAD DESIGN AND DODGE SHOULD PAY FOR IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290105December 19, 2019
UNKNOWN OR OTHER
I HAVE A 2016 DODGE GRAND CARAVAN AND EVERY TIME I UNLOCK THE DOOR OR LOCK IT IT MAKES THIS LOUD BUZZING NOISE, THE DOOR WORKS FINE IT OPENS AND CLOSE. BUT WHEN USING THE UNLOCK BUTTON FROM THE KEY EVERYONE CAN HEAR THE LOAD BUZZING NOISE TOOK THE CAR TO DEALER AND THEY STATED THE PROBLEM WAS A FAULTY DOOR LOCK ACTUATOR. THEY WANT $650.00 DOLLARS TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290206December 19, 2019
ELECTRICAL SYSTEM
ON 9/19 THE POWER LOCKS ARE FAILING TO WORK. RIGHT NOW PASSENGER DOOR AND SLIDING DOOR LOCKS STOPPED WORKING. SOMETIMES YOU CANT EVEN UNLOCK THE DOOR TO OPEN THEM. WHICH IS A BIG SAFETY PROBLEM. NOW 12/19 DRIVER SIDE LOCKS ARE HAVING PROBLEMS AND NOT LOCKING AND UNLOCKING. AND SOMETIME THE DRIVER SIDE SLIDING DOOR WILL NOT UNLOCK SO THE DOOR IS STUCK MAKING IT A MAJOR PROBLEM FOR EXIT IF THERE WAS AN EMERGENCY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289702December 17, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO LOCK OR UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RICK HENDRICK JEEP CHRYSLER DODGE RAM FIAT (8333 RIVERS AVE, NORTH CHARLESTON, SC 29406, (843) 639-5475) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PRICE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 69,633.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289721December 17, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. WHILE DRIVING, THE VEHICLE FAILED TO EXCEED 25 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SEAL FAILED AND THE TRANSMISSION HAD A DEFECTIVE VALVE. THE DEALER STATED THAT THE TRNSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS NOT REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE'S WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289752December 17, 2019
ELECTRICAL SYSTEM
BACK SLIDING DOOR HAS BEGAN MAKING A LOUD BUZZING SOUND ANYTIME I HIT THE UNLOCK BUTTON. IT IS REALLY LOUD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289288December 16, 2019
ELECTRICAL SYSTEM, ENGINE
WIRELESS IGNITION NODE (WIN) MODULE POSITION FAILS COMPROMISING THE ABILITY TO START THE ENGINE WITH KEY FOB. THIS WAS REPAIRED ONCE FOR 122 DOLLARS. THREE MONTHS LATER, DEALERSHIP WANTS 1200 TO FIX IT. VEHICLE WAS STATIONARY AND TOW TRUCK WAS REQUIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289372December 16, 2019
POWER TRAIN
DRIVING AT 65 MPH, THERE WAS A LURCH IN THE TRANSMISSION, AND THE CAR CAME TO A HALT ON THE HIGHWAY. THANKFULLY WE HAD TIME TO PULL THE VEHICLE OVER BEFORE IT STOPPED COMPLETELY. WE HAD IT TOWED TO A DODGE DEALER, WHERE WE FOUND OUT THAT THE TRANSMISSION PUMP FAILED. THIS FAILURE, NOT ONLY STOPPED THE CAR COMPLETELY, BUT HAS A REPAIR TICKET OF $5,400. THIS IS A KNOWN ISSUE FOR FCA, BUT THE PUMP FAILURE ONLY COVERS A LIMITED NUMBER OF VEHICLES. THIS PUMP FAILURE MAY BE EFFECTING MORE VEHICLES THAN INITIALLY THOUGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289376December 16, 2019
STRUCTURE:BODY
MY DRIVER'S SIDE SLIDING DOOR STOPPED WORKING. I BOUGHT MY VAN FROM A DEALER AT THE END OF JULY 2019 WITH AROUND 40,000 MILES ON IT. IN THE MIDDLE OF OCTOBER 2019 (AROUND 45,000 MILES) THE DOOR STOPPED WORKING. I USED THE KEY FOB BUTTON TO OPEN THE DOOR AND PUT MY GRANDSON IN HIS CARSEAT. I USED THE DOOR POWER BUTTON TO CLOSE THE DOOR. WHEN WE GOT TO OUR DESTINATION, I USED THE POWER BUTTON ON THE ROOF DASH TO OPEN THE DOOR, I GOT MY GRANDSON OUT AND USED THE DOOR POWER BUTTON THO CLOSE THE DOOR. EVERYTHING WORKED AS USUAL. WHEN WE CAME OUT, I TRIED TO USE THE KEY FOB BUTTON TO OPEN THE DOOR. THE LIGHTS BLINKED, BUT