Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10329354May 7, 2010
LATCHES/LOCKS/LINKAGES
THE LOCKS ON BOTH OF MY 08 SUBURBANS STARTED TO FAIL STARTING WHEN TRYING TO LOCK OR UNLOCK THE DOORS WITH REMOTE BUTTON AND THE INTERIOR LOCK BUTTON. THE PROBLEM STARTED WITH THE DRIVERS SIDE DOOR NOT LOCKING OR UNLOCKING AND HAS PROGRESSED TO THE DRIVERS SIDE REAR DOOR. THIS HAS OCCURRED IN BOTH OF MY LTZ 08 SUBURBANS. YOU CAN NOT GET OUT OF THE CAR IN CASE OF EMERGENCY, NOR CAN YOU LOCK OR UNLOCK THE DOORS IF NEEDED TO QUICKLY LOCK IF BEING THREATENED. DEALER STATES THEY HAVE HAD NUMEROUS CALLS HOWEVER ITS NOT COVERED OR RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328833May 4, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE PASSENGER INSIDE HANDLE AND DRIVER SIDE HANDLE DID NOT WORK AND HE HAD TO ROLL DOWN THE WINDOW TO OPEN THE DOOR FROM THE OUTSIDE. THE CONTACT CALLED THE DEALERSHIP AND WAS TOLD THAT THERE WAS NO RECALL FOR THE VEHICLE. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE CURRENT MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328892May 4, 2010
FUEL SYSTEM, OTHER
MY 2002 CHEVY SUBURBAN HAS INTERMITTENT BUT INCREASINGLY MORE FREQUENT AND LONGER DURATION STARTING PROBLEMS. MY RESEARCH TELLS ME THAT IT IS EXHIBITING THE EXACT SAME SYMPTOMS AS THE 2000 AND 2001 SUBURBAN MODELS THAT WERE UNDER A 2005 FUEL PUMP HARNESS RECALL. AFTER NEARLY 4 MONTHS OF DEALING WITH THIS PROBLEM, RESEARCHING IT, AND TRYING TO CONVINCE BOTH MY LOCAL MECHANIC AND THE DEALERSHIP TO REPLACE THE PUMP, MY SUBURBAN FINALLY FAILED TO START AT ALL TODAY. TOMORROW MY LOCAL MECHANIC IS GOING TO REPLACE THE FUEL PUMP AND RELAY. I AM ANGRY TO DISCOVER THAT THE 2001 AND 2000 MODELS WERE UNDER RECALL FOR THIS VERY SAME ISSUE, BUT THE 2002 MODELS WERE NOT INCLUDED IN THE RECALL AND THE DEALERSHIP -- COURTESY CHEVROLET IN SAN DIEGO -- DESPITE 3 RECENT VISITS THERE WITH THIS PROBLEM, FAILED TO MENTION THIS RECALL OF THOSE EARLIER YEAR MODELS. THEY FAILED TO EVEN RECOGNIZE THAT THIS COULD BE A PROBLEM WITH MY SUBURBAN. THEY WON'T DO ANYTHING UNLESS A COMPUTER DIAGNOSED CODE TELLS THEM WHAT TO DO. MY SYMPTOMS ARE THE SAME AND I'M REALIZING NOW HOW FORTUNATE I AM THAT THIS CAR DID NOT DIE ON ME IN THE MIDDLE OF ONE OF THE MANY INTERSTATE HIGHWAYS IN SAN DIEGO COUNTY. I'M ALSO FORTUNATE THAT MY CAR DID NOT CATCH ON FIRE! I'M ASKING YOU TO LOOK INTO HOW MANY 2002 SUBURBANS HAVE THE SAME FUEL PUMP AND FUEL PUMP HARNESS ISSUES AS THE 2000 AND 2001 MODELS. THE DATE LISTED BELOW IS THE FIRST DAY THE CAR ACTED UP. IT HAS BEEN ONGOING PROGRESSIVELY SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328508May 3, 2010
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
