Chevrolet Suburban Complaints
9,782 consumer complaints on file.
- #10339968June 25, 2010ELECTRICAL SYSTEM
TL*THE CONTACT OWNED A 2006 CHEVROLET SUBURBAN 1500. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND THE FIRE WAS EXTINGUISHED. THERE WERE NO INJURIES. A FIRE REPORT WAS AVAILABLE. THE ORIGIN OF THE FIRE WAS AN ELECTRICAL WIRING WITHIN THE INSTRUMENT PANEL. THE VEHICLE WAS LEFT ON THE CONTACT'S PROPERTY WHERE HE WAS AWAITING AN INVESTIGATION BY HIS INSURANCE COMPANY. THE MANUFACTURER WAS NOT CONTACTED AS OF YET. THE FAILURE AND CURRENT MILEAGE WAS 32,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10339991June 25, 2010FUEL SYSTEM, GASOLINE, AIR BAGS:FRONTAL, ELECTRICAL SYSTEM
2003 CHEVY SUBURBAN I THINK IT IS CALLED THE CLUSTER WHERE THE SPEEODOMETER AND THE FUEL GAGE ARE LOCATED. FUEL GAGE DOES NOT WORK AND SPEEDOMETER IS STUCK . AIR BAG LIGHT HAS GONE ON TWICE TOOK TO VEHICLE TO DEALER THEY CHANGED FRONT SENSOR AND THE LIGHT CAME BACK ON A MONTH LATER 06/20/2010. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339780June 23, 2010ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE TRAVELING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. TWO WEEKS LATER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 167,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339797June 23, 2010STRUCTURE:BODY:HATCHBACK/LIFTGATE
REAR HATCH OF MY 2005 CHEVROLET SUBURBAN FAILED TO OPEN. THERE IS NO DEVICE INSIDE THE VEHICLE TO EFFECT ESCAPE, IF INVOLVED IN A CRASH THAT WOULD AFFECT OPENING OF ANY OF THE FOUR SIDE DOORS, AND QUICK EXIT MANDATORY. I AM A RETIRED JERSEY CITY FIREFIGHTER, AND DID NOT REALIZE THE SAFETY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339442June 22, 2010TIRES
A TIRE BLEW OUT. SPARE TIRE HOIST WAS INOPERABLE. HAD TO CUT SPARE TIRE HOIST OFF WITH A RECIPROCATING SAW. ON THE SIDE OF THE ROAD FOR 4 HOURS. HAVE HEARD OF MANY WITH SAME PROBLEM. POOR DESIGN IN A HIGHLY CORROSIVE ENVIRONMENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339510June 22, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THE VEHICLE WAS PARKED IN THE DRIVEWAY WITH THE KEY IN THE IGNITION WHILE SHE AND HER TWO SMALL CHILDREN, AGES 2 AND 4, WERE WATCHING A MOVIE. THE BATTERY DIED DURING THE MOVIE AND THE CONTACT MOMENTARILY LEFT BOTH CHILDREN IN THE VEHICLE WHILE SHE WENT TO RETRIEVE JUMPER CABLES. THE YOUNGEST CHILD WAS ABLE TO MOVE THE SHIFTER OUT OF GEAR AND THE VEHICLE PROCEEDED TO MOVE, KNOCKING THE YOUNGEST CHILD OUT OF THE VEHICLE. THE CHILD BECAME LODGED BETWEEN THE REAR OF THE VEHICLE AND A GRILL. THE CONTACT HEARD THE CRASH AND DISCOVERED THE CHILD PINNED BENEATH THE VEHICLE. SHE ATTEMPTED TO REMOVE THE CHILD BUT TO NO AVAIL. SHE SHIFTED THE VEHICLE INTO NEUTRAL AND ATTEMPTED TO MOVE THE VEHICLE BUT SHE WAS UNABLE TO MOVE THE VEHICLE. THE POLICE ARRIVED AND THE CHILD WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CHILD SUFFERED BLUNT FORCE