Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11496024December 5, 2022
SEATS
2021 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARD TO SAFETY RECALL ADVISING THE THIRD ROW SEATING POSITION BEING UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495513November 30, 2022
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
The contact owns a 2015 Chevrolet Suburban. The contact stated that the rear liftgate failed to close. The fire department removed the hydraulic shock to close the rear liftgate. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495507November 30, 2022
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
Multiple time the full safety camera system has failed. The front rear and 360 degree view camera have intermittently failed multiple times. Restarting the vehicle has had no effect on restoring functionality of the very vital rear back up camera, front camera, parking and pedestrian sensors. This is a random occurrence, has happened at least 5 separate occasions since purchase, and occurs intermittently. Date is the last time this issue occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495339November 29, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
Electrical: Noticed a few months ago that the lane assistance/departure and blind spot warning work off and on. At times the blind spot warning does not warn and will when there is nothing there. Lane assistance and departure have the same issue. Transmission: Gears slipping. I am not a mechanic but there were no telltale signs until it just went out on me while driving with my children in the car! The only thing I noticed in several months prior was that the vehicle would shake as if you were running over the paved warning bumps on the side of the freeway. I just thought it was possibly the road or I needed new tires. I got new tires, problem still persists. When the gears slipped while I was on the highway it took about 15 seconds to engage at which time I removed myself and my children from being a traffic hazard. I checked the transmission oil - which I just did two weeks ago because I knew it was time to change the oil for the transmission - this time it had a very defined burnt smell and black in color.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494786November 24, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, UNKNOWN OR OTHER
Dash cracked and cruise control wont turn on when button pushed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494189November 18, 2022
ENGINE, POWER TRAIN
While driving the Suburban I am hearing and feeling the transmission slipping and jerking during shifting. Is there a recall on the year / make and model transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493875November 16, 2022
UNKNOWN OR OTHER
- unknown what system or component failed? - while awaiting to make a left turn from left turn lane with two vehicles in front and unknown number of vehicles behind me, vehicle suddenly shut off - problem has not been reproduced or confirmed by dealer, nor has shut off re-occurred since first incident October 26, 2022 - vehicle or component has not been inspected by others - there were no warning lamps, messages, or other symptoms prior to the failure on October 26, 2022, the vehicle just seemed to quietly idle down and stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493439November 14, 2022
Chest Clip, Buckle, Harness
2021 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-617. THE CONSUMER STATED THE RECALL NOTICE INFORMED HER NOT TO USE THE 3RD ROW UNTIL THEY ARE ABLE TO FIX THE SAFETY ISSUE WITH THE SEATBELT BUT DO NOT HAVE A REMEDY FOR THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493103November 10, 2022
SERVICE BRAKES
The contact owns a 2017 Chevrolet Suburban. The contact stated while driving at approximately 5 MPH and slowing to park the vehicle in his residence driveway, the brakes failed to function and the vehicle rolled into a large plastic refuse bin. There was minor damage to the front driver side of the bumper. The contact stated that he buffed out the damage. The contact stated that he did not feel the normal pressure from the brake pedal. The contact placed the vehicle into reverse (R) to back away from the refuse bin and again the brakes failed to function. The contact stated that the "brake assist" light was illuminated. The contact had not taken the vehicle to a local dealer, it was not diagnosed. The contact stated he replaced all four brake pads on his vehicle. The manufacturer had been informed of the failure. The failure mileage was 56,027.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11492883November 9, 2022
POWER TRAIN
The contact's wife owns a 2019 Chevrolet Suburban. The contact stated while driving and exceeding 45 MPH, the vehicle was jerking with a loud grinding sound. The contact stated while driving at an undisclosed speed, the failure recurred, and the vehicle stalled. The contact stated that the vehicle was almost struck by a semi-truck. No warning lights were illuminated. The contact made a local dealer aware of the failure, but no appointments were available to be scheduled. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491788November 1, 2022
FUEL/PROPULSION SYSTEM
My wife called me and said she could smell gasoline in our 2015 suburban. I went to the store she was located at and it smelled like raw gasoline. I called a tow truck company and to haul our suburban to the shop. The fuel line has been rubbing against the vehicle frame and rubbed a hole in it. This is very dangerous as the fuel take and line is located right underneath my kids seats.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11491826November 1, 2022
POWER TRAIN
The transmission on my vehicle had a catastrophic failure according to the dealership with only 80k miles. This car is driven 10k-15k miles a year. This is completely unacceptable. These need to be recalled as this is happening to more & more of these model vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491273October 28, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2019 Chevrolet Suburban. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while pressing the accelerator pedal. The contact indicated that the RPM would increase but the vehicle would not respond as needed. The vehicle was towed to the local dealer who replaced the catalytic converter; however, after retrieving the vehicle, the failure recurred and the vehicle stalled while driving on the freeway. The vehicle was towed back to the dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490815October 25, 2022
POWER TRAIN
The contact owns a 2016 Chevrolet Suburban. The contact stated that after restarting the vehicle, the vehicle would not properly accelerate while depressing the accelerator pedal. The contact stated that the vehicle eventually stalled. After restarting the vehicle, the vehicle would not accelerate above 10 MPH. The vehicle was towed to an independent mechanic who diagnosed that the torque converter was faulty and had caused damage to the transmission. The contact was advised that the transmission needed to be repaired. The transmission was repaired, and the failure was remedied. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 123,123.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490845October 25, 2022
VEHICLE SPEED CONTROL
Speedometer stops working intermittently. This is a safety hazard as the operator cannot tell the speed that the vehicle is operating. It seems to occur randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490846October 25, 2022
ELECTRICAL SYSTEM
This defect pertains to gear indicator on the instrument panel. During the daylight hours the light indicating the gear the car is in (park, neutral, drive, etc.) is impossible to read. At night you can just barely read the gear indicators. The dimness of the lights behind this gear indicator gauge is a safety hazard because you cannot tell what gear you are in during the day. It is an expensive repair because the instrument panel needs to be removed to fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489035October 12, 2022
AIR BAGS
The contact owns a 2018 Chevrolet Suburban. The contact stated while attempting to register her vehicle at the state DMV, she was advised that the vehicle did not have airbags. The contact had purchased the vehicle from a third party and not a dealer. The contact stated that the state DMV would not register her vehicle due to the absence of airbags. The vehicle was taken to several independent mechanics who informed her that all air bags were not installed on the vehicle. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488832October 11, 2022
POWER TRAIN
Hi, there! I know a few people that have the same car as me Suburban/Yukon/Tahoe and everyone had to replace their transmission. My car has about 78K miles on it and I need to replace the transmission as well. It jerks really bad. When I press the gas pedal it doesn't move for like 2 - 3 seconds, but after that, it takes off like crazy. It seems very unsafe to me. Please look into it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488704October 10, 2022
ENGINE, POWER TRAIN
While driving at speed between 18-35mph the transmission began to shutter. I attempted to make a left turn and the vehicle would not accelerate as I pushed on gas pedal. I believe the transmission failed almost causing us to be T-boned by another vehicle approaching intersection from opposite direction. This is definitely a important safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487872October 4, 2022
SEAT BELTS
I'm writing to complain about the proposed temporary resolution of the recall. I received a letter today advising me that repair parts were unavailable and that I should simply not use the third row seats until the inspection/repairs are completed. Like many people who own Suburbans, I bought this vehicle because we are a family of six. This is the only vehicle in our home that can fit both adults and all four children. Not using the third row is simply not an option for us. This is an unacceptable solution, no matter how temporary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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