2002 CHEVROLET SUBURBAN 2500 4WD TRANSFER CASE FAILURE *GR THE CONSUMER NOTICEABLE A CONSIDERABLE AMOUNT OF SMOKE COMING FROM BEHIND THE VEHICLE. HE PULLED OVER AND NOTICED OIL DRIPPING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND UPON INSPECTION IT WAS DETERMINED THE TRANSFER CASE HOUSING HAD A HOLE IN IT. THE CONSUMER DID SOME RESEARCH AND DISCOVERED IT WAS A WELL KNOWN ISSUE WITH THE TRANSFER CASE OIL PUMP RETAINING METHOD, CAUSING THE PUMP TO MOVE AROUND IN THE HOUSING, EVENTUALLY WEARING A HOLE IN THE REAR TRANSFER CASE HOUSING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328571May 3, 2010
SERVICE BRAKES, HYDRAULIC
MAIN BRAKE LINE LEAK IN 2001 CHEVROLET SUBURBAN. THE LINE ROTTED OUT AND LEAKED SO BAD THAT IT COULD NOT BE DRIVEN. HAD TO REPLACE ENTIRE LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328651May 3, 2010
VISIBILITY:GLASS, SIDE/REAR
WHILE DRIVING DOWN THE ROAD, THE REAR WINDOW FELL OFF OF THE VEHICLE. UPON INSPECTION, I NOTICED THE HINGES HOLDING THE WINDOW TO THE VEHICLE HAD BROKEN. THE REAR WINDOW IS HARDLY EVER OPENED, SO IT CANNOT BE DUE TO OVERUSE. IF I HAD BEEN DRIVING ON THE HIGHWAY IT MAY HAVE KILLED SOMEONE. INSTEAD I ONLY HAVE TO REPLACE MY ENTIRE REAR WINDOW. AFTER RESEARCHING THIS ONLINE, I FOUND THAT THIS HAS HAPPENED TO A LOT OF PEOPLE, BUT THAT THE MAKER OF THE VEHICLE DENIES THAT IT IS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328457May 2, 2010
TIRES, TIRES:TREAD/BELT
TREAD SEPARATION AROUND 9/10 OF TIRE STEEL BELTS SHOWING. RUBBER SEPARATING FROM SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328382May 1, 2010
VISIBILITY, STRUCTURE
BACK GLASS OF THE 2004 CHEVY SUBURBAN DISENGAGE FROM THE VEHICLE. THIS IS VERY DANGEROUS IT COULD COME OFF WHILE DRIVING AND STRIKE ANOTHER VEHICLE OR WORSE IT COULD FALL ON SOMEBODY CAUSING SERIOUS INJURIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328053April 29, 2010
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THE REAR SEAT BELT WOULD NOT SECURE IN THE BUCKLE HOUSING. WHILE ATTEMPTING TO FASTEN THE SAFETY BELT, THE RECEIVER CLASP FRACTURED FROM THE VEHICLE. IN ADDITION, THE DRIVERS SAFETY BELT WOULD NOT REMAIN SECURED IN THE BUCKLE HOUSING WITH VERY LITTLE FORCE. THE CONTACT STATED THE VEHICLE HAD BEEN REPAIRED. THE CURRENT AND FAILURE MILES WERE 89,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327505April 26, 2010
ELECTRICAL SYSTEM, INTERIOR LIGHTING, EXTERIOR LIGHTING
ELECTRICAL MALFUNCTION ON MY 2009 CHEVROLET SUBURBAN LTZ. THE CAR WAS PURCHASED NEW FROM THE DEALER IN NOV 2009. UPON DELIVERY, IT WAS NOTED THAT THE DASH LIGHTS FOR FUNCTION BUTTONS DID NOT ILLUMINATE AND VISOR LAMPS WERE INOPERABLE. DEALER ASSURED US THAT THEY WOULD FIX THE PROBLEM. THE HAZARD OCCURS WHEN THE LIGHT COMPLETELY GO OUT ON THIS VEHICLE WHILE DRIVING AT NIGHT FOR NO APPARENT REASON. AFTER FOUR ATTEMPTS TO FIX THE PROBLEM AND GM TECHNICAL SUPPORT HAS YIELDED NO CLEAR ANSWERS OR ASSISTANCE. I AM CONCERNED THAT MY FAMILY WILL BE INJURED IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327327April 25, 2010
