Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11079628March 15, 2018
STRUCTURE:BODY
VEHICLE HAS JUST OVER 200,000 MILES. AT ABOUT 150,000 MILES HAD DRIVERS SIDE DOOR UNABLE TO OPEN FROM INSIDE, HAD TO ROLL DOWN WINDOW TO OPEN FROM EXT'R HANDLE. AT SAME TIME BACK PASSENGER DOOR AND WINDOW WOULD NOT OPEN. SPENT WAY TOO MUCH $ WITH CHEV DEALER TO FIX, THIS IS A SAFETY ISSUE. NOW AT 200K MILES SAME THING AGAIN WITH DRIVER SIDE DOOR, WON'T OPEN FROM INSIDE, AND DRIVER SIDE WINDOW WILL NOT GO DOWN (FAILED AT SAME TIME). AM WRITING THIS ON BEHALF OF MY 89 Y/O MOTHER AND 93 Y/O FATHER WHO OWN THE VEHICLE IN AURORA, MO. MOM GOT TRAPPED IN THE CAR AND HAD TO HAVE HELP GETTING OUT THROUGH PASSENGER SIDE - WHEN YOU ARE 89 YEARS OLD IT IS DIFFICULT TO CRAWL OVER A CONSOLE. WILL BE CONTACTING GM TO SEE IF THEY WILL OFFER TO HELP OR BLOW US OFF. IF LATTER CAN GUARANTEE I WILL NEVER BUY ANOTHER GM PRODUCT; HAD SIMILAR ISSUES WITH 1995 GMC 4WD PICKUP I HAD OWNED, DRIVER SIDE DOOR HANDLE FAILED, INSIDE AND OUT, AND COST SEVERAL HUNDRED DOLLARS TO REPAIR. NO RELIEF FROM GM EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078662March 12, 2018
SEAT BELTS
BOTH REAR PASSENGER SEAT BELTS HAVE STOPPED RECOILING AND ARE USELESS AT THIS POINT. CHEVY HAS TOLD ME THAT THIS 2015 VEHICLE IS OUT OF WARRANTY. THIS IS TOTALLY UNACCEPTABLE AND DANGEROUS. I BELIEVE THAT THIS IS A MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078676March 12, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FINNEGAN CHEVROLET BUICK GMC IN ROSENBURG, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076614March 7, 2018
AIR BAGS
"TAKATA RECALL" RECEIVED RECALL LETTER IN 2016 AND AS OF MARCH 2018 PARTS ARE STILL NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076719March 7, 2018
POWER TRAIN, SUSPENSION
CAR EXHIBITS SHAKING/VIBRATIONS AT SPEEDS ABOUT 65MPH, WHICH AT TIMES IS ACCOMPANIED BY A BUFFETING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078109March 6, 2018
AIR BAGS
2008 CHEVROLET K1500 SUBURBAN. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER NO LONGER OWNS THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075940March 6, 2018
AIR BAGS
2007 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076467March 6, 2018
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I AM HAVING A BIG ISSUE WITH CRACKS ON MY DASH BOARD- I HAVE A 2010 SUBURBAN AND THE CRACKS STARTED IN 2013 AND HAVE NOW GROWN IN SIZE TO WHERE A PORTION OF MY DASH HAS CAVED IN ABOVE THE INSTRUMENT CLUSTER AS WELL AS A CRACK NOW REACHING TO THE PASSENGER AIR BAG. I HAVE READ OF OTHER PEOPLE HAVING THE SAME CRACKING ISSUE IN THE SAME LOCATIONS ON THE DASH. IS THERE A FIX FOR THIS? I'M CONCERNED OF ISSUES IF THERE IS A COLLISION OR THE AIR BAG DEPLOYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076289March 5, 2018
AIR BAGS, UNKNOWN OR OTHER
THE DASH IS CRACKED OVER THE PASSENGER SIDE AIRBAG AND IN THE MIDDLE OF THE DASH JUST ABOVE THE CENTER SPEAKER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075584March 1, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GILLAND CHEVROLET GMC (3071 SOUTH US HWY 231, OZARK, AL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075662March 1, 2018
AIR BAGS
TAKATA RECALL I RECEIVED A RECALL NOTICE. I'VE BEEN TO SEVERAL OF MY LOCAL CHEVY DEALERS TO HAVE MY SUBURBAN FIXED BUT I'VE BEEN TOLD THERE IS NO REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075730March 1, 2018
SERVICE BRAKES