THE DOOR DID NOT OPEN. I TRIED TO OPEN THE DOOR MANUALLY AND IT WOULD NOT OPEN. WHEN I GOT HOME I TRIED TO FIGURE OUT WHAT WAS WRONG. I TRIED TO UNLOCK THE DOOR, BUT IT WILL NOT UNLOCK. THE BUTTON WILL MOVE SOME MANUALLY BUT WILL NOT UNLOCK. I TRIED CALLING THE DEALER AND THEY SAID THEY COULDN'T DO ANYTHING BECAUSE IT WAS OUT OF WARRANTY. I CALLED DODGE TO SEE IF THERE WAS A RECALL ON IT AND THEY SAID THERE WAS NOT A RECALL AND THEY COULD DO NOTHING TO HELP ME. I WAS LOOKING ONLINE AND SAW THAT MANY PEOPLE HAVE HAD THE SAME PROBLEM AND MOST OF THE VEHICLES WERE FAIRLY NEW LIKE MINE. THEY SUGGESTED COMING HERE TO FILE A COMPLAINT TO TRY AND GET A RECALL ON THESE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289514December 16, 2019
STRUCTURE:BODY
THE LOCK ON THE BACK PASSENGER SIDE DOOR IS MALFUNCTIONING AND MAKES AN AWFUL NOISE EVERY TIME IT LOCKS OR UNLOCKS. SOMETIMES IT DOESN'T LOCK AT ALL OR WON'T UNLOCK. THIS IS VERY DANGEROUS IF GOD FORBID THE CAR IS SUBMERGED (STUCK LOCKED) OR IF A CHILD OPENS THE DOOR WHILE MOVING (STUCK UNLOCKED). THIS IS A COMMON ISSUE WITH 2016 DODGE GRAND CARAVANS IF YOU SEARCH THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289042December 14, 2019
STRUCTURE:BODY
AT 17,000 PASSENGER REAR SLIDING DOOR LOCKING MECHANISM ACTUATOR FAILED. DOOR SUDDENLY STARTED MAKING A BUZZING NOISE WHEN ACTIVATED BY KEY FOB OR FRONT CONTROL SWITCHES. PAID DEALERSHIP OVER $1,100 TO REPLACE A $17 DOLLAR PART. NOW, AT 26,000 DRIVER'S SIDE REAR SLIDING DOOR LOCKING MECHANISM HAS FAILED WHILE DRIVING. DOOR IS LOCKED SHUT AND WILL NOT OPEN OR OPERATE. THIS IS A POTENTIAL SAFETY HAZARD AS PASSENGERS MAY BECOME TRAPPED IN VEHICLE IF OPPOSING DOOR HAPPENED TO BE BLOCKED. INTERNET BLOGS SPECIFICALLY SPEAK OF THIS CONDITION AS A COMMON OCCURRENCE. A RECALL SHOULD BE ENFORCED TO REPLACE FAULTY LOCK ACTUATOR MECHANISM, THUS REDUCING DANGER PRIOR TO NEEDLESS HARM OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288866December 13, 2019
UNKNOWN OR OTHER
ACCORDING TO THE DODGE DEALER THAT IS HANDLING THE CAR THERE IS A DEFECT WITH THE TYPUN <THE WAY IT WAS EXPLAINED IT'S THE BRAIN THAT READS THE KEY> I BELIEVE THAT BEING IT'S NOT A PROBLEM THAT'S RELATED TO WEAR AND TEAR. THEN IT SHOULD BE CONSIDERED A RECALL AND NOT A OUT OF POCKET EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288890December 13, 2019
AIR BAGS
AIRBAG SENSOR LIGHT TURNS ON AND OFF INTERMITTENTLY. I HAVE TRIED TO FIGURE OT WHAT IS CAUSING THIS BUT CANT SEEM TO FIND ANYTHING. ITS HAPPENED ALOT OVER THE LAST 6 MONTHS. NERVOUS THE AIRBAGS MIGHT DEPLOY FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288940December 13, 2019
POWER TRAIN
ON CITY STREET AND HIGHWAY, ESPECIALLY AFTER FULL STOP. THE CAR WOULD NOT ACCELERATE. WHINING ON LEFT FRONT. ROLLED BACKWARD ON SLIGHT HILL. HAD TOWED TO MECHANIC. ATTACHED IS LIST OF ISSUES, MAINLY POWERTRAIN AND TRANSMISSION. MECHANIC SAID THERE WAS A RECALL FOR THIS ISSUE (CAMPAIGN # 16V461000). DODGE DEALER CLAIMED NO RECALL ON MY SPECIFIC VIN, BUT FOR VEHICLES MADE AT A SIMILAR TIME. ONLY 69000 MILES ON VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288579December 12, 2019
ELECTRICAL SYSTEM
SHORT IN ELECTRICAL SYSTEM, DVD STOPPED WORKING (NO VIDEO) SHORTLY AFTER LIGHTS FLASHED, HORN SOUNDED, WIPERS WOULDNT SHUT OFF, WINDOWS WOULD GO DOWN IN FRONT, AC NOT WORKING, RADIO OUT, LIGHTS ON DASH ILLUMINATED. DISCOVERED WE COULD TOGGLE THESE BY OPEMING AND SHUTTING VIDEO SCREEN. A WEEK LATER WHILE DRIVING THE ENGINE ABRUPTLY STOPPED WORKING WHILE ON THE ROAD. WAS ABLE TO RESTART CAR. LIGHTS ON AC CONTINUE TO FLICKER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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