STEERING, SUSPENSION:FRONT
I WENT TO MY LOCAL CHEVY DEALER SERVICE DEPT. TO REPORT A PROBLEM WITH MY STEERING MECHANISM - SEVER CLUNKING, RATTLING FELT IN THE STEERING WHEEL WHILE DRIVING. THE SERVICE REP STATED THAT THIS IS A VERY COMMON PROBLEM WITH THE SUBURBANS. THIS HAS BEEN AN ONGOING PROBLEM WITH MY VEHICLE, STARTING AT ABOUT 32K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326202April 18, 2010
EXTERIOR LIGHTING, POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING, VISIBILITY
TRANSMISSION SLIPPAGE; DRIVER SIDE MIRROR DEFECTS; HEAD LAMPS & LOOSE STEERING COLUMN. BIGGEST ISSUE IS TRANSMISSION. WHILE DRIVING ON HIGHWAY AT 70 MPH, TRANSMISSION BEGAN SLIPPING WITHOUT ANY PRIOR WARNING. SITUATION WAS EXTREMELY DANGEROUS AS IT WAS NIGHT-TIME DRIVING WITH LITTLE OR NO OPPORTUNITY TO GET VEHICLE OFF THE INTERSTATE. OTHER FAMILY VEHICLES HAVE HAD THE SAME ISSUE WITH THE TRANSMISSION GOING OUT WITHOUT WARNING. ALSO, THE DRIVER SIDE MIRROR GOES OUT GRADUALLY, AS THE LIQUID THAT DEFROSTS THE MIRROR GOES BAD AND LEAKS INTO THE MIRROR. THIS MIRROR HAS ALREADY BEEN REPLACED ONCE, AT THE COST OF $400+. THIS MIRROR IS ALSO A HAZARD AS THE DRIVER IS UNABLE TO USE THE MIRROR TO ADEQUATE LANE AND TRAFFIC MANEUVERING. THE STEERING COLUMN ALWAYS SEEMS TO BE LOOSE. NOTHING HAS BEEN DONE, AS OF TODAY'S DATE, TO CORRECT THE TRANSMISSION ISSUE AS IT IS A COSTLY REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325594April 14, 2010
VEHICLE SPEED CONTROL
DRIVING ON CRUISE CONTROL AT 45 MPH. THEN, WE TURN OFF CRUISE CONTROL, BUT SPEEDOMETER STAYS AT 45MPH. OCCURS ONCE OR TWICE A MONTH. HAVE BEEN STOPPED BY THE POLICE ONCE FOR DRIVING TO SLOW. CORRECTED BY TURNING CAR ON AND OFF THREE OR FOUR TIMES IN A ROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325668April 14, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
ACTUATOR IN DOOR LOCKS NOT WORKING. WHEN THESE GO OUT , THE DOOR CANNOT BE OPENED FROM THE OUTSIDE WITH HANDLE OR REMOTE. IF A CHILD OR PERSON WAS IN THE VEHICLE AND THERE WAS A FIRE , THEY COULD NOT GET OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325697April 14, 2010
SERVICE BRAKES, HYDRAULIC
I WAS BACKING MY 2000 CHEVY SUBURBAN DOWN MY DRIVEWAY (ABOUT A 10% GRADE) WHEN THE BRAKE PEDAL SUDDENLY WENT TO WITHIN 1/2" OF THE FLOOR BEFORE THE CAR STOPPED. BRAKE FLUID WAS ON THE DRIVEWAY, AXLE HOUSING, SPRING, TIRE AND UNDERCARRIAGE. UPON INVESTIGATION THE BRAKE TUBING (METAL & RIGID) THAT RUNS FROM THE FRONT TO THE REAR OF THE CAR, ALONG THE FRAME, HAD RUPTURED. THE AREA WHERE IT RUPTURED WAS ON TOP OF THE FRAME NEAR THE LEFT REAR WHEEL AND WAS DUE TO CORROSION AND POSSIBLY RUBBING ON THE FRAME. FORTUNATELY THERE WAS NO DAMAGE OR ANYONE HURT. I WAS THANKFUL IT HAPPENED IN MY DRIVEWAY AND NOT ON THE OPEN ROAD. I HAVE HAD A NUMBER OF CARS 10+ YEARS AND NONE HAVE EXPERIENCED A BRAKE LINE RUPTURE. I AM IN THE PROCESS OF DECIDING WHERE TO HAVE THE LINE REPLACED OR TO REPAIR IT MYSELF. THE PART IS STILL ON THE CAR. CAR IS NOT DRIVABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325760April 14, 2010