VACUUM BOOSTER WENT COMPLETELY BAD AT 49,000 MILES THERE IS NO SAFETY RECALL ON THIS ISSUE AND THIS CAN CAUSE YOUR BRAKES TO NOT WORK, MAKES THEM EXTREMELY HARD TO PUSH EXERTING ALL YOUR STRENGTH TO GET THE BREAKS TO WORK. THE FIRST TIME THIS HAPPENED WAS WEEKS AGO AT A STOP LIGHT WHEN THE BREAKS QUIT WORKING, I NEARLY HIT THE CAR IN FRONT OF ME. I TOOK IT IMMEDIATELY TO LES SCWAB AND THEY SAID THE VACUUM BOOSTER WAS OUT AND TO TAKE IT TO THE DEALER. GM INFORMED ME THAT IT'S NOT COVERED UNDER THE WARRANTY. I HAD TO PAY OUT OF MY POCKET TO FIX AND ISSUE THAT SEVERAL PEOPLE HAVE REPORTED AND I JOINED A CLASS ACTION LAWSUIT WITH OTHER OWNERS OF 2015-2016 CHEVY SUBURBAN ALL WITH UNDER 50K MILES SOME HAD THIS ISSUE AT 20K MILES. GM IS AWARE OF THE ISSUE AND CONTINUES TO DO NOTHING ABOUT THE PROBLEM PUTTING PEOPLES LIVES IN DANGER EVERYDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075281February 27, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FOUNTAIN BUICK GMC (8701 S ORANGE BLOSSOM TRAIL, ORLANDO, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075119February 26, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
AFTER A DAY OF USING THE VEHICLE IN RAINY CONDITIONS I TRIED TO START IT UP AND IT WOULD CRANK BUT NOT START AND BRAKE LIGHTS WOULDN'T NOT WORK WHEN PRESSED WITH THE KEY OFF THE TRUCK WAS STATIONARY AND HAD ERROR CODES AND CEL FOR FPFCM CIRCUIT FAILURE. THIS ISSUE WAS A RECALL FOR MY MAKE AND MODEL BUT MY VIN WAS EXCLUDED POSSIBLY NEGLIGENTLY. SINCE THE EVENT I ADDITIONALLY HAVE DIC MESSAGES TO CHECK THE AIR BAGS AND CHECK BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074518February 23, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BERT OGDEN CHRYSLER DODGE JEEP RAM, 8421 W EXPRESSWAY 83, HARLINGEN, TX 78552) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 82566373622). THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074256February 22, 2018
AIR BAGS
TAKATA RECALL: AVAILABLE ONLINE INFORMATION TELLS ME THAT AS THE AIRBAGS AGE, THEY BECOME MORE SENSITIVE TO FAILURE. ALSO, FLORIDA SEEMS TO HAVE A HIGHER FAILURE RATE THAN MOST STATES DUE TO HEAT AND HUMIDITY. I KEEP RECEIVING NOTICES IN THE MAIL TELLING ME TO GET REPAIRS, BUT ALL GM DEALERSHIPS CONTACTED HAVE INFORMED ME THAT GM IS NOT PROVIDING PARTS REPLACEMENTS.I AM VERY CONCERNED ABOUT THIS CONDITION AND FEEL I SHOULD BE ABLE TO GET A PROMPT REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073452February 18, 2018
AIR BAGS, SERVICE BRAKES, SEAT BELTS
I HAD A VERY BAD ACCIDENT IN DEC 05, 2017 TROUGHT THE HIT , THE HIT WAS SO STRONG , AND THE AIRBAGS DID NOT OPEN FOR ME AND MY FRIEND, SHE HIT HER HEAD AND KNIE ON THE BOARD I HAD CARDIAC CONTUSION HAD TO STAY AT THE HOSPITAL POLICE WAS SURPRISE THAT THE AIRBAG DID NOT GO ON, AND THE HOSPITAL
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11073454February 18, 2018
SERVICE BRAKES
SOME TIME WHEN I BRAKE, THE CAR DO NOT STOP IMMEDIATELY IS SLIGHTING BEFORE STOPPING BY SHORT BRAKE, AND BACKWARD DRIVING THE CAR DO NOT WANT TO STOP AND AFTER, DRIVING AGAIN REGULARLY IS FINE I HAD THE CAR IN SERVICE THEY SAY THE CAR IS FINE...........I TOUGH MAYBE I HAVE TO RENEW THE BRAKE BUT NO BRAKE ARE FINE THIS PROBLEM BEGAN ON JANUARY 1017 UNTIL NOW, BUT IN PERIOD OF COMING AND GO I ASK THE SERVICE IS ANY RECALLS? THEY TOLD ME" SUBURBAN DO NOT HAVE ANY "RECALLS"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073418February 17, 2018
STRUCTURE:BODY
THE DASH BOARD IS CRACKED AROUND THE AIRBAG POSING A HAZARD IF DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072995February 15, 2018
UNKNOWN OR OTHER
HAND GOT CUT FROM INSIDE DOOR HANDLE PEELING OFF
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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