TRAUMA, SMOKE INHALATION, CARDIAC ARREST AND SEVERE 2ND AND 3RD DEGREE BURNS TO THE LOWER HALF OF HIS BODY. THE CHILD DID NOT SURVIVE. THE POLICE STATED THEY TOO WERE ABLE TO MOVE THE SHIFTER OUT OF PLACE WITHOUT ENGAGING THE BRAKES. A POLICE REPORT WAS AVAILABLE. THE POLICE STATED THEY WERE DOING A SUPPLEMENTAL REPORT TO SHOW THE VEHICLE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. LAWYER WROTE IN ON BEHALF OF CLIENT STATING THAT ALL FUTURE CORRESPONDENCE REGARDING THE INCIDENT SHOULD BE DIRECT TOWARD THE LAW FIRM. UPDATED 12/03/10 UPDATED 12/22/10*JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 1
- #10339280June 21, 2010TIRES, TIRES:TREAD/BELT
TREAD SEPARATION ON CONTINENTAL SPORT LT SUV TIRE SIZE P265/70R16. TIRES WERE PURCHASED FROM WALMART AND 3 OUT OF 4 HAVE HAD THREAD SEPARATION. THE FIRST TWO, THE SELLER REPLACED THEM WITH NEW ONE AND SINCE IT HAPPENED IN THE CITY AT LOW SPEED, NO DAMAGE. THIRD ONE WAS AT INTERSTATE I4 AT 70 MPH. SPEED AND SUDDENLY THE REAR BACK TIRE MAKE A BANGING NOISE HITTING THE FENDER AND UNDER THE VEHICLE AND FOLLOWING BY HEAVY VIBRATION AND BLOW OUT. I WAS ABLE TO CONTROL THE CAR AND SAFELY GET TO THE BREAK DOWN LANE. HEAVY DAMAGE TO THE LEFT FENDER, RUNNING BOARD AND DAMAGE TO BRAKE LINE AND THE DRIVER SIDE OF THE VEHICLE FROM RUBBER HITTING THE CAR. MY CAR IS CHEVY SUBURBAN AND TIRE HAS LESS THAN 10,000 MILES ON THEM. THE TIRES ARE CONTINENTAL P265/70R16. AS I WENT TO WALMART, THEY DO NOT CARRY THE CONTINENTAL TIRES ANY MORE. HAVE NOT DONE ANY REPAIR ON THE VEHICLE YET AND HAVE FILED A COMPLAIN WITH WALMART ONLY SO FAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336128June 14, 2010LATCHES/LOCKS/LINKAGES
DOOR LATCHES ON THE PASSENGER SIDE ARE MALFUNCTIONING. IT IS DIFFICULT TO CLOSE THE DOOR, IT HAS TO BE SLAMMED OR THE LATCH ON THE SIDE OF THE DOOR HAS TO BE MANUALLY ALTERED (CLICKING IT OPEN WHILE PULLING ON THE DOOR HANDLE). ALSO PASSENGERS SOMETIMES HAVE TO ROLL DOWN THE WINDOW TO OPEN THE DOOR FROM THE OUTSIDE IN ORDER TO GET OUT, WHICH CAN BE A POTENTIAL SAFETY HAZARD IN CASE OF AN ACCIDENT. THE REAR RIGHT PASSENGER DOOR CONTINUOUSLY COMES OFF THE HINGES AND I HAVE TO HAMMER THE BOLTS IN, IN ORDER TO CLOSE THE DOOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10335952June 14, 2010STEERING
LETTER FROM CONGRESSMAN SMITH ON BEHALF OF CONSTITUENT RE LOSS OF STEERING CONTROL IN HIS 1999 CHEVY SUBURBAN *TGW THE CONSUMERS MECHANIC DETERMINED THE PROBLEM WAS CAUSED BY THE HIGH SPEED STEERING CONTROL LOCATED ON THE STEERING COLUMN. THE MECHANIC DISCONNECTED THE CONTROL FROM THE ELECTRICAL PLUG. THE CONSUMER STATED THE LOSS OF STEERING HAS CEASED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336295June 14, 2010ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
PASSENGER SIDE DOOR LOCK STOPPED WORKING ON 08 SUBURBAN. DEALER REPLACED LOCK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336003June 13, 2010ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING
ENGINE STARTED IDLING ROUGH AND THE 'ENGINE LIGHT' CAME ON AND STAYED ON.THEN THE NEXT DAY, WENT TO START CAR AND IT WAS REALLY IDLING ROUGH, SPUTTERING, THEN STABLITRAK LIGHT AND 'TRACTION CONTROL OFF' LIGHT AND ABS LIGHTS ALL CAME ON. THE CAR FELT LIKE IT WAS GOING TO DIE UNTIL ABOUT 20 MPH, THEN MADE A JERKING MOTION AND RAN FINE. THIS CONTINUED TO HAPPEN UNTIL I TOOK IT TO THE SHOP. THEY KEPT IT FOR A WEEK, REPLACED THE FUEL PUMP, BUT THIS DID NOT FIX THE PROBLEM. THE CAR STILL RUNS ROUGH AND THE LIGHTS STILL COME ON WHENEVER I HAVE TO IDLE, INTERSECTIONS, ETC... I HAVE BEEN READING AND I AM CONCERNED THAT THERE IS NO FIX FOR THIS PROBLEM. I BELIEVE IT IS A FAULTY ENGINE/ELECTRICAL ISSUE AND THERE NEEDS TO BE A RECALL. THIS IS COMPLETELY DANGEROUS, IF MY STABILITRAK SYSTEM GOES OFF AND I AM ON UNSTABLE GROUND, RAIN, SNOW, ETC... IT WILL CAUSE MY CAR TO BRAKE AND I WILL LOOSE CONTROL OF MY CAR. I AM WORRIED THAT IT IS GOING TO DIE IN AN INTERSECTION, SINCE IT HAS A HARD TIME COMING OUT OF AN IDLE WITH ANY POWER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10335972June 12, 2010ELECTRICAL SYSTEM
MY 2003 CHEVY SUBURBAN'S SPEEDOMETER AND VOLT METER INDICATE WILDLY FALSE READINGS. I NEVER KNOW HOW FAST I AM REALLY DRIVING AND I DON'T KNOW IF MY ELECTRICAL SYSTEM IS REALLY AT 30 VOLTS OR 0. I BELIEVE THIS IS AN UNSAFE CONDITION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10335948June 10, 2010SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1999 CHEVROLET SUBURBAN, OWNER NOTICE OF ANTI-LOCK BRAKE MALFUNCTIONS. *BF THE CONSUMER STATED A RECALL WAS ISSUED REGARDING THE WHEEL SPEED SENSORS. WE HE CONTACTED THE TWO DEALERSHIPS THAT SERVICED HIS VEHICLE, THEY STATED THEY WERE NOT AWARE OF A RECALL. THE CONSUMER STATED THE WHEEL SPEED SENSOR NEED TO BE REPLACED. RECALL # 05V379000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10335723June 10, 2010SERVICE BRAKES, HYDRAULIC
VEHICLE 2000 CHEVY SUBURBAN 1500 4X4 - JUNE 2007 REAR BRAKE LINE FAILURE COMPLETE LOSS OF BRAKING, FRACTURED LINE FOUND BEHIND REAR AXLE. REPAIRED WITH NEW LINE. -AUGUST 2007 FAILURE OF ABS SYSTEM, AT VERY SLOW SPEED LESS THAN 5 MPH BRAKE PEDAL WOULD BECOME VERY HARD AND THERE WOULD BE NO BRAKE EFFECT. ABS EXAMINED AND DISCONNECTED, BRAKING IS NOW AS NORMAL BUT WITHOUT ABS. -OCTOBER 2007 FRONT BRAKE LINE FAILURE RESULTING IN TOTAL LOSS OF BRAKING EFFECT. BOTH FRONT LINES REPLACED, LINES SHOWED MASSIVE INTERNAL CORROSION, REPAIR WITH NEW LINES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10335738June 10, 2010ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2003 CHEVY SURBURBAN SPEEDOMETER FAILURE. SPEEDOMETER FAILS TO GIVE ACCURATE READING WHILE STOPPED OR WHILE DRIVING. THIS CAUSES THE HAZARD OF NOT BEING ABLE TO GAUGE SPEED ACCURATELY AND MAKES IT IMPOSSIBLE TO COMPLY WITH LOCAL, STATE AND FEDERAL SPEED LAWS FOR PUBLIC ROADWAYS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10335493June 9, 2010AIR BAGS
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT ON MAY 18, 2010, WHILE DRIVING AT 45 MPH, THE VEHICLE COLLIDED WITH AN ONCOMING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE SUSTAINED EXTENSIVE DAMAGES AND WAS TOWED FROM THE SCENE. THE CONTACT AND PASSENGERS SUSTAINED INJURIES AND WERE TAKEN TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE CONTACT HAD NOT CALLED THE DEALERSHIP OR THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 105,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 4
- Deaths:
- 0
- #10335176June 8, 2010LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
INSIDE RIGHT AND LEFT DOOR HANDLE CHROME PLATING COMING OFF CAUSING SHARP EDGE, RESULTING IN CUTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10335282June 8, 2010ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN IT BEGAN TO RAIN, I TURNED ON THE WIPER SWITCH TO HAVE NOTHING HAPPEN BUT A SOFT BUZZING NOISE. THIS HAS BEEN ONGOING AND INTERMITTENT, SINCE IT BEGAN SHORTLY AFTER I PURCHASED THE VEHICLE IN MAY OF 2003. I NOW FIND THERE WAS A RECALL FOR THIS, BUT I WAS NEVER NOTIFIED AND NOW WILL HAVE TO PAY FOR THE REPAIR OUT OF POCKET. GM RECALL NO. 03023. GM REFUSES TO HELP AS THE RECALL HAS BEEN "CLOSED", AND THEIR RECORDS INDICATE THE REPAIR WAS MADE. I OWNED THE VEHICLE DURING THAT ENTIRE TIME. IT WAS NOT REPAIRED! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10335066June 7, 2010SERVICE BRAKES, ELECTRIC
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THE ABS COMPUTER ON MY 2001 CHEVROLET SUBURBAN FAILED AT JUST OVER 70,000 MILES. I CONTACTED CHEVY ABOUT THIS AND WAS TOLD IT OCCURRED OFTEN AND THAT IT WASN'T COVERED.. I HAVE SEARCHED THE INTERNET AND HAVE FOUND NUMEROUS OTHER COMPLAINTS ABOUT THIS SAME ISSUE AND EVERYONE THINKS IT SHOULD BE A SAFETY RECALL ISSUE. CAN YOU PLEASE INVESTIGATE THIS AND GET BACK IN TOUCH WITH ME? [XXX] *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10335126June 7, 2010SERVICE BRAKES, HYDRAULIC
MY WIFE OWNS TWO GM SUBURBANS, 2002 AND 2004. BOTH EXPERIENCED BRAKE FAILURE DUE TO ROTTING BRAKE LINES WITHIN A WEEK OF EACH OTHER. I HAVE PAID OVER $2,000.00 TO HAVE THEM BOTH REPAIRED. THE 2002 FAILURE SENT ME OUT INTO THE STREET IN FRONT OF MY HOME UNABLE TO STOP. THE SECOND FAILURE OF THE 2004 OCCURRED WHILE ON A CROSS COUNTRY TRIP WITH MOST OF MY FAMILY IN THE CAR. THIS IS THE ONE THAT SPURS MY EFFORTS TO COMPLAIN. I COULD LOSE IT WHEN CONSIDERING WHAT COULD HAVE HAPPENED TO MY FAMILY DUE TO THESE FAILURES ON TWO VERY EXPENSIVE CARS WHICH I WOULD NEVER HAVE EXPECTED TO FAIL LIKE THIS. I WOULD LIKE VERY MUCH NOT TO HAVE THIS HAPPEN TO ANYONE ELSE AND IF I CAN GET A REFUND FOR THE COSTLY REPAIR THAT WOULD BE GREAT. I HAVE PRESERVED THE ROTTED BRAKE LINES. PLEASE LET ME KNOW IF YOU NEED ANY FURTHER INFORMATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0