ENGINE AND ENGINE COOLING
I BOUGHT A NEW 2004 CHEVROLET SUBURBAN 1500 LS IN EARLY SEPTEMBER 2005. ONE EVENING I WENT TO A RESTAURANT TO EAT, WENT INSIDE AND WAS SEATED. MAYBE 5 MINUTES PASSED, COULD HAVE BEEN LESS. THE OWNER BEGAN YELLING THAT A VEHICLE IN THE LOT WAS ON FIRE. I LOOKED OUT THE WINDOW AND SAW WHAT I THOUGHT WAS A CAR NEXT TO MINE BELLOWING SMOKE. I RAN OUTSIDE TO MOVE MY 2004 SUBURBAN AWAY FROM THE BURNING CAR AND TO MY AMAZEMENT DISCOVERED IT WAS MY SUBURBAN! THERE WAS ABSOLUTELY NO PRIOR INDICATION OF ANYTHING WRONG SUCH AS AN OVER-HEATED ENGINE. NO INDICATION OF ANY MALFUNCTION WHATSOEVER. THE ENGINE WAS COMPLETELY OFF WHEN THIS FIRE STARTED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10325777April 14, 2010
SERVICE BRAKES, HYDRAULIC
2003 CHEVY SUBURBAN REQUIRIES TOO MUCH PRESSURE ON BRAKE PEDAL TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325376April 13, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ON 2002 AND 2003 MODEL OF CHEVROLET SUBURBAN STICKS AT A RANDOM PLACE. WE HAVE BEEN PULLED OVER TWICE BY POLICE FOR DRIVING TOO SLOW. HAPPENED MORE THAN ONCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325135April 12, 2010
SERVICE BRAKES, HYDRAULIC
WHILE SLOWING TO A STOP, THE ABS BRAKES ON MY 2001 CHEVROLET SUBURBAN KICK IN, RENDERING THE BRAKES INEFFECTIVE. IT STARTED IN THE SPRING (WI) SO I WAS UNSURE AS TO WHETHER OR NOT IT WAS ROAD CONDITIONS, HOWEVER AFTER THE 2ND OCCURRENCE ON WHAT WAS A DRY ROAD, I TOOK THE CAR IN. BRAKES WERE RECENTLY REDONE, BUT THE SHOP CANNOT FIND ANYTHING WRONG. STILL OCCURRING, AND YESTERDAY I ALMOST REAR-ENDED SOMEONE DUE TO THE GAP IN BRAKE EFFECTIVENESS. SEEMS THAT IF I PUMP THEM, I CAN GET IT TO RELEASE AND BRAKES THEN ALLOW ME TO COMPLETE STOPPING SEQUENCE. HAVE ANOTHER APPT. TOMORROW, BUT AM CONCERNED ABOUT SAFETY IN OUR FAMILY'S VEHICLE. IT DOESN'T HAPPEN AT EVERY STOP, BUT RANDOMLY, SO AT THIS POINT I AM GIVING THE CARS AHEAD OF ME A GOOD BIT OF DISTANCE TO COMPENSATE FOR EXTRA TIME TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325126April 12, 2010
SERVICE BRAKES, HYDRAULIC
WHEN APPLYING BRAKES TO AVOID HITTING A DEER, THE PEDAL WENT COMPLETELY TO THE FLOOR. NO ABS, NO PARTIAL PEDAL, STRAIGHT TO THE FLOOR. VEHICLE WAS TOWED TO CHEVROLET DEALER WHERE IT WAS DETERMINED THAT BOTH FRONT AND REAR BRAKE LINES NEEDED TO BE REPLACED DUE TO BRAKE LINE CORROSION. DEALER PROVIDED ROUGH ESTIMATE OF $1500 PLUS TAX TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban